Problems On Paper - Oki ES5432 Advanced Manual

Problems on Paper

If you cannot solve a problem with the following solutions, contact your dealer.
• Paper often jams. Multiple sheets of paper are pulled in at the same time.
Paper is pulled in at an angle.
Cause
The machine is inclined. Place the machine on a flat surface.
The paper is too light or too heavy. The paper is too light or too heavy.
Use the appropriate paper for the
machine.
The paper is damp or has a static Use paper stored under proper
charge. temperature and humidity conditions.
The paper is wrinkled, folded, or Use the appropriate paper for the
curled. machine. Fix the curled paper.
The back side of the paper is printed. The paper that has been printed once
cannot be used in Tray 1 and Tray 2/
3.
Load the paper in the MP tray for
printing.
The edges of the paper are not Fan a stack of the paper well, and
aligned. then align the edges of the paper.
There is only one sheet of paper in Load multiple sheets of paper.
the tray.
You added new paper onto the paper Remove the already loaded paper,
that is already loaded in the tray. stack up it onto the new paper, and
then align the edges of all the paper.
Paper is loaded at an angle. For Tray 1 and Tray 2/3, adjust the
paper guide and paper stopper to the
paper.
For the MP tray, adjust the manual
feeding paper guide to the paper.
Envelopes are loaded in the wrong Load the envelopes correctly.
direction.
Paper, envelopes, or labels whose Load the paper, envelopes, or labels
weight is 221 to 256 g/m 2 (56 to 95 lb) whose weight is 221 to 256 g/m
is loaded in Tray 1 and Tray 2/3. to 95 lb) is in the MP tray.
The rear output tray is not closed Close the rear output tray firmly.
firmly.
Solution Reference
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Loading Paper (User's Manual)
Loading Paper (User's Manual)
Loading Paper (User's Manual)
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Loading Paper (User's Manual)
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Loading Paper (User's Manual)
Loading Paper (User's Manual)
Loading Paper (User's Manual)
Loading Paper (User's Manual)
2 (56
Setting Output Destination
• Paper is not fed.
Cause
The [Paper Feeding Source] setting
on the printer driver is specified
incorrectly.
The manual feeding is specified on
the printer driver.
• Paper is not fed from Tray 2/3 (optional).
Cause
Tray 2/3 is not set with the printer
driver.
• Even after the jammed paper was removed, the machine does not work.
Cause
The machine may not start printing
until the output tray is opened and
closed.
• Paper is curled. Paper is creased.
Cause
The paper is damp or has a static
charge.
The paper is light.
- 105 -
Solution
Check the paper tray, and then select -
the correct tray in [Paper Feeding
Source] on the printer driver.
Load paper in the MP tray, and press
Printing Manually One by One
the (ONLINE) button on the
operator panel.
Alternatively, disable the [Use MP
tray as manual feed] setting on the
printer driver.
Solution
Set Tray 2/3 with the printer driver.
Installing the Additional Tray
Unit (User's Manual)
Setting the Printer Driver (User's
Manual)
Solution
Open and close the output tray.
Names of Components (User's
Manual)
Solution
Use paper stored under proper
Loading Paper (User's Manual)
temperature and humidity conditions.
Press the button on the operator
Loading Paper (User's Manual)
panel, select [Setting] > [Paper
Setup] > [(tray name)] > [Media
Weight], and then specify a lighter
weight.
4. Troubleshooting
Reference
Reference
Reference
Reference