TSC MB340 Series User Manual
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TSC MB340 Series User Manual

Thermal transfer / direct thermal bar code printer
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MB240/ MB340/ MB240T/ MB340T Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL
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Summary of Contents for TSC MB340 Series

  • Page 1 MB240/ MB340/ MB240T/ MB340T Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed...
  • Page 3 Agency Compliance and Approvals EN 55032, Class A EN 55035 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A...
  • Page 4 GB 4943.1 GB 9254, Class A GB 17625.1 此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰， 在这种情况下，可能需要用户对干扰采取切实可行的措施。 Energy Star for Imaging Equipment Version 2.0 IS 13252(Part 1)/ IEC 60950-1 CNS 13438 CNS 14336-1 CNS 15663 LP0002 Note: There may have certification differences in the series models, please refer to product label for accuracy.
  • Page 5 Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2. DO NOT short circuit the contacts. 3. DO NOT disassemble the battery. 4. DO NOT throw the battery in municipal waste. 5.
  • Page 6 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http://www.tscprinters.com/cms/theme/index-39.html...
  • Page 7 This device has also been evaluated and shown compliant with the IC RF Exposure limits under portable exposure conditions. (Antennas are less than 20 cm of a person's body). (For Bluetooth) Canada, avis de l'Industry Canada (IC) Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interfé...

  • Page 8: Table Of Contents

    Contents 1. Introduction ........................1 1.1 Product Introduction ....................1 1.2 Product Features .....................2 1.2.1 Printer Standard Features ..................... 2 1.2.2 Printer Optional Features ....................4 1.3 Printer Specifications .....................4 1.4 Print Specifications ....................5 1.5 Ribbon Specifications ..................... 5 1.6 Media Specifications ....................
  • Page 9 4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ........29 5. Diagnostic Tool ......................31 5.1 Start the Diagnostic Tool ..................31 5.2 Printer Function ....................32 5.3 Setting Ethernet by Diagnostic Tool ..............33 5.3.1 Using USB interface to setup Ethernet interface ............33 5.3.2 Using RS-232 interface to setup Ethernet interface...........

  • Page 10: Introduction

    To print label formats, please refer to the instructions provided with your labeling software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on TSC website at http://www.tscprinters.com. − Applications ...

  • Page 11: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Model MB240 MB340 MB240T MB340T 203 dots/inch 300 dots/inch 203 dots/inch 300 dots/inch Resolution (8 dots/mm) (12 dots/mm) (8 dots/mm) (12 dots/mm) Printing Thermal transfer &...
  • Page 12  Codepage 1250 (Latin-2)  Codepage 1251 (Cyrillic)  Codepage 1252 (Latin-1)  Codepage 1253 (Greek)  Codepage 1254 (Turkish)  Codepage 1255 (Hebrew) -  Codepage 1256 (Arabic)  Codepage 1257 (Baltic)  Codepage 1258 (Vietnam)  ISO-8859-1: Latin-1 (Western European) ...

  • Page 13: Printer Optional Features

    1.2.2 Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature option option option ○ ○ GPIO interface (Wi-Fi excluded) Internal Bluetooth module in front panel ○ ○ Note: Option for either Wi-Fi or Bluetooth only, not coexistence.

  • Page 14: Print Specifications

    1.4 Print Specifications Print Specifications 203 dpi models 300 dpi models Print head resolution 203 dots/inch 300 dots/inch (dots per inch/mm) (8 dots/mm) (12 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm (width x length) (1 mm = 8 dots) (1 mm = 12 dots)

  • Page 15: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 16: Printer Overview

    2.2 Printer Overview 2.2.1 Front View For MB240 Series LED indicator Icons and LED indicators Front panel buttons Media view window Paper exit chute Media cover handle - 7 -...
  • Page 17 For MB240T Series LED indicator LCD touch display Front panel buttons Media view window Paper exit chute Media cover handle - 8 -...

  • Page 18: Interior View

    2.2.2 Interior view For MB240 & MB240T Series 11 10 Ribbon rewind spindle Print head pressure adjustment knob Print head release lever Ribbon supply spindle Label roll guard Label supply spindle External label entrance chute 3” core adapter Liner securing clip (Optional kit of Peel-off module ass’y) Liner rewind spindle (Optional kit of Peel-off module ass’y) Media guide bar (Optional kit of Peel-off module ass’y) Damper...

  • Page 19: Rear View

    2.2.3 Rear View For MB240 & MB240T Series External label entrance chute Power switch USB interface (High speed mode) USB host RS-232C interface Slot-in Wi-Fi or GPIO interface (Option) Ethernet interface Power cord socket Note: The interface picture here is for reference only.

  • Page 20: Operator Control

    2.3 Operator Control LED indicator Printer Printer firmware status version Printer model Time & Date Touch screen ETH: Ethernet IP address Wi-Fi: Wi-Fi IP address Icons Keys - 11 -...

  • Page 21: Led Indication And Keys

    2.3.1 LED Indication and Keys Status Indication Solid This illuminates that the power is on and the device is ready to use. Green This illuminates that the system is downloading data from PC to Flash memory and or printer is paused. Amber This illuminates that the system is clearing data from printer.

  • Page 22: Touch Screen

    Icon button Function Enter the menu Calibrate the media sensor Enter the “Favorites” option (please refer to section 6.9) Enter cursor (be marked in green) located option Feed button (advance one label) 2.3.3 Touch Screen Tap an item to open/use it. Be selected (Green) Scroll up...

  • Page 23: Setup

    3. Setup 3.1 Setting up the printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.

  • Page 24: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the printer right side cover. 2. Install the ribbon onto ribbon supply spindle and install paper core onto ribbon rewind spindle. - 15 -...
  • Page 25 3. Push the Print head release lever to open print head mechanism. 4. Thread ribbon below the ribbon guide bar through ribbon sensor slot as the loading path printed on the printer. 5. Stick the ribbon leader onto the paper core.
  • Page 26 6. Wind the ribbon rewind spindle counterclockwise roughly 3~5 circles until the ribbon is smooth, properly stretched and wrinkle-free. 7. Close the print head mechanism by pushing down the both sides of the print head release lever. Note: * Please refer to video on YouTube.

  • Page 27: Remove Used Ribbon

    3.3 Remove Used Ribbon Break the ribbon between ribbon guide plate and the ribbon rewind spindle. 2. Slide the ribbon off to release the ribbon on the ribbon rewind spindle. - 18 -...

  • Page 28: Loading The Media

    3.4 Loading the Media 3.4.1 Loading the Media 1. Open the printer right side cover. 2. Move the label roll guard horizontally to the end of label spindle, then flip down the label roll guard. 3. Place the media roll on the label supply spindle and use label roll guard to fix it.
  • Page 29 4. Push the print head release lever and install the label through the damper, media sensor, and label guide to install the media. 5. Move the media sensor by adjusting the media sensor position adjustment knob, make sure the gap or black mark sensor is at the location where media gap/black mark will pass through for sensing.
  • Page 30 7. Close the print head mechanism on both sides and make sure the latches are engaged securely. 8. Set media sensor type and calibrate the selected sensor. Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to video on YouTube.

  • Page 31: Loading The Fanfold/External Media

    3.4.2 Loading the Fanfold/External Media 1. Open the printer right side cover. 2. Insert the fanfold media through the rear external label entrance chute. 3. Please refer to section 3.4.1 step 4~8 for loading media. Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 32: Loading Media In Peel-Off Mode (Option)

    3.4.3 Loading Media in Peel-off Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.4.1 for loading media. 3. Using the front display panel to do the calibration first and set the printer mode to peeler mode.
  • Page 33 6. Feed the leading edge of liner through the peel-off module slot as indicated. 7. Pull out the media rewind spindle securing clip. Wind the media on the spindle until the liner stretched properly. 8. Insert the securing clip on media rewind spindle.
  • Page 34 9. Close print head release lever and press the FEED button to test. - 25 -...

  • Page 35: Loading Media In Cutter Mode (Option)

    3.4.4 Loading Media in Cutter Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.4.1 for loading media. 3. Using the front display panel to do the calibration and set the printer mode to cutter mode. Push the Print head release lever to open print head mechanism.

  • Page 36: Adjustment Knob

    4. Adjustment Knob 4.1 Print Head Pressure Adjustment Knob Print Head Pressure Adjustment range from 1~2" media width Print Head Pressure Adjustment range from 3~4" media width The print head pressure adjustment knob has 6 levels of adjustment for 1~2" and 3~4" media widths. Because the printer’s paper alignment is to the left side of mechanism, different media widths require the different pressure to print the label correctly.

  • Page 37: Ribbon Tension Adjustment Knob Module

    4.2 Ribbon Tension Adjustment Knob Module Ribbon Tension Adjustment Knob has five positions for adjustment. Because the printer’s ribbon alignment is to the left side of mechanism, different ribbon or media widths require different ribbon tension to print correctly. Therefore, it may require to adjust the ribbon tension adjustment knob to avoid wrinkle and get the best print quality.

  • Page 38: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 39 If the wrinkle on the label starts from the If the wrinkle on the label starts from the lower right side to upper left side, please do lower left side to upper right side, please do following adjustment. following adjustment. 1.

  • Page 40: Diagnostic Tool

    5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts, and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues.

  • Page 41: Printer Function

    Set the password to protect the settings For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide in TSC official website Downloads \ Manuals \ Utilities \ Diagnostic utility quick start guide. - 32 -...

  • Page 42: Setting Ethernet By Diagnostic Tool

    5.3 Setting Ethernet by Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \ Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 43: Using Rs-232 Interface To Setup Ethernet Interface

    5.3.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 44: Using Ethernet Interface To Setup Ethernet Interface

    5.3.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 45 The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this field then click “Set Printer Name”...

  • Page 46: Lcd Menu Function

    6. LCD Menu Function 6.1 Enter the Menu * By touch display: “Menu” icon on LCD Tap the main page to enter the menu. * By Keys: Use navigational keys to select the “Menu” icon (be marked in green) and press the left soft key button (means ) to enter the menu.

  • Page 47: Menu Overview

    6.2 Menu Overview There are 6 categories for the menu. You can easy to set the settings of the printer without connecting the computer. Please refer to following sections for more details. This “Setting” category can set up the printer settings for TSPL &...

  • Page 48: Setting

    6.3 Setting Tap the “Command Set” item on LCD to switch the TSPL and ZPL2. Or select the “Command Set” item by navigational key and press right soft key to switch the TSPL and ZPL2. 6.3.1 TSPL This “TSPL” category can set up the printer settings for TSPL. Speed None Density...
  • Page 49 The direction setting value is either 1 or 0. Use this item to setup the printout direction. DIRECTION 0 DIRECTION 1 Direction This item is used to set the print mode. There are 6 modes as below, Printer Mode Description None Next label top of form is aligned to the print head burn line location.

  • Page 50: Zpl2

    6.3.2 ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. Darkness Print Speed Tear Off Tear Off Peeler Off Print Mode Cutter Print Width Rewind List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu...
  • Page 51 This item is used to fine tune media stop location. Available Tear Off 0 dot setting value range is from -120~120 dots. This item is used to set the print mode. There are 3 modes as below, Printer Mode Description Print mode Tear Off Next label top of form is aligned to the print...
  • Page 52 Selects the bitmap scaling factor. The first number is the Format Convert original dots per inch (dpi) value; the second, the dpi to which None you would like to scale. Note: If printing from enclosed software/driver, the software/driver will send out the commands, which will overwrite the settings set from the panel.

  • Page 53: Sensor

    6.4 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Setup Black Mark Continuous Menu Sensor Auto Threshold Detect Fixed Maximum Length Advanced Item...

  • Page 54: Interface

    6.5 Interface This option is used to set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth 6.5.1 Serial Comm. This option is used to set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps...

  • Page 55: Ethernet

    6.5.2 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Use this menu to check the Ethernet IP address and Status MAC setting status.

  • Page 56: Wi-Fi

    6.5.3 Wi-Fi This option is used to set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Use this menu to check the Wi-Fi IP address, MAC Status setting status…. DHCP: This item is used to ON or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol.

  • Page 57: Advanced

    6.6 Advanced Language Printer Information Initialization Display Brightness Date Format Touchscreen Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us...
  • Page 58 This item is used to check print head status and to set the settings for print head care. Item Description This item is used to enable/disable the print head clean warning. If enable this feature, once print head has been Warning reached the setting mileage then the warning icon will be shown on printer UI...

  • Page 59: File Manager

    6.7 File Manager This feature is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD - 50 -...

  • Page 60: Diagnostic

    Self-test printout Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness Label size (inch) Print Config.
  • Page 61 Numbers of download files Total & available memory space Print head check pattern Note: Checking dot damage requires 4” wide paper width. Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns.

  • Page 62: Favorites

    6.9 Favorites This feature is used to create your own favorites list. You can organize the commonly used setting options in “Favorites”  Get organized “Favorites” list Touch and hold a favorite option item, until “Join Favorites” setting screen pops up. Tap “Yes”...

  • Page 63: Troubleshooting

    7 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 64 * Ribbon and media is loaded * Reload the supply. incorrectly * Clean the print head. * Dust or adhesive * Clean the platen roller. accumulation on the print * Adjust the print density and print speed. head. * Run printer self-test and check the print * Print density is not set head test pattern if there is dot missing in Poor Print Quality...
  • Page 65 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. [Menu] [Setting]  [Shift Y]  * Press to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly.

  • Page 66: Maintenance

    8 Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.

  • Page 67: Revise History

    Revise History Date Content Editor 2018/8/13 Modify Ch.1.2.1 Printer Standard Features Kate - 58 -...
  • Page 69 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: apac_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

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Mb240 seriesMb240t seriesMb340t series

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