Sent Fax Is Received In An Incorrect Size; Received Fax Quality Is Poor - Epson WorkForce Pro EC-4020 User Manual

• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
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Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning Your Product

Sent Fax is Received in an Incorrect Size

If your recipient receives a fax in an incorrect size, try these solutions:
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
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Related tasks
Cleaning Your Product
Related topics
Placing Originals on the Product

Received Fax Quality is Poor

If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic:
Solving Faxing Problems
Solving Faxing Problems
Solving Faxing Problems
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