Solving Problems - IBM Brocade Installation And User Manual

Solving problems

This chapter provides basic troubleshooting information to help you solve some problems that
might occur while you are setting up the Brocade 2-Port 10Gb Converged Network Expansion Card
(CFFh). If you are having a problem with the high speed adapter, use the following information to
help you determine the cause of the problem and the action to take. Additional troubleshooting and
debugging procedures are available in the following publications:
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For more detailed information about troubleshooting the ServeRAID™ controller, see the following
documents on the Support CD or at http://www.ibm.com/systems/support/.
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Make sure that you are using the latest versions of device drivers, utilities, firmware, and BIOS code
for the following devices. If these items are not at the latest levels, the BladeCenter unit might not
recognize one or more of the following devices, and the BladeCenter unit or these devices might
not be able to start.
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•
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If necessary, install the latest versions of device drivers, utilities, firmware code, and BIOS code for
the previously listed devices.
To download the most recent device drivers, utilities, firmware updates, BIOS code updates, and
expansion-card boot code updates, go to
information about upgrading the device drivers, firmware, and BIOS code for BladeCenter
components. The instructions are in the documentation that comes with the updates. Also see the
Installation and User's Guide for your blade server for additional information.
Notes:
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©Copyright IBM Corp. 2010
Problem Determination Service Guide or Hardware Maintenance Manual and Troubleshooting
Guide for the blade server
Brocade Adapters Troubleshooting Guide in the following location
http://www.brocade.com/sites/dotcom/services-support/drivers-downloads/CNA/IBM.page.
BladeCenter unit, blade server, or I/O module Installation and User's Guide
Blade server Problem Determination and Service Guide
The high speed adapters in the BladeCenter unit and in the blade servers
The blade servers
The management module
The I/O modules and controller that are used by the high speed adapters in the BladeCenter
unit and in the blade servers
For the latest version of the IBM BladeCenter Management Module Command-Line Interface
Reference Guide, go to http://www.ibm.com/systems/support/.
Changes are made periodically to the IBM Web site. Procedures for locating firmware and
documentation might vary slightly from what is described in this document.
http://www.ibm.com/systems/support/
Chapter
6
for the latest
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