The Response Time For The Interactive Pen Is Slow (Only When Projecting Usb Display); Cannot Perform Touch Operations Correctly (Eb-595Wi Only) - Epson EB-590WT User Manual

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Problem Solving

The Response Time for the Interactive Pen Is Slow (only when Projecting USB Display)

Check
Is Windows Aero enabled? (Windows 7 and Windows Vista only)

Cannot Perform Touch Operations Correctly (EB-595Wi only)

Check
Is the Touch Unit installed correctly?
Is the Touch Unit turned on?
Has angle adjustment been performed for the Touch Unit?
Has the system been calibrated for touch operations?
Are there any pen trays, interactive pens, or whiteboard erasers
within 2 cm around the projection screen?
Are there any people or obstacles around the screen?
Is clothing, or any part of your body, close to or touching the screen? If clothing, or any part of your body comes close to the screen, the touch operations may not work correctly. Move at least
Are there any remote controls or interactive pens emitting infrared
rays near the projection screen?
Interactive pen operations may be slow when Windows Aero is enabled. Disable Windows Aero on the computer being
used.
Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Ver.x.xx Settings, and then select
the Disable Windows Aero and improve the tracking of the interactive pen. checkbox.
The Touch Unit may not be installed correctly. For more details, see the supplied Installation Guide.
Installation Guide
s
Check that the indicator on the Touch Unit is lit blue. If the indicator on the Touch Unit is not on, check that Touch Unit
Setup - Power is set to On from the Configuration menu.
s Extended - Easy Interactive Function - Touch Unit Setup - Power
Installation Guide
s
Perform angle adjustment for the Touch Unit from the Configuration menu. For more details, see the supplied
Installation Guide.
s Extended - Easy Interactive Function - Touch Unit Setup - Angle Adjustment
Installation Guide
s
If the position you touch and the position touched on the screen do not match, perform Touch Calibration from the
Configuration menu.
s "Calibrating for Touch Operations with Your Finger"
Remove any obstacles from around the screen. If there are any obstacles that are difficult to move, attach the infrared
deflectors to the screen. For more details, see the supplied Installation Guide.
Installation Guide
s
If there are any people within 10 cm in front of or around the projection screen or any obstacles causing interference, the
Touch Unit cannot recognize the touch commands correctly.
1 cm away from the screen.
Emitting infrared rays near the projection screen may cause the Touch Unit to malfunction. Turn off the light source that
is emitting infrared rays and store unused interactive pens away from the screen.
Remedy
Remedy
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