Chapter 28 Troubleshooting; Problems Starting Up The Zywall; Table 28-1 Troubleshooting The Start-Up Of Your Zywall - ZyXEL Communications ZyXEL ZyWALL 2WE User Manual

This chapter covers potential problems and possible remedies. After each problem description,
some instructions are provided to help you to diagnose and to solve the problem. Please see the

23.1 Problems Starting Up the ZyWALL

Table 28-1 Troubleshooting the Start-Up of Your ZyWALL

PROBLEM
None of the
Make sure that you have the included power adaptor or cord connected to the ZyWALL
LEDs turn on
and to an appropriate power source.
when you turn
If the error persists, you may have a hardware problem. In this case, you should contact
on the
your vendor.
ZyWALL.
Cannot 1. Check to see if the ZyWALL is connected to your computer's console port.
access the
2. Check to see if the
ZyWALL via
communications program is
the console
configured correctly. The
port.
communications software
should be configured as
follows:
Troubleshooting
Troubleshooting
included disk for further information.
CORRECTIVE ACTION
VT100 terminal emulation
9600 bps is the default speed on leaving the factory. Try
other speeds in case the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
ZyWALL 2 and ZyWALL 2WE
Chapter 28
28-1