Gateway 200ARC Reference Manual page 100

CHAPTER 9: Troubleshooting
Caution
If your notebook was a
member of a domain
before you join a
workgroup, it is
disjoined from the
domain and your
computer account
disabled. Contact your
company computer
department or
network administrator
for more information.
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Your wired Ethernet network is running
slower than you expect
If your Ethernet network is running slower
■
than you expect, check the speed of each
Ethernet component. For best results, all
Ethernet components should be standard
Ethernet (10 Mbps), Fast Ethernet (100
Mbps or 10/100 Mbps), or Gigabit Ethernet
(1000 Mbps or 10/100/1000 Mbps). A
mixture of Ethernet, Fast Ethernet, and
Gigabit Ethernet components will result in
your network running at the slowest
component speed.
You cannot connect to your company
network
Every network is unique. Contact your company
computer department or network administrator
for help.
Internet Explorer is unable to access the
Internet
Reset the power on your cable or DSL
■
modem and your access point. This
reestablishes communication between
your Internet Service Provider and your
modem and between your modem and
your access point.
If you previously accessed the Internet
■
through a dial-up modem, Internet
Explorer may not be set up to access the
Internet through a network.
You cannot connect to your home network
If your notebook is a member of a domain
■
at your workplace, you may not be able to
connect your notebook to your home
network workgroup to access shared files
or printers on your home network. You
may, however, be able to access the
Internet through your home network.
Every home network is unique. See the
■
documentation that came with your
network equipment for troubleshooting
information.