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Canon BJC 6100 - Color Inkjet Printer User Manual

Color inkjet printer
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Introduction
This User's Guide uses the following symbols to indicate important information. Always observe the
instructions indicated by these symbols.
Indicates instructions that, if ignored, could result in death or serious personal injury
Warning
caused by incorrect operation of the equipment.
Instructions indicated by this symbol must be observed for safe operation.
Indicates instructions that, if ignored, could result in personal injury or material dam-
Caution
age caused by incorrect operation of the equipment.
Instructions indicated by this symbol must be observed for safe operation.
Indicates prohibited actions that, inadvertently performed, could result in equipment
Important
damage, faults or impaired product quality.
Actions indicated by this symbol must be avoided for correct operation.
Indicates useful reference information or supplementary instructions concerning oper-
Note
ation of the equipment.
Reading these notes is recommended.
Indicates information for Windows 98 and Windows 95 users only.
Indicates information for iMac and Power Macintosh G3 users only.

Trademark Notices

• Canon ® is a registered trademark of Canon Inc.
• BJ™ and BJC™ are trademarks of Canon Inc.
• MS-DOS ® , Microsoft ® , Windows ® and Windows NT ® are registered trademarks of Microsoft Corporation in the U.S.
and other countries.
• Apple™, Macintosh™, iMac™ and Power Macintosh™ are trademarks of Apple Computer, Inc. in the U.S. and other
countries.
• All other trademarks and registered trademarks appearing in this User's Guide are the property of their respective owners.
International ENERGY STAR
AS AN ENERGY STAR PARTNER, CANON INC. HAS DETERMINED THAT THIS PRODUCT
MEETS THE ENERGY STAR GUIDELINES FOR ENERGY EFFICIENCY.
The international ENERGY STAR Office Equipment Program is a global program that promotes
energy saving through the use of computers and other office equipment. The program backs
the development and dissemination of products with functions that effectively reduce energy
consumption. It is an open system in which business proprietors can participate voluntarily. The
targeted products are office equipment such as computers, monitors, printers, facsimiles and
copiers. Their standards and logos are uniform among participating nations.
®
Program
1

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Summary of Contents for Canon BJC 6100 - Color Inkjet Printer

  • Page 1: Trademark Notices

    ® International ENERGY STAR Program AS AN ENERGY STAR PARTNER, CANON INC. HAS DETERMINED THAT THIS PRODUCT MEETS THE ENERGY STAR GUIDELINES FOR ENERGY EFFICIENCY. The international ENERGY STAR Office Equipment Program is a global program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.

  • Page 2: About The Manuals

    If any error or omission is found, contact the manufacturer. Refer to the Contact List provided with the printer for your nearest Canon office. The manufacturer and its subsidiaries assume no responsibility for any results of operation of the product.

  • Page 3: Table Of Contents

    Contents Safety Precautions........................4 Parts and Functions of the Printer ..................8 Notes on Handling the USB Interface...................10 Printing Your Document Printing from Windows .........................12 Printing from a Macintosh ......................16 Loading Paper (A4 size) .......................20 Using Plain Paper......................20 About a Variety of Print Media ....................22 Notes on Handling Print Media ...................23 Using the BJ Cartridges and Scanner Cartridge..............24 About Cartridge Types ....................24...

  • Page 4: Safety Precautions

    Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unfore- seen printer faults or cause a fire or electric shock.

  • Page 5: Maintaining The Printer

    Safety Precautions Warning Caution Cleaning the printer Choosing a location Use a damp cloth to clean the printer. Never Do not install the printer in a location that is use flammable solvents such as alcohol, ben- unstable or subject to excessive vibration. zene or thinner.

  • Page 6: Bj Cartridges And Ink Cartridges

    Caution When you are carrying the printer, always use Working around the printer both hands and hold the printer by both ends. Never put your hands or fingers in the printer When you are moving the while it is printing. printer to another location, The printer contains mov- keep it stable so that you...
  • Page 7 Safety Precautions Never touch the metal contacts on a BJ Do not subject BJ Cartridges or ink tanks to Cartridge after printing. shocks or excessive vibration. The metal parts may be This could cause the ink to very hot and could cause leak out and stain your burns.

  • Page 8: Parts And Functions Of The Printer

    Flashing (orange) : Printer error. Remove the cause of the error before printing is resumed. Flashing (orange and green) : Service error. Contact a Canon service facility. RESUME button After you have removed the cause of a printer error, press the RESUME button to resume printing.

  • Page 9: Rear View

    Parts and Functions of the Printer Rear View Printer Cable Connector (Parallel Interface) Manual Feed Slot Power Connector Printer Cable Connector (USB Interface) Manual Feed Slot Allows you to insert paper or other media manually. Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a parallel interface cable to the printer.

  • Page 10: Notes On Handling The Usb Interface

    Notes on Handling the USB Interface When you use the printer through the USB interface, you can connect or disconnect the USB inter- face cable while the printer and computer are turned on. However, you must take care over the fol- lowing points.
  • Page 11 Notes on Handling the USB Interface When you connect multiple printers using the USB interface, use the external USB hub. When you connect multiple printers using the USB interface, use the external USB hub and then install the printer driver. (When using Windows 98, install the printer driver each time you connect the printer.) For more details, please refer to the Driver and Utility Guide for Windows Users in the Reference Guide (CD-ROM) or the Driver and Utility Guide for Macintosh Users (book), depending on the...

  • Page 12: Printing Your Document

    Printing Your Document After you set up the printer, start printing. This section describes how to print a document on plain paper. Printing from Windows Create a document using an application program. (Or, open the file you wish to print.) Specify the paper size in the application program you are using.
  • Page 13 Printing Your Document Specify the necessary print settings in the printer driver. (For details, see next page.) Click the OK button to close the Printer Properties dia- log box. Start printing from the application program. Click the OK button. Printing begins. The following screen appears during printing.
  • Page 14 About the Printer Properties dialog box The printer driver is a program that converts the text or image files you created with an application program and then sends the converted data to the printer. The printer driver works on processing the data so the printer can use it.
  • Page 15 Printing Your Document Choose Print Mode: Several print modes are pre-registered here. When you select an icon in the Choose Print Mode box, the combination of BJ Cartridge and Media Type settings changes automatically. Select the most appropriate icon according to your print purpose. BJ Cartridge: Specifies the combination of BJ Cartridges.

  • Page 16: Printing From A Macintosh

    Printing Your Document After you set up the printer, start printing. This section describes how to print a document on plain paper. Printing from a Macintosh Create a document using an application program. (Or, open the file you wish to print.) Specify the paper size by selecting Page Setup from the File menu.
  • Page 17 Printing Your Document Specify the necessary print settings in the printer driver. (For details, see next page.) Start printing from the application program. Click the Print button. Printing begins. The following screen appears during printing. - When a single Macintosh computer is connected to the printer: - While printing from the print server in a network environment: The print progress is displayed.
  • Page 18 About the Printer Properties dialog box The printer driver is a program that converts the text or image files you created with an application program and then sends the converted data to the printer. The printer driver works on processing the data so the printer can use it.
  • Page 19 Printing Your Document BJ Cartridge: Specifies the combination of BJ Cartridges. - Black/Colour indicates a combination of a Black BJ Cartridge and a Color BJ Cartridge. - Photo/Colour indicates a combination of a Photo BJ Cartridge and a Color BJ Cartridge. Print Mode: Several print modes are pre-registered here.

  • Page 20: Loading Paper (A4 Size)

    Loading Paper (A4 size) This section describes the paper loading procedure using A4-size plain paper. Using Plain Paper Raise the paper rest, and pull out the paper output tray and extension. Paper rest Paper output tray and extension Fan the stack to remove static cling and align the edges of the stack by tapping it on a flat surface.

  • Page 21: Printing Area

    Printing area (dark shade): Canon recommends that you print within this area. Printable area (light shade): The area in which it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.

  • Page 22: About A Variety Of Print Media

    The standard European DL and US Commercial #10 sizes can be used. Do not use other envelope sizes. Canon offers a range of special paper and films for the reproduction of superb images in vibrant colours. For best results when printing photographs, use the Photo BJ Cartridge.

  • Page 23: Notes On Handling Print Media

    About a Variety of Print Media Notes on Handling Print Media To avoid poor print quality and possible damage to the printer, never use the types of media listed below. - Folded paper - Curled paper - Creased or crumpled paper - Damp or wet paper - Excessively thin media (weight less than 64 g/m - Excessively thick media (more than 0.6 mm thick)

  • Page 24: Using The Bj Cartridges And Scanner Cartridge

    Using the BJ Cartridges and Scanner Cartridge About Cartridge Types - When you perform a print job, two different types of BJ Cartridges must be installed onto the car- tridge holder. When the ink of a specific colour runs out, only the empty ink tank needs to be replaced.
  • Page 25 Using the BJ Cartridges and Scanner Cartridge Color BJ Cartridge BC-32 Photo This BJ Cartridge contains three photo colours: Photo Cyan and Photo Magenta, which are slightly lighter than ordinary Cyan and Magenta, and dye black. The com- bination of the Photo Cyan and Photo Magenta of the BJ Cartridge BC-32 Photo with the three colours of the BJ Cartridge BC-31 achieves the most spectacular photo-realistic effects in printed photographic images.

  • Page 26: About Cartridge Combinations

    About Cartridge Combinations While the Color BJ Cartridge is always installed on the right, one of the Black BJ Cartridge, Photo BJ Cartridge and scanner cartridge is installed on the left. The combination of cartridges changes according to the needs of the job. Standard colour combination Use this standard colour combination for business graphics or standard colour printing of charts and text.
  • Page 27 Using the BJ Cartridges and Scanner Cartridge Scanner combination When you wish to use the printer as a scanner for scanning an image, install the Color Image Scanner Cartridge IS-32 on the left. (You do not need to remove the Color BJ Cartridge from the right side.) Ink Tank Ink Tank Ink Tank...

  • Page 28: Installing The Photo Bj Cartridge

    Installing the Photo BJ Cartridge Use of the Photo BJ Cartridge is recommended when you print image data such as a photograph from a digital camera or scanner which requires fine halftone colours. Important For a print job using the Photo BJ Cartridge, be sure to install the Photo BJ Cartridge and ink tanks in the right positions as shown in the following figures.
  • Page 29 Installing the Photo BJ Cartridge Pick up the Ink Tank BCI-3PM Photo (Photo Magenta) and pull up on the orange tape to break the seal of the clear film. Grip the bottom of the ink tank as shown and twist off the orange protective cap in the direction of the arrow.

  • Page 30: Replacing The Ink Tanks

    Replacing the Ink Tanks The following pages describe how to replace empty ink tanks. Note When you purchase extra ink tanks, make sure that you get the correct ink tanks for each BJ Cartridge. - For Black BJ Cartridge BC-30 Ink Tank BCI-3BK - For Color BJ Cartridge BC-31 Ink Tank BCI-3C...
  • Page 31 Replacing the Ink Tanks Remove the new ink tank from its package. Pull the orange tape up and against the perforations to open the packing film. Important Label Remove the film carefully so you do not remove the label from the ink tank. The label is needed to match the ink tank with the correct slot of the BJ Cartridge.
  • Page 32 Photo colour combination Color BJ Cartridge BC-32 Photo Left : BCI-3PBK Photo (Black) Ink Tank Ink Tank Ink Tank Centre : BCI-3PC Photo (Cyan) BCI-3PBK BCI-3PC BCI-3PM Ink Tank Ink Tank Ink Tank Photo Photo Photo BCI-3C BCI-3M BCI-3Y Right : BCI-3PM Photo (Magenta) Photo Photo...

  • Page 33: Replacing The Bj Cartridge

    If the print quality remains poor even after replacing the ink tanks and cleaning the print heads, the print heads are worn out and you must replace the BJ Cartridge. Note Canon recommends the following BJ Cartridges for use with this printer. Black BJ Cartridge BC-30 Color BJ Cartridge BC-31...
  • Page 34 Remove the entire BJ Cartridge with the ink tanks in place. Note If you are removing a partially used BJ Cartridge, store it in the • BJ Cartridge container. Always hold the BJ Cartridge by the circles embossed on the •...
  • Page 35 Replacing the BJ Cartridge Lower the cartridge lock lever until locks in place. Press in the fix tab to remove the orange plastic insert. Fix tab Insert the ink tank(s) in the new BJ Cartridge and then press down gently on top of each ink tank until it locks in place.

  • Page 36: Using The Scanner

    Using the Scanner Installing the Color Image Scanner Cartridge IS-32 in the printer makes it possible to scan and save images such as your favourite photographs and greeting cards. The Color Image Scanner Cartridge IS-32 operates in combination with the special IS Scan Software (i.e., IS Scan scanner driver and IS Scan Plus utility program).

  • Page 37: Before Using The Scanner

    Using the Scanner Before Using the Scanner Check the following items before using the scanner. Color Image Scanner Cartridge IS-32 Optical Components Electrical contacts Install this scanner cartridge to use the printer as a scanner. Important The scanner cartridge is composed of precision components. Do not touch the electrical contacts and optical components, such as lenses, to avoid poor scanning results, poor contact and static electricity.
  • Page 38 The following two pages describe the basic procedures from scanning to printing. Install the IS Scan scanner driver. Installing the IS Scan Software (p.40) Install the Color Image Scanner Cartridge IS-32. Remove the BJ Cartridge installed on the left side of the cartridge holder and then install the Color Image Scanner Cartridge IS-32.
  • Page 39 Using the Scanner Load the image you wish to scan in the auto sheet feeder and start prescanning. When you wish to scan only a portion of the image, use prescanning. You can select a portion of the image for actual scanning. This allows you to shorten the time required for scanning.

  • Page 40: Installing The Is Scan Software

    Installing the IS Scan Software Before using the Color Image Scanner Cartridge IS-32, you must install the IS Scan Software. Note Before installing the IS Scan Software , quit any application programs that are running. • If another IS Scan Software is installed in the system, uninstall the old version of the IS Scan •...
  • Page 41 Installing the IS Scan Software Select the desired item, then click the Next but- ton. - Install TWAIN driver only: Select this item if you are using a TWAIN-compatible application program for processing image data. This installs the IS Scan scanner driver only. - Normal installation: Select this item if you are not using a TWAIN-compatible application program for processing image data.

  • Page 42: Scanning And Saving The Image

    Scanning and Saving the Image This section describes the basic operation procedures from launching the IS Scan software (IS Scan Plus for Windows or IS Scan for Macintosh) to scanning and saving the image. Remove the BJ Cartridge installed on the left side of the cartridge holder and then install the Color Image Scanner Cartridge IS-32.
  • Page 43 Installing the IS Scan Software Perform white level calibration. Note When you use the Color Image Scanner Cartridge IS-32 for the first time, be sure to perform white level calibration. The white level calibration data is stored into memory and used for maintaining the correct colour balance of scanned images.
  • Page 44 Load the image you wish to scan in the auto sheet feeder of the printer. Place the image in the scanning holder. Insert the scanning holder in the auto sheet feeder of the printer. Important To prevent possible damage to the scanning holder, always insert the scanning holder into the auto sheet feeder with its top edge (seamed side) facing down.
  • Page 45 Installing the IS Scan Software Drag the mouse. When you wish to scan only a portion of the entire image, drag the mouse to specify the por- tion. Follow the procedure below. Point to a corner of the rectangle for the area on the image you want to select.
  • Page 46 Save the image. Click the Save button. When the Save As dialog box is displayed, enter the necessary items, such as a file name and file format type, and click the Save button. Exit the IS Scan software. Click the Exit button. (If you wish to print the scanned image, proceed with the printing operation before you exit IS Scan Plus.) Select Exit from the File menu.

  • Page 47: Printing The Image

    Installing the IS Scan Software Printing the Image Before printing the scanned image, replace the Color Image Scanner Cartridge IS-32 with the BJ Cartridge. Replace the Color Image Scanner Cartridge IS- 32 with the BJ Cartridge. Open the front cover of the printer. Remove the scanner cartridge installed on the left side of the cartridge holder.

  • Page 48: Routine Maintenance

    Routine Maintenance This section describes the maintenance procedure for the BJ Cartridge and cleaning method for the printer. When to Replace the BJ Cartridge The ink tanks and print heads of the BJ Cartridge are consumable items. Read the following guide- lines.

  • Page 49: Printing A Nozzle Check Pattern

    Routine Maintenance Printing a Nozzle Check Pattern The nozzle check pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print heads on the two BJ Cartridges are correctly aligned. Print the nozzle check pattern when the printouts are streaked or the colour tones are not correct, or after print head cleaning has been performed.

  • Page 50: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print heads on the two BJ Cartridges are correctly aligned. Print the nozzle check pattern when your printouts are streaked or the colour tones are not correct, or after print head cleaning has been performed.

  • Page 51: Cleaning The Print Heads

    Routine Maintenance Cleaning the Print Heads Cleaning the print heads clears the nozzles. There are two ways to clean the print heads: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning first. If this does not correct the problem then execute deep print head cleaning. Important Cleaning the print heads consumes ink so clean the print heads only when necessary.
  • Page 52 Make sure that the printer is switched on. Select normal print head cleaning in the printer driver. Select Page Setup from the File menu, then click the Utilities button. Select Print head cleaning. Select either or both BJ Cartridges for print head cleaning.
  • Page 53 Routine Maintenance Print a nozzle check pattern to confirm the success of normal print head cleaning. p.49 or p.50) If normal print head cleaning does not correct the problem, perform deep print head cleaning. Open the Printer Properties dialog box, then click the Maintenance tab.
  • Page 54 Click the OK button. The POWER lamp starts flashing and print head clean- ing begins. It takes approximately 1 to 2 minutes until the POWER lamp stops flashing and the deep print head cleaning operation is completed. Note For details on when to cleaning the print heads, refer to the User's Guide Print a nozzle check pattern to confirm the success of deep print head cleaning.

  • Page 55: Aligning The Print Heads

    Routine Maintenance Aligning the Print Heads Two BJ Cartridges are always mounted on this printer. Each time you replace a BJ Cartridge or switch BJ Cartridges for a special print job, you must align the print heads to ensure optimum results in printing.

  • Page 56: Aligning The Print Heads

    Aligning the Print Heads Two BJ Cartridges are always mounted on this printer. Each time you replace a BJ Cartridge or switch BJ Cartridges for a special print job, you must align the print heads to ensure optimum results in printing. Make sure that the printer is switched on and A4- or Letter-size plain paper is loaded in the printer.

  • Page 57: Cleaning The Printer

    Routine Maintenance Cleaning the Printer After long use paper dust and room dust may accumulate around the paper output slot and other parts of the printer. Press the POWER button to switch the printer off. Make sure that the POWER lamp is off, then unplug the power cord from the power outlet.

  • Page 58: Troubleshooting

    Troubleshooting When a problem occurs while you are using the printer, refer to the topics listed below to resolve the problem. This manual describes the symptoms of only the printer problems you are most likely to encounter. If your problem is not described here, refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM.

  • Page 59: Cannot Install The Printer Driver

    Solution: Check that Windows Explorer can successfully read the disk. If the CD-ROM is unreadable, contact a Canon service facility. Check that the CD-ROM icon is displayed on the screen. If the CD-ROM is unreadable, contact a Canon service facility.

  • Page 60: Paper Jams

    Paper jams Solution: Slowly pull the paper out from the paper feed side or the paper output side, whichever is easier. If the paper tears and some of it is left in the printer, switch the printer off, open the front cover and remove the jammed paper fragments.

  • Page 61: An Error Message Appears

    Troubleshooting Cause: Paper wrinkled, curled. Solution: Check that you are using appropriate media. Paper that is folded, curled or crumpled not only feeds incorrectly, but may also cause paper jams. Cause: Auto Feeder is not selected in printer driver. Solution: Open the Printer Properties dialog box and click on the Advanced button in the Main tab.
  • Page 62 Cause: Print spool is not operating correctly. Solution: Open the Printer Properties dialog box directly from the Start menu. Click on the Spool settings button in the Details tab and then select "Print directly to the printer". Cause: Printer port LPT1: fault (when using the parallel interface only). Solution: Check the status of the printer port LPT1.
  • Page 63 Rebuild the document and print it again. If there is no problem with the new document, the original file was probably faulty. If the same problem recurs with the new file, contact a Canon service facility. Cause: Installed printer driver not operating correctly.

  • Page 64: Error Number (*202) Displayed

    Error number (*202) displayed Cause: Sufficient memory not available for the application program. Solution: Refer to the user's manual for your application program and check that the required amount of memory is allocated to the application program. If there is not enough memory installed, install more memory. Refer to the user's manual for your computer for information on installing additional memory.

  • Page 65: Printing Stops In Mid-Job

    Troubleshooting Printing Stops in mid-job Cause: The print job is a finely detailed photograph or illustration. Solution: Check the POWER lamp. If the POWER lamp is slowly flashing green, the printer is operating normally. The printer requires more time to process a finely detailed illustration or photograph. Cause: Printer has been operating for a long time.

  • Page 66: The Power Lamp Flashes In Orange With Beeps

    The POWER lamp flashes in orange with beeps POWER lamp When an error occurs, the POWER lamp blinks with beep sounds for warning. Count the number of beeps and identify the problem as described below. RESUME button Beeps: Cause: Paper out, paper jam, paper feed error. Solution: Set the paper correctly.

  • Page 67: The Power Lamp Flashes Orande And Green Alternately With Beeps

    "Aligning the Print Heads" section in the Reference Guide. The POWER lamp flashes orange and green alternately with beeps Cause: Service error Solution: Contact a Canon service facility. Count the number of flashes and beeps. (You may be asked for this infor- mation.)

  • Page 68: Printout Is Unsatisfactory

    Printout is unsatisfactory Meaningless characters or symbols printed Cause: Previous print job cancelled before it was finished. Solution: Switch off the printer and computer, switch them on again, and print again. Cause: Not using the correct printer driver. Solution: Start the print procedure again and make sure BJC-6100 is displayed in the Name box of the Print dialog box.

  • Page 69: Printout Is Faint Or Colours Are Wrong

    Rebuild the document and print it again. If there is no problem with the new document, the original file was probably faulty. If the same problem recurs with the new file, contact a Canon service facility. Printout is faint or colours are wrong Cause: The print head nozzles in one of the BJ Cartridges are clogged or one of the inks has run out.

  • Page 70: The Last Part Of Print Job Not Printing

    The last part of print job not printing Cause: The paper used for printing differs from the paper size specified in the application program and printer driver. Solution: - Specify the paper size you are using in the printer driver Page Size setting in the Page Layout tab. - If your application program allows you to specify the paper size in the page setup, ensure that the Page Size settings in the software application and the printer driver are the same.

  • Page 71: Print Side Rubbed And Stained

    Troubleshooting Print side rubbed and stained Cause: The Paper Thickness Lever is not positioned correctly. Solution: When you print data that consumes a large quantity of ink, the print side may be rubbing because it has a tendency to curl, depending on the media you are using. If this occurs, set the Paper Thickness Lever to the Down position.

  • Page 72: Printed Pages Curled, Warped Or Wrinkled

    Printed pages curled, warped or wrinkled Cause: You are printing on very thin paper and excess ink is being absorbed by the paper. Solution: Print on special print media made by applying a coating to the print side, such as High Resolution Paper or Glossy Photo Paper.

  • Page 73: Other Problems

    Troubleshooting Other problems Refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM for information on how to deal with the problems listed below. Colour document printed in monochrome Colours not clear Printed text rotated 90 degrees Printing in top left corner Text cut off at bottom right corner, right edge, or bottom edge Text or image reversed (mirrored)

  • Page 74: Specifications

    C (32 F to 95 ° ° ° ° Humidity: 5% to 90% (no condensation) Print speed (printing with Canon standard pattern): Black printing using Black BJ Cartridge BC-30 Power supply: Fast: 9 ppm ± Normal:7.1 ppm Europe AC 230V...
  • Page 75 OS 8.1 or later, which is preinstalled by a comput- Resolution: er manufacturer on purchase. (When using an Canon extended mode: 180, 360, 720, 1440 dpi iMac running under Mac OS 8.1, the system must be upgraded using iMac Firmware 1.0, which can...

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