Download  Print this page

Canon Color Bubble Jet BJC-2000 Series User Manual

Canon bjc-2000: user manual
Hide thumbs

Advertisement

Quick Links

Copyright
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)
with all rights reserved. Under the copyright laws, this manual may not
be reproduced in any form, in whole or part, without the prior written
consent of CCSI.
©1998, 1999 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly
in order that it will be an easy to use guide to your Canon BJC-2000
Series Color Bubble Jet Printer. All statements, technical information,
and recommendations in this manual and in any guides or related
documents are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to
be, nor should they be understood to be, representations or warranties
concerning the products described.
Your printer and the software media included with your printer have
been sold to you subject to the limited warranties set forth in the
warranty card and license agreement enclosed with the respective
product. All software is licensed AS IS, as described in the license
agreement enclosed with the software media. Further, CCSI reserves the
right to make changes in the specifications of the products described in
this manual at any time without notice and without obligation to notify
any person of such changes.
Trademarks
Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet, Drop
Modulation Technology, PhotoRealism, and "See What We Mean" are
trademarks of Canon Inc.
All other product and brand names are registered trademarks,
trademarks, or service marks of their respective owners.
®
E
S
C
NERGY
TAR
OMPLIANT
As an E
S
® Partner, Canon U.S.A., Inc. has determined that
NERGY
TAR
this product meets the E
S
® guidelines for energy efficiency.
NERGY
TAR
ii

Advertisement

loading

  Also See for Canon Color Bubble Jet BJC-2000 Series

  Related Manuals for Canon Color Bubble Jet BJC-2000 Series

  Summary of Contents for Canon Color Bubble Jet BJC-2000 Series

  • Page 1 Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-2000 Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related...
  • Page 2: Using Your Documentation

    Quick Start Guide This sheet describes the steps you follow to set up your printer and install the BJC-2000 Series Printer Driver for Windows®. You can follow the steps illustrated on this sheet to start printing in minutes. User’s Manual This manual offers detailed information on how to operate your printer.
  • Page 3 Distinctive typefaces identify the printer buttons you press, the lights on the operator panel, and any commands you enter at your computer. The buttons you press appear in this typeface: When you type something on your computer, it appears in this typeface: DIR/P.
  • Page 4: Table Of Contents

    Canon Specialty Papers ... Color Image Scanner Cartridge ... Hardware and Software Requirements ... Additional System Requirements for Windows NT 4.0 Users ... Canon Customer Care Center ... Servicing the Printer ... 2 Using the Printer With Windows Understanding the Printer Driver...
  • Page 5 Printing on Envelopes ... 3-11 Using Canon’s Specialty Papers ... 3-15 Specialty Paper Guidelines... 3-15 High Resolution Paper ... 3-17 Fabric Sheets ... 3-21 Printing on Banner Paper ... 3-24 Loading Glossy Photo Paper and Glossy Photo Cards ... 3-29 4 Maintaining the Printer Printer Guidelines ...
  • Page 6: Introduction

    Bubble Jet Printer. We appreciate your choosing this printer to meet your printing needs. The BJC-2000 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.
  • Page 7: Supplies And Accessories

    Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.
  • Page 8: Canon Specialty Papers

    Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
  • Page 9: Color Image Scanner Cartridge

    See Chapter 3, Paper Handling, for details on Canon’s Specialty Papers. Color Image Scanner Cartridge You can use your BJC-2000 Series printer as a color image sheetfed scanner by removing the BJ cartridge from the printer and replacing it with the optional IS-22 Color Image Scanner Cartridge. This scanner cartridge employs an optical head in place of a print head to scan images and text on paper fed through the printer.
  • Page 10: Additional System Requirements For Windows Nt 4.0 Users

    CD ROM drive (2x or better) (If you do not have a CD ROM drive, you can download the printer driver from Canon’s Web site or BBS, or call the Canon Customer Care Center to order the Printer Setup on diskettes for a small shipping and handling fee.
  • Page 11: Servicing The Printer

    **Refer to individual product information for warranty details. Servicing the Printer The Canon BJC-2000 Series Color Bubble Jet Printers are designed with the latest technology to provide trouble-free operation. The Warranty Card that comes with the printer describes Canon’s one-year limited warranty for your Bubble Jet printer.
  • Page 12: Using The Printer With Windows

    You must install the BJC-2000 Series Printer Driver for Windows before you can use the printer with your computer. If you are using Windows 98, Windows 95, or Windows NT 4.0, see your Quick Start Guide for...
  • Page 13: Printing A Document

    Make sure Choose Print or Print Setup from the File menu. You will the Canon see a screen similar to this: BJC-2000 is selected as your default printer. Click on the Properties (or Setup) button if you want to make any adjustments as appropriate for printing your document.
  • Page 14: Using The Printer Driver In Windows

    Using the Printer Driver in Windows You use the printer driver to define the type of printing you plan to do. The default settings may be adequate for most of your printing operations, but you will want to change these settings for any special color printing or when you use media other than plain paper.
  • Page 15: Accessing The Printing Options-Windows 3.1

    In Windows 3.1, the printing options are displayed on these tabs: Main, Paper, Features, and Maintenance. See the next section, The Windows Tabs, for details. If you have not installed the BJC-2000 Series Printer Driver for Windows 3.1, see Appendix B for instructions. Using the Printer With Windows...
  • Page 16: The Windows Tabs

    The Windows Tabs The BJC-2000 Series Printer Driver for Windows has several tabs from which you can select your printing options. Be sure to use the Windows help features to learn more about using these settings. The tabs you see may be arranged differently than shown here. The arrangement of the printing options on the tabs varies depending on the operating system you are using.
  • Page 17: The Paper Tab

    PRINTING, SPECIFY SIZE OF PAPER IN PRINTER SPECIFY PAGE ORIENTATION (HOW DOCUMENT PRINTS ON A PAGE) Using the Printer With Windows SPECIFY YOUR PAPER SIZE SPECIAL PRINTING FEATURES: • SCALED—TURN ON TO ENLARGE OR REDUCE PRINTING • PAGE LAYOUT—TURN ON TO PRINT 2 OR 4...
  • Page 18: The Features Tab

    (LAST PAGE TO FRONT PAGE) ENABLE COLLATING FOR MULTIPLE COPIES PRINT BORDERS TO SEPARATE PAGES SPECIFY A GRAPHIC STAMP TO BE PRINTED ON YOUR DOCUMENT RESTORE DEFAULT SETTINGS CLICK TO VIEW OR CHANGE THE STAMP SETTINGS Using the Printer With Windows...
  • Page 19: The Maintenance Tab

    This tab allows you to initiate print head cleaning, roller cleaning, and test prints. START PRINT HEAD CLEANING START THE BJ PRINTER STATUS MONITOR (SEE PAGE 2-14) Using the Printer With Windows FEED A SHEET OF PAPER TO CLEAN ROLLERS (SEE PAGE 3-17) PRINT THE NOZZLE CHECK PATTERN (SEE PAGE 4-4)
  • Page 20: Specifying Your Printing Options On The Windows Tabs

    Move the larger question mark to the setting you are interested in and click again. Recommended Print Mode Settings The Print Mode you select on the Main tab optimizes the printer’s settings for print quality, media, paper feed method, and color adjustment.
  • Page 21 Highest quality for photos (this setting requires use of the BC-22e Photo BJ Cartridge). Camera For printing images and photos from a digital camera. Use the BC-22e Photo BJ Cartridge with this setting. 2-10 Using the Printer With Windows Chapter 2...
  • Page 22: Customizing The Print Mode Settings

    IMAGES SUCH AS PHOTOGRAPHS Chapter 2 SPECIFY MEDIA TYPE SPECIFIES THE BALANCE BETWEEN PRINT QUALITY AND PRINT SPEED ENABLES THE IMAGE DATA CORRECTION FEATURE TO SMOOTH LOW- RESOLUTION IMAGE DATA FOR PRINTING RESTORES THE DEFAULT SETTINGS Using the Printer With Windows 2-11...
  • Page 23: The Color Tab

    BLACK AND WHITE SPECIFIES HOW TO PROCESS COLOR VALUES SO THEY BEST APPROXIMATE THE ORIGINAL 2-12 Using the Printer With Windows ADJUSTS THE LUMINOSITY OF THE FOUR COLOR INKS SPECIFIES WHETHER PRINTED OUTPUT EMPHASIZES INTER- MEDIATE TONES OR BRIGHT, SHARP BASIC...
  • Page 24: The Save Tab

    MODES You cannot use the names of existing modes (Text, Auto, etc.) nor the reserved name Graph. Chapter 2 CHANGES THE ORDER OF THE ICONS; MOVES THE SELECTED ICON DESCRIBES THE NEW PRINT MODE Using the Printer With Windows 2-13...
  • Page 25: Executing A Print Tab

    Displays the transmission status of the current print job. Use the backgrounder to pause or cancel a print job. BJ Status Monitor Displays the printer status. If an error occurs, the status monitor will describe the error and provide a solution for the problem. The BJ Background Monitor To open the BJ Background Monitor, click its button on the Task Bar.
  • Page 26: Bj Backgrounder

    AND COPY PRINTING Chapter 2 DRAG THE COLUMN DIVIDER LEFT OR RIGHT TO RESIZE THE COLUMN TIME AND DATE DOCUMENT WAS SENT TO THE PRINTER CANCELS THE PRINT JOB PAUSES THE PRINT JOB. AFTER PAUSING THE PRINT JOB, THIS BUTTON CHANGES TO RESUME.
  • Page 27: Bj Status Monitor

    For information about the BJ Status Monitor, click Help to pull down the Help menu and select Screen Topics. The BJ Status Monitor shows the printer status and the progress of documents printing in Windows. It looks similar to this:...
  • Page 28: Printing Speed Versus Color

    Printing Speed Versus Color The BJC-2000 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing with black ink only, the driver has only one color to interpret.
  • Page 29 If you will be printing text in black ink only, choose a Print Mode of Draft or Text. Use Draft mode to emphasize speed rather than quality; in Draft mode the printer will need to disperse fewer dots. Limit the number of colors on each page The computer will need to calculate and transmit fewer dots.
  • Page 30: Paper Handling

    Printing on envelopes Using Canon’s Specialty Papers To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time.
  • Page 31: Selecting Paper Types

    Glossy Photo Paper Canon Glossy Photo Paper is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the BC-21e Color or BC-22e Photo BJ Cartridge to produce photo-realistic prints from your printer.
  • Page 32 Use on any cotton or cotton/poly blend fabric. Your image is printed in mirror image (when you select T-Shirt Transfer for your Media Type in the BJC-2000 Series Printer Driver) so when you iron it onto the T-shirt the image is viewed correctly.
  • Page 33 Fabric Sheets Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets are 9.5 14 inches. Be sure to select Fabric Sheet as your Media Type in the printer driver.
  • Page 34: Paper Guidelines

    When using graph paper, the lines may not match because the 1/6-inch line spacing of the printer is slightly less than that of graph paper. Adjust the line spacing in your application. If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink.
  • Page 35: Setting The Paper Thickness Lever

    Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the blue paper thickness lever before loading paper. Left for printing on paper Right for fabric sheets, heavier-weight paper or other print media, or envelopes Be sure to check this lever before and after printing on heavier-weight print media or envelopes.
  • Page 36: Printer Settings For Various Print Media

    Printer Settings for Various Print Media Paper thickness Media lever Plain paper Left Glossy Photo Paper Left Banner Paper Left Brilliant White Paper Left High Resolution Paper Left T-Shirt Transfers Left Greeting Cards Left Glossy Photo Cards Left Bubble Jet Paper...
  • Page 37: Automatically Feeding Paper

    Automatically Feeding Paper Prepare the Make sure the printer is plugged in. printer. Make sure the paper support is attached to the printer. Open the front cover and make sure the blue paper thickness lever is set: Close the front cover.
  • Page 38 For best results, fan the paper before loading it. Always fan a stack of paper along the edge that will feed into the printer first. Load the stack of Align the edge of the paper stack with the right edge of paper into the the sheet feeder.
  • Page 39: Auto Feed Guidelines

    Do not open the front cover while printing. This may cause paper jams, smudges, or malfunctions. Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.
  • Page 40: Printing On Envelopes

    U.S. Commercial number 10 (COM10) envelopes, Canon envelopes, and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10, Canon, and DL.
  • Page 41 The following envelopes are not recommended because they may cause jams or smears, or may damage your printer. Envelopes with windows, holes, perforations, cutouts, and double flaps. Envelopes made with special coated paper or deeply embossed paper. Envelopes using peel-off sealing strips.
  • Page 42 Prepare the Arrange the stack of envelopes on a firm surface and press envelopes. down firmly on the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Make sure any curls are removed from the flap of each envelope.
  • Page 43 You can load up to 5 envelopes at one time. Start your Make sure the printer is plugged in. print operation. When 5 envelopes have been printed, remove them from the paper output tray.
  • Page 44: Using Canon's Specialty Papers

    Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards. Specialty Paper Guidelines Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
  • Page 45 Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film. To avoid fading, do not expose the printed film to prolonged sunlight.
  • Page 46: High Resolution Paper

    Using the Printer’s Output Tray The paper output tray on your printer is equipped with paper output guides. When using the BC-22e Photo BJ Cartridge to print on Canon’s High Resolution Paper, lift the paper output guides on both sides of the printer’s output tray:...
  • Page 47 Using the Cleaning Sheet Canon’s High Resolution Paper is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer’s rollers;...
  • Page 48 Remove the two pieces of tape from the sheet. cleaning sheet. Insert the sheet with the sticky side out (toward you) and down (going into the printer’s sheet feeder). Adjust the paper guide to the edge of the cleaning sheet. Chapter 3...
  • Page 49 Click the Maintenance tab. the sheet. On the Maintenance tab, click the roller cleaning icon. When prompted to confirm the cleaning, click Yes. The printer feeds the sheet and then ejects it. Use a cleaning sheet once only. Chapter 3 CLICK...
  • Page 50: Fabric Sheets

    Fabric Sheets Fabric Sheets for Canon printers come with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with this printer.
  • Page 51 Insert the sheet with the cloth side out (toward you) and fabric sheet. the open end up (away from the printer’s sheet feeder). Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the sheet.
  • Page 52 Set up the In the Main tab, select Fabric Sheet for the Media Type. Printer Driver. In the Paper tab, select Letter or A4 for the Paper Size. Change other settings as required. Start the print operation from your Windows application.
  • Page 53: Printing On Banner Paper

    To prevent the ink from smearing, do not allow the printed sheets to fold and stack on one another after they are ejected from the printer. See Appendix A, Specifications, for the recommended printing area of banner paper.
  • Page 54 Prepare the Make sure the printer is plugged in. printer. Make sure the paper support is attached to the printer. Open the front cover and make sure the blue paper thickness lever is set to the left. Close the front cover.
  • Page 55 Align the first sheet of the paper with the right edge of first sheet. the sheet feeder and slide it into the printer until it stops. Pinch the paper guide so it will move smoothly and slide the paper guide to the left side of the sheet. Leave a gap of about 0.04 in.
  • Page 56 Gently fold the paper at the perforations between the first banner paper. and second sheet. Adjust the Place the printer at the edge of the desk so at least two printer location. sheets are supported by the desk. Chapter 3...
  • Page 57 Open the Windows application you are going to use to Printer Driver. print. From the File menu, select Print. Then select your print options using the BJC-2000 Series Printer Driver for Windows. Click OK or Print to start the print job.
  • Page 58: Loading Glossy Photo Paper And Glossy Photo Cards

    Loading Glossy Photo Paper and Glossy Photo Cards When you load Glossy Photo Paper or Glossy Photo Cards in the printer, always use the Loading Support Sheet provided with the package. Prepare Hold the sheets of Glossy Photo Paper with the whiter the sheets.
  • Page 59 Load the Glossy Insert the stack into the sheet feeder. Photo Paper. Before loading Glossy Photo Cards in the printer, read the instructions provided with the package of Glossy Photo Cards. 3-30 Paper Handling Chapter 3...
  • Page 60: Maintaining The Printer

    Maintaining the Printer This chapter covers the care required for your printer. It includes: Printer guidelines Cleaning the printer Printing the test pages Cleaning the print head BJ cartridge guidelines Replacing the BJ cartridge Replacing a BJ tank in the BC-21e Color BJ Cartridge...
  • Page 61: Printer Guidelines

    Follow these guidelines to avoid damage to your printer and harm to you or others: Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight. Keep the front cover closed when printing.
  • Page 62: Cleaning The Printer

    Do not place the printer too close to a fluorescent lamp. Allow at least six inches (15 cm) clearance between the printer and any fluorescent lamp. Fluorescent lamps generate electrical noise that may cause printer malfunctions. Cleaning the Printer Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition.
  • Page 63: Printing A Test Page

    Printing a Test Page You can print a Nozzle Check Pattern to check the operation of your printer and your print quality. If the Nozzle Check Pattern indicates poor print quality, try cleaning the print head (see page 4-6). If necessary, replace the BJ cartridge.
  • Page 64 You use the Test Prints option on the Maintenance tab in your BJC-2000 Series Printer Driver for Windows to print a Nozzle Check Pattern. Click on the Test Prints option and then click OK. When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black.
  • Page 65: Cleaning The Print Head

    Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing. You start print head cleaning from the Maintenance tab in the printer driver. Simply click the print head cleaning icon, and then click OK.
  • Page 66: Bj Cartridge Guidelines

    Contains the print head unit and color and black inks. Use this cartridge when you want to produce photo- quality color printing. When used with Canon’s High Resolution Paper or Glossy Photo Paper, this ink produces images comparable to your favorite photographs.
  • Page 67: Bj Cartridge And Bj Tank Maintenance

    Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
  • Page 68 BJ cartridge or the silver metal or circuit area on the side. The metal area may become hot during printing. Chapter 4 HOLD HERE DO NOT TOUCH DO NOT TOUCH THIS AREA THIS AREA Maintaining the Printer HOLD HERE...
  • Page 69: Replacing The Bj Cartridge

    Grasp the top of the cover in the center and pull it front cover. toward you. The cartridge holder moves to the center of the printer. Do not attempt to move the cartridge holder manually. This may damage the printer.
  • Page 70 If you are replacing an old BJ cartridge, dispose of the old dispose of the cartridge properly. BJ cartridge. If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge Storage Box. Chapter 4 Maintaining the Printer 4-11...
  • Page 71 Remove the Lift off the orange cap from the print head and then protective remove the orange tape. material from the BJ cartridge. Set the BJ cartridge into the cartridge holder. 4-12 Maintaining the Printer TAPE Chapter 4...
  • Page 72 The BJ cartridge is now positioned and locked. Do not manually move the mechanism that houses the BJ cartridge. Attempting to move the BJ cartridge holder will damage the printer. Set the paper If you plan to load envelopes, fabric sheets, or thick paper, thickness lever.
  • Page 73: Replacing A Bj Tank In The Bc-21E Color Bj Cartridge

    Whenever the printer stops printing, the BJ cartridge moves to the home position on the right and caps itself. If you unplug the printer while it is printing (or if you turn off a power strip to which the printer is connected), or if you manually move the cartridge holder from the home position, the BJ cartridge will not be capped and it may dry out.
  • Page 74 Grasp the top of the cover in the center and pull it front cover. forward. The cartridge holder moves to the center of the printer. Remove the The color BJ tank is on the left; the black BJ tank is on the empty BJ tank.
  • Page 75 Press firmly on the tab on the top of the BJ tank until it locks into place. Make sure each BJ tank is correctly seated in its respective slot. If you are replacing both tanks, repeat steps 2 through 4 for the other BJ tank. 4-16 Maintaining the Printer Chapter 4...
  • Page 76: Storing A Bj Cartridge

    The printer automatically cleans the print head unit. Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the...
  • Page 77 Close the Be sure the lid snaps closed. storage box. Whenever you remove a BJ cartridge from the printer, store the cartridge in the storage box (unless you are disposing it). 4-18 Maintaining the Printer...
  • Page 78: Transporting The Printer

    Also, your print head may dry out during travel (and become unusable) if it is not capped and taped correctly. If you plan to move the printer from one location to another, or if you want to store it, follow these steps. Chapter 4...
  • Page 79 Make sure the print head is in the home position. printer’s power. Remove any paper from the sheet feeder. Detach the interface cable. Unplug the printer and detach the power cord. Remove the trays. Remove the paper support and paper output tray. 4-20...
  • Page 80 Tape and cover Tape the cover to the printer body. the printer. Cover the printer with its shipping bag. TAPE Repack the printer in its original packing materials. Chapter 4 Maintaining the Printer 4-21...
  • Page 81 Do not remove the BJ cartridge from the printer or ship a BJ cartridge or an ink tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printer may leak, and the print head may dry out.
  • Page 82: Troubleshooting

    It covers a few basic problems and describes how to clear a paper jam. For complete problem solving information, be sure to use our support services. See Canon Customer Care Center in Chapter 1 (page 1-5) for details on Canon’s customer technical support options. Identifying Your Printer Problem...
  • Page 83: Basic Problems

    Paper does not feed from the sheet feeder An error message appears Print job will not start Printing halts Printout is unsatisfactory For all other problems, be sure to use Canon’s support services described on page 1-5. Troubleshooting Chapter 5...
  • Page 84 The BJ Printer Status Monitor uses messages and pictures to display the printing progress and the status of the printer while it is printing. When the ink or paper runs out or a paper jam occurs, the BJ Printer Status Monitor automatically appears.
  • Page 85: Cannot Install The Printer Driver

    Select the CD-ROM tab. Change “Supplemental cache size” to Small and “Optimize access pattern for” to Double Speed Drive. Click on OK, and OK again. Click on Start and Shut Down. Restart the computer. Install Canon Creative. Install applications individually. Troubleshooting Chapter 5...
  • Page 86: Paper Does Not Feed From Sheet Feeder

    Check that the Windows 98, Windows 95, or Windows CD ROM (continued) NT Explorer or the Windows 3.1 File Manager can successfully read the CD. If the CD is unreadable, call the Canon Customer Care Center (see page 1-5). Paper Does Not Feed From Sheet Feeder Cause...
  • Page 87: An Error Message Appears

    Cause Solution Printer is not on Check the power cord Make sure the printer is plugged in to a power outlet. Printer cable not Check the parallel cable connected correctly Make sure the parallel cable is securely fastened to the computer and the printer.
  • Page 88 Click on Start, Settings, and Control Panel. Double-click on the System icon. On the Device Manager tab, double- click Ports (COM & LPT). Double-click Canon BJ LPT Printer Port (LPT1). The Device status should read “This device is working properly.”...
  • Page 89 Rebuild the document and print it again application software If there is no problem with the new document, the problem original file was probably faulty. If the same problem occurs with the new file, call the Canon Customer Care Center for help. Troubleshooting Chapter 5...
  • Page 90: Print Job Will Not Start

    Data transfer takes longer with large-sized documents. graphics, is being printed The printer driver being Make sure the BJC-2000 driver is selected used is not the BJC-2000 Check the printer name in the Print dialog box of the printer driver application software, and select BJC-2000.
  • Page 91: Printing Halts

    Printing Halts Cause Solution The print job may be a Check the printer operation finely detailed photograph The printer requires more time to process a finely or illustration detailed illustration or photograph. Printout Is Unsatisfactory Printout faint or colors are wrong...
  • Page 92 Switching device or Disconnect the switching device or external buffer external buffer fault Print with the printer directly connected to the computer. If you can then print normally, the fault is probably in the switching device or external buffer. Consult the switching device or external buffer supplier.
  • Page 93: Clearing Paper Jams

    Color tab. Move the intensity slider to the left to lower the print intensity. Clearing Paper Jams Gently pull the paper out with one hand while holding down the printer with the other hand. If the paper tears off inside the printer, unplug the printer. Then open the front cover and remove the paper left inside the printer.
  • Page 94: Using The Resume Button

    RESUME printing. Double-click the button to print a Nozzle Check Pattern. RESUME (You can also print a Nozzle Check Pattern with the printer driver. See the information starting on page 4-4.) Chapter 5 Troubleshooting 5-13...
  • Page 95 5-14 Troubleshooting Chapter 5...
  • Page 96: Appendix A Specifications

    Printing Specifications Printing Method Bubble Jet ink on-demand Printing Resolution 720 (vertical) 360 (horizontal) dpi (maximum) Print Speed BC-21e Color BJ Cartridge BC-20 Black BJ Cartridge Print Direction Bi-directional Print Width Maximum Line Feed Speed Approximately 150 ms/line at 2/6-inch line feeds Paper Handling Automatic feed Paper Weight...
  • Page 97 1 card 1 card Approx. 50 sheets 1 sheet 20 sheets 10 sheets 1 sheet 5 envelopes (U.S. Commercial number 10, Canon envelopes, or European DL) 8.5 in 11 in 8.5 in 14 in 210 mm 297 mm 148 mm...
  • Page 98: Printable Area

    The printable area includes the recommended printing area and the actual printable area. Recommended Printing Area Canon recommends that you print within this area. Printable Area The area in which it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
  • Page 99 A5, A4, B5 Fabric Sheets Glossy Photo Card Specifications Printable Area (width x length) 141.2 mm 200 mm 203.2 287 mm 75.2 247 mm Printable Area (width x length) Fabric Sheet 203.2 mm 287 mm Printable Area (width x length) Glossy Photo Card 109.4 mm 159.9 mm...
  • Page 100 U.S. Commercial No. 10 Envelope Printable Area (width x length) U.S. Commercial #10 8.25 in 3.72 in European DL Envelope Printable Area (width x length) European DL 207.2 mm 100 mm Banner Paper The shaded portions of the drawing below illustrate the maximum recommended printing area of Banner Paper.
  • Page 101: Bj Cartridges

    BJ Cartridges BC-21e Color BJ Cartridge Print head Print head life BJ tanks Ink color BJ tank yield BCI-21 Color BCI-21 Black BC-20 Black BJ Cartridge Print head Ink color Cartridge yield BC-22e Photo BJ Cartridge Print head Ink color Cartridge yield Specifications 64 nozzles for black...
  • Page 102: General

    General Interface IEEE 1284 compatible parallel interface Acoustic Noise Level Approx. 49 dB(A) per ISO 9296 Operating Environment Temperature Humidity Storing Environment Temperature Humidity Power Source USA/Canada Power Consumption 2 watts maximum nonprinting 30 watts maximum printing Dimensions 14.6 in (370 mm) W (without paper support and paper output tray attached) Weight Approx.
  • Page 103 Specifications Appendix A...
  • Page 104: Appendix B Installing The Printer Driver For Windows 3.1

    Installing the Printer Driver This appendix describes how you install the BJC-2000 Series Printer Driver for Windows 3.1. If you are using Windows 98 or Windows 95, see the Quick Start Guide. Start up Turn on your printer, and then turn on your computer.
  • Page 105 Type D:\SETUP (where D: is your CD drive… most CD drives are D: or E:). Then click OK. Follow the Select BJC-2000 Series from the list of printers. on-screen Be sure to wait for Windows to complete each operation. instructions.
  • Page 106: Appendix C Installing The Optional Color Image Scanner

    Installing the Optional You can easily convert your printer into a color scanner by installing the optional IS-22 Color Image Scanner Cartridge. This section describes how to install and remove the Color Image Scanner Cartridge. For details on operating the printer as a scanner, see the IS-22 Color Image Scanner Cartridge User’s Manual that comes with the scanner cartridge...
  • Page 107 Remove the Handle the scanner cartridge carefully. scanner cartridge Do not touch the scanning head area. from its packaging. Insert the Hold the scanner cartridge by the ridges on either side of scanner cartridge. the cartridge. Set the scanner cartridge into the holder, and lower the blue lock lever.
  • Page 108: Removing The Scanner Cartridge

    Always remove the Color Image Scanner Cartridge as soon as you are finished scanning and replace it with a BJ cartridge. Do not leave the Color Image Scanner Cartridge in the printer. Remove the scanner cartridge just as you would a BJ cartridge.
  • Page 109 IS-22 Color Image Scanner Cartridge. Be sure to replace the BJ cartridge in the printer after you remove the scanner cartridge. Also, be sure to set the paper thickness lever for the type of media you will be using.
  • Page 110: Glossary

    Bubble Jet printer An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.
  • Page 111 A color in the color spectrum. Examples are red, green, and violet. Ink Cartridge Storage Box A box for storing a BJ cartridge. A BJ cartridge removed from the printer must be stored inside this storage box to prevent the print head of the cartridge from drying and clogging.
  • Page 112 Lines per inch. The measurement used in describing the number of lines that will print within one vertical inch. Most printing is done in 6 or 8 lpi. Manual feed A method of feeding paper to the printer one sheet at a time. Noise level See dB(A).
  • Page 113 Printable area The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used.
  • Page 114: Index

    BJ Printer Status Monitor: 2-8, 2-14, 2-16, 5-4 BJ tank(s): 1-2, 4-6–9, 4-14–17 maintenance: 4-8–9 replacing: 4-14–17 yield: A-6 BJC-2000 Series Printer Driver: 4-5–6 See also: Printer driver Black only output: 4-7 Borders: 2-7 Brightness, adjusting: 2-12 Brilliant White Paper: 1-3, 3-3, 3-7, A-2–3...
  • Page 115: Fcc Regulations

    A-1, A-7 Draft mode: 2-10, 2-18, A-1 Drying time, media types: 3-15 ECP mode: 5-9 Electrical noise: 4-3 Envelopes: 3-6–7, A-2–3, A-5 Canon: 3-11 inserting: 3-14 preparing: 3-13 printable area: A-5 printing: 3-11–14 Error writing to LPT1: 5-6 European DL envelopes: 3-11, A-2, A-5 External buffer: 5-6, 5-11 Fabric Sheets: 1-3, 3-4, 3-6–8, 3-15,...
  • Page 116 Grayscale print: 2-5 Greeting Cards: 1-3, 3-3, 3-7, A-2–3 Guidelines auto feed: 3-10–11 BJ cartridges: 4-7–9 paper: 3-5, 3-15–17 printer: 4-2 Halftoning: 2-11 diffusion: 2-11, 2-17 fine/fast: 2-11 Hard disk space: 1-4–5, 5-8 Hardware requirements: 1-4–5 Heavier-weight print media: 3-6–7...
  • Page 117 Microsoft: See Windows Mirror image printing: 3-3–4 Multipart paper: 3-5 Normal printing: 2-10 Normal-size printing: 2-6 Nozzle Check Pattern: 2-8, 4-4–6, 4-14, 5-10–13 Nozzles: A-6 Online help: 2-4 support: 1-5, 5-1 Operating environment: A-7 Optional IS-22 Color Image Scanner Cartridge: A-7, C-1–4 Orientation setting: 2-5–6 Output style: 2-12 Output tray, guides: 3-17, 3-25...
  • Page 118 5-13 rollers: 3-18 servicing: 1-6 stands: 4-2 status monitor: 2-14–16 transporting: 4-19–22 using with Windows: 2-1–18 weight: A-7 Printer driver: 2-1–18, 3-2–4, 3-20, 3-23, 3-28 help: 2-4 printer maintenance: 4-4–6 problems: 5-9 using: 2-1–18 Windows 3.1: B-1–2 Printing Banner Paper: 3-24–28...
  • Page 119 4-11, 4-17–19 Storing BJ cartridges: 4-17–19 environment: A-7 paper: 3-5 SuperPhoto mode: 2-10 Supplies: 1-2–4 Support, Canon: 1-5–6, 5-1 Swap file: 2-17 Switching device: 5-6, 5-11 System memory: 1-4–5, 2-18 Tabs, Windows: 2-5–13 Technical support: 1-5–6, 5-1 Temperature: 3-16, A-7 Test page: 2-8 printing: 4-4–5...
  • Page 120: Fcc Regulations

    FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 121 FCC-2 FCC Regulations...