Cannot Receive Faxes With A Telephone Connected To Your Product; Fax Memory Full Error Appears - Epson WF-2960 User Manual

Cannot Receive Faxes with a Telephone Connected to Your Product

If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's EXT port.
• Make sure the Receive Mode is set to Manual.
Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic:
Related tasks
Using the Fax Setup Wizard
Connecting a Telephone or Answering Machine
Receiving Faxes Manually

Fax Memory Full Error Appears

If you see an error message telling you that the product's fax memory is full, try these solutions:
• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you
have already read.
Note: Your product can store up to 100 faxes before its inbox is full.
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the
faxes are saved on the computer, they are deleted from the product's memory.
• If the memory is full, try the following:
• Send a monochrome fax using the direct sending feature
• Send your faxes in smaller batches
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full
error may appear. Clear any product errors, then ask the sender to resend the fax.
Parent topic:
Related references
Fax Sending Options
Related tasks
Setting Up the Fax Utility - Windows
Solving Faxing Problems
Solving Faxing Problems
301