SureCall Fusion2Go 2.0 Quick Setup Manual

SureCall Fusion2Go 2.0
Quick Setup Guide
Contents
 Booster  Outside Magnetic-  Inside Patch Antenna
and mounting kit Mount Antenna with Velcro
STEP 1. PLACE THE OUTSIDE MAGNETIC ANTENNA
Place the magnetic-mount antenna on the top of your vehicle preferably toward the back, maximizing the distance from
planned location of the inside patch antenna. Ensure that the antenna has at least a 12-inch radius clear of obstructions and
other radiating elements, such as a radio antenna.
Next, run the cable from the outside antenna to the inside of the vehicle near the planned location of the booster (under the
seat of the vehicle, or in the front or middle console ). Run the outside antenna cord across the car's roof and under the front
door insulation lining to hide and protect the antenna cable.
Note: The outside antenna must not be collocated or operating with any other antenna or booster.
STEP 2. INSTALL THE INSIDE PATCH ANTENNA
Find a location for the inside patch antenna that is within 2-3 feet of the typical cell phone location. Choose a location that is at least
4 inches (10cm) away from metal and affix the antenna to the chosen surface. Then run the connected cable to the planned location
of the booster.
Note: The Patch antenna must be at least 20cm away from the phone or cradle that phone is sitting in. Laboratory tests show that
patch antennas can work from as close as 2 ft. from the outside antenna if the patch antenna is facing away from the outside
antenna.
STEP 3. INSTALL THE BOOSTER
Place the booster under the seat of the vehicle or any convenient location within the vehicle. Choose a location that is away
from excessive heat, direct sunlight or moisture and with proper ventilation.
Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the cable from inside patch
antenna to the connection marked INSIDE. Hand tighten the connections and wrap up any loose cable.
Connector to Inside antenna
Connector to outside
magnetic antenna
STEP 4. CONNECT TO POWER
Connect the DC power cord connector to the signal booster and the adapter end to the cigarette lighter adapter. Turn the
power switch on. The Power LED lights up to show that the signal booster is ready for use. The Alert LEDs flash 5 times on
each frequency band to show the band is operational.
LED Indicators
Place a call in a location you have previously experienced poor signal and confirm that your phone is receiving a boosted
signal from the Fusion2Go. In the event Red LEDs appear either solid or flashing, further separation between the booster
and outside antenna is recommended.
Rev. 1 42517
™
Outside
Antenna
 DC Power Adapter
Booster
IF YOU HAVE ANY QUESTIONS DURING SETUP
Please reach out to our US-based experienced support technicians:
Call: 1-888-365-6283
Email: support@surecall.com
See the user manual, available online at www.SureCall.com, for:
• Detailed setup instructions
• Troubleshooting tips
TROUBLESHOOTING
Problem Resolution
Signal booster has Verify that the LED on the power adapter is ON.
no power
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
Check the green POWER LED on the signal booster. If it is OFF, return the power
supply to SureCall. Contact tech support at to receive an RMA at: 1-888-365-6283 or
support@surecall.com.
After completing Verify that cable connections are tightly fitted to the booster.
installation, signal
Try further separating the antennas.
coverage has not
 Remember: Bars are not always a reliable measure of signal. The best way to confirm
improved
signal coverage is the ability to place and hold a call.
SPECIFICATIONS
Uplink Frequency Range (MHz):
Downlink Frequency Range (MHz):
Maximum Gain:
Supported Standards:
DC Power
Gain Adjustment
Connection
Input Impedance:
Noise Figure:
DC Power:
Maximum Output Power:
Power Consumption:
Cable:
RF Connectors:
FCC ID / IC:

Inside Patch
Antenna



DC Power
Adapter
Fusion2Go 2.0 Fusion2Go Canada 2.0
698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755 (G Block Included)
728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155 (G Block Included)
50 dB
CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
20 dB (Automatic)
50 Ω
≤ 5 dB
6-15V
1 Watt EIRP 3 Watt EIRP
≤ 10W
RG-174
FME Male (both ends)
RSN2GOMINI 7784A-2GOMINI
THREE-YEAR PRODUCT WARRANTY
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. The
three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year
warranty applies to any products manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging with proof-of-purchase documentation
enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without
an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally
included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such
as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the
product' s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full accordance with
applicable specifications. The limit of liability under this warranty is, at SureCall' s option, to repair or replace any product or part thereof which was purchased up to THREE
YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material and/or
workmanship. Warranty returns must first be authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of
SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes
on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall will pay the
return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable specifications or which
are not defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer' s order if they satisfactorily fulfill the performance requirements that were
published in the product specification literature, or in accordance with samples provided by SureCall. This warranty shall not apply to any products or parts thereof which
have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it.
Limitations of Warranty, Damages and Liability
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED,
IN LAW OR IN FACT, ORAL OR IN WRITING.
SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, INC. FOR THE
UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT
SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled directly shall be
settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and judgment upon the award rendered may be
entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision
shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof.
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for
a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. SureCall shall not be held liable
to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this document are subject to change
without notice.
FCC, IC AND SAFETY INFORMATION
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider' s consent. Most wireless providers consent to the use of signal
boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.
This device may be operated ONLY in a fixed location for in-building use.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
Important: Before installing your booster you need to register it with your carrier. You can do so online at the following urls:
Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
T-Mobile: https://support.t-mobile.com/docs/DOC-9827
Sprint: https://www.sprint.com/legal/fcc_boosters.html
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz band are limited 1 Watt EIRP. Fixed stations operating
in this band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in this band must employ a means for limiting
power to the minimum necessary for successful communications.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
15.19 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada: This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
The Manufacturer' s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to
be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of
input power or gain reduction and not by an attenuator at the output of the device.
SureCall, Inc
48346 Milmont Drive
Fremont, California 94538 USA
888.365.6283 / +1.510.770.0469
www.surecall.com | Info@surecall.com
© 2017.SureCall. All rights reserved.