TSC MX241P Series User Manual
Thermal transfer / direct thermal bar code printer
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- User manual (84 pages) ,
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- Programming manual (434 pages)
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Summary of Contents for TSC MX241P Series
- Page 1 MX241P/ MX341P/ MX641P Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
- Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed...
- Page 3 Agency Compliance and Approvals EN 55032: Class B EN 55035 EN 55024 EN 60950-1 EN 62368-1 FCC part 15B, Class B ICES-003, Class B AS/NZS CISPR 32, Class B UL 60950-1 (2nd Edition) CSA C22.2 No. 60950-1-07 (2nd Edition) 62368-1, Edition, 2014-12-01 (Audio/video,...
- Page 4 CNS 15663 TP TC 004 TP TC 020 IS 13252(Part 1)/ IEC 60950-1 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1. Read all of these instructions and keep them for later use. 2.
- Page 5 5150-5350MHz No license needed if used indoor and Azerbaijan power not exceeding 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU - iv -...
- Page 6 The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com RF exposure warning (Wi-Fi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
- Page 7 Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate – Taux d'absorption spécifique) par l'IC lorsqu'il est connecté à des dispositifs hôtes spécifiques opérant dans des conditions d’utilisation mobile. (Pour le Wi-Fi) Ce périphérique a également été évalué et démontré conforme aux limites d'exposition radio- fréquence par l'IC pour des utilisations par des opérateurs mobiles (les antennes sont à...
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Page 8: Table Of Contents
5. Ribbon Tension Adjustment Knob ................29 5.1 Suggestion of Ribbon Tension Adjustment ..............30 6. Printer Management Tool ..................32 6.1 Start TSC Console......................32 6.2 Set WiFi and Add to TSC Console Interface ..............34 6.3 TPH Care ........................36 - vii -... - Page 9 6.5 Printer Function ......................38 7. LCD Menu Function ....................39 7.1 Enter the Menu ......................39 7.2 Menu Overview ......................40 7.3 Setting ..........................41 7.3.1 TSPL ..........................41 7.3.2 ZPL2 ..........................43 7.4 Sensor ..........................46 7.5 Interface ......................... 47 7.5.1 Serial Comm.
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Page 10: Introduction
This new design results in a more durable printer that is suited for your most heavy-duty demand cycles. There are three models available with the MX241P Series. The MX241P prints at 203 dpi at speeds up to an amazing 18 inches per second, MX341P offers higher 300 dpi... -
Page 11: Product Specification And Features
1.2 Product Specification and Features Printer model MX241P MX341P MX641P Resolution 8 dots/mm (203 DPI) 12 dots/mm (300 DPI) 24 dots/mm (600 DPI) Printing method Thermal transfer and direct thermal Print speed 457mm (18”)/second 356 mm (14”)/second 152 mm (6”)/second Max. - Page 12 1D bar code Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, Bar code PLESSEY, POSTNET, RSS-Stacked, GS1 DataBar, Code 11, China Post 2D bar code PDF-417, Maxicode, DataMatrix, QR code, Aztec Font &...
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Page 13: Operations Overview
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton. -
Page 14: Printer Overview
2.2 Printer Overview 2.2.1 Front View LED indicators LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover - 5 -... -
Page 15: Interior View
2.2.2 Interior view Ribbon rewind spindle Print head release lever Media sensor position adjustment knob Label guide bar release lever Ribbon supply spindle Ribbon tension adjustment knobs Media capacity sensor Label supply spindle Rear label guide External label entrance chute Print head pressure adjustment knobs Platen roller Print head... - Page 16 - 7 -...
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Page 17: Rear View
2.2.3 Rear View inte External label entrance chute Power cord socket Power switch Slot-in Wi-Fi module (Option) RS-232C interface GPIO interface (Option) Ethernet interface Note: USB interface The interface picture here is for reference only. Please refer to the * Micro SD card socket product specification for the interfaces availability. - Page 18 * Recommended SD card specification. Type SD card spec SD card capacity Approved SD card manufacturer V2.0 Class 4 Transcend V2.0 Class 4 Transcend V3.0 Class 10 UHS-I 16G Transcend Micro SD V3.0 Class 10 UHS-I 32G Transcend V3.0 Class 10 Kingston V2.0 Class 4 Scandisk...
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Page 19: Operator Control
2.3 Operator Control LEDs Status Printer firmware version Printer model Time & Date Touch screen Wi-Fi/ Ethernet IP (Either one) Icons Keys - 10 -... -
Page 20: Led Indication And Keys
2.3.1 LED Indication and Keys Status Indication Printer power off POWER Printer power on Printer is ready Printer is paused ON-LINE Blinking Printer is downloading data Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keys Function Soft keys... -
Page 21: Main
2.3.2 Main page Icons Indicated icon Indication Wi-Fi device is ready (option) Ethernet is connected Bluetooth device is ready (option) Media capacity % Ribbon capacity m TPH cleaning Security lock Icon button Function Enter the menu Calibrate the media sensor Enter the “Favorites”... -
Page 22: Touch Screen
2.3.3 Touch Screen Tap an item to open/use it. Be selected (Green) Scroll up interface Scroll down interface Return Enter Up page interfac Note: For LCD Menu panel, please refer to section 6 for more details. inte rfac interface interface - 13 -... -
Page 23: Setup
3. Setup 3.1 Setting up the printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet. -
Page 24: Loading The Ribbon
3.2 Loading the Ribbon Open the printer right side cover. Install the ribbon and paper core onto ribbon supply spindle and ribbon rewind spindle. Push print head release lever to open print head mechanism. - 15 -... - Page 25 Wind the ribbon rewind spindle counterclockwise roughly 3~5 circles until ribbon is smooth, properly stretched and wrinkle-free. Close the print head mechanism by pushing the print head release lever. Note: * Please refer to video on TSC YouTube. - 16 -...
- Page 26 Loading path for ribbon * Ink coated outside wound * Ink coated inside wound - 17 -...
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Page 27: Loading The Media
3.3 Loading the Media 3.3.1 Loading the Media 1. Open the printer right side cover. 2. Place the roll of media on the label supply spindle. Note: For 1”~2.5” width media, please install label roll guard on the supply spindle to fix media. 3. - Page 28 4. Pull the leading edge of the label forward through the media guide bar pass media sensor, and place the leading edge onto the platen roller. 5. Adjust the rear label guide (green) to fit the label width. 6. Adjust the front label guide (green) to fit the label width.
- Page 29 9. Set media sensor type and calibrate the selected sensor. Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to video on TSC YouTube or driver CD. Loading path for media - 20 -...
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Page 30: Loading The Fan-Fold/External Media
3.3.2 Loading the Fan-fold/External Media 1. Open the printer right side cover. 2. Insert the fan-fold media through the bottom or rear external label entrance chute. 3. Please refer to section 3.3.1 step 3~9 for loading media. Note: Please calibrate the gap/black mark sensor when changing media. -
Page 31: Loading Media In Peel-Off Mode (Option)
3.3.3 Loading Media in Peel-off Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.3.1 step 3~9 for loading media. 3. Using the front display panel to do the calibration first and set the printer mode to peeler mode. - Page 32 7. Feed the leading edge of liner through the peeler sensor and peel-off roller. Peel-off sensor Peel-off roller 8. Wrap the liner onto the paper core and wind the spindle until the liner stretched properly. 9. Press the middle of the peel-off roller to close the peel-off roller release lever.
- Page 33 10. Close print head release lever and label guide bar release lever. 11. Press the FEED button to test. - 24 -...
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Page 34: Loading Media In Rewind Mode (Option)
3.3.4 Loading Media in Rewind Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.3.1 step 3~9 for loading media. 3. Using the front display panel to do the calibration and set the printer mode to rewind mode. - Page 35 7. Wrap the label onto the internal rewind spindle and stick the label onto the paper core. Wind the spindle until the label stretched properly. 8. Adjust the supply holder guide to fit the supply width. Turn the screw to fix the supply holder guide.
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Page 36: Moveable Print Head Pressure Adjustment Knob
4. Moveable Print Head Pressure Adjustment Knob The moveable print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require different pressure to print correctly. Therefore it may require to adjust the pressure knob to get your best print quality. -
Page 37: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles
4.1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. -
Page 38: Ribbon Tension Adjustment Knob
5. Ribbon Tension Adjustment Knob The ribbon tension adjustment knob has 3 levels of adjustment. Because the printer’s ribbon alignment is to the left side of mechanism, different ribbon width require different tension to print correctly. Therefore, it may require to adjust the ribbon tension knob to get your best print quality. The biggest tension is #1. Adjust the tension by turning the knobs to suitable # (1, 2 or3) on both ribbon supply &... -
Page 39: Suggestion Of Ribbon Tension Adjustment
5.1 Suggestion of Ribbon Tension Adjustment For 4” width ribbon If the ribbon width is 4”, adjust both ribbon tension adjustment knobs to the #1 on ribbon supply & rewind spindles. (Factory default tension is #1) Ribbon Rewind Spindle Ribbon Supply Spindle Tension # 1 Tension # 1 For 3”... - Page 40 For 2” width ribbon If the ribbon width is 2”, adjust both ribbon tension adjustment knobs to the #3 on ribbon supply & rewind spindles. Ribbon Rewind Spindle Ribbon Supply Spindle Tension # 3 Tension # 3 - 31 -...
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Page 41: Printer Management Tool
6. Printer Management Tool TSC Console combine the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to printers at the same time. - Page 42 The printer will be added to TSC Console’s interface Select the printer and set the settings. For more information, please refer to TSC Console Users Manual. ※ - 33 -...
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Page 43: Set Wifi And Add To Tsc Console Interface
6.2 Set WiFi and Add to TSC Console Interface Use USB or COM Port to set up the interface Click Get to receive printer’s info and finish WiFi setting by clicking WiFi tab. Click Set and the priter will reset. - Page 44 Select the ways of searching WiFi devices. Click Discover to find the printer. Printer firmware version before A.12 and Alpha-2R/3R/4L, TDM series can only be discovered ※ through “IP Address” option. - 35 -...
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Page 45: Tph Care
6.3 TPH Care TPH Care could check condition of the print head. Set the failure dots threshold for indicating errors when the threshold is reached. Note: If this option is gray, it means this printer does not support this function. To enable (ON)/ disable Warning Condition: If the unhealthy dot equals (OFF) the TPH Care. - Page 46 - 37 -...
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Page 47: Printer Function
6.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer... -
Page 48: Lcd Menu Function
7. LCD Menu Function 7.1 Enter the Menu * By touch display: “Menu” icon on LCD Tap the main page to enter the menu. * By Keys: Use navigational keys to select the “Menu” icon (be marked in green) and press the left soft key button (means ) to enter the menu. -
Page 49: Menu Overview
7.2 Menu Overview There are 6 categories for the menu. You can easy to set the settings of printer without connecting the computer. Please refer to following sections for more details. This “Setting” category can set up the printer settings for TSPL & ZPL2. This "Sensor"option is used to calibrate the selected media sensor. -
Page 50: Setting
7.3 Setting Tap the “Command Set” item on LCD to switch the TSPL and ZPL2. Or select the “Command Set” item by navigational key and press right soft key to switch the TSPL and ZPL2. 7.3.1 TSPL This “TSPL” category can set up the printer settings for TSPL. Speed Slew speed Back speed... - Page 51 dpi: 4 ips dpi: 3 ips Use this item to setup back feed speed. Setting value is up Back Speed 2 ips to 6 ips. Use this option to setup printing darkness. The available Density setting range is from 0 to 15, and the step is 1. You may need to adjust your density based on selected media.
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Page 52: Zpl2
7.3.2 ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. Darkness Print Speed Slew Speed BackFeed Speed Tear Off Tear Off Cutter Print Mode Rewind Print Width Peel Off List Fonts Applicator List Images List Formats List Setup Control Prefix Format Prefix Menu... - Page 53 Item Description Default Use this item to setup printing darkness. The available Density setting range is from 0 to 30. You may need to adjust your density based on selected media. Use this item to setup print speed. Available setting 203 dpi: 6 Print Speed range is 2~18 for 203dpi, 2~14 for 300dpi and 1.5 ~6 for...
- Page 54 This option is used to set the action of the media when you turn on the printer. Selections Description Media Power Up No Motion Feed Printer will advance one label Printer will calibration the sensor levels, Calibration determine length and feed label Length Printer determine length and feed label No Motion...
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Page 55: Sensor
Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Standard Black Mark Calibration Continuous Auto Threshold Detect Fixed Menu Sensor Maximum Length Back side BMark... -
Page 56: Interface
Interface This option is used to set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth GPIO 7.5.1 Serial Comm. This option is used to set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps... -
Page 57: Ethernet
7.5.2 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Use this menu to check the Ethernet IP address and Status MAC setting status. -
Page 58: Wi-Fi
7.5.3 Wi-Fi This option is used to set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Use this menu to check the Wi-Fi IP address, MAC Status setting status…. DHCP: This item is used to ON or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol. -
Page 59: Gpio
7.5.5 GPIO This option is used to set the print engine GPIO settings. (Applicator interface with DB15F connector +5V I/O) Applicator Port Start Print SIG Error On Pause Ribbon Low Mode Menu Interface GPIO Ribbon Low Output Backfeed Reprint Mode - 50 -... - Page 60 Item Description Default This option is used to set the GPO_3 signal when PRINT END. Selections Description The applicator port is off. Label Label Waiting Label prints Ready format format for start for next sent processed print label signal not ready Data ready (Pin 14, ready...
- Page 61 This determines the trigger conditions for the printer to control GPI 1 and Start Print Level GPI4. mode When this option is enabled and the printer is paused, the error signal Error On Enable (GPO_2) is LOW. Pause When this option is enabled and the printer is Low Ribbon (GPO_1), the Ribbon Enable printer will generate a warning.
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Page 62: Advanced
7.6 Advanced Language Printer Information Initialization Display Brightness Date Format Touchscreen Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us... - Page 63 This item is used to set the warning for ribbon low. For Ribbon Low example, if setting value is 30m, when ribbon capacity was Warning lower than 30m, the will be shown in red. This item is used to check print head status and to set the settings for print head care.
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Page 64: File Manager
7.7 File Manager This feature is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD - 55 -... -
Page 65: Diagnostic
7.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description This feature is used to print current printer configuration to the label. On the configuration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element. - Page 66 Numbers of download files Total & available memory space Print head check pattern Note: Checking dot damage requires 4” wide paper width. Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns.
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Page 67: Favorites
7.9 Favorites This feature can create customized menu list. You can organize the commonly used setting options in “Favorites”. Get organized “Favorites” list Touch and hold a favorite option item, unit “Join Favorites” setting screen pops up. Tap “Yes” to add this setting option item to “Favorites”... -
Page 68: Troubleshooting
8 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. - Page 69 Can’t downloading the file to memory (FLASH / * The space of memory is full. * Delete unused files in the memory. DRAM/CARD) * SD card is damaged. * Use the supported capacity SD card. * SD card doesn’t insert * Insert the SD card again.
- Page 70 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU] [SELECT] x3[DOWN]x6 [SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly.
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Page 71: Maintenance
9 Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab Lint-free cloth Vacuum / Blower brush 100% Ethanol or Isopropyl Alcohol 2. -
Page 72: Revise History
Revise History Date Content Editor 2021/05/07 Modify error on Table Contents Linda - 63 -... - Page 73 No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: apac_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com - 64 -...
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Questions and answers
Добрый день. На принтере не работает смотчик. Что произошло и как можно исправить?
If the cutter of the TSC MX241P Series printer is not working, one possible issue is that the connector is loose. To fix this, plug in the connection cable correctly.
This answer is automatically generated