Cannot Enable Card; Cannot Disable Card - Northern Telecom DMS-100 Series Manual

Signal processing node 5-3
Check that the cards for the node are seated properly. If not, carefully reseat
the card.
Check the 68K card status
If a node fails to enable, go to the Node Status screen for that node. From
this screen, check the status of all the cards in that node. All cards should
indicate that they are inservice.
If the 68K card indicates that it is out-of-service, then attempt to enable the
card. If the card returns to service, then go to the Node Status screen of the
terminal and re-attempt to enable the node. If the card fails to return to
service, check for SEERs and refer to the section entitled Cannot enable
card in this chapter.
If the 68K card indicates that it is faulty, attempt to disable the card. If the
card fails to disable, check for SEERs and refer to the section entitled
Cannot disable card in this chapter. If the card goes out-of-service, then
attempt to run the out-of-service diagnostics on the card. If the
out-of-service diagnostics fail, refer to the section entitled Out-of-service
diagnostics on card fail in this chapter.
If the diagnostics pass, then attempt to enable the card. If the card returns to
service, then go to the Node Status screen of the terminal and re-attempt to
enable the node. If the card fails to return to service, refer to the section
entitled Cannot enable card in this chapter.
If the diagnostics fail, check for SEERs and refer to the section entitled
Out-of-service diagnostics on card fail in this chapter.

Cannot enable card

Verify that the card is present
If any of the cards, front or back, are missing, then install them in the correct
positions for the node. Refer to the DMS VoiceMail Planning and
Engineering Guide (NTP 297-7001-100) for hardware location information.
Verify that the cards are in the correct positions
Check that the node is configured correctly, front and back. If not, then
move cards to the correct positions. Refer to the DMS VoiceMail Planning
and Engineering Guide (NTP 297-7001-100) for hardware location
information.
Verify that the cards are seated properly
Check that the cards for the node are seated properly. If not, carefully reseat
the card.
Card is present but has a faulty status
Attempt to put the faulty card out-of-service.
DMS VoiceMail Trouble-locating and alarm-clearing procedures SPM 02