Vicon V930D User Manual
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Vicon V930D User Manual

Network outdoor turret camera
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User Guide
V930D/V9501D
Network Outdoor Turret Camera
Vicon Industries Inc. does not warrant that the functions contained in this
equipment will meet your requirements or that the operation will be entirely
error free or perform precisely as described in the documentation. This
system has not been designed to be used in life-critical situations and
must not be used for this purpose.
Document Number: 8009-8297-00-01 Product specifications subject to
change without notice. Issued: 3/19
Copyright © 2019 Vicon Industries Inc. All rights reserved.
XX297-00-01
Vicon Industries Inc.
Tel: 631-952-2288) Fax: 631-951-2288
Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON
(800-348-4266) UK: 44/(0) 1489-566300

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  • Page 1 V930D/V9501D Network Outdoor Turret Camera XX297-00-01 Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely Vicon Industries Inc. error free or perform precisely as described in the documentation. This...
  • Page 2 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECTS THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT. CAUTION EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage”...
  • Page 3 FCC COMPLIANCE STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC INFORMATION : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 5: Table Of Contents

    Contents 1. Introduction ------------------------------------------------------------------ 6 1.1 Components - -------------------------------------------------------------------------------------------- 6 1.2 Key Features - -------------------------------------------------------------------------------------------- 7 2. Installation ------------------------------------------------------------------ 8 2.1 Installation------------------------------------------------------------------------------------------------8 2.2 Network Connection and IP Assignment ------------------------------------------------------------- 12 3. Operation -------------------------------------------------------------------- 13 3.1 Access from a browser ---------------------------------------------------------------------------------- 13 3.2 Access from the internet -------------------------------------------------------------------------------- 14 3.3 Setting the admin password over a secure connection -------------------------------------------- 14 3.4 Live View Page ------------------------------------------------------------------------------------------- 14...

  • Page 6: Introduction

    (turret) cameras. These units should only be installed by a qualified technician using approved materials in conformance with federal, state, and local codes. Read these instructions thoroughly before beginning an installation. Always refer to Vicon’s website to assure you have the most up-to-date manual, www.vicon-security.com.

  • Page 7: Key Features

    1.2 Key Features Brilliant video quality  The network camera offers the highly efficient H.264 and H.265 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility. Wide Dynamic Range ...

  • Page 8: Installation

    Installation For the network camera to operate, it is necessary to connect a network cable for data transmission and power connection from a power adapter. 2.1 Installation Carefully remove the contents from the box. • Fixed Turret Camera 1) Secure the template sheet in place at the 2) Remove the collar of the camera by proper position.
  • Page 9 3) Fix the base of the camera with the three 4) Mount the collar back by rotating it screws provided in the accessory kit. clockwise. Plastic Anchor Mounting Screw Collar...
  • Page 10 • MVF Turret Camera 1) Secure the template sheet in place at the 2) Remove the collar of the camera by rotating it proper position. counterclockwise. Collar Template sheet 3) Fix the base of the camera with the three 4) Mount the collar back by rotating it clockwise. screws provided in the accessory kit.
  • Page 11 Extension cable  Item Description Ethernet, RJ-45 port compatible RJ-45 with 10/100Mbps PoE Modular Jack DC Jack Main Power, DC Jack, 12 VDC Connecting to the RJ-45  Connect a standard RJ-45 cable to the network port of the network camera. Generally a cross-over cable is used for directly connection to PC, while a direct cable is used for connection to a hub.

  • Page 12: Network Connection And Ip Assignment

    If DHCP is enabled and the product cannot be accessed, run the “Smart Manager” utility to search and allocate an IP address to your products, or reset the product to the factory default settings and then perform the installation again. The utility can be found on the Vicon website www.vicon-security.com, on the Software Downloads page for Vicon cameras Connect the network camera to the network and power up.

  • Page 13: Operation

    Operation The network camera can be used with Windows® operating system and browsers. The recommended browsers are Internet Explorer®, Safari®, Firefox®, Opera® and Google® Chrome® with Windows. Note: To view streaming video in Microsoft® Internet Explorer, set your browser to allow ActiveX controls. Note: Some screens may appear different (i.e., color scheme) depending on the firmware version, but the functionality is the same or similar.

  • Page 14: Access From The Internet

    3.2 Access from the Internet Once connected, the network camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera.
  • Page 15 1) General controls Live View Page Setup Page Help Page The video drop-down list allows the selection of a customized or pre-programmed video stream on the Live View page. Stream profiles are configured under Setup > Basic Configuration > Video &...
  • Page 16 3) Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page of the network camera provides access to H.264, H.265 and Motion JPEG video streams and to the list of available video streams.

  • Page 17: Network Camera Setup

    3.5 Network Camera Setup This section describes how to configure the network camera and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators, who have access to the settings for Basic, Live View, Video & Image, Event, and System Configuration. The network camera is configured by clicking Setup in the top right-hand corner of the Live View page.
  • Page 18 1) Users User access control is enabled by default. An administrator can create additional users and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The User List displays the authorized users and user groups (levels): User Group Authority Provides the lowest level of access, which only allows access to the...
  • Page 19 2) Network The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receives an IP address according to the configuration in the network router.
  • Page 20 3) Video & Image • Sensor Setting: Capture mode: User can select sensor capture mode between 1920x1080 (2MP)/2592x1520 (4MP) and NTSC/PAL. If 4MP is selected, max frame rate is limited to 20fps (4MP model only). • Stream1 Setting Codec type: The codec supported in Stream 1 is H.264 or H.265. Codec: There are 3 pre-programmed stream profiles available for quick set-up.
  • Page 21 Select the GOP (Group of Picture) size. If users want to have a high quality fast image one after the other, decrease this value. For general monitoring purposes, do not change a basic value; this may cause a problem to the system performance. Vicon recommends that GOP be the same as the fps. •...
  • Page 22 4) Date & Time • Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time Time zone: Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight saving time, check the box “Automatically adjust for daylight saving time changes”.

  • Page 23: Video & Image

    3.5.2 Video & Image  Basic Refer to “3.5.1 Basic Configuration > Video & Image” for details.
  • Page 24  Privacy Masking The privacy masking function allows selected parts of the video image being transmitted to be masked from view. Up to eight privacy masks (or motion detection windows) can be set; the type of privacy masks are black, mosaic or black mosaic. Select “Enable privacy masking”...
  • Page 25  Hi-Stream The Hi-Stream function allows reduce bandwidth by using compression and frame rate control. • Enable ROI: Select ‘Enable ROI’ to active Hi-Stream function. Video mode will be fixed to CVBR. Create region: Click the right button of mouse and select New ROI Area. Click the left button of mouse and drag to make window.
  • Page 26 ROI Quality: Set quality of the selected area. Non-ROI Quality: Set quality of the non-selected area. Non-ROI fps: Set frame rate of the non-selected area.  Camera Setup From this page, user can setup Exposure Control, White Balance Control, Image Appearance, and Day &...
  • Page 27 • Exposure Control User can access to set the exposure and white balance of the network camera. Mode: Determines exposure mode between automatic and Flicker-free (60 or 50 Hz depending on camera mode). Max. gain: Sets maximum gain if Mode is automatic, Low, Middle or High. Shutter: Determines shutter mode between automatic and fixed.
  • Page 28 • Enhance Control Use these controls to enable image controls, such as image flip and mirror, WDR, noise reduction and defog Enable wide dynamic range: Activates WDR which cannot be used with Defog function. If WDR is activated, shutter mode becomes automatic only. Enable flip horizontally: Check this box to flip the image.
  • Page 29  OSD This camera provides two OSDs (on screen display) on each stream, title and date & time. User can drag green “OSD Title” and “Date & Time” to the desired position and check at preview window. • Video Preview: User can check the position of OSD on actual video via preview popup window. •...

  • Page 30: Event

    3.5.3 Event 1) Event-In  On Boot This is used to trigger the event every time the network camera is started. Select “Enable on boot” to activate the motion event. Enter the Dwell time the event lasts from the point of detection, 1-180 seconds. When the settings are complete, click Save, or click Reset to revert to previously saved settings.
  • Page 31  Manual Trigger This option makes use of the manual trigger button provided on the Live View page, which is used to start or stop the event type manually. Alternatively, the event can be triggered via the product's API (Application Programming Interface).
  • Page 32  Motion Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 8 Motion and/or Mask windows can be created and configured. Motion is detected in defined Motion windows, which are placed in the video image to target specific areas. Movement in the areas outside the motion windows will be ignored.
  • Page 33 To create a motion or mask window, follow the steps below: Click the right button of mouse to display the mouse menu. Select New Motion (or Mask) window in the mouse menu. Click and drag mouse to designate a motion area. •...
  • Page 34  Museum Search Museum Search is used to find video where a defined amount of change in a region of interest is detected. The amount of change in a scene’s region of interest that will be searched for is defined using the Threshold and Sensitivity, as described below.
  • Page 35  Network Loss This is used to trigger the event every time the network connection fails. Select “Enable network loss” to activate the Network Loss event. Select a dwell time for how long the event will last from the point of detection.
  • Page 36  Tampering This is used to trigger an event when tampering with the camera occurs, for example, obstructing the camera with foreign material or moving the camera direction using external force. Select “Enable tampering” to activate the Tampering event. • Dwell time: Determine how long the event will last from the point of detection. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 37  Time Trigger Time Trigger is to set alarms at specific time. User can set up to four (4) time triggers and each time trigger can be set to a specific date in the calendar, every day, day of the week, or date of every month. Select “Enable time trigger”...

  • Page 38: Event-Out

    2) Event-Out  SMTP (E-Mail) The network camera can be configured to send event and error email messages via SMTP (Simple Mail Transfer Protocol). • SMTP (E-Mail) Setting Select “Enable SMTP” to activate the SMTP operation. Sender: Enter the email address to be used as the sender for all messages sent by the network camera.
  • Page 39 • SMTP (E-Mail) Receiver Receiver: Enter an email address for a receiver. You can register up to 8 e-mail addresses of recipients. • SMTP (E-Mail) Test Receiver: Enter an email address and click the Test button to test that the mail servers are functioning and that the email address is valid.
  • Page 40 Remote directory: Specify the path to the directory where the uploaded images will be stored. If this directory does not already exist on the FTP server, there will be an error message when uploading. User name/Password: Provide your log-in information. Enable time folder: Check to create a folder in the FTP server;...
  • Page 41 ▼ XML Notification When the network camera detects an event, Notification server is used to receive notification messages as a type of XML data format. Check the box to enable the service. • XML Notification Setting: Notification server URL: The network address to the server and the script that will handle the request.

  • Page 42: Event Map

    ▼ Notification Server When the network camera detects an event, the Notification Server is used to receive uploaded image files and/or notification messages. Check the box to enable the service. • Notification Server Setting: – Type: User can select message transmission type among HTTP, HTTPS, TCP, and UTP. –...
  • Page 43 The event map allows you to change the settings and establish a schedule for each event trigger from the network camera; up to a max. 15 events can be registered. Click the Add button to make a new event map; a popup window displays as below. To change an existing event, select that event and click the Modify button;...

  • Page 44: System

    3.5.4 System 1) Information You can enter the system information. This page is very useful as a reference for device information after installation. • Device Name Configuration Enter the device name. • Location Configuration Enter the location information. You can enter up to four locations. When the settings are complete, click Save, or click Reset to revert to previously saved settings.

  • Page 45: Security

    2) Security  Users User access control is enabled by default when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: •...
  • Page 46  HTTPS For greater security, the network camera can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)), so that all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection. •...
  • Page 47  IP Filtering Checking the "Enable IP address filtering" box enables the IP address filtering function. When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses. All other IP addresses not in this list will then be allowed or denied access accordingly, that is, if the addresses in the list are allowed, then all others are denied access, and vice versa.
  • Page 48  OpenVPN OpenVPN is a Virtual Private Network using OpenSSL authentication. User can set the camera in either Server mode or Client mode. • OpenVPN Server Mode 1. Select Enable openVPN activates mode selection buttons. Choose Server mode, then Server Mode Configuration appears where you can configure Server Mode Settings.
  • Page 49 • OpenVPN Client Mode 1. Select Enable openVPN activates mode selection buttons. Choose Client mode, then Client Mode Configuration appears where you can configure Client Mode Settings. 2. In Client Mode Configuration, you can setup Server URL, Protocol type, Port number, LZO usage, and Renegotiation time.

  • Page 50: Date & Time

    3) Date & Time • Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight saving time, check the box “Automatically adjust for daylight saving time changes”.

  • Page 51: Network

    4) Network Setting regarding the network can be executed. Settings for IP, DNS, Host Name, Port, and ARP/Ping can be established, along with setting for DDNS, uPnP, QoS, Zeroconfig, and Bonjour.  Basic • IP Address Configuration: Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network.
  • Page 52 • IPv6 Address Configuration Check this "Enable IPv6" box to enable IPv6. Other settings for IPv6 are configured in the network router. • DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Check the radio button to obtain DNS server via DHCP or set the DNS server. Obtain DNS Server via DHCP: Automatically use the DNS server settings provided by the DHCP server.
  • Page 53  DDNS • Internet DDNS (Dynamic Domain Name Service) When using the high-speed Internet with the telephone or cable network, users can operate the network camera on the floating IP environment in which IPs are changed at every access. Users should receive an account and password by visiting a DDNS service like http://www.dyndns.com/. Enable DDNS: Check to have DDNS service available.
  • Page 54  RTP Create a setting for sending and receiving an audio or video on a real-time basis. These settings are the IP address, port number, and Time-To-Live value (TTL) to use for the media stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. •...
  • Page 55  UPnP The network camera includes support for UPnP™. UPnP is enabled by default, so the network camera is automatically detected by operating systems and clients that support this protocol. Enter a name in the Friendly name field. Note: UPnP must be installed on your workstation if running Windows XP. To do this, open the Control Panel from the Start Menu and select Add/Remove Programs.
  • Page 56  QoS Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network are: The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
  • Page 57  NAT (Port Mapping) A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside,” that is, the Internet. Security on the private network (LAN) is increased since most broadband routers are pre-configured to stop attempts to access the private network (LAN) from the public network/Internet.
  • Page 58 • NAT Settings Enable – Check this box to enable NAT traversal. When enabled, the network camera attempts to configure port mapping in a NAT router on your network, using UPnP. Note that UPnP must be enabled in the network camera (see System>Network>UPnP). Automatic setting: When selected, the network camera automatically searches for NAT routers on your network.
  • Page 59  Zeroconfig Zeroconfig allows the network camera to create and assign the IP address for network cameras and connect to a network automatically. Zero configuration networking (zeroconf) is a set of techniques that automatically creates a usable Internet Protocol (IP) network without manual operator intervention or special configuration servers. Zero configuration networking allows devices such as computers and printers to connect to a network automatically.
  • Page 60  Bonjour The network camera includes support for Bonjour. When enabled, the network camera is automatically detected by operating systems and clients that support this protocol. Click the check box to enable Bonjour. Enter a name in the Friendly name field. When the settings are complete, click Save, or click Reset to revert to previously saved settings.

  • Page 61: Language

    5) Language Select a user language. The language choices are English, Korean, French, Russian, Chinese and Japanese, 6) Maintenance...
  • Page 62 • Maintenance Restart: The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. Reset: The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: * the boot protocol (DHCP or static) * the static IP address * the default router...

  • Page 63: Support

    7) Support The support page provides valuable information when troubleshooting a problem or when contacting the technical assistants. • Logs The network camera supports system log information. Click the System Log button to get the log data and the Event Log button for event information. •...
  • Page 64 Media Check: Click the Media Check button to get the information about the camera’s video and audio stream. The pop-up window below displays. Network Check: Click the Network Check button to get the information about the camera’s network setting and traffic. The pop-up window below displays.

  • Page 65: Help

    3.6 Help The Help information window is provided as a popup window so that users can open and read it without a need for log-in. It offers descriptions of settings and a Help page, so users can manipulate the network camera without having to reference the manual.

  • Page 66: Appendix

    A. Appendix A.1 Troubleshooting When troubleshooting if problems occur, verify the installation of the network camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Problems/Symptoms Possible Causes or Corrective Actions The camera cannot be...

  • Page 67: Preventive Maintenance

    A.2 Preventive Maintenance Preventive maintenance allows detection and correction of minor faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. Inspect all connection cables for deterioration or other damage. Clean components with a clean damp cloth. Verify that all the mounting hardware is secure.

  • Page 68: Product Specification

    A.4 Product Specification Turret Camera  Model V932D-IR-1 V9521D-312MIR V934D-IR V9541D-312MIR IMAGE MVF 2.8~12mm, MVF 2.8~12mm, Lens 3.6mm, F2.1 3.6mm, F2.1 F1.4 F1.4 Angle of View 84°(H) 95°(H) ~ 35°(H) 84°(H) 95°(H) ~ 35°(H) Type 1/2.9” Sony Exmor CMOS sensor 1/3”...
  • Page 69 SYSTEM Video Contents Analysis Tampering Motion Detection Area 16 Programmable Area (Include Area 8, Exclude Area 8) Privacy Mask Zone 4 Programmable Zone Hi-Stream(Smart Codec) 8 Regions, quality setup, non-ROI fps setup FTP Uploading MJPEG Event Notification E-mail, FTP, Notification Server, XML Notification Login Authority Administrator, Operator, Guest Event Buffering...

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