Canon Color Bubble Jet BJC-3000 Series User Manual page 372

C 4 I
HECK S THE PRINTER PORT OPERATING CORRECTLY
Check the status of the printer port.
When you are using the parallel interface:
1
Right-click the My Computer icon and select Properties from the pop-up
menu.
2
Click the Device Manager tab, select Ports (COM & LPT), and then
double-click Canon BJ LPT Printer Port (LPT1).
3
In the General tab, check that Original Configuration (Current) is enabled.
An error occurs if this item is disabled. Read the message under Device
Status and verify that no problem is indicated.
4
Click the Resources tab and read the message under Conflicting device
list. If a conflict is indicated, delete the competing device.
When you are using the USB interface:
1
Right-click the My Computer icon and then select Properties from the pop-
up menu.
2
Click the Device Manager tab, select the Universal serial bus controller,
and then double-click Canon BJC-3000.
3
In the General tab, note what is displayed. If the system indicates that
there is an error, apply the countermeasures described in "Additional
Notes on Handling the USB Interface."
An Error Message Appears
?
Troubleshooting 372