SureCall Fusion2Go OTR Quick Setup Manual

BEFORE INSTALLATION
A "soft installation" should first be performed by assembling the truck antenna (WITHOUT GLUE)
and routing the cable through an open window. After completing the remaining installation steps
and successful operation is verified, proceed with permanent installation.
Select a location on your vehicle for the outside antenna. Multiple
placement and height configurations are available to achieve the best
configuration for your specific vehicle needs.
The antenna can be mounted on any truck, with or without an existing
antenna mounting point. For vehicles without built-in mounting points,
the antenna uses a 3/8 x 24 thread mount designed to accommodate
many available 3rd party CB mounts.
A 2-clamp mounting bracket is provided for use on a mirror rail or
other existing vehicle rails.
Additionally, an extension pole is also provided. Note, it is needed only
to achieve the clearance requirements for the antenna specified below.
Keep in mind, the antenna mounting location should (a) allow the
antenna to extend above the metal cab (b) be at least 6 inches
away from any windows (c) provide at least a 12-inch radius clear of
obstructions and other radiating elements, such as a radio antenna.
Thread glue is provided with the antenna. It should be applied at each
threaded connection only after you have confirmed the proper height
configuration as the glue will make the connection permanent.
STEP 1.
INSTALL THE OUTSIDE ANTENNA
Once you have determined the mounting location, assemble the antenna parts by routing
the cable through the mast extension (if used) and through the cable exit adapter.
If using the provided mounting bracket, we recommend installing the spring base and
mounting bracket before adding the remaining assembly.
INSTALL MOUNTING BRACKET
Secure bracket to vehicle rail as shown using
provided hardware. Secure all four bolts in
place and secure with a wrench.
SECURE THE ASSEMBLED ANTENNA TO THE MOUNTING BRACKET
Assemble the spring base and mounting bracket by placing the threads
through the opening of the mounting bracket as shown. Use the provided
washers on the bottom of the bracket opening then add the nut to bottom
of the thread to secure in place. Once complete, connect the assembled
antenna and the spring base.
ROUTE CABLE
Route cable from outside to the inside of the cabin. To hide the cable,
route under the headliner and trim to the desired booster location.
ALTERNATIVE MOUNT
Includes optional dome stud mount for the
OTR antenna with 3/8-24 thread
.
STEP 2
INSTALL INSIDE ANTENNA
Identify a location for the inside antenna on or near
your front dashboard that is: (1) Within 2-3 feet of
typical cell phone location, (2) at least 8 inches
(20cm) from cellular devices, and (3) at least 4 inches
32 in.
height
(10cm) from any metal.
Peel Velcro backing off the inside antenna and apply
to a clean, dry surface in your chosen location.
16 in.
height
STEP 3. PLACE BOOSTER AND CONNECT CABLES
Select a well-ventilated location for the booster that
is away from excessive heat, direct sunlight, and
moisture. We often suggest installing the booster
beneath a seat or inside the front console.
Connect the cable from the outside antenna to the
With Without
connection marked OUTSIDE. Then, connect the cable
extension extension
from inside patch antenna to the connection marked
INSIDE. Hand tighten the connections and secure/
stow any loose cable.
CONNECT TO POWER
STEP 4.
Once antenna connections are complete, connect the DC power cord connector to the signal
Antenna
booster. The Power LED on the signal booster will illuminate to indicate it is receiving power and
is ready for use.
Place a call in a location where you previously experienced poor cell service and confirm that
your phone is receiving a boosted signal.
Cable
Mast
Outside
extension
antenna
(optional)
Cable exit
adapter
LTE-A
LTE-V
POWER
CELLULAR
Spring
PCS
AWS
base
DC power
Mounting jack
bracket
Inside patch
antenna
© 2024, SureCall, Inc. All rights reserved
Inside patch
antenna
To OUTSIDE antenna
To INSIDE patch antenna
DC power
supply
| 48346 Milmont Drive | Fremont, California 94538 USA
VERIFY YOUR SYSTEM IS WORKING
Normal operation is indicated by Green LEDs (flashing or solid). In the event Red LEDs
appear, antenna adjustments may be needed. Review the following potential causes:
• Verify the two antennas have sufficient separation/isolation from the other another.
• Verify the outside antenna has sufficient clearance above any metal objects and has at
least 12 inch radius from other radiating elements, such as a radio antenna.
• Consider: Resolving the issue may require moving the outside antenna further from the
vehicle cabin and/or increasing the vertical placement of the outside antenna. If you
have not used the optional mast extension, try adding it to achieve additional separation.
LEDS
Place a call in a location you have previously experienced poor signal and confirm that your
phone is receiving a boosted signal. Normal operation is indicated by Green LEDs (both
flashing and solid). In the event Red LEDs appear, antenna adjustments may be needed.
Color Condition Indication
Green Solid Indicates normal operation.
Green Flashing Normal operation. Indicates that Automatic Gain Control (AGC) is
self-adjusting due to over-signal or antenna proximity.
Red Flashing Indicates issues caused by overpowering or oscillation. Adjustment
of your outside antenna placement is likely needed. Verify that it has
sufficient separation from the inside antenna, as well as, any potentially
interfering objects or antennas
Troubleshooting
Problem Resolution
Signal booster Verify that the Power LED is ON.
has no power Connect the power supply to an alternate power source. Verify that the power
source is operational and the fuse is intact. If it remains OFF, contact tech
support at: 1-888-365-6283 or support@surecall.com
After completing Verify that cable connections are tightly fitted to the booster.
installation, Try further separating the antennas.
signal coverage
Note: Bars are not always a reliable measure of signal. The best way to confirm
has not improved
signal coverage is the ability to place and hold a call.