Click2Call Overview; Figure 1: Click2Call Diagram - Grandstream Networks UCM630 Series Manual

Click2Call OVERVIEW

The following diagram illustrates the Click2Call process with the UCM630x:
Web Visitor/Caller
Click2Call feature consists of:
Callers: The web visitors using their web browser to place a call to the configured call queue.
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Agents: Members defined to answer the queue calls received from the web visitors.
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UCM63xx

Figure 1: Click2Call Diagram

UCM630x Click2Call Guide
Call Queue/Agents
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