TSC MX240P Series User Manual
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TSC MX240P Series User Manual

Industrial barcode printers
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MX240P Series
Thermal Transfer
Direct Thermal
Industrial Barcode Printers
Series Lists:
User Manual
MX240P/MX340P/MX640P

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Summary of Contents for TSC MX240P Series

  • Page 1 MX240P Series   Thermal Transfer Direct Thermal Industrial Barcode Printers Series Lists: User Manual MX240P/MX340P/MX640P...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification ....................................2 1.1.1 Product standard feature ..................................2 1.1.2 Printer Optional Features ..................................3 1.2 Printer Specifications ....................................4 1.3 Print Specifications ......................................4 1.4 Ribbon Specifications ....................................5 1.5 Media Specifications ....................................5 2. Operation Overview ......................................6 2.1 Unpacking and Inspection ....................................6 2.2 Printer Overview ......................................7 2.2.1 Front View ......................................7...
  • Page 4 5. TSC Console ........................................33 5.1 Start TSC Console ..................................... 33 5.2 Setup Ethernet Interface .................................... 35 5.3 Set WiFi and Add to TSC Console Interface .............................. 37 5.4 Initialize the Printer WiFi Setting ................................40 5.5 Printer Function ......................................41 5.6 Setting Post-Print Action ....................................
  • Page 5 6.3 Setting ........................................45 6.3.1 TSPL ........................................46 6.3.2 ZPL2 ........................................48 6.4 Sensor ........................................51 6.5 Interface ........................................52 6.5.1 Serial Comm......................................53 6.5.2 Ehernet ........................................ 54 6.5.3 Wi-Fi ........................................55 6.5.4 Bluetooth ......................................56 6.6 Advanced ........................................57 6.7 File Manager ......................................

  • Page 6: Introduction

    There are three models available with the MX240P Series. The MX240P prints at 203 dpi at speeds up to an amazing 18 inches per second, MX340P offers higher 300 dpi resolution at speeds up to 14 inches per second, and the MX640P features 600 dpi high resolution which makes it ideal for printing very small 2D barcodes, graphics, fine print and other ultra-high-resolution images.

  • Page 7: Product Specification

    1.1 Product Specification 1.1.1 Product standard feature Printing method Thermal transfer/ or direct thermal Mechanism Die-cast based print mechanism and frame / Aluminum cover with large clear media view window LCD display/ Multi-language selectable Large Backlit LCD display (LCD: 16 bits Color, Resolution 480 x 272 ; Resistive Operation buttons Touch Screen) with 6 buttons &...

  • Page 8: Printer Optional Features

    Media type: receipt, tag, and label liner w/o glue Internal Bluetooth 4.0 Wi-Fi a/b/g/n band (Slot-in) KP-200 Plus keyboard display unit Note: Except for the linerless cutter, all TSC regular/heavy duty/care label cutters DO NOT cut on media with glue.

  • Page 9: Printer Specifications

    1.2 Printer Specifications Physical dimensions 298 mm (W) x 393 mm (H)x 510 mm (D) Weight 18 kg (39.68 lbs) Auto sensing power supply (20% print ratio) •Input: AC 100-240V, 4-2A, 50-60Hz •Total 243W Power Note:  The max. full web black bar is limited to 5 mm only, otherwise printer may stop printing to protect power supply.

  • Page 10: Ribbon Specifications

    1.4 Ribbon Specifications Ribbon outside diameter Max. 90 OD Ribbon length 600 meter 1“ (25.4 mm) Ribbon core inside diameter 25.4 mm ~ 114.3 mm (1”~4.5”) Ribbon width Ribbon wound type Ink coated outside wound, ink coated inside wound Ribbon end type Transparent 1.5 Media Specifications Media Specifications...

  • Page 11: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 12: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED indicators LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Media cover...

  • Page 13: Interior View

    2.2.2 Interior View Ribbon rewind spindle Ribbon rewind tension adjustment knobs Print head release lever Media sensor position adjustment knob Lable guide bar release lever Ribbon supply spindle Media capacity sensor Label supply spindle Rear label guide External label entrance chute Print head pressure adjustment knobs Print head Platen roller...

  • Page 14: Rear View

    2.2.3 Rear View External label entrance chute Power cord socket Power switch Slot-in Wi-Fi module (Option) RS-232C interface Ethernet interface USB interface Micro SD card socket GPIO interface (Option) Centronics interface (Option) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 15: Operator Control

    2.3 Operator Control LED indicator Printer status Firmware version Printer model Time & Date Touch screen Ethernet / Wi-Fi IP Icons Keys...

  • Page 16: Led Indication And Keypads

    2.3.1 LED Indication and Keypads LED indication: Status Indication Printer power off POWER Printer power on Printer is ready Printer is paused ON-LINE Blinking Printer is downloading data Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keypads: Keypads form Item name...
  • Page 17 LCD/LED Icon Indication: Main Page Icon Icon Indication Wi-Fi device is ready (option). Ethernet is connected. Bluetooth device is ready (option). Remaining amount of ribbon(m). Security lock. TPH cleaning. Enter the menu. Calibrate the media sensor. Enter the “Favorites” option. Enter cursor (be marked in green) located option.

  • Page 18: Touch Screen Manipulation

    2.3.2 Touch Screen Manipulation Tap an item to open/use it. Be selected (Green) Scroll up Scroll down Return Return Enter...

  • Page 19: Setup

    3. Setup 3.1 Setting up the printer Place the printer on flat surface. Make sure the printer is power off. Connect the printer to the computer with the provided USB cable. Plug in the power cord.  Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

  • Page 20: Loading The Ribbon

    3.2 Loading the Ribbon Install ribbon on the ribbon Open the media supply spindle and paper core on the ribbon rewind cover. spindle. Thread ribbon below the Release the lever. ribbon guide bar through ribbon sensor slot.
  • Page 21 Ribbon Loading Path * Ink coated outside wound Wind the ribbon rewind spindle counterclockwise until the ribbon is smooth, properly stretched and wrinkle-free. * Ink coated inside wound Close the print head mechanism and the lever.

  • Page 22: Loading The Media

    3.3 Loading the Media Open the meida cover. Install the media and use label guard to make it fixed. For 1”~2.5” width media, please install label roll guard on the supply spindle to fix media. Loading path for media...
  • Page 23 Open the print head release lever and label guide bar release lever for loading media. Thread the leading edge of the label forward through the media guide bar pass media sensor, and place the leading edge onto the platen roller. Adjust the rear label guide to fit the label width.
  • Page 24 Adjust the front label guide (green) to fit the label width. Move the media sensor by adjusting the media sensor position adjustment knob, make sure the gap or black mark sensor is at the location where media gap/black mark will pass through for sensing. Black mark (Blue) GAP (White) Print head...

  • Page 25: Loading The Fanfold/External Media

    3.4 Loading the Fanfold/External Media Open the media cover. Insert the fanfold media through the rear external label entrance chute. Refer 3.3 to load the media. Note: Please calibrate the gap/black mark sensor when changing media. Loading paths for fan-fold labels...

  • Page 26: Loading Media In Peel-Off Mode (Option)

    3.5 Loading Media in Peel-off Mode (Option) Open the meida cover. Open print head release lever and label guide bar release lever, then pull approximately 650mm of label through the front of the printer. Remove several labels to leave liner.
  • Page 27 Install the paper core onto the liner rewind spindle then open the peel-off roller release lever. Feed the leading edge of liner through the peel-off sensor and peel-off roller. Peel-off sensor Peel-off roller Wrap the liner onto the paper core and wind the spindle until the liner stretched properly.
  • Page 28 Press the middle of the peel-off roller to close the peel-off roller release lever. Close print head release lever and label guide bar release lever. Press the FEED button to test.

  • Page 29: Loading Media In Rewinder Mode (Option)

    3.6 Loading Media in Rewinder Mode (Option) Open the meida cover. Install the paper core on the rewind spindle. Open print head release lever and label guide bar release lever to pull approximately 650mm of label through the front of the printer. Feed the leading edge of media through the redirect front panel as picture shown.
  • Page 30 Wrap the label and stick the label onto the paper core. until it’s stretched properly. Adjust the supply holder guide to fit the supply width. Turn the screw to fix the supply holder guide. Fixing screw Wrap the liner onto the paper core and wind the spindle until the liner stretched properly.

  • Page 31: Knob Adjustment

    4. Knob Adjustment Print Head Pressure Adjustment Knob has 5 levels’ adjustment. Different number means different pressure to the print head . Due to media is aligned to the inbound of the printer mechanism, different media width requires the different pressure. Users can try which level can meet their expectation.

  • Page 32: Ribbon Tension Adjustment Knob

    4.1 Ribbon Tension Adjustment Knob Ribbon Tension Adjustment Knob has 3 positions for adjustment. Due to ribbon is aligned to the inbound of the printer mechanism, different ribbon or media widths require different ribbon tension to print correctly. Therefore, it may require to adjust the ribbon tension adjustment knob to avoid wrinkle and get the best print quality.

  • Page 33: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
  • Page 34 Wrinkle happens from label lower left to upper right direction STEP 1 STEP 1 STEP 2 Feed Direction Pressure level: 5>4>3>2>1 (5 is the highest)  Step 1 Decrease the right side’s pressure per level to check whether wrinkles is gone. adjustment knob. ...
  • Page 35 Wrinkles happens from label lower right to upper left direction STEP 1 STEP 2 Feed Direction Pressure level: 5>4>3>2>1 (5 is the highest)  Step 1 Decrease the left side’s pressure per level to check whether wrinkles is gone. adjustment knob. ...

  • Page 36: Suggestion Of Ribbon Tension Adjustment

    4.3 Suggestion of Ribbon Tension Adjustment For 4” width ribbon If the ribbon width is 4”, adjust both ribbon tension adjustment knobs to the #1 on ribbon supply & rewind spindles. (Factory default ribbon tension is #1) Ribbon Rewind Spindle Tension # 1 Ribbon Supply Spindle Tension # 1...
  • Page 37 For 3” width ribbon If the ribbon width is 3”, adjust both ribbon tension adjustment knobs to the #2 on ribbon supply & rewind spindles. Ribbon Supply Spindle Tension # 2 Ribbon Rewind Spindle Tension # 2 For 2” width ribbon If the ribbon width is 2”, adjust both ribbon tension adjustment knobs to the #3 on ribbon supply &...

  • Page 38: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 39 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings.  For more information, please refer to TSC Console User Manual.

  • Page 40: Setup Ethernet Interface

    5.2 Setup Ethernet Interface  Use USB or COM to establish the interface on TSC Console.  Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 41  Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface.  The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.

  • Page 42: Set Wifi And Add To Tsc Console Interface

    5.3 Set WiFi and Add to TSC Console Interface  Use USB or COM Port to set up the interface. (refer to chp.5.1)  Double click to enter the printer configuration page.  Click Get to receive printer’s information. ...
  • Page 43 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 44  After clicking Set button, it'll pop-up the window tip as below shown.  IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel. Note: IP address should be shown within about 5~15 seconds after printer turn on.

  • Page 45: Initialize The Printer Wifi Setting

    5.4 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.

  • Page 46: Printer Function

    5.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...

  • Page 47: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...

  • Page 48: Lcd Menu Function

    6. LCD Menu Function 6.1 Enter the Menu  By touch display: Tap the (Menu) icon on LCD main page to enter the menu.  By Keys: Use navigational keys to select the (Menu) icon (be marked in green) and press the left soft key button (means ) to enter the menu.

  • Page 49: Menu Overview

    6.2 Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Advanced : To set LCD, initialization, cutter Setting : To set up the printer settings for TSPL & type,…etc.

  • Page 50: Setting

    6.3 Setting Tap the Command Set on LCD to switch between TSPL and ZPL2. Command Set can also be activated by Navigational Keys.

  • Page 51: Tspl

    6.3.1 TSPL TSPL category can set up the printer settings for TSPL. Speed None Density Batch Mode Direction Peeler Mode Print mode Cutter Mode Offset Cutter Batch TSPL Shift X Rewinder Mode Shift Y Reference X Reference Y Code Page Country...
  • Page 52 Item Description Default 203 dpi: 6 Speed Set the print speed. Setting range: 2~18 for 203dpi; 2~14for 300dpi; 1.5~6 for 600dpi 300 dpi: 4 600 dpi: 3 Density Set printing darkness. Setting range: 0 to 15, and the step is 1. Set the printout direction.

  • Page 53: Zpl2

    6.3.2 ZPL2 Darkness This “ZPL2” category can set up the printer settings for ZPL2. Print Speed Tear Off Tear Off Peeler Off Print Mode Cutter Print Width Rewind List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Menu ZPL2...
  • Page 54 Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 203 dpi: 6 Set the print speed. Available setting range is 2~18 for 203dpi and 2~14 for 300dpi; 1.5~6 Print Speed 300 dpi: 4 for 300dpi.. 600 dpi: 3 Tear Off Adjust media stop location.
  • Page 55 Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the print head.

  • Page 56: Sensor

    6.4 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Calibration Standard Black Mark Menu Sensor Auto Continuous Threshold Detect Fixed Maximum Length Min.

  • Page 57: Interface

    6.5 Interface Interface can set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth...

  • Page 58: Serial Comm

    6.5.1 Serial Comm Serial comm can set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Item Description Default Baud Rate...

  • Page 59: Ehernet

    6.5.2 Ehernet Ethernet configures internal Ethernet configuration and checks the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Status Check the Ethernet IP address and MAC setting status. DHCP: On or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol. Config.

  • Page 60: Wi-Fi

    6.5.3 Wi-Fi Wi-Fi can set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Status Check the Wi-Fi IP address, MAC setting status,…etc. DHCP: ON/OFF the DHCP (Dynamic Host Configuration Protocol) networkprotocol. Config. DHCP Static IP:Set the printer’s IP address, subnet mask and gateway.

  • Page 61: Bluetooth

    6.5.4 Bluetooth Bluetooth can set the printer Bluetooth settings. Status Local Name Menu Interface Bluetooth Ping Code Item Description Default Status Check the Bluetooth status. Local Name Set the local name for Bluetooth. RF-BHS Ping Code Set the local ping code for Bluetooth. 0000...

  • Page 62: Advanced

    6.6 Advanced Language Printer Information Initialization Display Brightness Touchscreen Date Format Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us...
  • Page 63 Date & Time Setup the date and time on display. Security Set the password for locking the menu or favorites. The default password is 8888. Disable Cutter Type Set the cutter type. Guillotine Set the warning for media low %. if setting value is 10%, media capacity was lower Media Low Warning than 10%, the % will be shown in red.

  • Page 64: File Manager

    6.7 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD...

  • Page 65: Diagnostic

    6.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test pattern, which is useful Print Config.

  • Page 66: Favorites

    6.9 Favorites Favorites helps users build a commomly used list. Arrange the commonly used setting options by Favorites Add items: Touch and hold the item > window of Join Favorites will pop up > tap Yes to add the item to Favorites. Delete items: Touch and hold the item >...

  • Page 67: Troubleshooting

    7. TroubleShooting Problem Possible Cause Recovery Procedure  Plug the power cord in printer and outlet.  The power cord is not properly connected. Power indicator does not illuminate   The power switch is closed. Switch the printer on. ...
  • Page 68 mechanism.  If peeler module is installed, please remove the label.  If there is no peeler module in front of the printer, please  Peel function is enabled. Take Label switch off the printer and install it.  Check if the connector is plugging correctly. Can’t downloading the file to ...
  • Page 69   Sensor sensitivity is not set properly. Calibrate the sensor by Auto Gap or Manual Gap options.   The media sensor is covered with dust. Clear the GAP/Black mark sensor by blower.  Printhead pressure is incorrect.  Please refer to the chapter 4.

  • Page 70: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 71 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 72: Angency Compliance And Approvals

    9. Angency Compliance and Approvals EN 55022, Class B EN 55024 EN 60950-1 EN 55023 EN 61000-3-2 EN 61000-3-3 FCC part 15B, Class B AS/NZS CISPR 22/ 32, Class B UL 60950-1 EN 60950-1 GB 4943.1 GB 9254 GB 17625.1 TP TC 004 TP TC 020 IS 13252(Part 1)
  • Page 73 ENERGY STAR Imaging Equipment 2.0 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners.
  • Page 74 CAUTION: (For equipment with RTC (CR2032) battery or rechargeable battery pack) Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2.
  • Page 75 - Consult the dealer or an experienced radio/ TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conforme à...
  • Page 76 液晶顯示器 ○ ○ ○ ○ ○ 插座 ○ ○ ○ ○ ○ 線材 ○ ○ ○ ○ ○ 備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。 Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

  • Page 77: Revise History

    10. Revise History Date Content Editor...

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