Thermo Scientific 700 Series Operating And Maintenance Manual page 5

Preface
If you do, please contact us 8:00 a.m. to 6:00 p.m. (Eastern Time) at:
1-740-373-4763
1-888-213-1790
1-740-373-4189
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services.controlenv@thermo.com
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Our
take your order and provide delivery information on major equipment items or make
arrangements to have your local sales representative contact you. Our products are listed on the
Internet and we can be contacted through our Internet home page.
Service Support
Our
troubleshooting of your equipment. We can fill your needs for spare or replacement parts or
provide you with on-site service. We can also provide you with a quotation on our Extended
Warranty for your Thermo products.
Whatever Thermo products you need or use, we will be happy to discuss your applications. If
you are experiencing technical problems, working together, we will help you locate the problem
and, chances are, correct it yourself...over the telephone without a service call.
When more extensive service is necessary, we will assist you with direct factory trained
technicians or a qualified service organization for on-the-spot repair. If your service need is
covered by the warranty, we will arrange for the unit to be repaired at our expense and to your
satisfaction.
Regardless of your needs, our professional telephone technicians are available to assist you
Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time. Please contact us by
telephone or fax. If you wish to write, our mailing address is:
International customers, please contact your local Thermo distributor.
iv Model 700 Series
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staff can supply technical information about proper setup, operation or
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