Novexx Solutions ALX 92 Series Service Manual
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Novexx Solutions ALX 92 Series Service Manual

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04/09 Rev. 5.02-01
Fault Location
Error sources ................................................ 2
Notes about fault location .......................... 2
Data transmission ..................................... 2
Display ...................................................... 2
Gap detection ............................................ 3
Material transport ...................................... 3
Ribbon, ribbon guide ................................. 3
Feed roller, print roller ............................... 4
Position of the print image ......................... 4
Print quality ............................................... 5
Transport unit ............................................ 5
Plug-in card ............................................... 5
SERVICE MANUAL
DPM - PEM - ALX 92x
Reading out diagnosis data ...........................6
Storing on CF card .....................................9

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  • Page 1: Table Of Contents

    04/09 Rev. 5.02-01 SERVICE MANUAL DPM – PEM – ALX 92x Fault Location Error sources ..........2 Reading out diagnosis data ......6 Notes about fault location ......2 Reading out via serial interface ....7 Data transmission ........2 Storing on CF card ........9 Display ............

  • Page 2: Error Sources

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Error sources Notes about fault location Status reports should be printed to check the mechanical and electronic function capabilities – provided that no obvious no defects are evident. Data transmission Problem Possible cause...

  • Page 3: Gap Detection

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Gap detection Problem Possible cause Solution SERVICE FUNCTION > Sensor test, if Photoelectric switch Check with defective necessary replace the photoelectric switch SYSTEM PARAMETER > Sens. punch-LS Gap detection not Photoelectric switches set to al-...

  • Page 4: Feed Roller, Print Roller

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Problem Possible cause Solution Check setting of print contrast (press Prog. Ribbon tears during Printhead temperature is button in on-line mode or parameter PRINT PARAMETER > Print contrast) and if neces- printing process too high...

  • Page 5: Print Quality

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Print quality Problem Possible cause Solution Clean or replace thermal bar, see topic Printhead dirty or defective section Maintenance Check settings (e.g. print contrast, print head Printhead setting incorrect resistance) and alter if necessary Print faded Ribbon and material not...

  • Page 6: Reading Out Diagnosis Data

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Reading out diagnosis data With the diagnose dump function, device inter- nal operation states can be read via serial con- nection and be saved in a text file. This way, the last device internal communication can be cap- tured and analysed (comparable to the black box in an airplane).

  • Page 7: Reading Out Via Serial Interface

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Reading out via serial interface Prerequisites • Firmware (at least): Version Printing device 3.22 AP 4.4 (16 MB), AP 5.4, AP 7.t 4.22 64-xx Gen. 2, DPM, ALX 92x 5.02 64-xx Gen.
  • Page 8 04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x [4] Read out data. Send the generated files with a descriptioin of the circumstances in which the error occured per email to the technical support at Avery Den- nison.

  • Page 9: Storing On Cf Card

    04/09 Rev. 5.02-01 SERVICE MANUAL Fault Location DPM – PEM – ALX 92x Storing on CF card Prerequisites Firmware (at least): Version Printing device 3.31 AP 4.4 (16 MB), AP 5.4, AP 7.t 4.31 64-xx Gen. 2, DPM, ALX 92x 5.31 64-xx Gen.

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