Page 1 User’s manual TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology...
Page 2 The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
Page 3 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL86109 TL86109 DECT 6.0 2-line DECT 6.0 2-line corded/cordless telephone/ corded/cordless telephone/ answering system with answering system with BLUETOOTH®...
Page 4: Table Of Contents
User’s manual TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started View information of an active device ............26 Quick reference guide - handset ..1 Change PIN ..........27 Quick reference guide - Download directory ......28 telephone base ..........3 Interruption to directory...
Page 5 Table of contents Website ............49 Redial ..............80 Home area code ........49 Review the redial list ......80 Cell area code ..........50 Dial a redial entry ........80 Answering system settings ....51 Save a redial entry to the Announcement ........51 directory ............81 Answer ON/OFF ........59 Delete a redial entry......82 Call screening..........61 Handset locator..........83...
Page 6 Table of contents Caller ID operation ........109 Screen messages ........130 How the caller ID history Display screen messages ....130 (call log) works ........109 Adding and using a DECT 6.0 Missed call indicator ......109 cordless headset (optional) ....133 Memory match ........110 Add a DECT 6.0 cordless headset Review the call log ......
Page 7: Getting Started
Getting started Quick reference guide - handset Softkeys (2) OFF/CLEAR Press to select a menu item displayed above the key. While using menus, press to cancel an operation, back up to CHARGE light (blue ring around the previous menu, or exit the DIR/ /VOL/ /CID) menu display (page 5).
Page 8 Getting started Quick reference guide - handset During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 77). Press the MENU softkey to enter the main menu which includes the following: PLAY MESSAGES (page 120) ANSWERING SYS (page 51)
Page 9: Quick Reference Guide - Telephone Base
Getting started Quick reference guide - telephone base Press to scroll up while in a menu. Press to scroll down while Press to show directory in a menu. entries when the Press to review the call telephone is not in use log when the telephone (page 98).
Page 10 Getting started Quick reference guide - telephone base /REPEAT /DELETE During message playback, press to Press to delete the message repeat a message, or press twice to currently playing (page 121). play the previous message (page 121). When the phone is not in use, While entering names or numbers, press press to enter a menu to delete to move the cursor to the left.
Page 11: Handset Main Menu
Getting started Handset main menu To enter the main menu: Press the MENU softkey in idle mode to enter the main menu. to select a handset feature menu, then press the SELECT Press softkey to enter that menu. OFF/ Press to cancel an operation, back up to the previous menu or CLEAR exit the menu display.
Page 12: Telephone Base Main Menu
Getting started Telephone base main menu To enter the main menu: Press the MENU softkey in idle mode to enter the main menu. Press DIR, CID, /DELETE or /REC to scroll through menu items. Press the SELECT softkey to select the highlighted item. Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display.
Page 13: Installation
Getting started Installation You must install and charge See pages 11-12 for easy the handset battery before instructions. using the cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface.
Page 14: Telephone Base Installation
Getting started Telephone base installation If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line(s), you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
Page 15 Getting started Telephone base installation Option 2: If you have separate wall jacks for each line, install the telephone base, as shown below. Line 1 telephone Line 2 telephone wall jack wall jack Plug the large end of the AC power Use telephone line cords adapter into a power (not included) to connect...
Page 16: Data Port Use
Getting started Charger installation & data port use Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: • Use only the power adapters provided with this product. To obtain a replacement, visit our 1 (800) 222-3111 www.telephones.att.com website at...
Page 17: Battery Installation And Charging
Getting started Battery installation and charging Install the battery, as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. 2.
Page 18: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the charger to charge the battery. For best performance, keep the handset in the charger when not in use.
Page 19: Belt Clip & Optional Headset
Getting started Belt clip & optional headset To remove the belt clip: To attach the belt clip: Gently lift either of the belt Snap the belt clip into the clip tabs, shown in the figure, slots on both sides of the outwards to remove the belt handset, as shown in the clip from the handset.
Page 20: Bluetooth
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their...
Page 21: Glossary Of Terms
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - Bluetooth enabled devices that are paired to the telephone base and on the active devices list.
Page 22: Bluetooth Setup
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. The TL86109 can then be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet).
Page 23 Bluetooth Bluetooth setup The telephone base then displays Connect cell to base?. Press the YES softkey to connect your cell phone Connect cel l to base? to the telephone base. For certain cell phones, you may also need to press a key on your cell phone to confirm the connection.
Page 24: Pair A Headset
Bluetooth Bluetooth setup Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Answering sys Press the MENU softkey on the telephone base in idle...
Page 25 Bluetooth Bluetooth setup The telephone base displays Connect headset to base?. Press the YES softkey to confirm. The Connect headset to base? telephone base displays Headset setup completed. Device connected.. The corresponding status icon ( A or B) displays when the headset is successfully Headset setup connected.
Page 26: Paired Devices
Bluetooth Bluetooth setup Paired devices All paired devices are stored on the paired devices list. Up to four devices (cell phones and headsets) can be paired with the telephone base. To use a paired device, it must be on the active devices list (page 22) and connected.
Page 27: Remove A Paired Device
Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. To remove a paired device: BLUETOOTH Add headset...
Page 28: Active Devices
Bluetooth Bluetooth setup Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two active devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time.
Page 29: Connect/Disconnect An Active
Bluetooth Bluetooth setup Connect/disconnect an active device While in the active devices menu, you may connect or disconnect your active device. Press the MENU softkey on the telephone base in Answering sys Directory idle mode. Cal l log Press DIR, CID, /DELETE or /REC to highlight Bluetooth SELECT Bluetooth, then press the SELECT softkey.
Page 30: Replace An Active Device
Bluetooth Bluetooth setup Replace an active device When you already have two devices on the active devices Answering sys list, you can replace an active device with a device that is Directory Cal l log already on the paired devices list. Bluetooth SELECT To replace an active device:...
Page 31: Add A Device On The Active Devices List
Bluetooth Bluetooth setup Add a device on the active devices list You can have a maximum of two devices on the active devices list. To add an active device: Answering sys Press the MENU softkey on the telephone base in idle Directory mode to enter the main menu.
Page 32: Remove A Device From The Active Devices List
Bluetooth Bluetooth setup Remove a device from the active devices list You can remove an active device from the active devices list. To remove an active device: Answering sys Press the MENU softkey on the telephone base in idle Directory mode to enter the main menu.
Page 33: Change Pin
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: BLUETOOTH Press the MENU softkey on the telephone base in idle Active devices mode to enter the main menu.
Page 34: Download Directory
Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL86109 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired to your TL86109 and is on the active devices list.
Page 35: Interruption To Directory
Bluetooth Bluetooth setup Press DIR, CID, /DELETE or /REC to highlight one DOWNLOAD FROM Phone memory of the following options: SIM card only • Phone memory - download all contacts stored in Phone and SIM SELECT your phone memory. Cel l phone A •...
Page 36: View The Directory Download Information
Bluetooth Bluetooth setup View the directory download information Press the MENU softkey on the telephone base in idle Play messages mode to enter the main menu. Answering sys Directory Press DIR, CID, /DELETE or /REC to highlight Cal l log Directory, then press the SELECT softkey.
Page 37: Telephone Settings
Telephone settings Handset settings Ringer volume You can select the ringer volume for incoming calls on line 1, line 2 and the cell line. To adjust the handset ringer volume: Press the MENU softkey on the handset in idle mode to RINGERS enter the main menu.
Page 38: Ringer Tone
Telephone settings Handset settings Ringer tone You can select the ringer tones for incoming calls on line 1, line 2 and the cell line. To select a ringer tone: Press the MENU softkey on the handset in idle mode to RINGERS enter the main menu.
Page 39: Line Preference
Telephone settings Handset settings Line preference The line preference setting determines the default line for the speakerphone on the handset for outgoing calls. You can select Auto, Line 1, Line 2 or Cell for your call. The Cell option will only be available if you have a cell phone paired to the base.
Page 40 Telephone settings Handset settings If you subscribe to voicemail service offered by your telephone service provider, Voicemail and appear on the cordless handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
Page 41 Telephone settings Handset settings If a working telephone line is not plugged into line 1 or line 2, a NO LINE alert will display next to the corresponding line. To turn the line alert indicator on or off: LINE 1 ALERTS Press the MENU softkey on the handset in idle mode to Missed cal ls Voicemail...
Page 42: Key Tone
Telephone settings Handset settings The download failure notification disappears automatically if you view the downloaded directory. You can also turn off the download failure indication on your handset and telephone base manually. To clear the download failure indication of the cell line: Press the MENU softkey on the handset in idle mode to DISPLAY ALERTS enter the main menu.
Page 43: Set Date/Time
Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date/time automatically with the caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 38).
Page 44: Use Caller Id To Automatically Set Date And Time
Telephone settings Handset settings Use caller ID to automatically set date and time You can turn this feature on so that the date and time are set automatically by incoming caller ID information. SETTINGS Display alerts Press the MENU softkey on the handset in idle mode to Key tone enter the main menu.
Page 45: Home Area Code
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
Page 46: Cell Area Code
Telephone settings Handset settings Cell area code If you have downloaded a directory from your cell phone, you may need to set your cell area code in order to dial a number from your downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.
Page 47: Telephone Base Settings
Telephone settings Telephone base settings Ringer volume You can select the ringer volume for incoming calls on line 1 or line 2 and the cell line. RINGERS To adjust the telephone base ringer volume: Ringer volume Ringer tone Press the MENU softkey on the telephone base in idle mode to enter the main menu.
Page 48: Ringer Tone
Telephone settings Telephone base settings Ringer tone You can select the ringer tones for incoming calls on line 1, line 2 and the cell line. To select a ringer tone: RINGERS Ringer volume Press the MENU softkey on the telephone base in idle Ringer tone mode to enter the main menu.
Page 49: Line Preference
Telephone settings Telephone base settings Line preference The line preference setting determines the default line for the corded phone and speakerphone on the telephone base for outgoing calls. You can select Auto, Line 1, Line 2 or Cell for your call. The Cell option will only be available if you have a cell phone paired to the base.
Page 50 Telephone settings Telephone base settings If you subscribe to voicemail service offered by your telephone service provider, Voicemail and appear on the cordless handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
Page 51 Telephone settings Telephone base settings If a working telephone line is not plugged into line 1 SETTINGS or line 2, a NO LINE alert will display next to the LCD language Line preference corresponding line. Display alerts SELECT To turn the line alert indicator on or off: DISPLAY ALERTS Press the MENU softkey on the telephone base in idle Line 1...
Page 52: Key Tone
Telephone settings Telephone base settings Key tone The telephone base is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: SETTINGS Press the MENU softkey on the telephone base in idle Line preference Display alerts mode to enter the main menu.
Page 53: Set Date/Time
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows.
Page 54: Use Caller Id To Automatically Set Date And Time
Telephone settings Telephone base settings Use caller ID to automatically set date and time You can turn this feature on so that the date and time are set automatically by incoming caller ID information. Press the MENU softkey on the telephone base in idle SETTINGS mode to enter the main menu.
Page 55: Website
Telephone settings Telephone base settings Website You can use this feature to view the AT&T website address for product support or accessory purchasing. Page al l handsets Ringers Press the MENU softkey on the telephone base in idle Settings mode to enter the main menu. Website SELECT Press DIR, CID, /DELETE or /REC to scroll...
Page 56: Cell Area Code
Telephone settings Telephone base settings Cell area code If you have downloaded a directory from your cell phone, you may need to set your cell area code in order to dial a number from your downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.
Page 57: Answering System Settings
Telephone settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
Page 58 Telephone settings Answering system settings Using the telephone base: ANSWERING SYS Press the MENU softkey on the telephone base in idle Mailbox 1 mode to enter the main menu. Mailbox 2 Press DIR, CID, /DELETE or /REC to highlight SELECT Answering sys, then press the SELECT softkey.
Page 59 Telephone settings Answering system settings To set the time schedules of the announcements: Using a cordless handset: Press the MENU softkey on the handset in idle mode to ANSWERING SYS enter the main menu. Mailbox 1 Mailbox 2 to scroll to ANSWERING SYS, then press the Press SELECT softkey.
Page 60 Telephone settings Answering system settings Using the telephone base: Press the MENU softkey on the telephone base in idle ANNOUNCEMENT mode to enter the main menu. Annc audio Annc mode Press DIR, CID, /DELETE or /REC to highlight Answering sys, then press the SELECT softkey. SELECT Press DIR, CID, /DELETE or /REC to choose ANNC MODE...
Page 61 Telephone settings Answering system settings To play your announcement: Using a cordless handset: Press the MENU softkey on the handset in idle mode to MAILBOX 1 Announcement enter the main menu. Delete al l old Record memo to scroll to ANSWERING SYS, then press the Press BACK SELECT...
Page 62 Telephone settings Answering system settings ANSWERING SYS To record your announcement: Mailbox 1 Mailbox 2 Using a cordless handset: BACK SELECT Press the MENU softkey on the handset in idle mode to enter the main menu. MAILBOX 1 to scroll to ANSWERING SYS, then press the Press Announcement SELECT softkey.
Page 63 Telephone settings Answering system settings -OR- Press /REC on the telephone base in idle mode. Press DIR, CID, /DELETE or /REC to highlight Announcement, then press the SELECT softkey. Press DIR, CID, /DELETE or /REC to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey.
Page 64 Telephone settings Answering system settings ANSWERING SYS To delete your announcement: Mailbox 1 Mailbox 2 Using a cordless handset: BACK SELECT Press the MENU softkey on the handset in idle mode to enter the main menu. MAILBOX 1 to scroll to ANSWERING SYS, then press the Press Announcement SELECT softkey.
Page 65: Answer On/Off
Telephone settings Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on line 1 and line 2. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system of line 1 or line 2 is turned on, the respective light on the telephone base turns on.
Page 66 Telephone settings Answering system settings Using the telephone base: ANSWERING SYS Press /ON/OFF LINE 1 or /ON/OFF LINE 2 to • Mailbox 1 turn on the corresponding answering system. The Mailbox 2 telephone base announces, “Calls will be answered.” The SELECT corresponding light turns on MAILBOX 1...
Page 67: Call Screening
Telephone settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening The call screening feature lets you listen to a caller leaving a message at the telephone base.
Page 68: Number Of Rings
Telephone settings Answering system settings Number of rings When the answering system is turned on, it answers all incoming calls on line 1 and line 2 after the number of rings set. You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.
Page 69: Remote Access Code
Telephone settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. Once you set the remote access code, the answering system automatically turns on.
Page 70: Message Alert Tone
Telephone settings Answering system settings Message alert tone When the message alert tone is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The default message alert setting is off. To set the message alert tone on or off: ANSWERING SYS Using a cordless handset:...
Page 71: Recording Time
Telephone settings Answering system settings Recording time You can set the recording time for each incoming message. To set the recording time: ANSWERING SYS Using a cordless handset: Mailbox 1 Mailbox 2 Press the MENU softkey on the handset in idle mode to enter the main menu.
Page 72: Telephone Operation
Telephone operation Make, answer and end a call Make, answer or end a call on line 1 or line 2 Using a cordless handset: To make a call on line 1 or line 2: Press 1 LINE/ 2 LINE/ or /SPEAKER. FLASH, FLASH Enter the telephone number.
Page 73 Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset for calls on line 1 or line 2. Bluetooth wireless technology operates within a short range (up to 30 feet). Keep the headset within 15 feet of the telephone base for optimal performance.
Page 74: Call Waiting On Line 1 Or Line 2 Call
Telephone operation Make, answer and end a call Call waiting on line 1 or line 2 call If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear a beep. Press the corresponding line button, 1 LINE/ or 2 LINE/ •...
Page 75: Call Waiting On The Cell Line
Telephone operation Make, answer and end a call Using the telephone base: To make a cell call: Press CELLULAR , then enter the telephone number. Press the DIAL softkey. To predial a cell call: • Enter the telephone number, then press CELLULAR If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls.
Page 76: Answer An Incoming Cell Call While On Line 1 Or Line 2
Telephone operation Make, answer and end a call Answer an incoming cell call while on line 1 or line 2 If you are on a call using line 1 or line 2 and you receive an incoming cell call, A B displays on the cordless handset and telephone base.
Page 77: Answer An Incoming Call On
Telephone operation Make, answer and end a call Answer an incoming call on line 1 or line 2 while on a cell call If you are on a cell call and you receive an incoming call on line 1 or line 2, you hear a beep on the device you are using while the other devices ring.
Page 78: Conference Calls
Telephone operation Conference calls Conference calls on line 1 and line 2 While you are on a call on line 1, and line 2 is on hold or in use, you can conference line 1 and line 2 using a handset or the telephone base. To conference both line 1 and line 2: Press the OPTION softkey on the handset or telephone base.
Page 79: Answer An Incoming Call On Line 1 Or Line 2 During A Conference Call
Telephone operation Conference calls Answer an incoming call on line 1 or line 2 during a conference call If you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls while you are already on a conference call. If you subscribe to caller ID service from your telephone service provider, you see the incoming call information.
Page 80: Conference Call On Line 1 Or Line 2 With A Cell Call
Telephone operation Conference calls Conference call on line 1 or line 2 with a cell call When you have calls established on line 1 or line 2, and the cell line, you can create a 3-way conference. To conference line 1 or line 2 with a cell call: Press the OPTION softkey on the handset or telephone base.
Page 81: Options While On Calls
Telephone operation Options while on calls Speakerphone Using a cordless handset: /SPEAKER on the handset to switch between the During a call, press speakerphone and cordless handset. Dial-in-Base Speakerphone Using the corded handset: During a call, press SPEAKER on the telephone base to switch between the speakerphone and corded handset.
Page 82: Mute
Telephone operation Options while on calls To silence the base ringer: Press the SILENCE softkey. Ringer muted appears. • -OR- • Press VOLUME repeatedly until the telephone base displays Ringer muted. Press the SET softkey to confirm. -OR- Press /VOLUME or VOLUME/ and then press the OFF softkey. •...
Page 83: Hold
Telephone operation Options while on calls Hold You can place a call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.
Page 84: Chain Dialing
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.
Page 85 Telephone operation Options while on calls To access a number in the call log while on a call: Using a cordless handset: Press the OPTION softkey. Press to highlight Call log, then press the SELECT softkey. If you have more than one call log, press to highlight the desired call log, then press the SELECT softkey.
Page 86: Redial
Telephone operation Redial Each handset and the telephone base stores the last 20 dialed numbers (up to 30 digits each) on the redial list. The redial entries of each handset and the telephone base are independent. Review the redial list To review the redial list of a cordless handset: Press REDIAL/ in idle mode.
Page 87: Save A Redial Entry To The Directory
Telephone operation Redial To dial a redial entry of the telephone base: Lift the corded handset, or press 1 LINE or 2 LINE. Then, press REDIAL to enter the redial list. Press DIR, CID, /DELETE or /REC to browse and then press the DIAL softkey to dial the number displayed.
Page 88: Delete A Redial Entry
Telephone operation Redial Using the telephone base: Press REDIAL in idle mode. Press DIR, CID, /DELETE or /REC to browse until the desired number displays. Press the SAVE softkey. The telephone base displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary.
Page 89: Handset Locator
Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: Cal l log Press the MENU softkey on the telephone base in Bluetooth Intercom idle mode. Page al l handsets Press DIR, CID, /DELETE or /REC to highlight SELECT Page all handsets, then press the SELECT softkey.
Page 90: Multiple Handset Use
Multiple handset use Share an outside call Join a call in progress Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets. Using a cordless handset: Press the corresponding line button (1 LINE/ or 2 LINE/...
Page 91: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between the telephone base and the cordless handset, or two cordless handsets. You can buy additional expansion handsets (TL86009) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call: Using a cordless handset: Press the MENU softkey on the handset in idle mode.
Page 92 Multiple handset use Intercom To mute while on an intercom call: • Press the MUTE softkey on the handset or telephone base. Its screen displays Microphone off for a few seconds. To end an intercom call at the destination handset: OFF/ or the END softkey, or place either cordless handset •...
Page 93 Multiple handset use Intercom To answer an intercom call at the destination handset: Press 1 LINE/ , 2 LINE/ or /SPEAKER. Both screens • FLASH FLASH show Intercom. To silence an intercom call: • Press the SILENCE softkey on the destination handset. Its screen displays Ringer muted for a few seconds.
Page 94 Multiple handset use Intercom To answer a line 1 or line 2 call during an intercom call: When you receive an incoming call on line 1 or line 2 during an intercom call, there is an alert tone. Line 1 Incoming call or Line 2 Incoming call displays and 1 LINE/ or 2 LINE/ flashes.
Page 95: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. To transfer an outside call: Using a cordless handset: When on an outside call, press the OPTION softkey. to highlight Intercom, then press the SELECT softkey.
Page 96 Multiple handset use Call transfer using intercom NOTES: • To cancel the transfer and return to the external call before the intercom call is OFF/ answered, press on your handset. CLEAR • If the destination handset or the telephone base is in use, accessing the directory or call log, out of range, or does not answer the intercom call within 100 seconds, the calling handset shows Unable to call.
Page 97 Multiple handset use Call transfer using intercom To answer the call on the other handset, press 1 LINE/ , 2 LINE/ FLASH FLASH /SPEAKER. The outside call is still on hold and both the handset and the telephone base now show Intercom. You can now have a private conversation between the cordless handset and the telephone base.
Page 98: Directory
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. You can store up to four downloaded directories. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.
Page 99: Create And Review Entries
Directory Create and review entries Create a new entry in the home directory Using a cordless handset: Press the MENU softkey on the handset in idle mode to enter the main menu. to highlight DIRECTORY, then press the SELECT softkey. Press Press the SELECT softkey again to select Home.
Page 100 Directory Create and review entries Using the telephone base: Press the MENU softkey on the telephone base in idle mode to enter the main menu. Press DIR, CID, /DELETE or /REC to highlight Directory, then press the SELECT softkey. Press the SELECT softkey again to select Home. Press DIR, CID, /DELETE or /REC to highlight Add contact, then press the SELECT softkey.
Page 101 Directory Create and review entries Characters by number of key presses Number & Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Page 102: Add A Predialed Telephone Number To The Directory
Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. To add a predialed telephone number: Using a cordless handset: Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on page 93).
Page 103 Directory Create and review entries Using the telephone base: Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on page 94). 888-883-2445 PAUSE Save Press the SAVE softkey and then the telephone base ENTER NUMBER displays ENTER NUMBER.
Page 104: Review The Directory
Directory Create and review entries Review the directory Entries are sorted alphabetically. To review the directory: Using a cordless handset: Press DIR/ in idle mode. to choose a directory, then press the SELECT softkey. Press Press to browse. -OR- Press the MENU softkey on the handset in idle mode to enter the main menu.
Page 105: Search
Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: Follow the steps in Review the directory on the previous page to enter the directory. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 95).
Page 106: Dial, Edit Or Delete A Directory
Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on any line. To dial a directory entry: Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 98-99). When the desired entry appears, press # (pound key) 888-883-2445 1-888-883-2445...
Page 107: Edit A Directory Entry
Directory Dial, edit or delete a directory Edit a directory entry You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entry on the TL86109, those changes are lost.
Page 108 Directory Dial, edit or delete a directory Using the telephone base: Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 98-99). When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.
Page 109: Edit The Type Of A Directory Entry
Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 98-99). When the desired entry appears, enter the corresponding shortcut keys in the following table on the handset or telephone base.
Page 110: Directory
Directory Dial, edit or delete a directory Remove a downloaded directory Using a cordless handset: Press the MENU softkey in idle mode to enter the main menu. to highlight DIRECTORY and then press the SELECT softkey. Press Press to choose the desired downloaded directory, then press the SELECT softkey.
Page 111: Speed Dial Directory
Directory Speed dial directory Store a speed dial directory entry You can store up to 10 entries in the speed dial memory locations. All speed dial entries are shared by all system handsets and the telephone base. Using a cordless handset: Press the MENU softkey when the handset is not in use.
Page 112: Review The Speed Dial Directory
Directory Speed dial directory Review the speed dial directory Using a cordless handset: Press the MENU softkey when the handset is not in use. Press to select DIRECTORY and then press the SELECT softkey. to select Speed dial, then press the SELECT softkey. Press Press to browse.
Page 113: Delete A Speed Dial Entry
Directory Speed dial directory Using the telephone base: Press the MENU softkey to enter the main menu in idle mode. Press DIR, CID, /DELETE or /REC to highlight Directory and then press the SELECT softkey. Press DIR, CID, /DELETE or /REC to highlight Speed dial and then press the SELECT softkey.
Page 114: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information appears after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even...
Page 115: Caller Id Operation
Caller ID Caller ID operation How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in each call log (line 1, line 2, Cell A and Cell B) in the telephone base. Entries are stored in reverse chronological order.
Page 116: Memory Match
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
Page 117 Caller ID Caller ID operation Using the telephone base: Press CID on the telephone base while in idle mode. -OR- Press the MENU softkey to enter the main menu and then press DIR, CID, /DELETE or /REC to scroll to Call log. Press the SELECT softkey. If you have only one call log, press the SELECT softkey again to choose Review.
Page 118: View Dialing Options
Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory.
Page 119: Save A Call Log Entry To The Directory
Caller ID Caller ID operation Save a call log entry to the directory Call log entries can only be saved to the Home directory. To save a call log entry: Using a cordless handset: Select a desired entry in the call log (see Review the call log on page 110). When the desired entry appears, press # repeatedly to show different dialing options.
Page 120 Caller ID Caller ID operation Using the telephone base: Select a desired entry in the call log (see Review the call log on page 111). When the desired entry appears, press # (pound key) repeatedly to show different dialing options. When the number is in the correct format, press the SAVE softkey.
Page 121: Delete From The Call Log
Caller ID Caller ID operation Delete from the call log To delete a single entry: Select a desired entry in the call log (see Review the call log on pages 110-111). When the desired entry displays, press the DELETE softkey on the handset or telephone base.
Page 122: Reasons For Missing Caller Id Information
Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason It is a long distance call. The caller prefers not to show the name. Private name The caller prefers not to show the phone number.
Page 123: Answering System
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.
Page 124: Answering System New Message Indication
Answering system About the answering system Answering system new message indication When there are new messages on the answering system, XX New msgs and with the corresponding line indicator HANDSET display on the handset and telephone base. The corresponding L1) XX New msgs L2) XX New msgs mailbox light on the telephone base flashes.
Page 125: Call Screening
Answering system About the answering system Call screening If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call arrives. To change the call screening setting for all calls, see page 61. To temporarily turn call screening on and off during message recording: Using a cordless handset: Press the SCREEN softkey or the SILENCE softkey to turn call screening...
Page 126: Message Playback
Answering system Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). If you have no messages, the cordless handset or telephone base announces, “You have no message.“...
Page 127 Answering system Message playback To listen to messages at the telephone base: Press LINE 1/ /MAILBOX or LINE 2/ /MAILBOX to listen to messages on the corresponding line. The handset announces the number of new and old messages and the screen displays the number of new and old messages recorded, then screen displays the message status and 3:Delete.
Page 128: Delete All Old Messages
Answering system Message playback Delete all old messages Using a cordless handset: Press the MENU softkey on the handset in idle mode to enter the main menu. Press to scroll to ANSWERING SYS, then press the SELECT softkey. to highlight Mailbox 1 or Mailbox 2, then press the Press SELECT softkey.
Page 129: Record, Play And Delete Memos
Answering system Message playback Record, play and delete memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using the cordless handset or telephone base. Play and delete them the same way as incoming messages.
Page 130 Answering system Message playback Using the telephone base: Press the MENU softkey on the telephone base in idle mode to enter the main menu. Press DIR, CID, /DELETE or /REC to highlight Answering sys, then press the SELECT softkey. Press DIR, CID, /DELETE or /REC to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey.
Page 131: Remote Access
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code;...
Page 132: Appendix
Appendix Handset screen icons Battery status - the handset battery is charging (animated display). Becomes solid when the battery is fully charged. Battery status - flashes when the battery is low and needs charging. Line 1 - on steadily when line 1 is in use. Flashes when line 1 is on hold.
Page 133: Telephone Base Screen Icons
Appendix Telephone base screen icons Line 1 - on steadily when line 1 is in use. Flashes when line 1 is on hold. Line 2 - on steadily when line 2 is in use. Flashes when line 1 is on hold. New voicemail - indicates you have new voicemail received on line 1 from the telephone service provider.
Page 134: Alert Tones And Lights
Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing when the volume is already at its highest or lowest setting. -OR- You have reached the end of the caller ID history. -OR- You have reached the end of the redial list. Three short beeps The handset is out of range while on a call.
Page 135: Telephone Base Indicator
Appendix Alert tones and lights Telephone base indicator lights DEVICE A and DEVICE B lights On when the telephone /ON/OFF LINE 1 and base is paired and /ON/OFF LINE 2 connected with a Bluetooth device. On when the answering system of line 1 or line 2 is turned on.
Page 136: Screen Messages
Appendix Screen messages Display screen messages The telephone number you have entered is already Already saved stored in the directory. The answering system has no recording time left. Ans sys full The answering system has less than three minutes to Ans sys low record.
Page 137 Appendix Screen messages The cordless handset or telephone base is on an Intercom intercom call. The intercom call has just ended. Intercom ended You have started the intercom process, and need to INTERCOM TO: choose a cordless handset or the telephone base you wish to call.
Page 138 Appendix Screen messages The handset has lost communication with the Out of range telephone base. no power at There is no power connected to the telephone base. base The telephone base is paging all handsets. ** Paging ** The battery is very low. The handset should be placed in Place the charger.
Page 139: Adding And Using A Dect 6.0 Cordless Headset (Optional)
Appendix Adding and using a DECT 6.0 cordless headset (optional) You can add a maximum of two DECT 6.0 cordless headsets (purchased separately) to your telephone system. The first headset registered with the telephone base is assigned as HEADSET 1 while the second headset is assigned as HEADSET 2.
Page 140 Appendix Adding and using a DECT 6.0 cordless headset (optional) To transfer an outside call to a DECT 6.0 cordless headset: Using a cordless handset: When on an outside call, press the OPTION softkey. Line 1 0:00:01 If you have only one DECT 6.0 cordless headset, press the SELECT softkey to choose Use HEADSET 1.
Page 141: Expand Your Telephone System
Appendix Expand your telephone system The cordless handset provided with your telephone system is already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET, the new registered handset is assigned HANDSET 2 and your first handset is then renamed as HANDSET 1.
Page 142: Replace A Handset
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin.
Page 143: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit 1 (800) 222-3111 www.telephones.att.com our website at , or call 1 (866) 288-4268 In Canada, dial .
Page 144 Appendix Troubleshooting For some cell phones, you must authorize the TL86109 device in your cell • phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to the TL86109. Refer to the user’s manual of your cell phone for more information.
Page 145 Appendix Troubleshooting The PIN on the telephone base does not work. The default PIN is 0000. • • If you have changed the PIN, it will appear on the telephone base in the pairing process. I cannot hear any audio on my telephone system when on a cell call. •...
Page 146 Appendix Troubleshooting My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone cord line and the telephone wall jack.
Page 147 Appendix Troubleshooting I cannot dial out. Try all the suggestions in The display shows NO LINE. I cannot get a dial • tone on page 140 . • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone.
Page 148 Appendix Troubleshooting Out of range OR no power at base appears on my cordless handset. • Make sure that the telephone base is powered up. • Move the cordless handset closer to the telephone base. You might have moved out of range. •...
Page 149 Appendix Troubleshooting • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location.
Page 150 Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 31 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack.
Page 151 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
Page 152 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
Page 153 Appendix Troubleshooting I am having difficulty in hearing messages. Press VOLUME • to increase speaker volume on the telephone base. • Press /VOL to increase the listening volume on a handset. The answering system does not answer after the correct number of rings.
Page 154 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 60). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
Page 155 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the cordless handset battery. Wait a few minutes. Connect power to the telephone base.
Page 156: Maintenance
Appendix Maintenance Taking care of your telephone • Your telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Page 157: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
Page 158: Especially About Corded
Appendix Important safety information Especially about corded telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Page 159: For C-Ul Compliance
Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
Page 160 Appendix For C-UL compliance MISES EN GARDE: • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, www.telephones.att.com visitez notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342/ www.telephones.att.com BT283342).
Page 161 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
Page 162: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
Page 163: Fcc Part 15
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Page 164: California Energy Commission Battery Charging Testing
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions on the cordless handsets, except battery charging, will be disabled.
Page 165: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 www.telephones.att.com or visit ;...
Page 166 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit 1 (800) 222-3111 www.telephones.att.com or call ; in Canada, please dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Page 167: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @600mA (AC adapter output) Handset voltage 2.4 — 3.2 VDC Charger voltage 6VDC @ 400mA (DC adapter output)
Page 168: Index
Index Index Cell phone download directory, 28 Chain dialing, 78 Active devices, 22 Change PIN, 27 Add a Bluetooth headset, 18 Charger installation, 10 Add a cell phone, 16 Charging, 12 Add a DECT 6.0 cordless Clear the voicemail indication, 34, 44 headset, 133 Clock, 11, 37, 47 Add a device on the active devices...
Page 169 Index Index Message playback, 120 Missed call indicator, 109 Glossary, 15 Mute, 76 Handset icons, 126 New message indicator, 118 Handset lights, 128 Number of rings, 62 Handset locator, 83 Handset ringer volume, 31 Handset settings, 31 Operating range, 157 Headset, 13, 18, 67, 133 Hold, 77 Home area code, 39, 49...
Page 170 Index Index Safety information, 151 Warranty, 159 Save a call log entry to the Website, 38, 49 directory, 113 Save a redial entry to the directory, 81 Screen display messages, 130 Search for a contact, 99 Set date/time, 11, 37, 47 Set the announcement mode, 51, 52 Set the time schedules of the announcements, 53, 54...
Page 171 Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Action Remote command Play all messages.........1 Play new messages ........2...
Page 172 The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

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