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900160017
Unable to restore journal after powering up the node.
Description
A node restarted after losing power, but was unable to restore the node journal.
The event message provides you with the chassis and node slot of the affected node.
Administrator action
This message is informational. No action is required at this time.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see
Gathering cluster
900160018
A power supply is no longer providing power to the system.
Description
One of the power supplies in a node pair is no longer providing power. As a result, there is no longer a redundant power supply
available to the node pair.
It is possible that a power cable came loose during recent maintenance. If there is no recent history of maintenance, it is likely
that one of the power supplies in the node is not receiving power or has malfunctioned.
Administrator action
Perform the following suggestions in the order presented. If a suggestion solves the issue, there is no need to perform the other
steps.
● Confirm that both power cables are properly connected to the node.
● Locate the electrical outlet to which the problematic power supply is connected, then determine if the outlet is functioning
properly by plugging the power cable into a different electrical outlet.
● If the issue is not resolved by using a different electrical outlet, move the power cable from the power supply that reports
the failure to the power supply of a node that does not report a failure. If the cable is the issue, replace the cable.
CAUTION:
Do not move the power cable to the power supply in the same node pair.
● If the issue persists, take one power supply out of a different node and replace it with the power supply that reports the
problem.
CAUTION:
Do not switch power supplies in the same node pair as this will cause the node to lose power.
○ If the issue follows the power supply, the power supply needs to be replaced.
○ If the issue stays with the node, please contact Dell EMC PowerScale Technical Support for help with troubleshooting
the node.
● If multiple nodes report power supply issues, it is likely that the issue is environmental. Check each of the following items to
confirm the health of the power subsystem:
○ PDU functionality and status of any circuit breakers in the power path
○ Power quality such as voltage, frequency values, and stability
○ Uninterruptible Power Supply (UPS) health
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see
Gathering cluster
logs.
logs.
Hardware events
189
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