Lexmark C4342 User Manual page 172

Troubleshoot a problem
Dark print
Note: Before solving the problem, print the quality sample pages to determine the missing color. From the
home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b
Print the document.
Is the print too dark?
Step 2
a
Depending on your operating system, reduce the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Darkness.
b
Print the document.
Is the print too dark?
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b
Print the document.
Is the print too dark?
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 4. Go to step 6.
Go to step 5. Go to step 6.
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