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Washing machine WM16XGH1GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
www.devicemanuals.eu/ Table of contents Safety .......... 4 Sorting laundry ....... 38 General information...... 4 Degrees of soiling ...... 38 Intended use........ 4 Care symbols on the care labels ... 38 Restriction on user group.... 5 Detergents and care products.. 38 Safe installation ........ 5 Detergent recommendation ... 39 Safe use ........... 7 Detergent dosage ...... 39 Safe cleaning and maintenance.. 9...
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www.devicemanuals.eu/ Customer Service...... 66 Connecting the appliance to the energy manager ...... 47 Product number (E-Nr.) and pro- duction number (FD) ...... 66 Activating Wi-Fi on the appliance... 48 AQUA-STOP guarantee .... 66 Deactivating Wi-Fi on the appli- ance.......... 48 Consumption values..... 68 Software update ...... 48 Resetting the appliance network Technical specifications....
www.devicemanuals.eu/ en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
www.devicemanuals.eu/ Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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www.devicemanuals.eu/ en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
www.devicemanuals.eu/ Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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www.devicemanuals.eu/ en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
www.devicemanuals.eu/ Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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www.devicemanuals.eu/ en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
www.devicemanuals.eu/ Preventing material damage en ¡ Modified or damaged water hoses Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to avoid ma- Only use the water hoses sup- terial damage and damage to the ap- ▶...
www.devicemanuals.eu/ en Installation and connection Save energy and conserve re- Wash the laundry without prewash. Washing with prewash increases sources the programme duration and in- If you follow these instructions, your creases energy and water con- appliance will use less electricity and sumption.
www.devicemanuals.eu/ Installation and connection en ATTENTION! Objects remaining in Remove these objects, along with ▶ the drum that are not designed for all supplied accessories, from the operation with the appliance may drum before starting the appliance. cause material damage and dam- Open the door and remove the ac- age to the appliance.
www.devicemanuals.eu/ en Installation and connection Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
www.devicemanuals.eu/ Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
www.devicemanuals.eu/ en Installation and connection Remove the transport struts. Connecting the appliance Connect your appliance to the power supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely.
www.devicemanuals.eu/ Installation and connection en Check the mains plug is inserted Water outlet connection types properly. This information is intended to help you to connect this appliance to the Aligning the appliance water outlet. Note: Please read the safety informa- In order to reduce noise and vibra- tion → Page 4 to ensure that you use tion and to prevent the appliance the appliance safely.
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www.devicemanuals.eu/ en Installation and connection In doing so, hold the foot tight and do not adjust its height.
www.devicemanuals.eu/ Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
www.devicemanuals.eu/ en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 42 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
www.devicemanuals.eu/ Familiarising yourself with your appliance en Display The display shows the current settings, options or relevant information. Example: Display Display Designation Description 0:40 h Programme duration/ Expected programme duration or programme time re- programme time re- maining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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www.devicemanuals.eu/ en Familiarising yourself with your appliance Display Designation Description Save a programme → Page 41. Saving the programme Set other programmes → Page 40. Other programmes Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted.
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www.devicemanuals.eu/ Familiarising yourself with your appliance en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ ¡ : High water consumption Remote start Remote start is activated. → "Buttons", Page 33 Wi-Fi ¡ Lights up: The appliance is connected to your home network.
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www.devicemanuals.eu/ en Familiarising yourself with your appliance Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ Familiarising yourself with your appliance en Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ en Familiarising yourself with your appliance Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ Familiarising yourself with your appliance en Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ en Familiarising yourself with your appliance Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ Familiarising yourself with your appliance en Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ en Familiarising yourself with your appliance Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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www.devicemanuals.eu/ Familiarising yourself with your appliance en Less Ironing Water Plus Soaking Silent Wash Prewash Rinse Hold Extra Rinse stainRemoval System varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
www.devicemanuals.eu/ en Familiarising yourself with your appliance Buttons Below is an overview of the buttons The selection of programme settings and their setting options. depends on the selected pro- With the Options button, you can gramme. You can see the selection open the sub-menu for additional pro- options for each programme in the gramme settings.
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www.devicemanuals.eu/ Familiarising yourself with your appliance en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
www.devicemanuals.eu/ en Familiarising yourself with your appliance Button Selection Description Silent Wash ¡ Activate Activate or deactivate Silent Wash, e.g. for wash- ing during the night. ¡ Deactivate The audible signal at the end of programme is deactivated and the final spin speed is reduced. Water Plus ¡...
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www.devicemanuals.eu/ Familiarising yourself with your appliance en If a setting is activated, the display shows . The selection does not need to be confirmed again. The sub-menu closes automatically after a few seconds.
www.devicemanuals.eu/ en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
www.devicemanuals.eu/ Laundry en Laundry You can wash all items that the man- ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum.
www.devicemanuals.eu/ en Detergents and care products – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the safety informa- – Colours tion → Page 4 to ensure that you use Wash new coloured items the appliance safely. separately the first time you wash them.
www.devicemanuals.eu/ Detergents and care products en products. You can use all detergents ¡ Do not mix different liquid deter- and care products which are suitable gents for domestic washing machines. ¡ Do not mix detergent and fabric softener Note: Please read the safety informa- ¡...
www.devicemanuals.eu/ en Basic operation Water hardness Hardness range Total hardness in mmol/l German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
www.devicemanuals.eu/ Basic operation en Press Options to call up the main menu. Saving the programme set- tings Set the Memory programme. Press to call up the sub- menu for the memory pro- grammes. Select a programme. Press Main menu to call up the main menu.
www.devicemanuals.eu/ en Basic operation Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door. Close the door. Using a measuring aid for li- quid detergent If you order the measuring aid as an accessory, you must use the measur-...
www.devicemanuals.eu/ Basic operation en Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press Start / Reload. ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
www.devicemanuals.eu/ en Childproof lock Resuming the programme when the programme status is Rinse Hold Set the Spin or Drain programme. Press Start / Reload. Unloading the laundry Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely. Leave the door and detergent drawer open so that residual water Open the door.
www.devicemanuals.eu/ Home Connect en served when operating the appli- Home Connect ance via the Home Connect app. → "Safety", Page 4 This appliance is network-capable. ¡ Operating the appliance on the ap- Connecting your appliance to a mo- pliance itself always takes priority. bile device lets you control its func- During this time it is not possible tions via the Home Connect app, ad- to operate the appliance using the...
www.devicemanuals.eu/ en Home Connect Connect your appliance to the Call up the Wi-Fi settings on the mobile device. Home Connect app. → Page 47 Connect the mobile device to the Connecting the appliance to a Home Connect Wi-Fi network and enter the password (key) Home- WLAN home network (Wi-Fi) Connect.
www.devicemanuals.eu/ Home Connect en Connect your appliance to the Press and hold Remote Start Home Connect app → Page 47. for approx. 3 seconds. Select energy mngmt.. Connecting your appliance to Select Connect. the Home Connect app Confirm the message in the dis- play.
www.devicemanuals.eu/ en Home Connect a If the smart energy system (energy Software update manager) does not start the appli- ance within the set time, the appli- Requirement: The display shows A ance will start the programme itself new software version is available. before the set time period ends. Do you want to update the software The programme ends when the now? This may take several...
Wi-Fi communication module in- A detailed RED Declaration of Con- stalled). formity can be found online at ¡ Security certificate of the Wi-Fi www.siemens-home.bsh-group.com communication module (to ensure among the additional documents on a secure data connection). the product page for your appliance.
www.devicemanuals.eu/ en Basic settings Basic setting Description Basic settings Connect app Connect your appli- ance to the Home You can configure the appliance to Connect app meet your needs. → Page 47. Overview of the basic settings Wi-Fi on/off Activate or deactivate Wi-Fi. Below is an overview of the basic set- → "Activating Wi-Fi on tings on the appliance.
www.devicemanuals.eu/ Cleaning and servicing en Cleaning and servicing To keep your appliance working effi- ciently for a long time, it is important to clean and maintain it carefully. Tips on appliance care Follow the tips for appliance care to ensure your appliance works cor- rectly in the long term.
www.devicemanuals.eu/ en Cleaning and servicing Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely. Turn off the water tap.
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www.devicemanuals.eu/ Cleaning and servicing en Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the safety informa- ures, the detergent solution gets tion → Page 4 to ensure that you use hot.
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www.devicemanuals.eu/ en Cleaning and servicing 90° The handle on the pump cap must Clean the inside and the thread on be in a vertical position. the pump cap and pump housing. Insert the maintenance flap and lock it into place. Make sure that the impeller in the drain pump can be turned.
www.devicemanuals.eu/ Cleaning and servicing en Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
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www.devicemanuals.eu/ en Cleaning and servicing Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
www.devicemanuals.eu/ Troubleshooting en Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
www.devicemanuals.eu/ en Troubleshooting Errors Cause Troubleshooting "E:10 / -10" The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. "E:35 / -10" There is water in the base Turn off the water tap. ▶...
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www.devicemanuals.eu/ Troubleshooting en Errors Cause Troubleshooting The door cannot be opened. Rinse Hold is activ- Continue the programme by select- ▶ ated. ing Spin or Drain and pressing Start / Reload. → "Resuming the programme when the programme status is Rinse Hold", Page 44 The temperature is too high.
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www.devicemanuals.eu/ en Troubleshooting Errors Cause Troubleshooting The spin cycle runs several The unbalanced load detec- Not a fault – no action required. ▶ times. tion system eliminates an im- Note: When loading, where possible, balance by repeatedly redis- place large and small items of laundry tributing the laundry.
www.devicemanuals.eu/ Troubleshooting en Errors Cause Troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
www.devicemanuals.eu/ en Troubleshooting Errors Cause Troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer.
www.devicemanuals.eu/ Troubleshooting en Leakage Errors Cause Troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. → "Connecting the water inlet hose", Page 16 Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet...
www.devicemanuals.eu/ en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 52 Detach the hoses.
www.devicemanuals.eu/ Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
www.devicemanuals.eu/ en Customer Service Detailed information about the war- Customer Service ranty period and terms of warranty in your country are available from Cus- If you have any queries on use, are tomer Service, your dealer or our unable to rectify faults on the appli- website.
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www.devicemanuals.eu/ Customer Service en ¡ The liability guarantee is valid for the service life of the appliance. ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
www.devicemanuals.eu/ en Consumption values Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, ambient temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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www.devicemanuals.eu/ Technical specifications en Mains voltage 220 - 240 V, 50 Hz Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,1 W ¡ Left-on mode: 0,43 W ¡ Time in networked standby mode (Wi- Fi): 20 min(s) ¡ Networked standby mode (Wi- Fi): 1,3 W Water pressure...
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