Nortel 2007 User Manual page 126

Additional features
Table 5: Troubleshoot Virtual Office (Part 2 of 3)
Displayed Message
Invalid ID (1)
Invalid ID (2)
Invalid ID (3)
Locked from Login
Permission Denied
(1)
Permission Denied
(3)
126
Probable Cause
Incorrect User ID
entered.
User ID is not in
Gatekeeper
database.
Incorrect User ID
entered.
Incorrect User ID
entered.
User ID in
Gatekeeper database
points to originating
Call Server.
Three failed attempts
to enter the correct
Station Control
Password.
Remote telephone
has no Station
Control Password.
Incorrect User ID
entered.
Remote telephone
has no Station
Control Password.
Actions
Enter correct User ID.
Notify system
administrator.
Enter correct User ID.
Enter correct User ID.
Notify system
administrator.
Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Notify system
administrator.
Enter correct User ID.
Notify system
administrator.