For connections experiencing lag or a slow response:
•
Check for other devices on the network utilizing large portions
of the bandwidth and if possible temporarily stop their current
utilization and recheck the connection.
•
If lag still exists, clear the cache on the computer and if
still needed, unplug the Ethernet cable or disable the Wi-Fi
connection to the computer experiencing the slow connection
and then reconnect or enable the Wi-Fi connection and try the
connection again.
In rare cases you may also need to:
•
Unplug the Ethernet cable to Verizon Internet Gateway and
restart the Verizon Internet Gateway, wait 1-2 mins. and insert
the Ethernet cable again.
•
Under limited circumstances you may use a port forwarding
configuration on the router, based on the application you are
using (refer to the 5.0e/ Port Forwarding section or Verizon's
support online help for more details).
http://support.verizon.com/router
06 / TROUBLESHOOTING
|
©2022 Verizon. All Rights Reserved
151