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Fault
High spin speed not
reached.
The spin programme does
not start.
Noise
Fault
Rushing, hissing noise.
Loud noises during the spin
cycle.
Persistent, quiet whirring fan
noise.
Banging noises, rattling in
the drain pump.
Slurping, rhythmical suction
noise.
Cause
Unbalance load detection
system is using a reduced
spin speed to eliminate an
unbalance.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
Cause
Water is flushed under pres-
sure into the detergent
drawer.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
Active oxygen treatment is
active.
Foreign bodies have got into
the drain pump.
The drain pump is active, the
detergent solution is
pumped out.
www.devicemanuals.eu
Troubleshooting en
troubleshooting
Redistribute the laundry in the
▶
drum.
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Start the Spin programme.
▶
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
Redistribute the laundry in the
▶
drum.
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Start the Spin programme.
▶
troubleshooting
Not a fault – normal operating
▶
noise.
Aligning the appliance
▶
Secure the appliance feet. Aligning
▶
the appliance
Removing the transit bolts
▶
Not a fault – normal operating
▶
noise.
→ "Cleaning the drain pump",
▶
Page 55
Not a fault – normal operating
▶
noise.
65
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