CAIRE Companion 5 Provider Technical Manual
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CAIRE Companion 5 Provider Technical Manual

Oxygen concentrator
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Companion 5™
Oxygen Concentrator
PROVIDER TECHNICAL MANUAL

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Summary of Contents for CAIRE Companion 5

  • Page 1 Companion 5™ Oxygen Concentrator PROVIDER TECHNICAL MANUAL...

  • Page 2: Table Of Contents

    User Controls And System Status Indicators ....3 Bottom Gross Particle Filter .......... 19 Air Intake Filter (Cartridge) ..........19 Introduction to the Companion 5 Oxygen Concentrator . 4 Internal HEPA Disc Filter ..........19 Oxygen Concentration Check ........19 Companion 5 Oxygen Concentrator Specifications ..5 Maintenance Procedures ...........

  • Page 3: General Information

    Companion 5 oxygen concentrator. Instructions in this manual are intended to help ensure that: • Providers are familiar with Companion 5 system components and system principles of operation • Providers are given proper guidance in the use of the Companion 5 and its accessories that can be conveyed to patients •...

  • Page 4: Introduction To The Companion 5 Oxygen Concentrator

    Oxygen Concentrator Introduction to the Companion 5 Oxygen Concentrator Companion 5 FRONT Power Switch Outer Case Oxygen Outlet Barb LED Display LCD Display Humidifier Flow Meter Bottle Support Stand (Bottle optional) BACK Carrying Handle Cooling Air Intake Exhaust Vent Air Intake...

  • Page 5: Companion 5 Oxygen Concentrator Specifications

    See ALARM CONDITION AND ALARM CODES Capacitor Back-Up Alarm Power Filters HEPA, Compressor Intake Filter IEC Class II, Type BF Applied Part, IPX1 Device Classification To ensure there is no power to the Companion 5 Note: oxygen concentrator, please unplug cord.

  • Page 6: Provider Support Policy

    RMA, warranty or serial number questions must be handled by their Provider. Provider Support Policy: CAIRE Inc. is unable to provide direct assistance, clinical advice or recommendations to a patient or end-user. Providers have sole responsibility in assisting their patients.

  • Page 7: Electromagnetic Compatibility

    Immunity of the Companion 5. The Companion 5 should not be used adjacent to or stacked with other equipment and that if adjacent or stacked use is necessary, the Companion 5 should be observed to verify normal operation in the configuration in which it will be used.

  • Page 8: Guidance And Manufacturer's Declaration-Electromagnetic Immunity

    Oxygen Concentrator Guidance and manufacturer’s declaration–electromagnetic immunity The Companion 5 is intended for use in the electromagnetic environment specified below. The customer or the user of the Companion 5 should assure that it is used in such an environment. Immunity test...

  • Page 9: Guidance And Manufacturer's Declaration-Electromagnetic Immunity

    Oxygen Concentrator Guidance and manufacturer’s declaration–electromagnetic immunity The Companion 5 is intended for use in the electromagnetic environment specified below. The customer or the user of the Companion 5 should assure that it is used in such an environment. Immunity test...

  • Page 10: Recommended Separation Distances Between Portable And Mobile Rf Communications Equip- Ment And The Companion 5

    RF communications equipment and the Companion 5 The Companion 5 is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the Companion 5 can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the Companion 5 as recommended below, according to the maximum output power of the communications equipment.

  • Page 11: Theory Of Operation

    Board (PCB) microprocessor that controls valve timing, alarm indications, and OCSI functions (if applicable). The Companion 5 is a stationary medical device used to extract oxygen from the atmosphere, concentrate it, and present the oxygen Optional Gross Provides gross particle filtration for intake to the patient.

  • Page 12: Flow Delivery

    Electrical Operation Oxygen exiting the product holding tank flows through a pressure All electrical components of the CAIRE Companion 5 are all controlled regulator that reduces the high pressure oxygen to a lower, more by a PCB. The electrical cord supplies mains AC power (120 VAC @ manageable pressure before it is delivered to the patient.

  • Page 13: Microprocessor

    Figure 5. Each input and output is described further in the following sections. The CAIRE Companion 5 contains an audible buzzer that is sur-face mounted on the PCB. Its purpose is to alert users of alarm conditions.

  • Page 14: Ocsi Sensor - (Ocsi Units Only)

    Figure 7: Serial Number Label End of Life At the end of the service life of the CAIRE Companion 5, it should be disposed of in accordance with local regulations.

  • Page 15: Indications For Use

    Welcome to the CAIRE Companion 5 oxygen concentrator. Setting up mental oxygen. The device is not intended for life support nor does and training your patient to use the Companion 5 has never been it provide any patient monitoring capabilities.

  • Page 16: Using Around The House

    WARNING: INSPECT THE ELECTRICAL CORD FOR DAMAGE BEFORE USE. IF THE CORD IS DAMAGED, DO NOT PLUG IT INTO Note: Turn the Companion 5 to the “Off” (O) position to avoid AN ELECTRICAL OUTLET OR ATTEMPT TO OPERATE THE alarming before disconnecting the AC Power cord.

  • Page 17: Adjust Flow Control Rate

    Oxygen Concentrator Adjust Flow Control Rate Maintenance–Patient Turn the flow control knob to the oxygen flow rate (LPM) prescribed by your physician. Optional Handle Gross Particle Filter (if installed) The patient should clean the handle gross particle filter weekly if installed.

  • Page 18: Clean And Care For Tubing And Cannula

    LED/LCD display. Proceed as directed by the manufacturer. Patient Training Checklist Use the following checklist as a guide to assist in setup and training a patient on the use of the Companion 5 and its accessories. Patient Name: Companion 5 Serial #:...

  • Page 19: Preventive Maintenance-Provider

    The air intake filter should be replaced at least once every 2 Provider years or as needed. The frequency of the maintenance should be based on the environment in which the Companion 5 is used. Harsh environments may require air intake filter Introduction replacement more frequently than every 2 years.

  • Page 20: Maintenance Procedures

    Oxygen Concentrator Maintenance Procedures The following section lists procedures that are necessary to maintain the Companion 5. Service should only be performed by a qualified technician. To perform periodic maintenance, the only tools that should be necessary are: • #1 Phillips Screwdriver •...

  • Page 21: Record Hours Of Operation

    Shipping and Transporting the Record Hours of Operation Companion 5 To help maintain the Companion 5, you may obtain the total hours of operation. When shipping the Companion 5, use original packaging if possible. If original packaging material is not available, then...

  • Page 22: Provider Service And Maintenance Record

    Provider Service and Maintenance Record Whenever maintenance or service is performed on an Companion 5 unit, an entry should be made in the service log for that concen- trator or recorded in accordance with your company’s standard procedure. Whenever the case of the Companion 5 is opened, the flow rate, concentration, and alarm status should be verified per the Test Procedures in this manual.

  • Page 23: Troubleshooting, Service, And Repair Procedures

    Oxygen Concentrator Troubleshooting, Service, and Repair Procedures CAUTION The Companion 5 contains electrostatic sensitive components. Do not open or handle except at a static free workstation. Do not remove cover with-out ESD protection. General Troubleshooting Before reviewing the troubleshooting chart, the following steps may be useful to isolate any malfunctions: 1.

  • Page 24: Troubleshooting Table

    Oxygen Concentrator Troubleshooting Table Symptom Possible Cause Corrective Action Oxygen Tubing Check the nasal cannula and any extension tubing being used for kinks, blockages, or Kinked/Leaking leaks. Verify that all tubing connections are secure. Replace and tubing if necessary. Humidifier Bottle Check the humidifier bottle and tubing for blockages or restrictions.
  • Page 25 Oxygen Concentrator Symptom Possible Cause Corrective Action Intermittent Verify that the electrical cord is plugged into an outlet and that there is power being 1 Power Failure Audible Buzzer supplied to the outlet. Replace the electrical cord if necessary. With Red Light (Alarm Code: 2 Blown Fuse Replace circuit board.

  • Page 26: Alarm Conditions And Alarm Codes

    Note: the provider, not the user. Warning Alarms The CAIRE Companion 5 contains both visual and audible alarms to alert the user when there is a malfunction with the unit. The audible buzzer and the LED lights work in conjunction to display operating and alarm conditions of the concentrator.
  • Page 27 Oxygen Concentrator The table below shows all of the alarm conditions that can be experienced by the CAIRE Companion 5: Alarm Audible Colored Possible Cause Patient Action Code Alarm None Green Solid The Companion 5 None is working properly AL-P01 Itermittent System Malfunction Turn the power switch to the “OFF”...

  • Page 28: Repair And Testing Procedures

    The following test and repair procedures have been developed to 3. Keeping the switch in the “ON” (I) position, disconnect the allow for both performance verification of the CAIRE Companion 5 as electrical cord from its outlet power. well as proper removal and replacement of defective parts. If a unit 4.

  • Page 29: Product Regulator Check And Setting

    2. Turn the flow meter adjustment knob counter-clockwise until it reaches 5 LPM. 3. Allow the unit to run for ten minutes. 4. Install test pressure gauge to the outlet of the Companion 5 unit. 5. The outlet pressure should be 4.3-4.9 psig (29.6-33.8 kPa).

  • Page 30: Hepa Filter

    Oxygen Concentrator HEPA Filter • Direction of flow on the filter is indicated by 1. Press the power switch in the “OFF” position and unplug the text “IN”. HEPA filter is flow directional. the electrical cord. Note: • In the picture above, “IN” should be facing 2.

  • Page 31: Adjusting The Product Regulator For Normal Operation

    Oxygen Concentrator Adjusting the Product Pressure Regulator Replacement Regulator for Normal Operation 1. Press the power switch in the “OFF” position and unplug the electrical cord. 1. Disconnect the humidifier bottle, if used, and the tubing 2. Remove the outer case. from oxygen outlet.

  • Page 32: 2-Way Solenoid Valve

    Oxygen Concentrator Compressor 2-Way Solenoid Valve 1. Press the power switch in the “OFF” position and unplug the electrical cord 2. Remove the outer case. Sieve bed is now exposed. Recommend that Note: the tubing be capped to limit exposure of sieve bed to moisture.

  • Page 33: Cooling Fan

    Oxygen Concentrator Cooling Fan 1. Press the power switch in the “OFF” position and unplug the electrical cord. 2. Remove the outer case. 3. Disconnect the cooling fan’s wires from the PCB. 4. Remove the 4 screws from the compressor cover using a Phil-lips head screwdriver.

  • Page 34: Printed Circuit Board (Pcb)

    1.8 or above board. also require changing the heat exchanger to a generation 2 heat exchanger. The software CAIRE offers a complete Gen 1 to Gen 2 version can be checked on the display screen Note: factory upgrade under part number 21164063.
  • Page 35 Oxygen Concentrator 4. Unplug valve and power cord wire connections from 8. Pull outward on the top of the sieve bed assembly to PCB. remove it from the grommet at the top of the case. 9. Lift upward to remove the beds and product chamber, while holding camber, from the base of the concentrator.

  • Page 36: Power Switch

    Oxygen Concentrator Oxygen Concentrator Power Switch 1. Press the power switch in the “OFF” position and unplug 5. Pull outward on the flow meter from the outside of the the electrical cord. concentrator to remove it. 2. Remove the outer case. 6.

  • Page 37: Spare Parts, Tools, And Accessories

    Attach already attached to the cannula. Tubing not specified for use the humidifier to the oxygen outlet port of the Companion 5. with this Companion 5 may impair the performance of the Use of optional humidifiers not recommended for the device.

  • Page 38: Caire Inc. Customer Service Contact Information

    Reckitt Benckiser,UK. ® Copyright © 2022. CAIRE Inc. reserves the right to discontinue its products, or change the prices, materials, equipment, quality, descriptions, specifications and/or processes to its products at any time without prior notice Date: 04/12/2022 and with no further obligation or consequence.

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