Service And Support - Powerware BD User Manual

Appendix
6. Highlight the ConnectUPS Web/SNMP Card IP
address to select the individual card. Click
enter the Superuser name and password. Repeat this
step for each card that will be upgraded.
7. Select
upgrade file that was previously downloaded or
otherwise received and copied to the PC.
Select
starts, do not cancel or interrupt the upgrade process.
Otherwise, the ConnectUPS Web/SNMP Card receives
a corrupted image, preventing the card from operating
correctly.
8. When the Upgrade Utility completes, exit the
program by selecting
the confirmation.

Service and Support

If you have any questions or problems with the UPS, call your
Local Distributor
telephone numbers and ask for a UPS technical representative.
In the United States:
Europe, Middle East, Africa:
Asia:
Australia:
Please have the following information ready when you call the
Help Desk:
: Model number
: Serial number
: Version number (if available)
: Date of failure or problem
: Symptoms of failure or problem
: Customer return address and contact information
34
ConnectUPS Web/SNMP Card (X and BD Models) User's Guide
next to and select the binary
Open Filename
to start the process. After the process
Upgrade
and then answering
Quit
or the at one of the following
Help Desk
and
Modify
to
Yes
or
:
Rev A www.powerware.com