Led Indicators; Troubleshooting - SureCall Fusion2Go Max User Manual

LED Indicators

Place a call in a location you have previously experienced poor signal and confirm that your
phone is receiving a boosted signal. Normal operation is indicated by Green LEDs (both
flashing and solid). In the event Red LEDs appear, antenna adjustments may be needed.
Color Condition
Green Solid
Green Flashing
Red Flashing
Note that the booster case may become warm during operation. This is normal.

Troubleshooting

Problem
Signal booster has
no power
After completing
installation, signal
has not Improved
Outside antenna
magnet doesn't
work
* WARNING: The booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power
supply. This can damage the booster and/or cause personal injury.
8
SureCall Fusion2Go Max User Guide
Indication
Indicates normal operation.
Normal operation. Indicates that Automatic Gain Control (AGC) is self-
adjusting due to over-signal or antenna proximity.
Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it
has sufficient separation from the inside antenna, as well as, any potentially
interfering objects or antennas
Resolution
1. Verify that Power LED on the signal booster is ON.
2. Verify that power source is operational and fuse is intact.
3. Try connecting power supply to an alternate power source.
4. If power remains OFF, contact tech support at:
1-855-846-2654 or order@signalbooster.com
»
Verify that all cable connections are tightly fitted to the booster.
Try further separating the antennas.
 Note: Bars are not always a reliable measure of signal. The best way to
confirm signal coverage is the ability to place and hold a call.
For non-magnetic vehicle surfaces, use the optional adhesive tape included in
the packaging.
https://www.signalbooster.com | 1-855-846-2654 | order@signalbooster.com