Solving Problems; Basic Troubleshooting; Detailed Troubleshooting - IBM Flex System FC5024D User Manual

Solving problems

This chapter provides troubleshooting information to help you solve some problems that might occur
while you are setting up the IBM Flex System FC5024D 4-Port 16Gb FC Adapter.
If you cannot locate and correct a problem by using the information in this section, see
"Getting help and technical

Basic troubleshooting

Because adapters, such as IBM Flex System FC5024D 4-Port 16Gb FC Adapter, are installed in
compute nodes as part of an IBM Flex System chassis, problems may occur for reasons other than when
adapters are installed in standard host systems. This section outlines some general methods for isolating
causes of problems with adapter operation. For more information, refer to the troubleshooting and
maintenance information published for your specific IBM Flex System compute node and chassis. Also,
refer to the support location on the IBM website for your compute node and chassis.
If problems exist with adapter operation in a compute node, verify the following:
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Detailed troubleshooting

Detailed troubleshooting and debugging procedures for the adapter are available in the Brocade
Adapters Troubleshooting Guide at www.brocade.com/adapters-ibm-flex.
©Copyright IBM Corp. 2013
assistance".
The compute node is turned on.
The adapter is installed in the appropriate connector in the compute node. On some compute nodes,
connectors may only support a specific adapter type. Refer your IBM Flex System Installation and
Service Guide for help.
The chassis is configured for adapter operation. Refer to your IBM Flex System Enterprise Chassis
Installation and Service Guide and documentation on chassis components for help.
The compute node in which the adapter is installed is correctly configured for adapter operation
and is correctly installed in the chassis. Refer to your IBM Flex System Enterprise Chassis
Installation and Service Guide for help.
All devices in the chassis that support adapter operation are installed in the appropriate bays and
correctly configured. Refer to your IBM Flex System Enterprise Chassis Installation and Service
Guide for help.
You are using the latest device drivers, firmware, and BIOS for the compute node and other
components in the chassis that support adapter operation.
Chapter
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Appendix B,
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