Google Cloud Print Problems - Oki ES5432 Advanced Manual

Google Cloud Print Problems

• The machine cannot be registered in Google Cloud Print.
Point to check
Is the machine connected to a Register again from the beginning.
network?
• Unable to print.
Point to check
Is the machine registered in Google Register the machine in Google
Cloud Print correctly? Cloud Print correctly.
Is there any error in the connection Open the Web page of this machine,
status of the machine? and check the connection by
following the procedure below.
Log in as the administrator and select
[View Info] > [Network] > [Google
Cloud Print], and then check [XMPP
Status] and [HTTP Status]. If
[Error(error code)] is displayed, refer
to "Error code is displayed" in this
topic.
Do you use a corporate internal Check that the XMPP(5222) port is
network? opened.
For detail on the network, contact
your network administrator.
• Even after the machine was deleted from Google Cloud Print, the registration
information remains on the management screen.
Point to check
Did you delete the registration Delete the machine on the
information with the machine management screen of Google Cloud
connected to a network? Print.
• Even after the machine was deleted from Google Cloud Print, the registration
information remains in the machine.
Point to check
Did you delete the machine on the Delete the registration information
management screen of Google Cloud from the operator panel of the
Print? machine.
Solution Reference
Setting Google Cloud Print
Solution Reference
Checking Google Cloud Print
Registrations
Setting Google Cloud Print
Web Page of This Machine
-
Solution Reference
Checking That Deletion is
Complete
Solution Reference
Checking That Deletion is
Complete
• An error code is displayed on the panel
If an error occurs, the error code (8-digit alphanumeric value) is displayed on the
display screen of the machine. Check the first three characters, or last two digits
of the error code, and then follow the procedure of the error code list.
• Error code list
An "x" in the error code list means any alphanumeric characters.
Error code
00000000
10axxx13
10bxxx13
10cxxx13
10axxx16
10bxxx16
10cxxx16
103xxx83
10bxxx83
103xxx86
10bxxx86
xxxxxx11
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Solution Reference
The machine is operating normally. -
A connection error with the HTTP
About Importing the CA
server (server authentication error).
Licenses of the Proxy Server
Access the Web page (http://(IP
address of this machine) of the
machine, and then check the
imported CA license. Alternatively,
update the firmware.
A connection error with the proxy
About Importing the CA
server (server authentication error).
Licenses of the Proxy Server
Access the Web page (http://(IP
address of this machine) of the
machine, and then check the
imported CA license. Alternatively,
update the firmware.
A connection error with the XMPP
About Importing the CA
server (server authentication error).
Licenses of the Proxy Server
Access the Web page (http://(IP
address of this machine) of the
machine, and then check the
imported CA license. Alternatively,
update the firmware.
A connection error with the proxy
About Importing the CA
server (server authentication error).
Licenses of the Proxy Server
Access the Web page (http://(IP
address of this machine) of the
machine, and then check the
imported CA license. Alternatively,
update the firmware.
An error with the DNS server has
Checking Google Cloud Print
occurred.
Registrations
Check the DNS server setting of the
machine.
4. Troubleshooting