Oki C532dn User Manual
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Oki C532dn User Manual

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C532/ES5432
User's Manual

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  • Page 1 C532/ES5432 User’s Manual...

  • Page 2: Table Of Contents

    Table of contents Basic Operations ..................51 Names of Components ....................... 52 Front View ..............................52 Before starting ....................4 Rear View ..............................53 Cautions Related to Safety ......................5 Inside of the machine ..........................53 General Cautions ...........................6 Basic Operations on the Operator Panel ..................54 About This Manual .........................8 Names and Functions ..........................
  • Page 3 If the Error Code is "390" ..........................101 If the Error Code is "391", "392", "393" .....................103 If the Error Code is "409" ..........................104 Print Problems ...........................108 Unable to Print ............................108 If an Error Message is Displayed on the Operator Panel ............110 Error Message List ...........................

  • Page 4: Before Starting

    Before starting Cautions Related to Safety General Cautions About This Manual Trademarks and Other Information License...

  • Page 5: Cautions Related To Safety

    1. Before starting Cautions Related to Safety Indicates additional information which, if ignored or not followed, may result in personal injury or death. Indicates additional information which, if ignored, may result in personal injury. - 5 -...

  • Page 6: General Cautions

    1. Before starting General Cautions Do not vacuum spilled toner with an electric vacuum cleaner. Vacuuming spilled toner with an electric vacuum cleaner may result in ignition due to sparks from electric contacts or other reasons. If toner spills on the floor or other places, wipe the toner gently with a damp rag or other cloth while using care not to scatter the toner.
  • Page 7 1. Before starting Do not touch a broken liquid crystal display. Injury may result. If you get liquid (liquid crystal) spilled from the liquid crystal display into your eyes or mouth, immediately rinse with a large amount of water. Seek medical advice if necessary.

  • Page 8: About This Manual

    • Copyright of the manual About Marks All rights reserved by Oki Data Corporation. No part of this document may be reproduced in any form or by any means without prior written permission from Oki Data Corporation. This manual uses the following marks.
  • Page 9 1. Before starting Symbol Meaning Indicates a menu name, item name, option, or other items that are displayed on the display screen of the operator panel. Indicates a menu, window, or dialog box name that is displayed on the screen on a computer.

  • Page 10: Trademarks And Other Information

    LENGTH CORE SHIELD (METER) OKI is a registered trademark of Oki Electric Industry Co., Ltd. Power ENERGY STAR is a trademark of the United States Environmental Protection Agency. Microsoft, Windows, Windows Server, Windows Vista and Internet Explorer are registered 10.0 trademarks of Microsoft Corporation.
  • Page 11 1. Before starting • ENVIRONMENTAL INFORMATION - 11 -...

  • Page 12: License

    1. Before starting License Copyright (c) 2009-2012 Eric Haszlakiewicz Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights This product contains software developed by the Heimdal Project.

  • Page 13: Setting Up

    Setting Up Installation Requirements Checking the Accessories Unpacking and Installing the Machine Installing the Optional Equipment Connecting the Power Code Connecting a LAN Cable/USB Cable Loading Paper in the Tray Setting Up This Machine Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted) Installing a Driver and Software to a Computer...

  • Page 14: Installation Requirements

    2. Setting Up Installation Requirements Installation Environment Install the machine in the following environment. Ambient temperature: 10°C to 32°C • Installation Environment Ambient humidity: 20% to 80% RH (relative humidity) • Installation Space Maximum wet bulb temperature: 25°C • Use care to prevent condensation. It may cause a malfunction. •...

  • Page 15: Installation Space

    2. Setting Up Installation Space Install the machine on a flat surface that is wide enough to accommodate the legs of the machine. Do not install this machine directly on a thick rug or carpet. • Do not install this machine in a closed room or other locations with bad circulation and •...
  • Page 16 2. Setting Up • Side view (when the additional tray unit is installed) - 16 -...

  • Page 17: Checking The Accessories

    2. Setting Up Checking the Accessories The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine. Check that you have everything shown below. Refer to "Replacing the Image Drum". •...

  • Page 18: Unpacking And Installing The Machine

    2. Setting Up Unpacking and Installing the Machine Lift the machine, and then place it where it is to be installed. This section describes how to unpack and install the machine. Injury may result. Lift this machine by 2 persons, because it weighs approximately 23 kg. •...
  • Page 19 2. Setting Up Pinch the tip of blue lever of the toner cartridge and turn forward until the tip Hold the fuser unit handle and lift the fuser unit out of the machine. aligns on the lug of the cartridge. Turn the levers of all 4 toner cartridges.
  • Page 20 2. Setting Up Hold the fuser unit handle and aligning the fuser unit to the grooves behind the Close the output tray (a) slowly and push the center of the output tray for toner cartridges, place the fuser unit into the machine. confirmation.

  • Page 21: Installing The Optional Equipment

    2. Setting Up Installing the Optional Equipment Installing the Wireless LAN module This section describes how to install optional equipment. Install the wireless LAN module when you want to use a wireless connection. After installing, be sure to change the wireless LAN setting from [DISABLE] to [ENABLE] on the operator panel.

  • Page 22: Installing The Additional Tray Unit

    2. Setting Up Eject the connector from the cover and connect with the wireless LAN module. Installing the Additional Tray Unit Attach the additional tray unit when increasing the number of sheets or paper to be set is needed. Up to 2 trays can be installed. Set the number of trays on the printer driver after installing them.
  • Page 23 2. Setting Up If you want to install two additional trays, fix them together with the lock pieces. Screw the machine and additional tray unit with the lock pieces. Slowly stack the machine on the additional tray unit aligning their back sides and right sides.

  • Page 24: Setting The Printer Driver

    - When the optional equipment is installed before the printer driver is installed • Setting Additional Tray(s) to the Windows PCL Printer Driver Click [Start], and then select [Devices and Printers]. Right-click [OKI C532], and then select [OKI C532 PCL6] from [Printer properties]. Select the [Device Options] tab.
  • Page 25 2. Setting Up Select [Get installed options automatically] for [Installable Options], and then Select the total number of trays for [Available Tray], and then click [OK]. click [Setup]. When using a USB connection, select the total number of trays for [Available Trays] in [Installable Options]. Click [OK].

  • Page 26: Connecting The Power Code

    2. Setting Up Connecting the Power Code Fire or electric shock may result. The power supply must meet the following conditions. Be sure to turn this machine off before connecting and disconnecting the power cord • AC: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC) and the ground wire.
  • Page 27 2. Setting Up Plug the power cord into the power connector. Plug the power cord into the outlet. - 27 -...

  • Page 28: Connecting A Lan Cable/Usb Cable

    2. Setting Up Connecting a LAN Cable/USB Cable Connecting a LAN Cable When using the machine in a wired network connection or connecting to a computer via a USB cable, connect the cable in the following steps. A LAN cable (category 5e or higher, twist pair, straight) is not supplied. Prepare a LAN cable (category 5e or higher, twist pair, straight) and hub.

  • Page 29: Connecting A Usb Cable

    2. Setting Up Insert one end of the LAN cable into the network interface connector. Connecting a USB Cable A USB cable (Hi-Speed USB 2.0) is not supplied. Prepare a USB cable. If you want to connect in USB 2.0 Hi-Speed mode, use a Hi-Speed USB 2.0 USB cable. Pass the LAN cable under the tab, and then close the interface cover.
  • Page 30 2. Setting Up Do not insert the USB cable into the network interface connector. It may cause a malfunction. For Windows, do not insert the other end of the USB cable into the computer until the instruction is displayed on the screen when the driver installation is in progress.

  • Page 31: Loading Paper In The Tray

    2. Setting Up Loading Paper in the Tray Fan a stack of paper well, and then align the edges of the paper. The procedure when loading paper in Tray 1 is used as an example. The same procedure applies to Tray 2/3 (optional). For details on available paper, see "About Paper Types That Can be Loaded".
  • Page 32 2. Setting Up Replace the paper cassette into the machine. Push the paper cassette until it stops. - 32 -...

  • Page 33: Setting Up This Machine

    2. Setting Up Setting Up This Machine Language Setup The first time the machine is turned on or when the settings are initialized, set up the The factory default display language is English. To change the display language to a language other than English, follow the steps below.

  • Page 34: Setting Date And Time

    2. Setting Up Setting Date and Time Setting the Administrator Password The factory default administrator password is "999999". Press the button to select [Setting], and then press the (Enter) button. It is recommended to change the administrator password to enhance security. Set the Press the button to select [Admin Setup] and press the (Enter) button.

  • Page 35: Network Settings

    2. Setting Up For the [Manual] setting, press the (Back) button to go back to the [Network Setting] Network Settings screen, and then enter the values one by one. Since the network settings are required when using the machine, you are supposed to make Press the (Back) button to go back to the [Ready To Print] screen.

  • Page 36: Test Print

    2. Setting Up Test Print When the settings are complete, print a test page to check the settings. Press the button to select [Setting], and then press the (Enter) button. Press the button to select [Reports], and then press the (Enter) button.

  • Page 37: Connecting To A Wireless Lan (Only When The Wireless Lan Module Is Mounted)

    2. Setting Up Connecting to a Wireless LAN (Only When the Wireless Before Connecting to a Wireless LAN LAN Module is Mounted) • Wireless(Infrastructure) and Wireless(AP Mode) cannot be enabled at the same time. • If the machine is used in a wireless network environment, the machine does not enter Deep Sleep mode but enters •...

  • Page 38: Enabling Wireless Lan Connection

    2. Setting Up Check if the wireless LAN access point supports WPS. Enabling Wireless LAN Connection If it does not support WPS, check the SSID and encryption key by referring to the instruction manual that is included in the wireless LAN access point or other Wireless LAN connection is disabled by default.

  • Page 39: Connecting To An Access Point (Infrastructure)

    2. Setting Up Press the button repeatedly to select [Wireless(Infrastructure) Setting] and Connecting to an Access Point (Infrastructure) press the (Enter) button. Enter the administrator password, and then press the (Enter) button. • Install this machine in a place with a good view and near a wireless access point. (We suggest that the distance The factory default administrator password is "999999".
  • Page 40 2. Setting Up When [WPS connection successful.] is displayed, select [Close] and press the Press the button repeatedly to select [Setting] and press the (Enter) (Enter) button. button. Press the button repeatedly to select [Wireless(Infrastructure) Setting] and press the (Enter) button. •...
  • Page 41 2. Setting Up Setting from the Operator Panel Manually to Connect If only [Manual Setup] is displayed, or the SSID of the wireless LAN access point you want to use is not included Set the wireless LAN access point information (the SSID, encryption method and encryption in the list, set by following the procedure in "Setting from the Operator Panel Manually to Connect".
  • Page 42 2. Setting Up If your environment requires to set IP address, etc. manually, press the If you selected [WEP], enter the WEP Key, and press [Next]. button to select [Network Setting], and then press the (Enter) button. If you If the displayed value is the same as the value that you checked in step 1, do not need to set manually, go to step 12.

  • Page 43: Connecting To The Machine Directly

    2. Setting Up Press the button to select [Network Menu] and press the (Enter) button. Connecting to the Machine Directly Press the button to select [Network Setup] and press the (Enter) button. Wireless LAN (AP mode) directly connects wireless devices (computers, tablets, smartphones, etc.) to the machine without using a wireless LAN access point.
  • Page 44 2. Setting Up Press the button to select [Wireless(AP Mode) Setting] and press the (Enter) button. The "It is not possible to use the Wireless(AP Mode) at the same time." message is displayed for approximately five seconds. Select [Enable] and then press the (Enter) button.

  • Page 45: Installing A Driver And Software To A Computer

    2. Setting Up Installing a Driver and Software to a Computer For Windows Install the printer driver from the "Software DVD-ROM" to the computer. Connect the machine and computer via a network or USB cable and start installing. Other utility software can be installed at the same time. Check the status of this machine before installing.
  • Page 46 2. Setting Up Select [Network] or [USB connection] in accordance to the connection method Click [Install Optional Software]. of the machine and computer, and then click [Next]. If the [Windows Security Alert] dialog box is displayed, click [Allow access]. Select the model name of the machine, and then click [Next]. Installation starts.
  • Page 47 2. Setting Up Click [Complete]. Click [Next]. If the following dialog box is displayed, click [Yes]. - 47 -...

  • Page 48: For Mac Os X

    Make sure that the machine and a computer are connected and the machine is turned on. Insert the "Software DVD-ROM" into a computer. Double-click the [OKI] icon on the desktop. [Drivers] > [PS] > Double-click [Installer for OSX]. Enter the administrator password, and then click [OK].
  • Page 49 Select [Add Printer or Scanner...] when the menu is displayed. To change the name, enter a new name into [Name:]. Click [Default]. Select the machine, and then select [OKI C532 PS] in [Use]. Types of Names Displayed in the Connection Methods List Click [Add].
  • Page 50 Make sure that the machine is added to [Printers] and [OKI C532 PS] is displayed for [Kind]. If [OKI C532 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12.

  • Page 51: Table Of Contents Basic Operations

    Basic Operations Names of Components Basic Operations on the Operator Panel Turning the Machine On or Off Loading Paper This section describes basic operations of this machine.

  • Page 52: Names Of Components

    3. Basic Operations Names of Components Front View The chapter describes the name of each component. • Front View • Rear View • Inside of the machine Symbol Name Operator panel Basic Operations on the Operator Panel USB port MP tray (Multipurpose tray) Open button Output tray (top cover) Wireless LAN module cover...

  • Page 53: Rear View

    3. Basic Operations Rear View Inside of the machine Symbol Name Rear output tray Power connector Symbol Name Interface connector cover LED head Network interface connector Fuser unit USB interface connector Toner cartridge / Image drum (Y: yellow) Toner cartridge / Image drum (M: magenta) Toner cartridge / Image drum (C: cyan) Toner cartridge / Image drum (K: black) Tray 1...

  • Page 54: Basic Operations On The Operator Panel

    3. Basic Operations Basic Operations on the Operator Panel Names and Functions This section describes the operator panel of the machine. This section describes the names and functions of components on the operator panel. • Names and Functions • Entering with the Numeric Keypad Name Function Display screen...

  • Page 55: Entering With The Numeric Keypad

    3. Basic Operations Entering with the Numeric Keypad Use to enter numbers or alphabet characters. Available characters and how to switch types of characters are shown below. Number <1> <2> <3> <4> <5> <6> <7> <8> <9> <0> Press the (CLEAR) button to delete a character when entering a password.

  • Page 56: Turning The Machine On Or Off

    3. Basic Operations Turning the Machine On or Off Turning the Machine On This section describes how to turn on and off the machine. Press the power switch for approximately a second. • Turning the Machine On • Turning the Machine Off When the machine is turned on, the power switch LED lamp is lit.

  • Page 57: Turning The Machine Off

    3. Basic Operations Turning the Machine Off • Check that the machine is not receiving data before shutting down. • Press and hold the power switch for 5 seconds or more to force shut down the machine. Use this method only if a problem occurs.

  • Page 58: Loading Paper

    Use digital photo print [Media Weight]. paper. If you print on paper that is not recommended by Oki Data, check the print quality and the movement of the paper thoroughly in advance to ensure that there are no problems. •...
  • Page 59 3. Basic Operations • Envelope • Tray 1 Paper type Paper size (mm) (Values in Paper weight Available paper size Tray capacity Paper weight brackets are inch sizes.) 250 sheets Light Com-9 Envelope 98.4 x 190.5 (3.875 x 7.5) Envelopes must be made of paper of (if paper weight is 80 g/m (64 to 74 g/m 85 g/m...
  • Page 60 3. Basic Operations • MP Tray • Labels Labels must be of the type recommended for use in copiers and laser printers, in which the Available paper size Tray capacity Paper weight base carrier page is entirely covered by labels. Other types of label stocks may damage the 100 sheets Light machine due to the labels peeling off during the printing process.

  • Page 61: Loading Paper In Tray 1/2/3

    3. Basic Operations Fan a stack of paper well, and then align the edges of the paper. Loading Paper in Tray 1/2/3 The procedure when loading paper in Tray 1 is used as an example, and the same procedure applies to Tray 2/3 (optional). Pull the paper cassette out.
  • Page 62 3. Basic Operations Push the paper cassette until it stops. Set [Paper Size]. Set [Media Type]. Press the button on the operator panel to select [Setting] and press Set [Media Weight]. (ENTER) button. Press the (ONLINE) button to return to the standby screen. Select [Paper Setup], and then press the (ENTER) button.

  • Page 63: Loading Paper In The Mp Tray

    3. Basic Operations Open the sub support. Loading Paper in the MP Tray • Do not press down the paper or hold the paper to pull while printing on the paper fed from the MP tray. To stop printing, open the output tray. For instructions on how to remove paper, see "If Paper Jams Occur".

  • Page 64: Paper Storage

    3. Basic Operations Insert the paper with the print side up until its edge touches the paper feed Paper storage entrance. Store paper under the following conditions to maintain quality. • Inside a cabinet or other dry and dark place Do not load paper above the "...

  • Page 65: Print

    Print Printing from a Computer (Windows) Printing from a Computer (Mac OS X) Cancelling a Print Job About Screens and Functions of Each Printer Driver ”WordPad" for Windows and "TextEdit" for Mac OS X are used as examples. The screens and steps may vary depending on the application.

  • Page 66: Printing From A Computer (Windows)

    4. Print Printing from a Computer (Windows) For Windows PCL Printer Driver Open the file to print. • For Windows PCL Printer Driver Select [Print] from the [File] menu. • For Windows PS Printer Driver Select the printer driver. Click [Preferences]. - 66 -...

  • Page 67: For Windows Ps Printer Driver

    4. Print Change the settings in each tab to suit your needs. For Windows PS Printer Driver Open the file to print. Select [Print] from the [File] menu. Select the PS printer driver. Click [Preferences]. Click [OK]. Click [Print] on the [Print] Screen. - 67 -...
  • Page 68 4. Print Change the settings in each tab to suit your needs. Click [OK]. Click [Print] on the [Print] screen. - 68 -...

  • Page 69: Printing From A Computer (Mac Os X)

    4. Print Printing from a Computer (Mac OS X) If setting details are not displayed in the print dialog box for Mac OS X10.8.5 to 10.11, click [Show Details] at the bottom of the dialog box. You can set a paper size, paper tray, and paper weight, and paper type with the printer driver. Open the file to print.

  • Page 70: Cancelling A Print Job

    4. Print Cancelling a Print Job To cancel data currently being printed or ready to print, press the (CANCEL) button on the operator panel. Press the (CANCEL) button to display the following screen. To cancel printing, select "Yes", then press the (ENTER) button.

  • Page 71: About Screens And Functions Of Each Printer Driver

    4. Print About Screens and Functions of Each Printer Driver Windows PCL Printer Driver • [Setup] Tab This section describes screens and functions of the printer drivers. • Windows PCL Printer Driver • Windows PS Printer Driver • Mac OS X PS Printer Driver Item Description Driver Setting...
  • Page 72 4. Print • [Job Options] Tab • [Extend] Tab Item Description Item Description Quality Specifies the resolution for printing. Watermarks Specifies when you want to use stamp print. Scale Specifies the enlargement/reduction rate for printing. Overlays Sets when printing print formats which are registered to the printer beforehand as overlays.

  • Page 73: Windows Ps Printer Driver

    4. Print • [Paper/Quality] Tab Windows PS Printer Driver • [Layout] Tab Item Description Tray Selection Changes the paper feed tray. Color Selects Color or Black & White. Item Description Advanced Allows you to set detailed settings for print quality and a paper size. Orientation Specifies the printing direction.
  • Page 74 4. Print • [Job Options] Tab Item Description Default Resets the settings on the tab to their default settings. • [Color] Tab Item Description Quality Specifies the resolution for printing. If you set [Toner Saving], the print density decreases to save toner. Job Type Specifies the job type and the number of copies to print.

  • Page 75: Mac Os X Ps Printer Driver

    4. Print • [Color Matching] Panel Mac OS X PS Printer Driver • [Layout] Panel Item Description ColorSync Specifies the ColorSync function. In printer Performs color matching with this machine. Profile Specifies a profile. Item Description • [Paper Handling] Panel Pages per Sheet Selects the number of pages that is printed on a sheet of paper.
  • Page 76 4. Print • [Cover Page] Panel Item Description Pages to Print Specifies pages to print. Page Order Specifies a page order to print. Scale to fit paper size Prints to fit a paper size. Enlarges or reduces to fit the output paper size. Enlarges or reduces a document to fit the output paper size by selecting this check box.
  • Page 77 4. Print • [Color] Panel • [Print Options] Panel Item Description Item Description Grayscale Specifies to use monochrome printing. Quality1, Quality2, Feed, Paper Specifies the print quality, toner saving, paper type, etc. Color Specifies alignment to color mode when printing in color. - 77 -...
  • Page 78 4. Print • [User Authentication] Panel • [Secure Print] Panel Item Description Item Description Job Type Specifies the job type. [Job Type Option] can be used if [Shared Use User Authentication Select this check box if you set user authentication when printing. Print] or [Private Print] is selected.
  • Page 79 4. Print • [Supply Levels] Panel Item Description Consumables Displays the remaining amount of consumables. The [Supply Levels] panel may not appear depending on the environment such as how to connect to the device. - 79 -...

  • Page 80: Maintenance

    Maintenance Replacing Consumables Cleaning Each Part of the Machine This category describes consumable replacements and cleaning to ensure a comfortable use of the machine for a longer life.

  • Page 81: Replacing Consumables

    5. Maintenance Replacing Consumables Cautions When Replacing Consumables This section describes how to replace consumables. Observe the following cautions when replacing. • Cautions When Replacing Consumables • Replacing the Toner Cartridges Do not throw the toner or toner cartridge into a fire. The toner will scatter, •...

  • Page 82: Replacing The Toner Cartridges

    • Toner powder may spill if you remove a toner cartridge before the toner runs out. • Charges for services for problems caused by the use of consumables other than Oki Data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although the use of non-genuine consumables does not always result in problems, use extra care when using them.)
  • Page 83 5. Maintenance Identify an empty toner cartridge by its label color. Unpack a new toner cartridge. Pinch the tip of blue lever (b) of the toner cartridge and turn it toward you until the tip aligns on the lug of the cartridge. Shake the cartridge several times vertically and horizontally.
  • Page 84 5. Maintenance Hold the cartridge, pinch the tip of blue lever (b) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. Do not insert a toner cartridge without removing the tape. • If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction.

  • Page 85: Replacing The Image Drum

    • Use Oki Data genuine consumables to ensure optimum performance of the products. • Charges for services for problems caused by the use of consumables other than Oki Data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although use of non-genuine consumables does not always result in problems, use extra care when using them.)
  • Page 86 5. Maintenance Hold the cartridge, pinch the tip of blue lever (c) of the toner cartridge, and turn it toward you until the tip aligns on the lug of the cartridge. You can set when to display the "[COLOR] Image Drum Near Life" message. Press the button on the operator panel to select [Setting] >...
  • Page 87 5. Maintenance Remove the desiccant pack. Hold the cartridge, pinch the tip of blue lever (g) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. Remove the toner cover. If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause a malfunction.

  • Page 88: Replacing The Image Drum And Toner Cartridge At The Same Time

    5. Maintenance Close the output tray (a) slowly and push the center of the output tray for Replacing the Image Drum and Toner Cartridge at the Same confirmation. Time This section describes how to replace the image drum and toner cartridge with new ones at the same time.
  • Page 89 5. Maintenance Remove the toner cover. While removing consumables, be careful not to hit them to the LED head. Unpack a new toner cartridge. Burns may result. Never throw a used image drum or toner cartridge into a fire. They may explode, and the toner inside may fly off and cause burns.
  • Page 90 5. Maintenance Insert a new toner cartridge (d) by aligning its left side indentation (e) with the protrusion (f) on the image drum so that the toner cartridge and image drum If you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, color label align.

  • Page 91: Cleaning Each Part Of The Machine

    5. Maintenance Cleaning Each Part of the Machine Cleaning the LED Head This section describes how to clean the machine and parts. Clean the LED head if vertical white lines appear, images are faded, or the periphery of letters are smudged in the printouts. •...
  • Page 92 5. Maintenance Wipe the four lenses of the LED heads with a soft tissue paper lightly. Close the output tray (a) slowly and push the center of the output tray for confirmation. - 92 -...

  • Page 93: Troubleshooting

    Troubleshooting If Paper Jams Occur Print Problems If an Error Message is Displayed on the Operator Panel...

  • Page 94: If Paper Jams Occur

    6. Troubleshooting If Paper Jams Occur If the Error Code is "370", "371", "372" This section describes how to handle when a paper jam occurs. Check the error code on the Press the button (A) and open the output tray (a) completely. operator panel and see the corresponding page.
  • Page 95 6. Troubleshooting Cover the removed image drums with paper so that the image drums are not Tilt back the lock levers on the both sides of the fuser unit toward you. exposed to light. Pull out the jammed paper gently to the rear of the machine (the direction of the arrow) if an edge of jammed paper can be seen.
  • Page 96 6. Troubleshooting Turn the lock levers on the both sides of the belt unit toward you and remove Hold the lock levers of belt unit and place the belt unit into the machine. the belt unit by holding the lock levers. Remove the jammed paper slowly by pulling the edge of paper.
  • Page 97 6. Troubleshooting Hold the fuser unit handle and place the fuser unit into the machine. Replace the four image drums into the machine Close the output tray (a) slowly and push the center of the output tray for confirmation. Tilt the lock levers on the both sides of the fuser unit. Task is complete.

  • Page 98: If The Error Code Is "380", "381", "382", "385", "389

    6. Troubleshooting Cover the removed image drums with paper so that the image drums are not If the Error Code is "380", "381", "382", "385", "389" exposed to light. Press the button (A) and open the output tray (a) completely. Burns may result.
  • Page 99 6. Troubleshooting Tilt back the lock levers (c) on the both sides of the fuser unit toward you. If jammed paper remains in the machine, hold the both sides of the paper to remove it gently. Hold the fuser unit handle and lift the fuser unit out of the machine. Hold the fuser unit handle and place the fuser unit into the machine.
  • Page 100 6. Troubleshooting Tilt the lock levers (c) on the both sides of the fuser unit. Close the output tray (a) slowly and push the center of the output tray for confirmation. Put all four image drums back into the machine. Task is complete.

  • Page 101: If The Error Code Is "390

    6. Troubleshooting If the Error Code is "390" While removing consumables, be careful not to hit them to the LED head. If paper is loaded on the MP tray, remove the paper. Press the button (A) and open the output tray (a) completely. Cover the removed image drums with paper so that the image drums are not exposed to light.
  • Page 102 6. Troubleshooting Open the transparent cover inside the machine, remove the jammed paper Close the output tray (a) slowly and push the center of the output tray for slowly by pulling the edge of paper. confirmation. When loading paper on the MP tray, load the paper with the print side face up. Put all four image drums back into the machine.

  • Page 103: If The Error Code Is "391", "392", "393

    6. Troubleshooting Replace the paper cassette into the machine. If the Error Code is "391", "392", "393" A paper jam has occurred while feeding paper from a paper tray. If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3) (Advanced Manual)".

  • Page 104: If The Error Code Is "409

    6. Troubleshooting Close the output tray (a) slowly and push the center of the output tray for If the Error Code is "409" confirmation. Close the rear output tray. Press the button (A) and open the output tray (a) completely. Task is complete.
  • Page 105 6. Troubleshooting If paper jams in the fuser unit, press the jam release lever on the fuser unit and slowly pull the jammed paper toward you. While removing consumables, be careful not to hit them to the LED head. Tilt back the lock levers on the both sides of the fuser unit toward you. Cover the removed image drums with paper so that the image drums are not exposed to light.
  • Page 106 6. Troubleshooting Hold the fuser unit handle and lift the fuser unit out of the machine. Remove the jammed paper slowly by pulling the edge of paper. Tilt the lock levers on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers.
  • Page 107 6. Troubleshooting Turn the lock levers on the both sides of the belt unit forward. Put all four image drums back into the machine. Hold the fuser unit handle and place the fuser unit into the machine. Close the output tray (a) slowly and push the center of the output tray for confirmation.

  • Page 108: Print Problems

    The machine is not set as the default Set the machine as the default printer. printer. Right-click the [OKI C532 *] icon on the [Devices and Printers] folder, and then select [Set as Default Printer]. * Indicates the driver type. (ex. PCL6/...
  • Page 109 6. Troubleshooting Cause Solution Reference The output port of the printer driver is Select the output port for connecting incorrect. the LAN cable or USB cable. The machine is processing data from Wait until printing is complete. another interface. [Receiving data timeout] or [Invalid Press the button on the Data] is displayed on the operator...

  • Page 110: If An Error Message Is Displayed On The Operator Panel

    6. Troubleshooting If an Error Message is Displayed on the Operator Panel Error Message List If an error occurs in this machine, an error message and/or an error code (a 3-digit number) Wait a Moment. Network Initializing. is displayed on the display screen and the (ATTENTION) indicator on the operator panel blinks or lights up.
  • Page 111 6. Troubleshooting Please wait Executing Maintenance Belt Unit Near Life The programs on the machine are being updated. The belt unit is near life. Have a new belt unit ready. Do not turn the machine off until the update completes. The machine automatically restarts after the update completes.
  • Page 112 6. Troubleshooting File System is Write Protected Invalid Data The file you are trying to write is write-protected. Invalid data received. Press the (ONLINE) button to remove this message. If you performed private printing, the Contact the device administrator. data was deleted because it was incomplete. Print again. Collate Fail: Too Many Pages Received data has been discarded because Job Type is restricted.
  • Page 113 6. Troubleshooting Press ONLINE Button for Restoration. Memory Overflow. Error: 420 Image Drum Sensor Error [COLOR] Error: 540, 541, 542, 543 Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data. The image drum sensor error has occurred in the image drum indicated on the screen. Uninstall the image drum, and then install it again.
  • Page 114 6. Troubleshooting Install New Image Drum. Image Drum Life. [COLOR]. Error: 350, 351, 352, 353 Install New Belt Unit. Belt Unit Life. Error: 356 The image drum indicated on the screen reaches its lifetime. Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the output tray can Replace the image drum with a new one.
  • Page 115 6. Troubleshooting Please check SMTP settings. Color Restricted. Mono Printed. Cannot connect to the SMTP server. Check the network settings. A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.
  • Page 116 6. Troubleshooting Process has been canceled as there is no space on the device. Please free up enough Can not read the file memory space by reducing usage and try again. The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.
  • Page 117 6. Troubleshooting Wireless setting are incomplete [COLOR] Image Drum Life. [PAGES] Pages Left. Wrong values are set or items remain unset in the wireless LAN settings. Check the wireless settings. The image drum indicated on the screen reaches its lifetime. Replace the image drum with a new one.

  • Page 118: Operating Management/ Specifications

    Operating Management/ Specifications Changing the Administrator Password Saving Power Consumption with the Power Save Function Specifications This section describes how to manage the machine and its specifications.

  • Page 119: Changing The Administrator Password

    7. Operating Management/ Specifications Changing the Administrator Password It is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. Press the button to select [Setting] and press the (ENTER) button.

  • Page 120: Saving Power Consumption With The Power Save Function

    7. Operating Management/ Specifications Saving Power Consumption with the Power Save Setting the Length of Idle Time Before Entering Power Save Function Mode The machine has three Power Save modes: Power Save, Sleep, and Deep Sleep. Press the button to select [Setting] and press the (ENTER) button.

  • Page 121: Setting The Length Of Idle Time Before Entering Sleep Mode

    7. Operating Management/ Specifications Setting the Length of Idle Time Before Entering Sleep Mode Restrictions in Power Saving Function The machine does not enter Sleep mode in the following case. Press the button to select [Setting] and press the (ENTER) button. •...

  • Page 122: Automatically Turning The Machine Off (Auto Power Off)

    7. Operating Management/ Specifications The elapse time in Deep Sleep mode is not included in the intervals of the e-mail alert Automatically Turning the Machine Off (Auto Power Off) notification time and the intervals of the NTP server update time. The machine equipped with the Auto Power Off function which automatically turns the power In a network environment where a large number of packets are sent, the machine off if the machine is left unoperated for a certain period of time.

  • Page 123: Setting The Length Of Idle Time Before Auto Power Off Works

    7. Operating Management/ Specifications Press the button to select value you want to set and press the Setting the Length of Idle Time Before Auto Power Off Works (ENTER) button. Press the button to select [Setting] and press the (ENTER) button. Make sure that [*] is displayed on the left of the set time.

  • Page 124: Specifications

    7. Operating Management/ Specifications Specifications General Specifications This section describes the specifications of the machine. SFP Model Model Number C532/ES5432 N36301A/N36301B • General Specifications Item C532/ES5432 • Printing Specifications ARM Processor (667MHz) Memory DDR3 32bit 1GB • Network Specifications 3 GB •...

  • Page 125: Printing Specifications

    7. Operating Management/ Specifications Item C532/ES5432 Printing Specifications Paper loading capacity • Tray 1 250 sheets (less than 80 g/m ), total thickness 25 mm or lower. Item C532/ES5432 • MP tray 100 sheets (less than 80 g/m ) and total thickness 10 mm or lower, Printing method Dry electrophotographic recording method with LED (Light-emitting 10 envelopes (85 g/m...

  • Page 126: Network Specifications

    7. Operating Management/ Specifications Network Specifications Wireless LAN Specifications (Option) Item C532/ES5432 Item C532/ES5432 Interface Ethernet 10BASE-T/100BASE-TX/1000BASE-T, IEEE802.11 a/b/g/n Wireless Wireless LAN standard IEEE802.11a/b/g/n conformity (2.4 GHz / 5 GHz) Security Disable, WEP, WPA-PSK, WPA2-PSK, WPA-EAP, WPA2-EAP Protocol TCP/IPv4, TCP/IPv6, NetBIOS over TCP, LPR, Port9100, IPP, FTP, HTTP, TELNET, SMTP, POP3, SNMPv1/v3, DHCP, DHCPv6, DNS, DDNS, UPnP, Regulatory wireless LAN statements WINS, Bonjour, SNTP, LLTD, Web Services Discovery (WSD), SSL/TLS,...
  • Page 127 7. Operating Management/ Specifications cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. Le présent appareil est conforme aux la partie 15 des règles de la FCC et CNR d'Ubdustrie Canada applicables aux appareils radio exempts de licence.

  • Page 128: Contact Us

    Suomi www.oki.com/fi Colombia www.oki.com/la/ Nederland www.oki.com/nl Other countries www.oki.com/printing/ België/Belgique www.oki.com/be Österreich www.oki.com/at Schweiz/Suisse/Svizzera www.oki.com/ch Polska www.oki.com/pl Česká www.oki.com/cz Slovenská www.oki.com/sk Magyarország www.oki.com/hu Россия www.oki.com/ru Україна www.oki.com/ua Türkiye'ye www.oki.com/tr Serbia www.oki.com/rs Croatia www.oki.com/hr Greece www.oki.com/gr Romania www.oki.com/ro OKI Europe www.oki.com/eu...
  • Page 129 46472702EE Rev4...

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