AVer PTZ Management User Manual
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AVer PTZ Management User Manual

AVer PTZ Management User Manual

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AVer PTZ Management
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Summary of Contents for AVer PTZ Management

  • Page 1 AVer PTZ Management User Manual...
  • Page 2 © 2022 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 3 Tel: +81 (0) 3 5989 0290 Support.EDU.JP@aver.com Vietnam Branch Office Công ty TNHH AVer Information (Việt Nam) Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phố Hồ Chí Minh 700000, Việt Nam Tel: +84 (0)28 22 539 211...

  • Page 4: Table Of Contents

    PREFACE ......................... 1 MINIMUM SYSTEM REQUIREMENT ..............1 DOWNLOADING THE APPLICATION ..............2 HARDWARE CONNECTION .................. 3 INSTALLATION ......................4 Install AVer PTZ Management ................4 GETTING STARTED ....................5 Login ........................5 Forget Password ..................... 6 Main Functions Introduction ................. 7 Camera ......................

  • Page 5: Preface

    PREFACE AVer PTZ Management is a software that allows you to manage and control multiple AVer cameras through the network. You can update, setup or group the connected cameras anywhere as long as the network is available. MINIMUM SYSTEM REQUIREMENT PC hardware and software requirement: ®...

  • Page 6: Downloading The Application

    DOWNLOADING THE APPLICATION You can find and manage the AVer cameras via AVer PTZ Management. Download and install AVer PTZ Management at the client (PC/laptop) site. Visit our download center (see the URL below) to download AVer PTZ Management. Headquarters: https://www.aver.com/download-center...

  • Page 7: Hardware Connection

    HARDWARE CONNECTION  Please make sure all devices are well-connected and powered on.  Install “AVer PTZ Management” application.  The server site IP needs to be a public IP address, if the client site and server site are not on the same LAN (different locations).

  • Page 8: Installation

    “I agree”. [Note] You can later disable data collection if required. Please refer to Usage Data in the Configure System Settings chapter for more details. 2. After installation, the AVer PTZ Management icon will be displayed on the desktop. 3. Double-click to launch AVer PTZ Management.

  • Page 9: Getting Started

    Click “Login.” [Note] User name and password remain admin even if your device changes. [Note] The recommended monitor resolution to view AVer PTZ Management is 1920x1080. Some layout will be incomplete in the 1366x768 resolution. 3. For first time login, please enter your email address in case you need to...

  • Page 10: Forget Password

    Forget Password If the login password of AVer PTZ Management is forgotten, click hyper link on the login dialog. Enter the E-mail address and then click the button to receive your new password.

  • Page 11: Main Functions Introduction

    Main Functions Introduction AVer PTZ Management provides three main functions, including Camera, Setup and Management. Camera: You can use the Camera page to control the connected cameras and display camera live views. For more details, please refer to Camera. Setup: You can use the Setup page to add cameras or group the connected cameras.

  • Page 12: Camera

    Camera You can use the Camera page to control the connected cameras and display camera live views. Camera List Logout Switch Group Switch Layout Live View Window Audio Mute/Unmute About Switch Layout Page Control Panel Camera List: After adding cameras to the system, you can see the added cameras on the Camera List.
  • Page 13 To select a camera on the Live View window, directly click on a camera, the selected camera will be highlighted with a blue frame. About: Click to see more info about AVer PTZ Management. Logout: Click to logout AVer PTZ Management.

  • Page 14: Control Panel

    Control Panel You can use the Control Panel to control the camera selected on the Live View window. Functions on the Control Panel are described as below. To start using the Control Panel: 1. Select a camera on the Live View window by clicking on it, the selected camera will be highlighted with a blue frame.
  • Page 15 In Manual Focus mode (gray Auto button), you can manually click the + or – button to focus near or far. Go to Preset Positions: AVer PTZ Management supports up to 256 preset positions. You can control the camera to turn to the pre-configured preset positions.
  • Page 16 Click Track: Click the “Click Track” button to enable (blue button) or disable  (gray button) the change target function. When camera has focused on a target, the target will be locked on with a red frame. Other recognized targets will be locked on with a blue frame. If you want to select a new target for the camera to track, click on the “Click Track”...
  • Page 17 Perform Go to Preset Function To perform the Go to Preset function, follow the steps below: 1. Ensure the preset positions of the camera have been pre-configured. You can use the “Go To Web” button to enter the camera Web interface and then configure the preset positions.

  • Page 18: Setup

    Setup You can use the Setup page to add cameras or group the connected cameras. You can also configure some system settings using this page. Assign the snapshot folder, select language, update Add, edit and delete the supported camera list, adjust resolution, and user information enable/disable the collection of usage data Search, add, delete...

  • Page 19: Add Cameras

    To manually add cameras: 1. Under Setup > Device, click the “Add” button. ® 2. If you want to add an AVer camera, select AVer PTZ; if you want to add an NDI camera, select NDI. 3. Input the camera information.
  • Page 20 To automatically add cameras: You can automatically search for the cameras connected on the same LAN and then add them to the PTZ Management application. 1. Under Setup > Device, click the “Add” button. 2. Click the “Auto Search” button. The application will automatically search for ®...
  • Page 21 4. Select a desired camera by clicking on it, the selected camera will be highlighted with a blue background. Click “OK”. 5. Input the Account name and Password of the camera. Click “Save”.
  • Page 22 6. The camera will be added to the device list. 7. Follow steps 1~5 to add more cameras. 8. If you want to edit or delete a camera, on the Device List, select a camera and then click the “Delete” or “Edit” button. ®...
  • Page 23 4. You can optionally edit or delete the group by clicking...

  • Page 24: Group Cameras

    Group Cameras After adding cameras to the PTZ Management application, you can start grouping the added cameras for management purpose. By default, up to 64 groups can be added. 1. Add cameras. Please refer to Add Cameras for more details.
  • Page 25 5. To add cameras to the created group, select a group by clicking on it and then click the “Add” button. Add New: If you want to manually add cameras to this group, click “Add  New” and then input the related camera info. Please refer to To manually add cameras in the Add Cameras chapter.

  • Page 26: Import/Export Camera Profile

    To import camera profile: 1. Prepare and store the camera profile (.csv) to your computer/system installed with PTZ Management software. You can click the “Export” button on Setup > Device to get the .csv file. 2. To import camera profile to the Device List of All Devices, click “All Devices”...
  • Page 27 You can export camera profile from “All Devices” or the created “Groups”. Here we use “Group” for example on how to export camera profile. To export camera profile: 1. Under Setup > Device, click on a Group on the left-side pane, select the cameras you want to export, and then click “Export”.

  • Page 28: User Account Management

    User Account Management You can add, edit or delete user accounts using this page and grant privileges to admin/user accounts. 1. To add a new account, under Setup > User, click the “Add” button. 2. Input the User Name, Password and E-Mail of the user. Select a Type for this user account and then select the privilege items from the Group and Device fields.

  • Page 29: Configure System Settings

    Management is 1920×080. The other resolution available is 1280×720. The software will restart after you change the resolution. Usage Data: To continuously improve AVer PTZ Management, we may collect your usage data. However, we will not collect personally identifiable information such as your e-mail address, MAC address, IP address, etc.

  • Page 30: Management

    Management Under Management, you can view the connected camera information such as camera name, IP information, firmware version, camera status and etc.. You can set up system notifications, update camera firmware, reset camera value to factory default, reboot the camera, or set up schedules to power on/off/reboot the cameras.

  • Page 31: System Notifications

    System Notifications You can receive system notifications, such as “new camera firmware available” or “camera video loss” with pre-configured email account. 1. Under Management, click “System Notifications” and then click “Add”. 2. Configure the related settings. Conditions: Select the desired conditions to be notified. Send E-mail: Click “Settings”...

  • Page 32: Firmware Update

    File” and then click to open the firmware file. Select the camera and then click the “Start” button. PTZ Management will start updating firmware of the selected camera. [Note] After updating, the cameras will restart. The AVer PTZ Management will lose connection with the camera.

  • Page 33: Scheduling

    Remember to turn on Wake On Lan (WOL) of PTC500s, PTC115, TR530 and TR320 before power on.  The PTZ Management must be running in order to control the camera on /off/reboot. To create a schedule: 1. Under Management, click “Scheduling” and then click “Add Schedule”.
  • Page 34 Action items: Set up action time for the selected action items. Action items include On Time, Reboot Time and Off Time. Select cameras: You can select the desired cameras to be applied with this schedule. Select from All (all cameras added to the system), Group (all cameras of the selected group) or Select Device (select the desired cameras).

  • Page 35: Troubleshooting

    Please check VISCA over IP is enabled. The web setting interfaces vary depending on models.  If AVer PTZ Management and camera are not at the same LAN segment, please check UDP and TCP ports are not blocked by the firewall. ...
  • Page 36 DHCP server. In that case, a warning message will pop up. You can change, delete or add a camera IP address again via AVer IPCam Utility to resolve the IP conflict.

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