DW VMAX ip PLUS -VP9P User Manual
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DW VMAX ip PLUS -VP9P User Manual

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USER MANUAL
※ The picture might differ according to the specification and model.
※ Contents of this user manual are protected under copyrights and computer program laws.
Rev: 06/22
Before operating the system, please read this User Manual and retain it for future
reference.

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  • Page 1 USER MANUAL ※ The picture might differ according to the specification and model. ※ Contents of this user manual are protected under copyrights and computer program laws. Rev: 06/22 Before operating the system, please read this User Manual and retain it for future reference.
  • Page 2 VMAX IP Plus™ ® WARNING TO REDUCE FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The installation should be made by a qualified service person and conformed to all local codes.
  • Page 3 VMAX® IP Plus™ Cautions Read Before System Operation. Follow these details to prevent material damage or personal injury. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if not used or installed properly. Caution: This sign indicates that the user could be wounded or expect property damage if not used or installed properly.

  • Page 4: Table Of Contents

    VMAX IP Plus™ ® Table of Contents GETTING STARTED ............................. 5 ............................5 HECKING UPPLIED TEMS ................................ 6 YSTEM TARTUP ..............................7 YSTEM HUTDOWN ............................... 7 YSTEM XPLANATION STARTUP WIZARD ..........................12 ................................12 ANGUAGE ................................12 HDD F ................................13 ORMAT .................................

  • Page 5: Getting Started

    VMAX® IP Plus™ Getting Started Checking Supplied Items Make sure that you have the following items supplied with your NVR. If any of these items are missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterward.

  • Page 6: System Startup

    VMAX IP Plus™ ® System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. The boot logo will display.

  • Page 7: System Shutdown

    VMAX® IP Plus™ System Shutdown To turn off the power, click the exit button [ ] the Toolbar and then click [SHUTDOWN] in the pop- up screen as below. Do not pull off the power by pulling the power plug. Input the password and click [OK] to shut down the system.
  • Page 8 16CH DW-VP16xT16P NVR. ** The audio input port in the NVR is disabled by default. For audio recording, use an audio input supported IP camera. Note On DW-VP9xT4P models, users must use the case’s ground when connecting alarm inputs to the NVR.
  • Page 9 IR Remote Controller (DWSP-VACREMOTE - Optional Item) Power: System ON/OFF NVR ID Selection Numeric Button: Channel selection or Password input PTZ Button Preset Button: Select Preset in PTZ mode Focus Button: Focus IN/OUT in PTZ mode ZOOM Button: Zoom IN/OUT in PTZ mode Preset Tour: Tour ON/OFF in PTZ mode Direction Button 10.
  • Page 10 User Manual | 10 The Toolbar in Live Mode In live view, move the mouse cursor to the bottom of the screen to show the menu bar. Menu Click on the menu button to access NVR’s main menu screen. See “3.12. Setting” for details. Display Mode Select the display split mode from the available options.
  • Page 11 The Toolbar in Playback Mode In the Playback view, move the mouse cursor to the bottom of the screen to show the menu bar. Channel Indicates the currently selected channel. Intelligent Search Bar Shows recording status for the selected channel from 00:00 to 24:00. A white-vertical line indicates the time currently displayed.

  • Page 12: Startup Wizard

    User Manual | 12 Startup Wizard When the NVR is launched for the first time, the STARTUP WIZARD will appear. This wizard helps you setup the NVR’s most basic settings for proper functioning. You can access the Startup Wizard screen at any time by clicking the Startup Wizard [ ] button in setting the “MENU>SYSTEM>SETTINGS”...

  • Page 13: Hdd Format

    TIME SYNC MODE There are three types of time sync modes: • Server Mode: The operating NVR is set as a Time Sync Server, which can synchronize the time other NVR(s) are connected over the same network. • Client Mode: Input the IP address of a designated NVR or Remote Software P/C (CMS) as a Time Sync Server in “SYNC SERVER”.

  • Page 14: Network

    User Manual | 14 HDD FULL Select “Overwrite” or “Stop recording” when HDD is full. • Overwrite: NVR deletes the oldest data and records new data. • Stop recording: NVR stops recording. HDD CHECK Click ( ) next to each HDD to view full information of each HDD such as model name, serial no, capacity, bad sector ratio, lifetime (used time) and temperature.
  • Page 15 recommended to assign the NVR a DHCP address and let it auto-discover all the proper network settings, and then change the Network Type back to Static IP and save the changes IP ADDRESS Displays the NVR’s IP address. If DHCP is selected, the IP address will automatically adjust to match the network’s requirements.

  • Page 16: Camera Management

    User Manual | 16 Camera Management The Camera Management menu allows you to search, register and manage your IP cameras. “3.2 Camera Registration” for more information. Auto-Configuration (1) The NVR will scan the network for all supported cameras and automatically register them to the available channels.

  • Page 17: Product Registration & Finish

    Product Registration & Finish Register the NVR and user information for technical support and maintenance. When the setup wizard is completed, click “FINISH” to close and go to the live view screen.

  • Page 18: Operation

    As part of the cybersecurity settings of the NVR, the VMAX IP Plus will assign passwords automatically to DW IP cameras added with a blank password. If a camera is added to the NVR for the first time, without having its password set from the IP Finder™, the NVR will automatically assign it a new password.
  • Page 19 Camera Connection through Network The NVR supports three ways to search and register cameras to the NVR. The AUTO CONFIGURATION option allows the NVR to scan the network and automatically register the first cameras it finds to the available channels. The DRAG &...
  • Page 20 User Manual | 20 Advanced Search 3.2.2.3. The Advanced Configuration menu allows you to search for cameras with advanced configuration options, manage assigned cameras and manually add cameras using individual URLs. Click [SEARCH] to automatically search all cameras on the network. Select a camera from the list and click [GET STREAM] to read the streams of the camera.
  • Page 21 Multi-Select 3.2.2.4. Check the box next to [CAMERA MULTI SELECT] to select multiple cameras from the search results. Selected cameras will be highlighted in green.    Once all search results are displayed, the user can sort the table by the different columns such as protocol, IP Address, Hardware and Name, by clicking each property tab.

  • Page 22: Deleting Cameras

    User Manual | 22      Select the channel number to register. Select the protocol (ONVIF, RTSP, FOCUS and VHT) of the camera. Registration is available with one of the following. – IP Address, RTSP URL, or ONVIF URL Input necessary information with the button and click the [GET STREAM] button to get stream information.

  • Page 23: Camera Setup

    Camera Setup Users can change the setup of the registered camera. Setup for Each Camera Go to Advanced Configuration by clicking [ADVANCED] in Camera Management (Menu > Record). Go to setup mode by clicking the [SETUP] button next to the desired camera. You can also access the camera’s setup menu by right-clicking anywhere on the screen during live view and selecting [CAMERA SETUP].
  • Page 24 User Manual | 24 Note I-REFERENCE Different from DVR, NVR records all data which comes from the IP camera. That is, the frame rate of the live display should be the same as that of the recording. However, if the user uses an IP camera that supports I-REFERENCE, the user can make it different.

  • Page 25: Live Display Mode

    Select the model or camera multi-select to setup. When selecting the ‘Model’ method, all cameras with the same model’s name will be selected. When selecting ‘Camera multi-select’, the user can select the camera wanted to set. If you set the desired camera to ‘ON’, the user can setup the settings of the cameras set to ON.
  • Page 26 User Manual | 26 Icons In live mode, icons will appear on the screen to notify of the system mode or status. The icons shown at the right-upper corner The icons shown at the right-bottom corner on of each channel screen full-screen mode No HDD detected Continuous Recording...
  • Page 27 control a specific channel, put the mouse cursor on that channel and then click the right button. DISPLAY MODE Change the screen display mode from the available split options. CHANGE NEXT CH View the next channel or next group of cameras in the current split mode.
  • Page 28 User Manual | 28 Search recorded video in preview search or advanced preview search modes. See 3.10 Smart Search for more information. SPECIAL CAM SEARCH Search a special camera log for video analytics. See 3.11 Special Cam Search for more information. RECORDING INFO Check the recording status of the NVR, such as Recording Period, Daily Recording Size (Average), Recording Days and Remaining Recording Days.

  • Page 29: Ptz Operation

    [POE Monitoring] [Event Monitor] HEALTH CHECK Display the NVR’s system, network, camera, and HDD information as text. Select what information to display and setup the check cycle time. MENU Open the main menu setup screen. PTZ Operation To operate a PTZ camera, the channel which is connected to a PTZ camera should be in full-screen mode.

  • Page 30: Playback Recorded Images

    User Manual | 30 Note Full PTZ functions are available by using the USB mouse, IR remote control, or keyboard controller. The availability of functions depends on the camera’s ONVIF integration. Consult the camera’s manual for more information. ZOOM/FOCUS Move zoom-in/out by rolling the wheel of the mouse up/down. If the mode is changed to “Focus”, the camera’s focus can be controlled by rolling the wheel of the mouse.
  • Page 31     Date/Time (1) Shows the date & time of the image that is being displayed. Toolbar (2) Contains playback control, recorded data check, screen mode, etc. (See “1.3.4. Toolbar on Playback Mode” for more information.) Pop-up Menu (3) •...

  • Page 32: Search Recorded Image

    User Manual | 32 Search Recorded Image Search recorded images by date and time, first and last data, events, bookmarks, etc. Note To enter the search options menu: In Playback mode, right-click to enter the popup menu and select the search menu.
  • Page 33 Search Date/Time Enter the desired date and time on the calendar screen. Use the arrow button or mouse to move to each day/month/year and time category for selecting second/minute/hour/month/year. Days with recorded data will be highlighted in red and “*” next to them. First Data Go to the first screen of the recorded image.
  • Page 34 User Manual | 34 Event Log Find events such as sensor activation, motion detection, video loss, HDD full, or keyword.     Select a date to search. Select log type to search. Users can search for individual events or all at once. Click [SEARCH] to show the search results in the list.
  • Page 35 Transaction Verification Search text from a Transaction Verification™ integration such as a POS device. Input the search information (channel #, date, time & keyword) and then click [SEARCH] to view search results. Enter a keyword to filter the results. Click [PLAY] to go to playback video and transaction data. Bookmark Bookmark search allows you to can check, modify and delete bookmarks.
  • Page 36 User Manual | 36 Smart Search Users can search recorded video in split-screen mode by the hour or minute units. Smart Search supports two different modes – Preview Search and Advanced Preview Search. Preview Search Preview search breaks down a day’s worth of recorded video for a camera into 12 still images, one for each hour.

  • Page 37: Special Camera Search

    Special Camera Search 3.10 Video Analytics Search video analytics log for events such as object removal, scene change, video blur, video case, line crossing, intrusion, crowd density, people intrusion, people counting and face detection. NOTE: To view the special camera search, users must be in single-channel view mode. NOTE: The camera must support video analytics capabilities.

  • Page 38: Dst Setting And Image Playback

    User Manual | 38 DST Setting and Image Playback 3.11 Daylight Saving Time (DST) starts at 2:00 AM local time on the 2nd Sunday of March and ends at 2:00 AM DST on the 1st Sunday of November. During DST, the NVR’s clock will be adjusted according to the regional time zone.

  • Page 39: Megapix® Iva™ Analytics

    MEGApix® IVA™ Analytics 3.12 IVA Settings When a MEGApix IVA or IVA+ IP camera is connected to the NVR, the system will display [IVA EVENT] at the bottom of the screen. The camera’s preview will include the existing rules’ zones and when an IVA event occurs, an event notification icon will appear on the top right of the camera’s display.
  • Page 40 User Manual | 40 • SHOW OBJECT AREA: This shows the area of a detected object. NOTE: To enable the SHOW EVENT AREA, this option must be disabled. • SHOW OBJECT TRAIL: This shows the trail when a detected object is moving •...
  • Page 41 ALARM MANAGER Set the IVA EVENT ALRAM If the user checks 'USE', the setting window is activated and the user can set the event alarm name, type, and notification type (pop-up, buzzer, relay, etc.). • Set the alarm event type. •...
  • Page 42 User Manual | 42 MEGApix IVA EVENT SEARCH To search for IVA analytics events, go to the popup menu > SPECIAL CAM SEARCH > IVA EVENT. Select IVA EVENT from the drop-down list options. Use the date and type filters to narrow down search results.

  • Page 43: Setting

    Setting The general setting structure consists of “System”, “Device”, “Event”, “Record”, “Network” and “Backup”. Each Setup menu consists of sub-menus and additional categories. Main Classification Sub Classification INFORMATION USER SYSTEM DISPLAY SETTINGS CAMERA AUDIO DEVICE TRANS. VERI. KEYBOARD SENSOR EVENT CAMERA ALARM EXTRA ALARM CAMERA MANAGEMENT...

  • Page 44: System

    User Manual | 44 System Information SITE NAME Enter a site name to differentiate the NVR from other sites. KEYBOARD ID Setup SITE ID to match the ID settings of a keyboard controller. The keyboard model and BUAD RATE must be setup in “MENU > DEVICE > KEYBOARD” (See “4.2.5 Keyboard”). REMOTE ID Users must setup a REMOTE ID to match with the ID setting of the IR remote controller if the user wants to use it to control NVR.
  • Page 45 Time Sync Server in “SYNC SERVER”. The NVR’s time clock will be synchronized with the server by interval time set in the “TIME SYNC CYCLE”. • NTP Mode: “pool.ntp.org” is the recommended NTP Server. To activate, set the TIME ZONE of your local area and then click [SYNC NOW].
  • Page 46 User Manual | 46 Caution Do not click CANCEL during firmware upgrade. It may cause considerable damage to the system. Settings may be changed to factory default. It is recommended to check the settings and operating conditions of the NVR after the firmware upgrade. Upgrading system using USB memory stick: Insert a USB drive with the firmware file formatted by FAT/FAT32 in any USB port of the NVR (compatible with USB 2.0).
  • Page 47 User The ADMIN user has full authority for system settings and can change the system password or add/delete users and assign different permission levels to them. Note The maximum number of users including an administrator is 16. User Management Admin users can control authorization for each function. This authorization is applied when the user connects to the NVR from remote software as well.
  • Page 48 User Manual | 48 Display Set the sequence to dwell time, Display Resolution, OSD display options and spot-out channel & dwell time as below picture. SEQUENCE Set the dwell time for the sequence channel display. DISPLAY RESOLUTION The system supports the following kinds of resolutions: 800x600, 1024x768, 1280x1024 and 1920x1080.
  • Page 49 HDD FULL When an HDD is full, select whether to “Overwrite” or “Stop recording”. • Overwrite Record new data over the old data in the drive. • Stop record: Stop recording when the HDD is full. HDD CHECK Click [CHECK] next to each HDD to open the health check window. See full information for each HDD such as model name, port, serial no, capacity, bad sector ratio, lifetime (used time) and temperature.

  • Page 50: Device

    User Manual | 50 Settings STARTUP WIZARD User can register their information on the DW server. It makes you speed up when the user needs technical support from DW. FACTORY DEFAULT Reset the system to its factory configuration. All the configurations will be deleted, and the system setting will return to its original factory default.
  • Page 51 If the camera is OnVIF but the settings were not integrated via OnVIF, you will have to setup the camera's settings from the camera's menu. TITLE Designate a name for each channel. The name will appear both in the NVR and remote software. COVERT “Covert,”...
  • Page 52 User Manual | 52 Audio (Live and Recording) Select an audio input and output during live display and match it to a specific channel. The number of audio channels may differ depending on the NVR model. When enabled, the channel will start recording video with the associated audio channel, allowing users to playback recorded video with audio.
  • Page 53 PROTOCOL Select the proper protocol of the connected PTZ camera. This field does not apply if the camera is connected to the NVR over the network via the OnVIF protocol. BAUD RATE Select the baud rate level from 2,400bps up to 57,600bps. This field does not apply if the camera is connected to the NVR over the network via the OnVIF protocol.
  • Page 54 User Manual | 54 Transaction Verification Settings Transaction verification equipment can be connected to NVR through the RS-232 port or LAN.    Port Number of the Serial connection. For example: NO1 = COM1, NO4 = COM4. Assign a camera to the Transaction Verification device. TYPE Connection type between NVR and Transaction Verification device.
  • Page 55 to start display and save. If there is no input, the system will display and save all data without classification per transaction. • END CHARACTER: Input the assigned character to terminate display and save. It must have START CHARACTER to work correctly. •...
  • Page 56 User Manual | 56 PORT SETUP (3) Open the setup screen for the communication port. • TYPE: Setup the type of communication port. SERIAL: It is for a 1-to-1 connection between NVR and Transaction Verification device without Serial Mux. MUX: It is for a 1-to-Multi connection between NVR and Transaction Verification device •...

  • Page 57: Alarm

    Alarm Sensor Users can install multiple sensors on the system to get the pre & post-alarm recording and intensive recording functions as well. ON/OFF Turn on or turn off the sensor Select the associated camera. RELAY Select the associated alarm output. Caution Relay contacts can stand up to 24V/1A.
  • Page 58 User Manual | 58 NOTIFY Enable sensor notification via a buzzer sound and/or a pop-up warning. Note When “Camera pop-up” is enabled, in a multi-screen mode, the system will switch to single- channel mode automatically when the alarm is triggered. Camera Alarm Setup the NVR to start recording when motion is detected.
  • Page 59    Note Motion detection area and sensitivity should be set, properly, in consideration of the actual motion that happened on the site. COPY SETTING To apply the settings to all cameras connected to the NVR, click on the Copy Settings button: Select the channel to get the setting from Select the property(s) to copy.
  • Page 60 User Manual | 60 Extra Alarm Setup alarms for additional NVR abnormalities such as SMART HDD check, VIDEO LOSS, RECORDING FAILURE and DISK FULL. S.M.A.R.T. Trigger an alarm signal when HDD is about to be out of operation. Please refer to “4.1.4 HDD” to check the HDD status.

  • Page 61: Record

    Record Camera Management Users can register/delete/setup cameras by letting the NVR scan and register cameras automatically or manually search and add cameras.        [DEFAULT MODE] [ADVANCED CONFIGURATION MODE] SETUP Set the camera (Please refer to “3.4 Camera Setup”). Delete the camera (“3.3.
  • Page 62 User Manual | 62 Recording Schedule Set a recording schedule for each camera. Select the camera to set a schedule or “All”. Recording can be set by each hour from 00 through 23 a day, for all days of the week. You can also setup a special recording mode for holidays.
  • Page 63 when a sensor is triggered, and motion is detected but neither sensor nor motion detection alarms will be activated Note In case the recording schedule is set by “CONT + MOT” or “MOT + SENS”, the system records by continuous or motion detection mode in normal operation. However, when motion occurs in the motion area or an alarm is activated, then the recording mode will switch to recording as set by “MOTION ALARM”...
  • Page 64 User Manual | 64 Quick Setup Users can setup multiple cameras with the same recording at once.     Select the model or camera multi-select to setup. When selecting the ‘Model’ method, all cameras with the same model’s name will be selected.

  • Page 65: Network

    Network NVR can be connected to the network or internet through either fixed IP or dynamic IP by the proper setting of the NVR and router. Network NETWORK TYPE Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the NVR will automatically configure the network settings according to the current network requirements.
  • Page 66 User Manual | 66 WEB PORT Input the port number to use when connecting from the Web Browser. The default is 80. If your ISP blocks port # 80, you need to input another valid web port number (ex, 8080). AUTO IP Displays the system IP which is assigned through Auto-IP, automatically.
  • Page 67 NETWORK MONITOR Check the network status for each camera and data flow information for the NVR and cameras. MAC ADDRESS FILTER Blocks or allow specific Mac addresses from a C3 client or mobile app from accessing the NVR. NOTE: This function works only on the local network and will not work on web Login. IP ADDRESS FILTER This function allows or blocks a specific IP address.
  • Page 68 User Manual | 68 HTTPS/CERTIFICATES An HTTPS connection is recommended when accessing the NVR remotely, from another network. An HTTPS connection offers secure access through encrypted communication. The user must register a certificate for an HTTPS connection. The NVR provides two registration methods: •...
  • Page 69 DDNS Use a public DDNS server or the DDNS server run by the NVR maker (dynlink.net). DDNS SERVER Digital Watchdog® offers free and dependable DDNS service support. This allows you to assign the NVR a URL address rather than a long-complicated IP Address. This simplified the connection process to the NVR.
  • Page 70 User Manual | 70 Notification REMOTE NOTIFY The system can send an alarm message to the IP address of a Remote Software P/C. Select REMOTE NOTIFY to use this function and set IP address & events. ADD / EDIT / DELETE •...
  • Page 71 • Connection: Set the connection type supported by the server. There are ‘Unsecure Connection/Use SSL Authentication/Use TLS Authentication’ options. • Port: Input the port number that will be used for email sending. • Password: Input the password of the sending account. •...
  • Page 72 The system can send an event notification to the mobile device registered in the DVR. The mobile app DW Mobile Plus™ must be installed on your smartphone device before registration. Select USE MOBILE NOTIFY to use this function and select the event to notify.
  • Page 73 QR code menu (PATHFINDER service is in use) When users scan the QR code with DW’s mobile application (DW Mobile Plus™), they can easily register the system and monitor it. Users can also check the PathFinder status for their devices at the bottom of the screen.

  • Page 74: Export

    User Manual | 74 Export Manual Export Users can easily archive videos while viewing the video playback. In live mode, click the [EXPORT] icon in the menu bar to open the backup menu. In playback mode, press the [QUICK EXPORT] icon in the menu bar. Pressing it once will indicate the start time for the backup file.
  • Page 75 Backup Video Playback If [ADD VIEWER] is selected, the backup image can be reviewed on a PC with no need for additional installation. Once the backup device (USB, CD/DVD.) is connected to a PC, the files will appear in the USB’s folder.
  • Page 76 User Manual | 76 WATERMARK Verification on AVI File Convert the backup file to an AVI file to play the file in ordinary media players. Playback the SSF file in Single CH mode and click [Pause]. Click [AVI Convert]. Define the start and end times. When the AVI file is played back in the BackupPlayer, verify whether the file has been altered or not by pressing the [Watermark] button ( ).

  • Page 77: Web Surveillance Through Internet Explorer

    Web Surveillance through Internet Explorer The VMAX IP Plus has a built-in web server by itself. This allows you to access the system by an ordinary web browser via the network for live monitoring, playback, or remote configuration without installing any additional software.

  • Page 78: Web Monitoring

    User Manual | 78 Web Monitoring Once the Active X files are installed, the live view from the NVR will appear on the web page automatically. Users can select other menus such as PLAYBACK and SETUP, or LOGOUT. LIVE Users can select which channels to view in live mode, set the reconnection time interval in case of connection loss, and connect or disconnect all channels.

  • Page 79: Web Playback

    ASPECT RATIO Manually select the size ratio of the image either the original ratio or monitor ratio. FULLSCREEN Users can change the view to full screen. Right-click on the screen to exit full-screen mode. Web Playback To remotely playback video from the NVR, click “PLAY” on the top of the window. PLAYBACK TIME Select the date and time and click “GO”...

  • Page 80: Setup

    User Manual | 80 Setup [Menu of Setup] Main Classification Sub Classification INFORMATION USER DISPLAY SYSTEM UPGRADE CONFIGURATION CAMERA DEVICE AUDIO KEYBOARD SENSOR CAMERA ALARM EVENT EXTRA ALARM CAMERA MANAGEMENT RECORD REGISTRATION SCHEDULE NETWORK DDNS NETWORK NOTIFICATION HTTPS/CERTIFICATES CERTIFICATE SYSTEM LOG EVENT LOG ELEVATOR LOG VIDEO ANALYTICS LOG...

  • Page 81: Web Surveillance Through Browsers (Other Than Internet Explorer)

    Web Surveillance through Browsers (other than Internet Explorer) Web Login When accessing the unit from a web browser other than Internet Explorer (Chrome, Safari, etc.), enter the NVR’s IP Address or DDNS address in the address bar. When the login page appears, enter the user ID and password.

  • Page 82: Web Playback

    User Manual | 82 Users can control Pan/Tilt, Zoom In/Out, Focus In/Out and Preset buttons to control PTZ cameras connected to the NVR. POP-UP MENU Right-click to open additional options: • Close all Channels: Close all channels • Close the selected channels: Close the selected channels. •...
  • Page 83 CAMERA DEVICE AUDIO KEYBOARD SENSOR CAMERA ALARM EVENT EXTRA ALARM CAMERA MANAGEMENT RECORD REGISTRATION SCHEDULE NETWORK DDNS NOTIFICATION NETWORK HTTPS/CERTIFICATES CERTIFICATE GENERATION CERTIFICATE IMPORT SYSTEM LOG EVENT LOG VIDEO ANALYTICS LOG IVA LOG...

  • Page 84: Q & A

    User Manual | 84 Q & A 1. NVR does not record images in sensor mode and/or motion mode. It records images only when there is an event for the corresponding mode. 2) Check that the settings are correct in the menus: [Event > Sensor], [Event >...
  • Page 85 7. The image on the remote software has suddenly disappeared after displaying it for a brief time. 1) Some ISPs restrict upload data/traffic volume. Please contact your ISP. 2) Upload traffic restrictions can be easily checked with the following steps. >...

  • Page 86: Specifications

    Local backup by USB, network backup by CMS System recovery after power failure Auto-reboot and journaling file system Firmware upgrade FTP, USB Back-up Remote, USB Other Special features Local PoE switch function DW Mobile Plus™ app for Apple® and Android® smartphones Mobile client and tablets...
  • Page 87 Health check Real-time system, network and PoE status monitoring IR remote controller (optional), USB mouse, PTZ control by System operation keyboard (optional) Power requirements 48V DC 110~240V A/C 110~240V A/C 90W total power 360 W total power 300 W total power budget, 1.875A budget, 5.5A, budget, 5.5A,...

  • Page 88: Warranty Information

    User Manual | 88 Warranty Information Go to https:/ /digital-watchdog.com/page/rma-landing-page/ to learn more about Digital Watchdog’s warranty and RMA. To obtain warranty or out of warranty service, please contact a technical support representative at: 1+ (866) 446-3595, Monday through Friday from 9:00 AM to 8:00 PM EST. A purchase receipt or other proof of the date of the original purchase is needed before warranty service is rendered.

  • Page 89: Limits And Exclusions

    Limits and Exclusions There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including without limitation, damage to recording media) resulting from the use of these products or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.
  • Page 90 DW® East Coast office and warehouse: 5436 W Crenshaw St, Tampa, FL USA 33634 DW® West Coast office and warehouse: 16220 Bloomfield Ave, Cerritos, CA USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@digital-watchdog.com Technical Support PH: USA & Canada 1+ 866-446-3595...

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