Networks (wired)
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For more information
about network
troubleshooting, click
Start, then click Help
and Support. Type the
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troubleshooting in
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click the arrow.
The external mouse works erratically
Clean the mouse.
■
Some mouse pad patterns "confuse"
■
optical mice. Try the mouse on a different
surface.
You cannot see the other computers on your
wired Ethernet network
Make sure that your Ethernet cable is
■
plugged into the Ethernet jack on your
notebook. Make sure that the other end is
plugged into a router or cable or DSL
modem.
Make sure that all computers are plugged
■
into a powered electrical outlet and turned
on.
Make sure that the router is plugged into
■
a powered electrical outlet and turned on.
Most routers have lights that indicate they
are working. For more information, see the
documentation that came with your
router.
Make sure that all computers on your
■
network have the same workgroup name.
Make sure that all computers are using the
■
same Subnet Mask.
If you assigned IP addresses to the
■
computers, make sure that all computers
have different IP addresses. For home
networks, IP addresses should be
192.168.N.N where N is a number you
assign between 0 and 254. The first N
should be the same for all computers on
your network and the second N should be
different for all computers on your
network.
Troubleshooting
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