Computer's Mouse Does Not Work Correctly; The Interactive Pen Does Not Work - Epson EB-590WT User Manual

Problem Solving

Computer's Mouse Does Not Work Correctly

Check
Is the interactive pen placed on the projection screen?

The Interactive Pen Does Not Work

Check
There is an obstacle in the signal route between the interactive pen
and the projector.
The signal is interfering with other things such as a light source that
is emitting infrared rays.
The battery is low.
The surrounding area is too bright.
Has pen calibration been performed correctly?
Are multiple projectors being used in the same room?
Remove the interactive pen from the projection screen.
Remove the obstacle. Also, do not block the signal route when standing in front of the projection screen.
Do not use an infrared remote control or infrared microphone in the same room because the interactive pen may
malfunction. Switch off the interfering device such as a light source that is emitting infrared rays.
Press the button on the side of the pen to check the remaining battery power. If the battery light does not turn on, replace
the battery.
s "Replacing the Battery for the Interactive Pen"
Do not allow strong light to shine on the projected screen or the projector's Easy Interactive Function receiver.
Make sure you perform pen calibration when using the interactive pen for the first time so that the projector recognizes
the position of the pen correctly.
Also, calibrate the system again if you notice any discrepancy in positioning.
s "Pen Calibration" p.74
When using the interactive pen in the same room as multiple projectors, interference may cause pen operations to
become unstable. Connect the optional remote control cable set (ELPKC28). If you do not have a remote control cable
set, change the Distance of Projectors setting from the Configuration menu.
s "Connecting Multiple Projectors (EB-595Wi/EB-585Wi/EB-575Wi only)"
s Extended - Easy Interactive Function - Advanced Distance of Projectors
Remedy
Remedy
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p.42
p.135
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