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Vivo DESK-V100EB Instruction Manual

Vivo DESK-V100EB Instruction Manual

Black electric single motor desk frame
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Black Electric Single Motor Desk Frame
SKU: DESK-V100EB
Instruction Manual
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/desk-v100eb
help@vivo-us.com
www.vivo-us.com
309-278-5303

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Summary of Contents for Vivo DESK-V100EB

  • Page 1 Black Electric Single Motor Desk Frame SKU: DESK-V100EB Instruction Manual ASSEMBLY VIDEO AVAILABLE: Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo-us.com/products/desk-v100eb www.vivo-us.com help@vivo-us.com 309-278-5303...
  • Page 2 7AM - 7PM Monday-Friday Give us a Call: Chat Us: Email Us: 309-278-5303 www.vivo-us.com help@vivo-us.com We’re Here for You! Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST. We offer immediate assistance with rapid response times from customer service agents and product techncians to...
  • Page 3: Electrical Warning

    Returns | Product Didn’t Work Out? We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.
  • Page 4 TOOLS NEEDED: DIFFICULTY LEVEL Phillips Screwdriver Level Drill PACKAGE CONTENTS Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us. A (x1) B (x1) C (x2) D (x2) Motorized...
  • Page 5 ASSEMBLY STEPS STEP 1: Install Crossbar Loosen screws on Crossbar (F) using 5mm Allen Wrench (T-A), extend, and then re-tighten screws. Mount Crossbar (F) to Leg (A) and Motorized Leg (B) using M8x50mm Screws (S-A) and 5mm Allen Wrench (T-A). M8x50mm 5mm Allen Crossbar...
  • Page 6 STEP 2: Install Feet Turn desk frame over and place Feet (C) on Leg (A) and Motorized Leg (B). Secure using M6x35mm Screws (S-B) and 5mm Allen Wrench (T-A). Foot M6x35mm Screws 5mm Allen Wrench...
  • Page 7 STEP 3: Attach Side Brackets Return desk frame upright and attach Side Brackets (E) to Leg (B) and Motorized Leg (C) using M8x12mm Screws (S-B) and 5mm Allen Wrench (T-A). Side Brackets M8x12mm Screws 5mm Allen Wrench...
  • Page 8 STEP 4: Adjust Desk Frame Width & Secure Frame to Desktop Place frame assembly upside down on the desktop. Loosen the screws on Crossbar (F) using 5mm Allen Wrench (T-A). Extend frame to fit the desktop, and then re-tighten screws. Secure frame assembly to the desktop with ST4.2x15mm Screws (S-D) and a Phillips screwdriver.
  • Page 9 STEP 5: Install Sync Rod Loosen the knobs on Sync Rod (E). Insert the hex shaft into Leg (A) until it reaches the notch. While holding the hex shaft, extend Sync Rod (E) onto the hex shaft of Motorized Leg (B) until it reaches the retainer.
  • Page 10 STEP 6: Mount & Connect Controller Mount Controller (G) to the desktop using ST4.2x15mm Screws (S-D) and a Phillips screwdriver. Connect cord from Motorized Leg (B) to Controller (G), then connect Controller (G) cord to AC Adapter (H) as shown. Controller AC Adapter ST4.2x15mm Screws...
  • Page 11 STEP 7: Install Cable Clips & Hooks Manage cables using Cable Management Clips (S-E). Install Hooks (K) by pinching sides and inserting into small notch of Side Brackets (D). Cable Clips Hook...
  • Page 12 STEP 8: Connect Power Plug AC Adapter (H) into an AC outlet. Follow the reset process to initialize the desk (pg 10). The desk is now ready for use.
  • Page 13: Troubleshooting

    CONTROLLER - USER MANUAL TROUBLESHOOTING DESCRIPTION RESOLUTION No response while pressing button Check to make sure all cables are fully connected. If cables are good, perform reset. The desktop cannot be lifted Make sure the desktop and other items do not exceed the weight limit (154lbs).
  • Page 14 WHO WE ARE VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve...
  • Page 15: Need Assistance

    Call Us: 309-278-5303 Average Resolution Time: 5m 4s Chat Us: www.vivo-us.com Average Resolution Time: < 15m Email Us: help@vivo-us.com Average Resolution Time: 1HR 8M 23% within < 15m 38% within <...
  • Page 16 LOVE YOUR NEW VIVO SETUP? Ready to share that new amazing setup? Want to brag about that amazing new ergonomic solution? Tag us in your photo! VIVO-us @vivo_us FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM LAST UPDATED: 07/21/2022 REV1.3LF...