Do you have a question about the MB241 Series and is the answer not in the manual?
Questions and answers
Doug
March 6, 2025
calibration isnt lining up tags correctly. it cycles the tags but doesnt pick up on the perforation or the black mark on back of tag to mark start / stop of tag
1 comments:
Mr. Anderson
March 6, 2025
To calibrate the TSC MB241 Series printer for detecting tag perforations and black marks, use the AUTODETECT command. This command helps the printer determine the paper length and gap/black mark size. Follow these steps:
1. Use the AUTODETECT [x,y] command, where: - x is the paper length in dots. - y is the gap length in dots.
2. If you do not specify x and y, the printer will automatically calibrate and determine the correct sizes.
3. Ensure that the GAP or BLINE commands are not set in your program when using AUTODETECT.
4. This command is supported in firmware V6.86 EZ or later.
By following these steps, the printer will accurately detect the label gaps and black marks for proper alignment.
This answer is automatically generated
Анастасия
April 28, 2025
Здравствуйте! Подскажите как сделать калибровку принтера?
Thermal transfer/direct thermal bar code printer (40 pages)
Summary of Contents for TSC MB241 Series
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Industrial Barcode Printer MB241 Series Thermal Transfer Direct Thermal Series Models MB241/MB341 MB241T/MB341T User Manual www.tscprinters.com...
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All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto...
The printer capabilities are designed with auto-switching emulation for hassle-free deployment. TSC Standalone Creator generates printer LCD UI for quick template access, while TSCPRTGo acts as an extended display for mobile printing. SOTI Connect, TSC Console, and the Internal Embedded Webpage enable remote fleet management.
1.2 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton. 1 Printer unit ◼...
2. Operation Overview 2.1 Printer Overview 2.1.1 Front View ◼ ◼ MB241 Series MB241T Series LED indicator 2.3” color LCD display Front panel buttons 3.5” color touch LCD Media window Paper exit chute Media cover handle...
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2.1.2 Interior View Ribbon rewind spindle Print head pressure adjustment knob Print head release lever Ribbon supply spindle Label roll guard Label supply spindle External label entrance chute 3” core adapters Liner securing clip (Optional kit of Peel-off module ass’y) Liner rewind spindle (Optional kit of Peel- off module ass’y) Media guide bar (Optional kit of Peel-off...
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2.1.3 Rear View External label entrance chute Power switch USB interface (High speed mode) Slot-in Wi-Fi or GPIO interface (Option) USB host RS-232C interface Ethernet interface Power cord socket Note: The interface picture here is for reference only. Please refer to the product specification for the interface availability.
2.2 LCD Operator Control ◼ MB241 Series LED Indicator Icons Time Printer Model & Firmware Date Version Printer Status Ethernet IP or Wi-Fi IP Icons Soft Keys Navigation Keys...
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◼ MB241T Series LED Indicator Icons Firmware Version Printer Model Time & Date Printer Status Ethernet IP or Wi-Fi IP Icons Soft Keys Navigation Keys...
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2.2.1 LED Indication and Keypads ◼ LED color indication Color Meaning Solid: Power is on and ready to be used. (Green) Flash: System is downloading data or printer is paused. (Amber) System is clearing data. Solid - Printer head open, cutter error. (Red) Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
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◼ Main Page Icon Icon Function Icon Indication Enter the printer setup menu. Wi-Fi device is ready (option). Ethernet is connected. Calibrate the media sensor. Bluetooth device is ready (option). Enter the “Favorites” option. Remaining amount of ribbon (m). xxxm ...
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2.2.2 Touch Screen Manipulation Tap an item to open/use it. Be selected (Green) Scroll up Scroll down Enter Return Return...
2.3 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the button > Open the power > Release the button depending on the color of the LED. Power down and hold the right side of the Select Keys to restart the printer.
Note: If the printer is connected to the network you can see the IP address on the LCD panel. For how to connect to the network, ask your IT staff or refer to the TSC Console (or Interface) section. 2. Open the browser on your computer.
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The password setting rules are as follows: the length is limited to 8 to 15 characters, it must contain at least one uppercase and lowercase letter and a number. The content can be English letters, numbers, or symbols, but does not support double-byte characters. ...
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2.4.2 Introduction to Web User Interface Language switching Printer Model, Firmware Version, Serial Number ..etc. Function menu bar (see the following section for details) Visualized Control Interface The content you see here is exactly the same as what is displayed on the LCD screen of the actual printer, you can operate/setup the printer remotely directly from here.
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2.4.3 Function menu ◼ Configuration Item Description Common Configures the printer using the TSPL command set. Refer to TSPL section for more information. Adjust Adjusts the print and stop location. Refer to TSPL section for more information. Print Media Configures the parameters that relate to the media type and sets the media sensor. Calibration Configures the parameters that affect the media calibration.
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◼ Function Item Description SOTI settings Sets the MQTT server and manages the CA certificate files. TPH Care Monitors the printhead’s health status. Email Sets the SMTP server. SNTP Sets the SNTP server. SNMP Configures the SNMP (Simple Network Management Protocol) for the printer. Web Password Sets the user/administrator name and its corresponding password.
3. Setup 3.1 Setting up the Printer Place the printer on a flat surface. Make sure the printer is power off. Connect the printer to the computer with the provided USB cable. Plug in the power cord on the rear side of the printer. Fully insert the power cord plug into the power outlet socket.
3.2 Loading the Ribbon Slide the ribbon onto the ribbon supply spindle until 1. Open the media it is flush with the flange. Install the paper core onto cover. the ribbon rewind spindle in the same way. Thread the ribbon through Release the lever the open space between to open the...
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Ribbon Loading Path Wrap the ribbon onto the rewind spindle. Keep the ribbon flat and without wrinkles. Wind the ribbon clockwise about 3~5 turns onto the ribbon take-up spindle until it is smooth and properly stretched tight. Ink coated outside Ink coated inside...
3.3 Loading the Media Slide the label roll guard to Open the media cover. the end of the spindle then flip it down. Place media roll on the label supply spindle Flip the label roll guard up (with 3” core adapters) and push it to fit the width and push it to the end of label roll.
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Release the lever to open the printhead. Thread the label through the damper, media sensor, and label guide. Damper Adjust the position of the media sensor. Adjust the label guide to fix the media position. Close the printhead ensuring that the printhead is correctly locked by the printhead release lever.
3.4 Loading the Fanfold/External Media Open the media cover. Insert the fanfold media through the rear external label entrance chute. Refer Loading the Media section to load the media.
Calibrate the sensor before loading the media in the peel-off mode to Label Guide avoid the paper jam. Set the print mode to the Peeler Mode. Refer to Setting section. (Setting > Print Mode) Note: The Print Mode can also be set through the Driver or the TSC Console.
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Label Release the lever to open the printhead after calibrating. Release peel-off Feed the leading edge of liner module lever. through the peel-off module slot as indicated. Pull the label out about Liner 650mm and peel off a few labels, leaving the liner. 10.
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12. Close the peel-off module and the printhead. 13. Press the FEED button to test the operation of the peeler. Label with liner Liner...
Set the print mode to the Cutter Mode. Refer to Setting section. (Setting > Print Mode) Note: The Print Mode can also be set through the Driver or the TSC Console. Press the FEED button to test the operation of the cutter.
3.7 Loading the Linerless Media (Optional) Open the upper bar for the linerless cutter (or tear) module gate. Open the media cover and the printhead. Media Sensor Refer to Loading the Media section to thread the media under the damper, through the media sensor and under the printhead. Keep feeding the media until the media extends out of the front side of the linerless cutter (or tear) module.
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Adjust the media guide ensuring that the location of the guide fits with the media’s width. Align the media with the media guide ensuring that the media is threaded under the guide. Close the upper bar for the linerless cutter (or tear) gate. Close the printhead ensuring that the printhead is correctly locked by the printhead release lever.
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10. (For cutter module only) Insert the ribs on the label tray into its corresponding opening on the front panel of the cutter module. ◼ The images below demonstrate the two printers shipped with cutter module and tear module respectively. Linerless Cutter Module Linerless Tear Module Note:...
4. Knob Adjustment 4.1 Printhead Pressure Adjustment Knob Printhead Pressure Adjustment Knob has 6 levels’ adjustment for 1” to 2” and 3” to 4” width media. Different number means different pressure to the media. Due to printer’s paper alignment is on left side of the mechanism, different media width requires the different pressure.
4.2 Ribbon Tension Adjustment Knob Ribbon Tension Adjustment Knob has 5 positions for adjustment. Due to the ribbon is aligned to the inbound of print mechanism, different width of ribbon may need to adjust the tension adjustment knob to avoid the ribbon wrinkle and get the best print quality. Refer to Mechanism Fine Adjustment to Avoid Ribbon Wrinkles section for how to adjust.
4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles Ribbon wrinkle is related to the media width, thickness, printhead pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts. Ribbon Tension Adjustment Knob has 5 indexes for adjustment.
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Wrinkle happens from label lower right to upper left direction Feed Direction ◼ Make sure the Printhead Pressure Adjustment Knob (green) is in correct position for the current media width. (1 to 2” or 3 to 4”) ◼ Turn the screw clockwise per level and print to see if the winkle has gone. ◼...
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Wrinkle happens from label lower left to upper right direction Feed Direction ◼ Make sure the Printhead Pressure Adjustment Knob (green) is in correct position for the current media width. (1” to 2” or 3” to 4”) ◼ Turn the screw counterclockwise per level and print to see if the winkle has gone. ◼...
5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time 5.1 Start TSC Console...
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Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings. For more information, please refer to TSC Console User Manual. ◼...
5.2 Set Ethernet and Add to TSC Console Interface ◼ Use USB or COM to establish the interface on TSC Console. Refer to Start TSC Console section. ◼ Double click to enter the Printer Configuration Page > Click Ethernet tab > Set the Ethernet > When the setting is complete, click the Set button on the right.
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Choose Network > Key in the IP Address > Click Discover to establish the Ethernet interface. ◼ If the connection is successful, the Add Printer window will pop up > Click OK to close the window > The TSC Console will appear for printer that use the Ethernet interface.
5.3 Set Wi-Fi and Add to TSC Console Interface ◼ Use USB or COM Port to set up the interface. Refer to Start TSC Console section. ◼ Double click to enter the printer configuration page. Note: If you are connected to Wi-Fi network before, you have to switch to Wi-Fi vie LCD menu.
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For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding. On DHCP, user can change the printer name by another model name in “Printer Name”...
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◼ After clicking Set button, it'll pop-up the window tip as below shown. ◼ IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel. Note: IP address should be shown within about 5 to 15 seconds after printer turn on.
5.4 Initialize the Printer Wi-Fi Setting Return to the main page of TSC Console. Select the printer and click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.
5.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...
6. LCD Menu Function 6.1 Enter the Menu Touch Display 2.3” Display Tap the (Menu) icon on LCD main page to enter the menu. Press the left soft key to enter the to enter the menu.
6.2 Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Setting Advanced To set LCD, initialization, cutter type,…etc. To set up the printer settings for TSPL & ZPL2. Sensor File Manager To check and manage printer’s memory storage.
It allows users to configure the printer using the TSPL or ZPL2 command set. NOTE: TSPL indicates TSC printer language and ZPL2 indicates an emulation of Zebra printer language. Tap the Command Set on LCD to switch between TSPL and ZPL2.
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6.3.1 TSPL The following illustration and table describe the TSPL command set. TSPL Speed Density Direction Print Mode Reprint Mode Offset Shift X Shift Y Reference X Reference Y Code Page Country...
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Item Description Default 203 dpi: 5 Speed Set the print speed. Setting range: 1 to 10 for 203dpi; 1 to 7 for 300dpi. 300 dpi: 3 Density Set printing darkness. Setting range: 0 to 15, and the step is 1. Set the printout direction.
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6.3.2 ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. ZPL2 Darkness Print Speed Tear Off Print Mode Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power UP Head Close Label Top Left Position...
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Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 203 dpi: 5 Print Speed Set the print speed. Available setting range is 1 to 10 for 203dpi and 1 to 7 for 300dpi. 300 dpi: 3 Tear Off Adjust media stop location.
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Item Description Default Left Position Adjust print position horizontally on the label. Value range:-9999 to +9999 dots. Reprint Mode Disable ) on printer’s control panel. Reprint the last label by pressing up arrow key ( Select the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second the dpi which you would like to scale.
6.4 Sensor The setting options in the Sensor menu allows users to calibrate the printer based on what kind of the media they want to use. It is recommended to run the sensor calibration anytime you use a different media. Sensor Auto Calibration Preprint Calibration...
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Black Mark Continuous Threshold Detect Sets the sensor’s sensitivity. Setting options: Auto / Fixed. Auto Maximum Length Specifies the maximum length for label calibration. Setting range: 1 to 9999 mm. 253 mm Specifies the minimum label length and the maximum gap or black mark length before running Auto Calibration.
6.5 Interface Interface menu allows users to configure the printer’s I/O interfaces. Interface Serial Ethernet Wi-Fi Bluetooth 6.5.1 Serial COM The table below describes the configurable items for the printer’s RS-232 interface. Item Description Default Sets Baud Rate for the RS-232 interface. Baud Rate 9600 Setting options: 1200 / 2400 / 4800 / 9600 / 19200 / 38400 / 57600 / 115200 bps.
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6.5.2 Ethernet The table below describes the configurable items for the printer’s Ethernet interface. Item Description Default Sets the network interface. Setting options: Ethernet / Wi-Fi. Network Interface Note: If you have used Wi-Fi interface before, you have to switch to Ethernet here first. Status Displays information about the Ethernet connection if the printer is connected to a wired network.
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Security Sets security type for the Wi-Fi connection. Open Password Sets a password for the Wi-Fi connection. 6.5.4 Bluetooth The table below describes the configurable items for the Bluetooth interface. Item Description Default Status Displays information about the Bluetooth status. PS-XXXXXX Note: Local Name...
6.6 Advanced Advanced Language Printer Information Initialization Vertical Length Adjustment Vertical Percentage Display Brightness Display Orientation Touchscreen Calibration Date & Time Security Ribbon Low Warning Print Head Maintain Linerless Maintain Rewind Tension Key Sound Pause Mode Contact Us...
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Item Description Default Language Switch the language on display. English Printer Information Check the printer’s serial number, printed mileage (m), printed labels (pcs) and cutting counter. Initialization Reset printer settings to factory defaults. Vertical Length Adjustment Turn on/off the Vertical Length Adjustment function. Adjust the label length.
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Item Description Default Check printhead status and to set the settings for printhead care. Warning: Turn on/off the printhead maintenance warning. If enable this feature, once printhead has been reached the setting mileage then the warning icon ( ) will be shown on printer UI for reminding user to clean the printhead.
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Item Description Default This item is used to enable/disable the printer into pause mode (Off line). After selecting “enable”, Pause Mode Disable press the down arrow key ( ) and the printer will pause all actions. Contact us Check the contact information for tech support service...
6.7 File Manager File Manager allows users to check the remaining space of the printer’s built-in memory and manage or execute the files saved in the printer’s DRAM/Flash memory or micro SD card. File Manager DRAM FLASH CARD Item Description DRAM Allows users to manage or execute files (.BAS) saved in the printer’s DRAM.
6.8 Diagnostic The illustration and table below describe the functions in the Diagnostic menu. Diagnostic Print Config. Dump Mode Print Head Display Sensor Item Description Print current printer configuration to the label. The configuration printout contains printhead test pattern, which is useful for Print Config.
6.9 Favorites (Touch LCD Only) Favorites helps users build a commonly used list. Arrange the commonly used setting options by Favorites...
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▪ Add items: Touch and hold the item > window of Join Favorites will pop up > tap Yes to add the item to Favorites. ▪ Delete items Touch and hold the item > window of Delete Favorites will pop up > tap Yes to delete the item.
For linerless tear module, select Print Mode and set the print mode to Peeler Mode. For linerless cutter module, select Print Mode and set the print mode to Cutter Mode. Note: The Print Mode can also be set through the Driver or the TSC Console.
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The following paragraph describes the setting options that help optimize the print quality when using the linerless media. The setting options will automatically appear in the Favorites folder (touch LCD only) after installing the linerless cutter/tear-off module onto the printer. (for 2.3”...
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Item Description Sets how often the printer should be cleaned after printing with the linerless media. Warning: Turns on/off notification that reminds users to clean the printer if the set mileage is fulfilled. Default setting: ON. Interval: Schedules printer maintenance after printing with the linerless media. When the set amount of mileage is fulfilled, the warning icon ( ) that reminds users to clean the printer will appear on the display panel.
7. Troubleshooting The table below shows common problems and solutions for the average operator; if you have followed our suggested troubleshooting and the printer is still not functioning properly, please contact your purchasing dealer's technical support department for further assistance. Problem Possible Cause Recovery Procedure...
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Problem Possible Cause Recovery Procedure ◼ ◼ Gap/black mark sensor is not calibrated. Calibrate the gap/black mark sensor. ◼ Gap/black mark sensor is not set properly. ◼ Calibrate the media sensor. ◼ Make sure label size is set properly. ◼ Set media size correctly.
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Problem Possible Cause Recovery Procedure ◼ If the label is moving to the right side, please move the label ◼ The media guide does not touch the edge of guide to left. Label feeding is not stable (skew) when ◼ printing the media.
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Problem Possible Cause Recovery Procedure ◼ Initialize the printer. ◼ ◼ The ribbon encoder sensor connector is loose. Fasten the connector. Ribbon encoder sensor doesn’t work ◼ ◼ The connector is loose. Check the connector. Ribbon end sensor doesn’t work ◼...
8. Maintenance This session presents the clean tools and methods to maintain the printer. ◼ For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the printhead and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
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Please refer to Linerless Cleaning Kit User Manual for more information. Clean as needed or after printing every 1km. Linerless Printer Please determine the maintenance intervals based on actual usage.
9. Agency Compliance and Approvals EN 55032, Class A EN 55035, EN 301489-1,-17 EN 300 328 EN 62311 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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UL 62368-1 CSA C22.2 No. 62368-1 EN 62368-1 KS C 9832 / KS C 983535 이 기기는 업무용(A 급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. GB 4943.1 GB 9254, Class A GB 17625.1 此为...
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Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3.
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completing the steps, please close the media cover first and then turn on the power to start printing. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. Below statement are for product with optional RF function.
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5470-5725MHz power not exceeding 30mW Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http://www.tscprinters.com/cms/theme/index-...
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This device has also been evaluated and shown compliant with the IC RF Exposure limits under portable exposure conditions. (Antennas are less than 20 cm of a person's body). (For Bluetooth) Canada, avis de l'Industry Canada (IC) Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement.
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前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。(即低功率電波輻射性電機管理辦法第十四條) BSMI Class A 警語: 這是甲類的資訊產品,在居住的環境使用中時,可能會造成射頻 干擾,在這種情況下,使用者會被要求採取某些適當的對策。 MFi for Bluetooth Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
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For JP Model Made for iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Pro 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad (6th generation), iPad (5th generation), iPad Pro 9.7-inch, iPad Pro 12.9-inch (1st generation), iPad Air 2, iPad mini 4, iPad mini 3, iPad Air, iPad mini 2, iPod touch (6th generation) iPad, iPad Air, iPad Pro, iPhone are trademarks of Apple Inc., registered in the U.S.
10. Revision History Date Content Editor 2024/4/25 First release Camille Pao 2024/5/8 Update Agency Compliance and Approvals section (Energy star 3.2) Camille Pao...
Need help?
Do you have a question about the MB241 Series and is the answer not in the manual?
Questions and answers
calibration isnt lining up tags correctly. it cycles the tags but doesnt pick up on the perforation or the black mark on back of tag to mark start / stop of tag
To calibrate the TSC MB241 Series printer for detecting tag perforations and black marks, use the AUTODETECT command. This command helps the printer determine the paper length and gap/black mark size. Follow these steps:
1. Use the AUTODETECT [x,y] command, where:
- x is the paper length in dots.
- y is the gap length in dots.
2. If you do not specify x and y, the printer will automatically calibrate and determine the correct sizes.
3. Ensure that the GAP or BLINE commands are not set in your program when using AUTODETECT.
4. This command is supported in firmware V6.86 EZ or later.
By following these steps, the printer will accurately detect the label gaps and black marks for proper alignment.
This answer is automatically generated
Здравствуйте! Подскажите как сделать калибровку принтера?