User's Guide
Checking the Software Status
You may be able to clear the problem by updating the software to the latest version. To check the software status,
use the software update tool.
Related Information
"Software Update Tools (EPSON Software Updater)" on page 167
&
"Installing the Latest Applications" on page 168
&
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
Important:
c
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
Caution:
!
❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be
injured.
❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
Solving Problems
175