Local Printers; No Printer Output; Printer Alarms - Northern Telecom DMS-100 Series Manual

8-4 Peripherals and links

Local printers

No printer output

Node printer port setup is incorrect
Check that the node printer port is set up as explained in the DMS VoiceMail
System Installation and Modification Guide (NTP 297-7001-504).
Printer setup is incorrect
Verify that the printer setup matches the node printer port setting.
Cable connections to the printer are incorrect
Verify that the current loop cable is connected to the correct port.
Verify that the current loop pairs from the node connect to the correct pairs
on the current loop interface (that is, either a current loop adapter or a
current loop port). Refer to DMS VoiceMail System Installation and
Modification Guide (NTP 297-7001-504) for cable and signal assignments.
Current loop adapter is defective
Replace the current loop adapter.
Transition module is defective
Replace the transition module by referring to the DMS VoiceMail Card
Replacement Procedures (NTP 297-7001-502).
Printer is defective
Replace the printer.

Printer alarms

Check the printer for visible and audible alarms. The HP ThinkJet printers
have a small LED to indicate alarms. The LP120 and LA120 both have an
audible and visual alarm. Alarms occur for the following conditions:
Out of paper
Check the paper supply. If the printer is out of paper, then add paper. If the
printer is not out of paper, then the printer requires service.
Paper jam
Check the paper supply and ensure that the paper is feeding correctly. If the
paper does not advance properly, then adjust the paper feed. If the paper
continues to jam, then the printer requires service.
297-7001-503 Standard 02.02 March 1994