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Problem
Cause
Turntable
While turning, the
There is no roller ring, or
turntable comes
the roller ring is not properly
out of place or
in place.
stops turning.
The turn table
The roller ring is not
drags while
properly in place, there
turning.
is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table
Food residue is stuck to the
rattles while
bottom of the oven.
turning and is
noisy.
Grill
Smoke comes
During initial operation,
out during
smoke may come from the
operation.
heating elements when you
irst use the oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or arranged.
If the above guidelines do not enable you to solve the problem, then contact
your local SAMSUNG customer service centre.
Please have the following information read.
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
MG23F301TQW_BW_DE68-04178S-00_EN.indd 40
INFORMATION CODE
Action
Check code
Install the roller ring and
then try again.
Adjust the amount of food
and do not use containers
that are too large.
Remove any food residue
stuck to the bottom of the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Put the food a suitable
distance away while
cooking.
Make sure food is properly
prepared and arranged.
40
Cause
Control
Clean the keys and check if there is water on
buttons are
the surface around key. Turn of the microwave
C-d0
pressed over
oven and try setting again. If it occurs again, call
10 seconds.
your local SAMSUNG Customer Care Centre.
For any codes not listed above, or if the suggested solution does not solve
the problem, contact your local SAMSUNG Customer Care Centre.
Action
2/3/2015 8:01:12 PM
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