Troubleshooting Guide - Galanz WMUK001W User Instruction Manual

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Cleaning and Maintenance
Cleaning the drawer housing
Use a bottle brush to remove detergent residues
inside the drawer housing.
Cleaning the water inlet filter
Use pointed nose pliers to withdraw the plastic filter.
Clean, put back and secure. These filters should be
checked every 6 months or so, or more often if there
are frequent interruptions to the water supply.
The filter must be put back in place after cleaning.
Cleaning the drain pump filter
1. Disconnect the machine from
2. Place a container under the pump.
the mains electricity supply and
Unscrew and remove the filter.
open the lower cover with a
screwdriver.
The filter should be cleaned every 2 months or when the
fault "E03" is displayed on the screen.
Important:
If the machine is exposed to temperatures below 0°C, certain precautions should be taken.
1. Turn off the water tap.
2. Unscrew the inlet hose.
3. Unhook the drain hose from the rear support and place the end of this hose and the
inlet hose in a bowl. Run the spin programme.
4. Disconnect the appliance.
5. Screw the inlet hose and reposition the drain hose.
6. When you intend to start the machine up again, make sure that the room temperature is
above 0°C.
After use
3. Clean the filter carefully.

Troubleshooting guide

Problem
Error Code
Possible Cause
1. Water tap is not open.
The machine
2. Drain hose is too low.
"E01"
fills overtime.
3. Water inlet valve is damaged.
1.The door is not locked properly.
2. Garment is caught between the
Door lock
"E02"
alarm sounds
door and seal.
3. Door lock is damaged
1. The drain hose is squashed or
kinked.
The machine
"E03"
2. The drain pump filter is blocked.
drains overtime.
3. The drainage system pipes are
blocked.
1. The water inlet valve is damaged.
Water overflow.
2. The connection between the water
Water sensor
"E04".
works
sensor and wire is not secure.
abnormally.
3. The water sensor is damaged.
1. The connection between the motor
and wire is not secure.
The motor does
"E05"
not work.
2. The motor has over-heated.
3. The motor is damaged.
1. The connection between the
Heating tube
"E06"
fault.
heating tube and wire is not secure.
2. The heating tube is damaged.
1. The connection between the
Temperature
"E07"
sensor fault.
temperature sensor and wire is not
secure.
2. The temperature sensor is
damaged.
Difficult explanation
1. Open the water tap.
2. Hook up the hose.
3. Change the water inlet valve.
1. Ensure the door is fully closed.
2. Put the garment into the drum.
3. Change the door lock.
1. Check the drain hose.
2. Clean the filter.
3. Check the drainage system and
clean it.
1. Change the water inlet.
2. Check the connection is secure.
3. Change the water sensor.
1. Check the connection is secure.
2. Check if the machine is overloaded.
Switch off the machine, and retry
when the motor has cooled down.
3. Change the motor.
1. Check the connection is secure.
2. Change the heating tube.
1. Check the connection and ensure
it is secure.
2. Change the temperature sensor.

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