Novexx Solutions AP 5.4 Service Manual

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02/10 Rev. 5.05-00
Fault Location
Error sources ................................................ 2
Notes about fault location .......................... 2
Data transmission ..................................... 2
Display ...................................................... 2
Gap detection ............................................ 3
Material transport ...................................... 3
Ribbon, ribbon guide ................................. 3
Print roller .................................................. 4
Position of the print image ......................... 4
Print quality ............................................... 5
Memory card ............................................. 5
Cut function, cutter .................................... 6
SERVICE MANUAL
AP 5.4 - AP 5.6
Reading out diagnosis data ...........................7
General notes ............................................7
Storing on memory card ..........................10

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Summary of Contents for Novexx Solutions AP 5.4

  • Page 1: Table Of Contents

    02/10 Rev. 5.05-00 SERVICE MANUAL AP 5.4 – AP 5.6 Fault Location Error sources ..........2 Reading out diagnosis data ......7 Notes about fault location ......2 General notes ..........7 Data transmission ........2 Reading out via serial interface ....8 Display ............
  • Page 2: Error Sources

    02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Error sources Notes about fault location Status reports should be printed to check the mechanical and electronic func- tion capabilities – provided that no obvious no defectives are evident.
  • Page 3: Gap Detection

    02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Gap detection Problem Possible cause Solution SERVICE FUNCTION > Sensor test, if Photoelectric switch defec- Check with tive necessary replace the photoelectric switch SYSTEM PARAMETER > Gap detection not...
  • Page 4: Print Roller

    02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Problem Possible cause Solution Check setting of print contrast (press Prog. but- Ribbon tears during Printhead temperature is ton in on-line mode or parameter PRINT PARAMETER > Print...
  • Page 5: Print Quality

    02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Print quality Problem Possible cause Solution Clean or replace thermal bar. Clean printhead regularly to ensure optimal Printhead dirty or defective print head condition. It is recommended this is done when replacing the roll of foil using cle- aning paper (article number 5030).
  • Page 6: Cut Function, Cutter

    02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Cut function, cutter Problem Possible cause Solution Connector loose Plug in connector firmly. Cutter function not activa- Select and activate "Cutter" setting for parame- SYSTEM PARAMETER > Peripheral device...
  • Page 7: Reading Out Diagnosis Data

    02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Reading out diagnosis data General notes With the diagnose dump function, device inter- nal operation states can be read via serial con- nection and be saved in a text file. This way, the...
  • Page 8: Reading Out Via Serial Interface

    AP 5.4 – AP 5.6 Reading out via serial interface Prerequisites • Firmware (at least): Printer Vers. AP 4.4 (16 MB), AP 5.4 red, AP 7.t 3.22 AP 5.4 black, AP 5.6 3.34 64-xx, DPM, PEM, ALX 92x 4.22 (each Gen. 2) 64-xx, DPM, PEM, ALX 92x 5.02...
  • Page 9 02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 8. To stop the transmission, click „Cancel“ in the menu „Transfer > Record text...“. Generating further record files: Close Hyperterminal and start new. [4] Read out data. Send the generated files with a descriptioin...
  • Page 10: Storing On Memory Card

    AP 5.4 – AP 5.6 Storing on memory card Prerequisites • Firmware (at least): Printer Vers. AP 4.4 (16 MB), AP 5.4 red, AP 7.t 3.31 AP 5.4 black, AP 5.6 3.34 64-xx, DPM, PEM, ALX 92x 4.31 (each Gen. 2) 64-xx, DPM, PEM, ALX 92x 5.31...
  • Page 11 02/10 Rev. 5.05-00 SERVICE MANUAL Fault Location AP 5.4 – AP 5.6 Alternatively, type in the file name on an op- tional keyboard connected to the printer and acknowledge by pressing online. The log file will be stored in the \LOGFILES di-...

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Ap 5.6

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