Thermal transfer / direct thermal
bar code printer (72 pages)
Summary of Contents for TSC MX241P Series
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MX241P Series Thermal Transfer Direct Thermal Industrial Barcode Printers Series Lists: Users Manual MX241P/MX341P/MX641P...
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All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...
There are three models available with the MX241P Series. The MX241P prints at 203 dpi at speeds up to an amazing 18 inches per second, MX341 offers higher 300 dpi resolution at speeds up to 14 inches per second, and the MX641 features 600 dpi high resolution which makes it ideal for printing very small 2D barcodes, graphics, fine print and other ultra-high-resolution images.
1.1 Product Specification Printer model MX241P MX341P MX641P Resolution 8 dots/mm (203 DPI) 12 dots/mm (300 DPI) 24 dots/mm (600 DPI) Printing method Thermal transfer and direct thermal 457mm (18”)/second 356 mm (14”)/second 152 mm (6”)/second Print speed 104 mm(4.09”) Max.
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GPIO + Centronics (dealer option) Internal Bluetooth MFi 5.0 (factory option) 802.11 a/b/g/n/ac Wi-Fi + BT combo module (user option) Internal universal switching power supply • Input: AC 100-240V, 4-2A, 50-60Hz Power • Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W ...
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Continuous, die-cut, black mark (Bottom side or top side black mark), fan-fold, notch, Media type perforated, tag, care label (outside wound) 20 mm ~ 114 mm (0.78“ ~ 4.49“) Media width Media thickness 0.076 ~ 0.305 mm (2.99 ~ 12.01 mil) 76.2 mm (3”) Media core diameter 3 ~ 25,400 mm (0.1“...
2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2.3 Rear View External label entrance chute Power cord socket Power switch Slot-in Wi-Fi module (Option) RS-232C interface Ethernet interface USB interface Micro SD card socket GPIO interface (Option) Centronics interface (Option) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
2.3.1 LED Indication and Keypads LED indication: Status Indication Printer power off POWER Printer power on Printer is ready Printer is paused ON-LINE Blinking Printer is downloading data Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keypads: Keypads form Item name...
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LCD/LED Icon Indication: Main Page Icon Icon Indication Wi-Fi device is ready (option). Ethernet is connected. Bluetooth device is ready (option). Remaining amount of ribbon(m). Security lock. TPH cleaning. Enter the menu. Calibrate the media sensor. Enter the “Favorites” option. Enter cursor (be marked in green) located option.
3. Setup 3.1 Setting up the printer Place the printer on flat surface. Make sure the printer is power off. Connect the printer to the computer with the provided USB cable. Plug in the power cord. Note: Please switch OFF the printer before plugging in the power cord to printer power jack.
3.2 Loading the Ribbon Install ribbon on the ribbon Open the media supply spindle and paper core on the ribbon rewind cover. spindle. Thread ribbon below the Release the lever. ribbon guide bar through ribbon sensor slot.
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Ribbon Loading Path * Ink coated outside wound Wind the ribbon rewind spindle counterclockwise until the ribbon is smooth, properly stretched and wrinkle-free. * Ink coated inside wound Close the print head mechanism and the lever.
3.3 Loading the Media Open the meida cover. Install the media and use label guard to make it fixed. For 1”~2.5” width media, please install label roll guard on the supply spindle to fix media. Loading path for media...
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open the print head release lever and label guide bar release lever for loading media. Thread the leading edge of the label forward through the media guide bar pass media sensor, and place the leading edge onto the platen roller. Adjust the rear label guide to fit the label width.
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Adjust the front label guide (green) to fit the label width. Move the media sensor by adjusting the media sensor position adjustment knob, make sure the gap or black mark sensor is at the location where media gap/black mark will pass through for sensing. Black mark (Blue) GAP (White) Print head...
3.4 Loading the Fanfold/External Media Open the media cover. Insert the fanfold media through the rear external label entrance chute. Refer 3.3 to load the media. Note: Please calibrate the gap/black mark sensor when changing media. Loading paths for fan-fold labels...
3.5 Loading Media in Peel-off Mode (Option) Open the meida cover. Open print head release lever and label guide bar release lever, then pull approximately 650mm of label through the front of the printer. Remove several labels to leave liner.
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Install the paper core onto the liner rewind spindle then open the peel-off roller release lever. Feed the leading edge of liner through the peel-off sensor and peel-off roller. Peel-off sensor Peel-off roller Wrap the liner onto the paper core and wind the spindle until the liner stretched properly.
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Press the middle of the peel-off roller to close the peel-off roller release lever. Close print head release lever and label guide bar release lever. Press the FEED button to test.
3.6 Loading Media in Rewinder Mode (Option) Open the meida cover. Install the paper core on the rewind spindle. Open print head release lever and label guide bar release lever to pull approximately 650mm of label through the front of the printer. Feed the leading edge of media through the redirect front panel as picture shown.
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Wrap the label and stick the label onto the paper core. until it’s stretched properly. Adjust the supply holder guide to fit the supply width. Turn the screw to fix the supply holder guide. Fixing screw Wrap the liner onto the paper core and wind the spindle until the liner stretched properly.
4. Knob Adjustment Print Head Pressure Adjustment Knob has 5 levels’ adjustment. Different number means different pressure to the print head . Due to media is aligned to the inbound of the printer mechanism, different media width requires the different pressure. Users can try which level can meet their expectation.
4.1 Ribbon Tension Adjustment Knob Ribbon Tension Adjustment Knob has 3 positions for adjustment. Due to ribbon is aligned to the inbound of the printer mechanism, different ribbon or media widths require different ribbon tension to print correctly. Therefore, it may require to adjust the ribbon tension adjustment knob to avoid wrinkle and get the best print quality.
4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
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Wrinkle happens from label lower left to upper right direction STEP 1 STEP 1 STEP 2 Feed Direction Pressure level: 5>4>3>2>1 (5 is the highest) Step 1 Decrease the right side’s pressure per level to check whether wrinkles is gone. adjustment knob. ...
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Wrinkle happens from label lower right to upper left direction STEP 1 STEP 2 Feed Direction Pressure level: 5>4>3>2>1 (5 is the highest) Step 1 Decrease the left side’s pressure per level to check whether wrinkles is gone. adjustment knob. ...
4.3 Suggestion of Ribbon Tension Adjustment For 4” width ribbon If the ribbon width is 4”, adjust both ribbon tension adjustment knobs to the #1 on ribbon supply & rewind spindles. (Factory default ribbon tension is #1) Ribbon Rewind Spindle Tension # 1 Ribbon Supply Spindle Tension # 1...
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For 3” width ribbon If the ribbon width is 3”, adjust both ribbon tension adjustment knobs to the #2 on ribbon supply & rewind spindles. Ribbon Supply Spindle Tension # 2 Ribbon Rewind Spindle Tension # 2 For 2” width ribbon If the ribbon width is 2”, adjust both ribbon tension adjustment knobs to the #3 on ribbon supply &...
5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
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Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings. For more information, please refer to TSC Console User Manual.
5.2 Setup Ethernet Interface Use USB or COM to establish the interface on TSC Console. Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
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Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface. The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.
5.3 Set WiFi and Add to TSC Console Interface Use USB or COM Port to set up the interface. (refer to chp.5.1) Double click to enter the printer configuration page. Click Get to receive printer’s information. ...
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For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
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After clicking Set button, it'll pop-up the window tip as below shown. IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel. Note: IP address should be shown within about 5~15 seconds after printer turn on.
5.4 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.
5.5 TPH Care TPH Care provides users to check the condition of the print head and be able to set the dot failure threshold for indicating errors when the threshold is triggered. This option is used to set the This option is used to enable treshhold for unhealthy TPH dot (ON)/ disable (OFF) the TPH number.
5.6 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...
When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...
6. LCD Menu Function 6.1 Enter the Menu By touch display: Tap the (Menu) icon on LCD main page to enter the menu. By Keys: Use navigational keys to select the (Menu) icon (be marked in green) and press the left soft key button (means ) to enter the menu.
6.2 Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Advanced : To set LCD, initialization, cutter Setting : To set up the printer settings for TSPL & type,…etc.
6.3.1 TSPL TSPL category can set up the printer settings for TSPL. Speed Slew Speed BackFeed None Speed Density Batch Mode Direction Peeler Mode Print mode Cutter Mode TSPL Offset Cutter Batch Shift X Rewinder Mode Shift Y Applicator Reference X Reference Y Code Page Country...
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Item Description Default 203 dpi: 6 Speed Set the print speed. Setting range: 2~18 for 203dpi; 2~14for 300dpi; 1.5~6 for 600dpi 300 dpi: 4 600 dpi: 3 203 dpi: 6 Slew Speed Set feed speed 300 dpi: 4 600 dpi: 3 Back Speed Set back speed Density...
6.3.2 ZPL2 Darkness Print Speed This “ZPL2” category can set up the printer settings for ZPL2. Slew Speed Back Speed Tear Off Peeler Off Tear Off Cutter Print Mode Print Width Rewind List Fonts Applicator List Images List Formats List Setup Control Prefix Menu ZPL2...
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Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 203 dpi: 6 Set the print speed. Available setting range is 2~18 for 203dpi and 2~14 for 300dpi; 1.5~6 Print Speed 300 dpi: 4 for 300dpi.. 600 dpi: 3 203 dpi: 6 Slew Speed...
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Delimiter Char Set delimiter character. Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the print head.
6.4 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Standard Black Mark Calibration Menu Sensor Auto Continuous Threshold Detect Fixed Maximum Length BMark Transmitter...
6.5.1 Serial Comm Serial comm can set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Item Description Default Baud Rate...
6.5.2 Ehernet Ethernet configures internal Ethernet configuration and checks the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Status Check the Ethernet IP address and MAC setting status. DHCP: On or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol. Config.
6.5.3 Wi-Fi Wi-Fi can set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Status Check the Wi-Fi IP address, MAC setting status,…etc. DHCP: ON/OFF the DHCP (Dynamic Host Configuration Protocol) networkprotocol. Config. DHCP Static IP:Set the printer’s IP address, subnet mask and gateway.
6.5.4 Bluetooth Bluetooth can set the printer Bluetooth settings. Status Local Name Menu Interface Bluetooth Ping Code Item Description Default Status Check the Bluetooth status. Local Name Set the local name for Bluetooth. RF-BHS Ping Code Set the local ping code for Bluetooth. 0000...
6.5.5 GPIO This option is used to set the print engine GPIO settings. (Applicator interface with DB15F connector +5V I/O) Applicator Port Start Print SIG Error On Pause Ribbon Low Mode Menu Interface GPIO Ribbon Low Output Backfeed Reprint Mode...
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Item Description Default This option is used to set the GPO_3 signal when PRINT END. Selections Description The applicator port is off. Label Label Waiting Label prints Ready format format for start for next sent processed print label signal Data Not ready ready Ready...
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Label Label Waiting Label prints Ready format format for start for next sent processed print label signal Data Not ready ready (Pin 14, Ready GPO_6) Do not Mode 2 Print start start Start (Pin 3, GPI_1) Print Do not (Pin 11, GPO_3) Label Label...
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Print Do not start start (Pin 3, Start GPI_1) Print Do not (Pin 11, GPO_3) Label Label Waiting Lab el prints Ready for format format for start next label sent processed print signal Data ready ready (Pin 14, Ready GPO_6) Mode 4 Print Do not...
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Use GPIO setting commands for customized settings. For GPIO command, please Customized refer to TSPL/TSPL2 programming manual. Start Print SIG This determines the trigger conditions for the printer to control GPI 1 and GPI4. Level mode Error On When this option is enabled and the printer is paused, the error signal (GPO_2) is LOW. Enable Pause Ribbon Low...
6.6 Advanced Language Printer Information Initialization Display Brightness Touchscreen Date Format Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us...
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Date & Time Setup the date and time on display. Security Set the password for locking the menu or favorites. The default password is 8888. Disable Cutter Type Set the cutter type. Guillotine Set the warning for media low %. if setting value is 10%, media capacity was lower Media Low Warning than 10%, the % will be shown in red.
6.7 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD...
6.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test pattern, which is useful Print Config.
6.9 Favorites Favorites helps users build a commomly used list. Arrange the commonly used setting options by Favorites Add items: Touch and hold the item > window of Join Favorites will pop up > tap Yes to add the item to Favorites. Delete items: Touch and hold the item >...
7. TroubleShooting Problem Possible Cause Recovery Procedure Plug the power cord in printer and outlet. The power cord is not properly connected. Power indicator does not illuminate The power switch is closed. Switch the printer on. ...
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mechanism. If peeler module is installed, please remove the label. If there is no peeler module in front of the printer, please Peel function is enabled. Take Label switch off the printer and install it. Check if the connector is plugging correctly. Can’t downloading the file to ...
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Sensor sensitivity is not set properly. Calibrate the sensor by Auto Gap or Manual Gap options. The media sensor is covered with dust. Clear the GAP/Black mark sensor by blower. Printhead pressure is incorrect. Please refer to the chapter 4.
8. Maintenance This session presents the clean tools and methods to maintain the printer. For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
9. Angency Complicance and Approvals EN 55032: Class B EN 55035 EN 55024 EN 60950-1 EN 62368-1 FCC part 15B, Class B ICES-003, Class B AS/NZS CISPR 32, Class B AS/NZS CISPR 32, Class B UL 60950-1 (2nd Edition) CSA C22.2 No. 60950-1-07 (2nd Edition) UL 62368-1, 2nd Edition, 2014-12-01 (Audio/video, Information and Communication Technology Equipment - Part 1: Safety Requirements) CAN/CSA C22.2 No.
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EN 62368-1:2014/A11:2017 KN 32 KN 35 K60950-1(2011-12) GB 4943.1 GB/T9254 GB 17625.1 Energy Star for Imaging Equipment Version 3.0 CNS 13438 CNS 14336-1 CNS 15663 TP TC 004 TP TC 020 IS 13252(Part 1)/ IEC 60950-1 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1.
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Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning. 4. The mains socket shall be installed near the equipment and easily accessible. 5. The unit must be protected against moisture. 6. Ensure the stability when installing the device, Tipping or dropping could cause damage. 7.
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Frequency Band Country Remark 5150-5350MHz No license needed if used indoor and Azerbaijan power not exceeding 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU...
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The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com RF exposure warning (Wi-Fi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter.
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Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement. Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil sans fil est inférieure à...
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