Fax Memory Full Error Appears; Sent Fax Quality Is Poor - Epson WorkForce Pro EC-4020 User Manual

Fax Memory Full Error Appears

If you see an error message telling you that the product's fax memory is full, try these solutions:
• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you
have already read.
Note: Your product can store up to 100 faxes before its inbox is full.
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the
faxes are saved on the computer, they are deleted from the product's memory.
• If you set the product to save received faxes on a USB device, connect the selected USB device
containing the save fax folder to the product. Once the faxes are saved on the USB device, they are
deleted from the product's memory.
Note: Make sure the USB device has enough available memory and is not write protected.
• If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your
faxes in smaller batches.
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full
error may appear. Clear any product errors, then ask the sender to resend the fax.
Parent topic:
Related references
Fax Sending Options
Related tasks
Viewing a Fax on the LCD Screen (Using the Inbox)
Saving Faxes to an External USB Device
Selecting Received Fax Options Using the Fax Utility - Windows

Sent Fax Quality is Poor

If the sent fax quality is poor, try these solutions:
• Clean the scanner glass.
• Clean the ADF.
• Try changing the resolution or density setting on the control panel.
• Try changing the original type setting on the control panel.
Solving Faxing Problems
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