Gateway 200ARC User Manual
Gateway 200ARC User Manual

Gateway 200ARC User Manual

Gateway 200arc: users guide
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Table of Contents

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Gateway 200 Notebook
user'sguide
Customizing
Troubleshooting

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Table of Contents

Troubleshooting

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Summary of Contents for Gateway 200ARC

  • Page 1 Gateway 200 Notebook user'sguide Customizing Troubleshooting...
  • Page 3: Table Of Contents

    Gateway model number ........
  • Page 4 Gateway Web site ........
  • Page 5 Using S/PDIF digital audio ......... . . 86 Using the optional diskette drive .
  • Page 6 Recharging the battery ..........143 Recalibrating the battery .
  • Page 7 Wireless Ethernet network ........184 Using a wired Ethernet network .
  • Page 8 Telephone support ..........270 Before calling Gateway Technical Support ......270 Telephone numbers .
  • Page 9 Tutoring ............272 Training .
  • Page 10 viii...
  • Page 11: Checking Out Your Gateway 200Arc

    Checking Out Gateway 200ARC This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the features of your Gateway notebook How to locate your notebook’s model and serial number How to locate the Microsoft Certificate of Authenticity...
  • Page 12: Front

    Chapter 1: Checking Out Your Gateway 200ARC Front Component LCD panel release latch Battery charge indicator Power indicator LCD panel release latch Power indicator Battery charge indicator Icon Description Open the LCD panel by sliding the release latch to the right.
  • Page 13: Left Side

    Plug an IEEE 1394 (also known as Firewire device (such as a digital camcorder) into this 4-pin IEEE 1394 port. For more information, see “Connecting a digital video camera” on page 121. www.gateway.com Left side IEEE 1394 port ® ®...
  • Page 14: Right Side

    Chapter 1: Checking Out Your Gateway 200ARC Right side Headphone jack Microphone jack Component Headphone jack Microphone jack CD, DVD, DVD/CD-RW, or DVD-R/RW drive USB port CD, DVD, DVD/CD-RW or DVD-R/RW drive Icon Description Plug amplified speakers or headphones into this jack.
  • Page 15: Back

    Plug a digital audio cable into this jack. For more information, see “Using S/PDIF digital audio” on page 86. Plug the AC adapter cable into this connector. Secure your computer to an object by connecting a Kensington cable lock to this slot. www.gateway.com Back...
  • Page 16: Bottom

    Chapter 1: Checking Out Your Gateway 200ARC Bottom Battery latch Mini PCI Hard drive Component Battery bay Battery latch Memory bay Hard drive bay Mini PCI bay Battery bay Icon Description Insert the battery into this bay. For more information, see “Changing batteries”...
  • Page 17: Keyboard Area

    “Multi-function buttons” on page 28. Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 22. www.gateway.com Keyboard area Power button...
  • Page 18 Chapter 1: Checking Out Your Gateway 200ARC Component Power button Speakers Power indicators Touchpad Keyboard Ventilation fan Icon Description Press to turn the power on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see “Changing power settings”...
  • Page 19: Identifying Your Model

    Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway serial number You can locate the Gateway serial number: Printed on a white sticker on the bottom or back of your notebook.
  • Page 20: Internal Wireless Label

    Chapter 1: Checking Out Your Gateway 200ARC Internal wireless label A label similar to one of the following indicates if your computer contains a wireless communications device. The label is located on the bottom of your notebook. This label indicates a wireless emitter is installed in your notebook.
  • Page 21: Finding Your Specifications

    HelpSpot in See your PC’s configuration Windows XP or visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. In Windows XP, view your computer’s serial number by clicking...
  • Page 22 Chapter 1: Checking Out Your Gateway 200ARC You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. For more information, see “Using eSupport” on page 43. www.gateway.com...
  • Page 23: Accessories

    Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
  • Page 24 Chapter 1: Checking Out Your Gateway 200ARC www.gateway.com...
  • Page 25: Getting Started

    Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter Start and turn off your notebook Identify the status indicators Use the keyboard Use the EZ Pad touchpad...
  • Page 26: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your notebook. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. www.gateway.com...
  • Page 27 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com Connecting the AC adapter...
  • Page 28: Protecting From Power Source Problems

    If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
  • Page 29: Starting Your Notebook

    Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 149. If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. Power button www.gateway.com Starting your notebook...
  • Page 30: Waking Up Your Notebook

    What do you want your computer to do Shut down If for some reason you cannot use the Turn Off Computer or Shut Down Windows option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com...
  • Page 31: Restarting (Rebooting) Your Notebook

    As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. Restarting (rebooting) your notebook . A window opens that lets you close a program that then release it. 10 seconds. www.gateway.com...
  • Page 32: Status Indicators

    Indicator Icon Pad Lock Caps Lock Scroll Lock Caps Lock Pad Lock Description Numeric keypad is turned on. For more information, see “System key combinations” on page 26. Caps Lock is turned on. www.gateway.com Hard drive...
  • Page 33 Indicator Icon Description Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 26. Hard drive The hard drive is in use. www.gateway.com Status indicators...
  • Page 34: Using The Keyboard

    You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Windows Application key Numeric Windows Arrow keys/LCD brightness keypad keys/Volume keys www.gateway.com Navigation keys...
  • Page 35: Key Types

    (Search utility), (Run utility), and Use these keys to type numbers when the numeric keypad is turned on. Press www.gateway.com Using the keyboard to perform actions in may open help. key to ) to perform a specific action.
  • Page 36: System Key Combinations

    Pause the text scrolling in a DOS screen. Press this key combination again to continue scrolling. The Scroll Lock status indicator appears when this function is turned on. (This function is only available in some programs.) Increase the brightness of the display. www.gateway.com...
  • Page 37 , then To... press this system key... Decrease the brightness of the display. Increase volume. For more information, see “Adjusting the volume” on page 78. Decrease volume. For more information, see “Adjusting the volume” on page 78. www.gateway.com Using the keyboard...
  • Page 38: Multi-Function Buttons

    Open your default e-mail program. Open the My Computer window. Turn wireless Ethernet on and off. This button glows when wireless Ethernet networking is turned on. For more information, see “Turning your wireless Ethernet on or off” on page 193. www.gateway.com...
  • Page 39: Using The Ez Pad Touchpad

    The EZ Pad™ consists of a touchpad, two buttons, and a scroll wheel. Left touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Right touchpad Touchpad button Scroll wheel www.gateway.com Using the EZ Pad touchpad...
  • Page 40: Using The Touchpad

    Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. www.gateway.com...
  • Page 41 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com Using the EZ Pad touchpad...
  • Page 42: Connecting The Modem

    Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com on the left...
  • Page 43: Connecting To A Wired Ethernet Network

    Insert one end of the network cable into the network jack side of your notebook. Insert the other end of the network cable into a network jack. Ask your network administrator to help you select the correct network jack. Connecting to a wired Ethernet network www.gateway.com on the left...
  • Page 44: Broadband Internet Connections

    For more information about port locations, see “Checking Out Your Gateway 200ARC” on page 1. IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
  • Page 45: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: HelpSpot™ Do More With Gateway Online help Gateway Web site...
  • Page 46: Helpspot

    HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Who to contact for help that helps you find the right resource at Gateway to answer your questions or help solve your problems.
  • Page 47 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the link on the Using your Gateway computer HelpSpot main page.
  • Page 48: Searching For A Topic

    Internet to search for and access these topics. Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the connected to the Internet to search for and access these topics.
  • Page 49: Helpspot Videos

    To play a HelpSpot video: To watch a video in HelpSpot, click HelpSpot home page, then click a video title. The video plays. Search Results Video and online tutorials www.gateway.com HelpSpot list. on the...
  • Page 50: Do More With Gateway

    Chapter 3: Getting Help Do More With Gateway Your computer may include Do More With Gateway, a tool that provides additional information about using your Gateway computer for digital music, digital photography, digital video, gaming, and other programs. To access Do...
  • Page 51: Online Help

    Help button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
  • Page 52: Gateway Web Site

    Chapter 3: Getting Help Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
  • Page 53: Using Esupport

    The Account Info tab contains support for non-technical issues, like the status of your order or changing your account address. or click Look up my serial number to get a list of Gateway telephone Call Us www.gateway.com Gateway Web site...
  • Page 54 Chapter 3: Getting Help www.gateway.com...
  • Page 55: Windows Basics

    Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
  • Page 56: About The Windows Environment

    Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 57: Using The Desktop

    When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. to see all programs and files in the Start Programs www.gateway.com Using the desktop...
  • Page 58: Adding Icons To The Desktop

    For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box All Programs www.gateway.com , then click the arrow.
  • Page 59: Identifying Window Items

    This example shows the Local Disk (C:) window, which opens after you double-click the window. Title bar Menu bar . A shortcut icon for that Desktop (create shortcut) , then click the arrow. icon in the My Computer Local Disk (C:) www.gateway.com Identifying window items Close Maximize Minimize...
  • Page 60 Clicking an item on the menu bar starts an action such as Print or Save. For more information about windows in Windows XP, click Start, then click Help and Support. Type the keyword window in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 61: Working With Files And Folders

    To view the drives on your computer: In Windows XP, click - OR - In Windows 2000, double-click the Drives , then click Start My Computer icon on the desktop. My Computer www.gateway.com Working with files and folders on the Start menu.
  • Page 62: Creating Folders

    Show the contents of this drive For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 63: Copying And Moving Files And Folders

    My Computer Show the contents of this folder . The new folder is created. Folder . The new folder name appears NTER www.gateway.com Working with files and folders on the Start menu. icon on the desktop. Show the Show , then click...
  • Page 64 . A copy of the file or folder appears in the new location. . The file or folder you moved appears in its new location and www.gateway.com...
  • Page 65: Deleting Files And Folders

    Windows XP, click Start, then click Help and Support. Type the keyword deleting files and folders in the HelpSpot Search box the arrow. , then click the arrow. . Windows moves the files and folders to the Delete www.gateway.com Working with files and folders , then click...
  • Page 66: Browsing For Files And Folders

    . Windows asks you if you are sure Empty Recycle Bin For more information about emptying the Recycle Bin in Windows XP, click Start, then click Help and Support. Type the keyword emptying Recycle Bin in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 67 Continue double-clicking folders and their subfolders until you find the file or folder you want. , then click . The My Computer My Computer icon on the desktop. The My Computer Show the contents of this folder www.gateway.com Working with files and folders Show...
  • Page 68: Searching For Files

    For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 69: Using The Windows Search Utility

    If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then click . The Search Results window Start Search , then click Start Search For Files or Folders www.gateway.com Searching for files . The...
  • Page 70 . When the search is completed, Windows lists Search Now For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 71: Working With Documents

    WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Help , then click Accessories WordPad www.gateway.com Working with documents on its menu bar. . Microsoft...
  • Page 72: Saving A Document

    Save in box. File name For more information about saving documents in Windows XP, click Start, then click Help and Support. Type the keyword saving in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 73: Opening A Document

    For more information about opening documents in Support Windows XP, click Start, then click Help and Support. Type the keyword opening files in the HelpSpot Search Open list, then click the folder you Look in , then click the arrow. www.gateway.com Working with documents...
  • Page 74: Printing A Document

    . The Print dialog box opens. Print . The document prints. For more information about printing documents in Windows XP, click Start, then click Help and Support. Type the keyword printing in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 75: Shortcuts

    The file or folder is not stored in the Recycle Bin. Click the file or folder, press , type the new name, then press NTER Press Press www.gateway.com Shortcuts key, . The HIFT ELETE , then click...
  • Page 76 Chapter 4: Windows Basics www.gateway.com...
  • Page 77: Using The Internet

    Using the This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online Internet...
  • Page 78: Learning About The Internet

    Internet. Your computer connects to the Internet through an ISP. For the location of your modem and Ethernet jacks, see “Left side” on page 3. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...
  • Page 79: Setting Up An Internet Account

    To set up an Internet account with America Online: Click Start All Programs Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then click America Online www.gateway.com...
  • Page 80: Accessing Your Internet Account

    For general information about using Internet accounts in Windows XP, click Start, then click Help and Support. Type the keyword ISP in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 81: Using The World Wide Web

    You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
  • Page 82: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click - OR - On the current Web page, click a link to a Web site.
  • Page 83: Downloading Files

    For more information about downloading files in Support Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the HelpSpot Search box on the browser address , then click the arrow. www.gateway.com Using the World Wide Web...
  • Page 84: Using E-Mail

    Send To Type the subject of your e-mail in the Type the e-mail message. When finished, click the e-mail address you specified. User name Internet domain name Subject . Your e-mail is sent over the Internet to Send Now www.gateway.com box.
  • Page 85: Checking Your E-Mail

    Help and For general information about using e-mail in Windows XP, Support click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.com Using e-mail...
  • Page 86 Chapter 5: Using the Internet www.gateway.com...
  • Page 87: Using Multimedia

    Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use a diskette, CD, or DVD drive Play CDs Use MusicMatch Play DVDs...
  • Page 88: Adjusting The Volume

    Control Panel is in Category View, click Click/Double-click the . The Sounds and Audio Devices Properties dialog box opens. Devices . The Control Panel window opens. If your Control Panel Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Sounds and Audio...
  • Page 89 Devices slider to change the volume or click to select the , then click the arrow. . The Control Panel window opens. If your Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Adjusting the volume Sounds and Audio...
  • Page 90 For more information about the volume controls, click Click X in the top-right corner of the window to close it. tab. in the area. Device volume , the check box next to the audio device you want to www.gateway.com in the window. Help...
  • Page 91: Adjusting The Volume In Windows 2000

    “System key combinations” on page 26. To adjust overall volume level from Windows: Click the speaker icon the volume or click to select the on the taskbar, then drag the slider to change check box. Mute www.gateway.com Adjusting the volume...
  • Page 92 For more information about the volume controls, click Control window. Click X in the top-right corner of the window to close it. on the taskbar. The Volume Control , the audio device you want to adjust, then Options Properties www.gateway.com in the Volume Help...
  • Page 93: Recording And Playing Audio

    Name the recording, specify the location where you want to save the recording, then click Accessories Entertainment Record Play Fast Forward Stop (stop). . The Save As dialog box opens. Save As . The recording is saved. Save www.gateway.com Recording and playing audio , then click Sound...
  • Page 94 (play), then stop playing the file by For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the HelpSpot Search box click the arrow. www.gateway.com , then...
  • Page 95: Playing Audio And Video Files With The Windows Media Player

    Play Stop Playing audio and video files with the Windows Media Player Help , then click Start All Programs Start Programs Accessories . The Windows Media Player opens. www.gateway.com Windows Media Player , then Entertainment Video file information Video screen...
  • Page 96: Using S/Pdif Digital Audio

    (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the HelpSpot Search , then click the arrow. www.gateway.com...
  • Page 97 “Adjusting the volume in Windows XP” on page 78 or “Adjusting the volume in Windows 2000” on page 81. Click in the Advanced Master Volume appear in the Master Volume www.gateway.com Using S/PDIF digital audio area. If the Advanced button does not area, click , then Options Advanced Controls...
  • Page 98 Chapter 6: Using Multimedia Click Enable SPDIF SPDIF After S/PDIF has been activated, you can use the key combination +S/PDIF to turn S/PDIF on or off. www.gateway.com...
  • Page 99: Using The Optional Diskette Drive

    Exposure could damage the data on the diskette. Important If you need to use a diskette drive and your notebook did not come with one, Gateway recommends purchasing a USB diskette drive. To order a USB diskette drive, visit the Accessory Store at accessories.gateway.com.
  • Page 100 To access a file on the diskette in Windows 2000, double-click the icon, the drive letter (for example, the A: drive), then double-click Computer the file name. To remove the diskette, make sure that the diskette status indicator is off, then press the diskette eject button. www.gateway.com , then click Start...
  • Page 101: Using The Cd Or Dvd Drive

    You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer contains one of the following drive types. Look on the front of the drive for one of the following logos: CD drive...
  • Page 102: Inserting A Cd Or Dvd

    When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. www.gateway.com...
  • Page 103: Listening To Cds

    If a dialog box does not open with a list of CD players, click , then click All Programs opens. . The Windows Media Player Windows Media Player www.gateway.com Listening to CDs . You can Help Windows Media Player Start...
  • Page 104 Help and Support (play). Stop Volume Previous Mute Next For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
  • Page 105: Listening To Cds In Windows 2000

    If you do not hear sound or you want to change the volume, see “Adjusting the volume in Windows 2000” on page 81. , then click . When the CD Player opens, CD Player Play Stop Eject CD Skip Forward Next Previous www.gateway.com Listening to CDs Start Programs...
  • Page 106: Using Musicmatch

    Edit music track information Use your music files to build a music library Listen to Internet Radio MusicMatch is only available on Gateway computers having Windows XP. For more information on using MusicMatch, see its online help. Playing CDs You can use the MusicMatch program to play music CDs.
  • Page 107 Insert the music CD into the CD or DVD drive on your computer. The Audio CD dialog box opens. Click Play Audio CD using MUSICMATCH Jukebox opens, the CD begins playing, and the names of the music tracks appear in the playlist area. , then click www.gateway.com Using MusicMatch . MusicMatch...
  • Page 108: Creating Mp3 Music Files

    If the CD is playing, click Some music CDs have copy protection software. You cannot copy tracks from these CDs. Play Audio CD using MUSICMATCH . The MusicMatch window opens. Start All Programs . The MusicMatch window opens. Record Stop www.gateway.com , then MusicMatch...
  • Page 109 Click to clear the check box for any track you do not want to record. Click Record When a message appears that tells you the CD drive needs to be configured, click . A progress bar appears next to each track as it is recorded. www.gateway.com Using MusicMatch...
  • Page 110: Editing Track Information

    Enter information such as track title, lead artist, album, and genre. Click . The new track information appears in the MusicMatch playlist, music library, and recorder window. . The library window opens. My Library www.gateway.com . The Edit Track Tag(s)
  • Page 111: Building A Music Library

    Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com Using MusicMatch...
  • Page 112: Changing The Music Library Display Settings

    Music Library Click an arrow button to open a column list, then click the category that you want to display in the column. When you have finished selecting categories, click , then click . The Settings window Options Settings tab. www.gateway.com...
  • Page 113: Listening To Internet Radio

    If you do not see scroll bar on the left. . The Radio window opens. , the radio station, then click the arrow in Radio Stations Featured Radio Stations Broadcast Stations www.gateway.com Using MusicMatch Featured , drag the Radio Stations , the Broadcast Radio...
  • Page 114: Using Advanced Features

    In Windows XP, see Do More With Gateway for more information about using your computer to play digital music and download music from the Internet. Click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Music.
  • Page 115 Help and For more information about playing DVDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing DVDs in the HelpSpot Search www.gateway.com Start All Programs . The Windows Media Player , then click Windows Media Player (play).
  • Page 116: Using A Recordable Drive

    If you record copyrighted material on a CD or DVD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. www.gateway.com...
  • Page 117 If a dialog box does not open, click then click Project Selector make a data CD dataCD project Create a CD using Roxio Easy CD Creator Start All Programs . The Select a Project window opens. dataDVD project www.gateway.com Using a recordable drive Roxio Easy CD Creator...
  • Page 118 CD or DVD are located. If you do not see the folder you want, browse through the folders in the Source pane. , then click make a data CD Select Source Files www.gateway.com . The Easy dataCD project list, then click the...
  • Page 119 Using a recordable drive Click the file you want to record (hold down the C or S key when HIFT you click to select multiple files) in the Source pane, then click record www.gateway.com...
  • Page 120: Creating Video Dvds

    Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search , then click the arrow. We recommend that you do not use your computer for other tasks while creating DVDs. www.gateway.com . The Record CD Setup record Start Recording...
  • Page 121 After you connect your digital camcorder to your computer, creating a video DVD typically consists of three basic steps: capture the video, edit the video, and record the video to a DVD-R or DVD-RW disc. Take no action www.gateway.com Using a recordable drive , then click...
  • Page 122: Creating Music Cds

    CDs on your computer. Most home and car stereos can read CD-R discs, but cannot read CD-RW discs. To make sure that the CD that you create will play on home and car CD players, use a CD-R disc. www.gateway.com...
  • Page 123 If a dialog box does not open, click then click Project Selector make a music CD musicCD project www.gateway.com Create a CD using Roxio Easy CD Creator Start All Programs Roxio Easy CD Creator . The Select a Project window opens.
  • Page 124 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. , then click make a music CD Select Source Files www.gateway.com . The musicCD project list, then click the...
  • Page 125 CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. www.gateway.com Using a recordable drive or S...
  • Page 126: Copying Cds And Dvds

    Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. www.gateway.com . The Record record Start Recording...
  • Page 127 If a dialog box does not open, click then click Project Selector CD copier Take no action Create a CD using Roxio Easy CD Creator Start All Programs . The Select a Project window opens. CD copier www.gateway.com Using a recordable drive Roxio Easy CD Creator...
  • Page 128 For more information about copying CDs and DVDs in Windows XP, click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search , then click the arrow. www.gateway.com . The CD Copier CD copier Copy...
  • Page 129: Connecting A Digital Camera

    -OR- If your digital camera appears as a drive on your notebook in the My Computer window, see “Working with files and folders” on page 51 for information about moving files to your hard drive. www.gateway.com Connecting a digital camera...
  • Page 130 Type the keyword digital picture in the HelpSpot Search , then click the arrow. Tips & Tricks In Windows XP, see Do More With Gateway for more information about using your computer to edit, store, and print digital photos. Click Start, then click Do More With Gateway.
  • Page 131: Connecting A Digital Video Camera

    IEEE 1394 port on the side of your notebook. Click Start All Programs The program starts. Connecting a digital video camera , then click Pinnacle Expression www.gateway.com Pinnacle Expression...
  • Page 132: Viewing The Display On A Television

    In Windows XP, see Do More With Gateway for more information about using your computer to edit videos. Click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Video.
  • Page 133 Viewing the display on a television , then click Control Panel , then click Start Settings Control Panel icon. The Display Properties dialog box opens. tab. button. The Intel Graphics Controller Properties www.gateway.com . The Control Panel Appearance . The Control...
  • Page 134 Screen Area Video Standard If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. www.gateway.com list, then click True Color list, then click 640 by 480...
  • Page 135: Changing From One Display To Another

    LCD panel and viewing it on the television. To... Change the display from the LCD panel to the television Change the display from the television to the LCD panel Viewing the display on a television www.gateway.com Press...
  • Page 136 Chapter 6: Using Multimedia www.gateway.com...
  • Page 137: Sending And Receiving Faxes

    Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive, view, and print a fax...
  • Page 138: Installing And Configuring Fax

    . The Windows Components Wizard opens. . The Control Panel window opens. Control Panel Add and Remove Programs Add/Remove Windows Components , then click Next to exit the Windows Components Wizard. www.gateway.com Install . The Add or Remove Programs . The Windows...
  • Page 139: Configuring Fax In Windows Xp

    The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. www.gateway.com Installing and configuring Fax...
  • Page 140 12 characters for your telephone number. All Programs Accessories Communications . The Select Device for Sending or Receiving Faxes Next Please select the fax device Enable Receive www.gateway.com , then click . The Sender Next list, then click the check box.
  • Page 141 If you set up your computer to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on, then click . The Configuration Summary screen opens. Next Click Finish . This identifier information is Next www.gateway.com Installing and configuring Fax...
  • Page 142: Configuring Fax In Windows 2000

    Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Enable receive www.gateway.com . The Control Panel window . The Fax Service Management...
  • Page 143: Sending A Simple Fax

    Start All Programs Accessories . The Send Fax Wizard opens. Start Programs Accessories . The Send Fax Wizard opens. www.gateway.com Sending a simple fax Communications Communications . The Recipient Next Use dialing rules...
  • Page 144 . The Completing the Send Fax Wizard screen opens. Next Click Finish Cover page template Subject line area, then click Note www.gateway.com . The Preparing the Cover Next , then click the cover page area. . The Schedule screen Next...
  • Page 145: Setting Up Your Cover Page Template

    Start Settings icon. The Fax Properties dialog tab. Click . The Cover Page-Fax Cover Cover Pages menu, then move them to the appropriate Insert , then click File www.gateway.com Communications . The Control Control Panel . The Save Save As...
  • Page 146: Faxing From Programs

    . The Print dialog box opens. Print Name . The Send Fax Wizard opens. , then click File Name . The Send Fax Wizard opens. www.gateway.com list, then click the printer. . The Print dialog box Print list, then click the printer.
  • Page 147: Receiving And Viewing A Fax

    , then double-click the fax you want to view. The Inbox Accessories Communications , then double-click the fax you Received Faxes Start All Programs Accessories . The Fax Console opens. www.gateway.com Receiving and viewing a fax , then click , then click My Faxes Communications...
  • Page 148: Automatically Retry Sending A Fax In Windows Xp

    . The Control Panel window opens. Control Panel , then click . The Fax Properties dialog box opens. Properties tab, then click Properties www.gateway.com Accessories Communications Printers and Other Hardware . The Printers and Faxes window Printers and Faxes . The Modem dialog box opens.
  • Page 149: Automatically Cancelling A Fax In Windows Xp

    . The Printers and Faxes window . The Fax Properties dialog box opens. Properties tab, then click . The Modem dialog box opens. Properties tab. Automatically delete failed faxes after www.gateway.com Printers and Other Hardware Printers and Faxes check box and specify...
  • Page 150 Chapter 7: Sending and Receiving Faxes www.gateway.com...
  • Page 151: Managing Power

    Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings...
  • Page 152: Monitoring The Battery Charge

    TATUS This LED only lights up when the notebook is connected to AC power. For the location of the battery charge indicator, see “Front” on page 2. www.gateway.com or battery icon in the taskbar. button. If the icon...
  • Page 153: Recharging The Battery

    Always show icon on the taskbar is checked on the Power Options Properties Advanced tab. See “Changing advanced settings” on page 153 for more information. button. If the icon www.gateway.com Recharging the battery...
  • Page 154: Recalibrating The Battery

    AC adapter and fully recharge your battery. Recharging may take several hours. After the battery finishes recharging, the battery meter displays the accurate battery charge. If the battery meter does not show an accurate charge, contact Gateway Technical Support. menu. , then press E Do not interrupt the battery recalibration process.
  • Page 155: Changing Batteries

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 200ARC battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 156 Slide a recharged battery into the bay. Make sure the battery is fully inserted into the bay. Slide the locking battery release latch to the locked position. Turn your notebook over. Open the LCD panel and press the power button. www.gateway.com...
  • Page 157: Extending Battery Life

    For more information, see “Recharging the battery” on page 143 and “Changing batteries” on page 145. Using an extended-life battery. You can purchase an extended-life battery from the Accessories Store at Extended-life battery accessories.gateway.com www.gateway.com Extending battery life Standard battery...
  • Page 158: Using Alternate Power Sources

    However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost. When in Hibernate mode, your computer saves all memory information to the hard drive, then turns the power completely off. www.gateway.com...
  • Page 159: Changing Power Settings

    In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Hibernate. Click OK. Press the power button. www.gateway.com Changing power settings , then HIFT ®...
  • Page 160: Changing The Power Scheme

    In Windows 2000, click Panel window opens. Click/Double-click the Options Properties dialog box opens. , then click Start Control Panel , then click Start Settings Power Options Power Management www.gateway.com . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 161: Changing Alarm Options

    Save As , then click the arrow. , then click Start Control Panel , then click Start Settings Control Panel Power Options Power Management www.gateway.com Changing power settings . The Control Panel Performance . The Control icon. The Power...
  • Page 162 Adjust the alarm settings. Click Help and Support tab. For more information about changing the alarm options in Windows XP, click Start, then click Help and Support. Type the keyword alarm options in the HelpSpot Search , then click the arrow. www.gateway.com...
  • Page 163: Changing Advanced Settings

    , then click Start Control Panel , then click Start Settings Power Options Power Management tab. Power buttons www.gateway.com Changing power settings . The Control Panel Performance . The Control Control Panel icon. The Power list, then click the power...
  • Page 164: Activating And Using Hibernate Mode

    Type the keyword power management in the HelpSpot Search box , then click Start Control Panel , then click Start Settings Power Options Power Management tab. www.gateway.com , then click the arrow. . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 165 Turn Off Computer , then click . Click the arrow button Start Shut Down list, then click , then click the arrow. www.gateway.com Changing power settings . Hibernate mode is Power Schemes list, then click the tab. Advanced . Press and hold...
  • Page 166: Changing Speedstep Settings

    To change SpeedStep settings in Windows 2000: Click Start opens. Double-click the box opens. Click the Intel SpeedStep technology , then click Settings Control Panel icon. The Power Options Properties dialog Power Management tab. www.gateway.com ® ™ SpeedStep . The Control Panel window...
  • Page 167 Disable Intel SpeedStep technology control Apply To remove the SpeedStep icon from the taskbar, click the tab, click the Remove icon from taskbar Click www.gateway.com Running on batteries check box, then click check box, then click Changing power settings list, then click...
  • Page 168 Chapter 8: Managing Power www.gateway.com...
  • Page 169: Travel Tips

    Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are travelling, click Start, All Programs, then click Gateway Documentation. You can also download an electronic copy from support.gateway.com/support/manlib/.
  • Page 170: Modem

    IEEE 802.11a, IEEE 802.11b, and IEEE 802.11g communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see “Turning your wireless Ethernet on or off” on page 193. www.gateway.com...
  • Page 171: Files

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...
  • Page 172: Power

    , then press E Set User Password and press E Password on boot , then press E Enabled NTER menu, highlight Exit Exit Saving Changes www.gateway.com and follow the NTER and follow the NTER NTER , then press E NTER...
  • Page 173: Additional Tips

    Internet connectivity only through their networks. If your notebook has been exposed to cold temperatures, allow it to warm to room temperature before turning it on. Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.com...
  • Page 174 Chapter 9: Travel Tips www.gateway.com...
  • Page 175: Customizing Your Computer

    Customizing Your Computer This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Add, change, and switch user accounts in Windows XP...
  • Page 176: Adjusting The Screen And Desktop Settings

    - OR - In Windows 2000, click Panel window opens. Click/Double-click the , then click Start Control Panel , then click Start Settings Control Panel icon. The Display Properties dialog box opens. Display www.gateway.com . The Control Panel . The Control...
  • Page 177 For more information about adjusting display settings in Support Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the HelpSpot Search box the arrow. www.gateway.com Adjusting the screen and desktop settings list, then click Color quality Colors , then click...
  • Page 178: Adjusting The Screen Resolution

    Screen resolution , then click Start Control Panel , then click Start Settings icon. The Display Properties dialog box opens. Display tab. slider to the size you prefer. Screen area www.gateway.com . The Control Panel . The Control Control Panel...
  • Page 179: Changing The Colors On Your Windows Desktop

    Click/Double-click the Adjusting the screen and desktop settings , then click . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com , then click again. , then click...
  • Page 180 . The new colors appear on your desktop. . The Advanced Appearance dialog box opens. Item , then click the tab. Themes , type a name for the new theme, then click www.gateway.com list, click the color scheme list, then click the item you twice.
  • Page 181 The new colors appear on your desktop. Adjusting the screen and desktop settings . The Control Panel window Control Panel icon. The Display Properties dialog box opens. list, click the scheme you want, then click list, then click the item you Item www.gateway.com...
  • Page 182: Changing The Desktop Background

    Click a background picture in the - OR - Click Browse . The Control Panel window opens. If your Control Panel icon. The Display Properties dialog box opens. Display tab. Background to select a background picture from another location. www.gateway.com Appearance and Themes list.
  • Page 183 , then click Start Settings opens. Double-click the Display Adjusting the screen and desktop settings list, then click Stretch . The Control Panel window Control Panel icon. The Display Properties dialog box opens. www.gateway.com Tile list, then Color , then click...
  • Page 184 Step 5, you can change the solid color behind the picture by clicking clicking Click tab. Select a background picture or HTML list. to select a background picture from another location. list, then click Picture Display , clicking a pattern in the Pattern www.gateway.com Tile list, then Pattern...
  • Page 185: Selecting A Screen Saver

    Click the Screen Saver Adjusting the screen and desktop settings , then click Start Control Panel , then click Start Settings Control Panel icon. The Display Properties dialog box opens. Display tab. www.gateway.com . The Control Panel . The Control...
  • Page 186 For more information about selecting a screen saver in Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the HelpSpot Search , then click the arrow. www.gateway.com list, then click the screen , then make your Settings...
  • Page 187: Changing The Touchpad Settings

    In Windows 2000, click Panel window opens. Click/Double-click the , then click Start Control Panel , then click Start Settings icon. The Mouse Properties dialog box opens. Mouse www.gateway.com Changing the touchpad settings . The Control Panel Printers . The Control Control Panel...
  • Page 188 For more information about changing mouse settings in Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the HelpSpot Search , then click the arrow. www.gateway.com to change your touchpad...
  • Page 189: Adding And Modifying User Accounts

    For more information about user accounts in Windows XP, Support click Start, then click Help and Support. Type the keyword user accounts in the HelpSpot Search Adding and modifying user accounts Control Panel icon. The User Accounts window User Accounts , then click the arrow. www.gateway.com...
  • Page 190 Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. . The Log Off Windows dialog box opens. Log Off . The Windows Welcome screen opens. www.gateway.com...
  • Page 191: Networking Your Computer

    Networking Your Computer Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment...
  • Page 192: Benefits Of Networking

    Search box For more information about sharing network drives in Windows XP, click Start, then click Help and Support. Type the keyword sharing network drives in the HelpSpot Search box the arrow. www.gateway.com , then click the arrow. , then click...
  • Page 193: Sharing Peripheral Devices

    Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the HelpSpot Search box the arrow. , then click the arrow. , then click the arrow. www.gateway.com Benefits of networking , then click...
  • Page 194: Selecting A Network Connection

    Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
  • Page 195: Using A Wired Ethernet Network

    Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...
  • Page 196: Example Wired Ethernet Network

    To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see “Using a wireless Ethernet network” on page 188. www.gateway.com...
  • Page 197: Equipment You Need For A Wired Ethernet Network

    Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. Using a wired Ethernet network www.gateway.com...
  • Page 198: Using A Wireless Ethernet Network

    (see “Identifying your model” on page 9). The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. www.gateway.com...
  • Page 199: Example Access Point Wireless Ethernet Network

    If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 185. Using a wireless Ethernet network Access point www.gateway.com...
  • Page 200: Equipment You Need For An Access Point Wireless Ethernet Network

    IEEE 802.11a and IEEE 802.11g components will not work. Some wireless devices can broadcast and receive signals on both frequencies. A mixture of IEEE 802.11b and IEEE 802.11g components will result in your network running at the speed of the slower IEEE 802.11b components. www.gateway.com...
  • Page 201: Example Peer-To-Peer Wireless Ethernet Network

    This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. Using a wireless Ethernet network www.gateway.com...
  • Page 202: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network

    For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway store representative. In addition, several books and Internet sites are dedicated to networking. See these sources for more information about networking your home or office with wired or wireless Ethernet.
  • Page 203: Using Your Notebook On A Network

    A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click then click Gateway Documentation Turning your wireless Ethernet on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft.
  • Page 204 Chapter 11: Networking Your Computer www.gateway.com...
  • Page 205: Moving From Your Old Computer

    Moving from Your Old Computer If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
  • Page 206: Using The Windows Xp Files And Settings Transfer Wizard

    For more information about using the Files and Settings Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the HelpSpot Search box www.gateway.com , then click Files and , then click the arrow.
  • Page 207: Transferring Files

    Copy your personal data files to removable media or to another computer on your network. , then click Start My Documents drive icon. folder. The My Documents window opens My Documents www.gateway.com Transferring files . The My Documents...
  • Page 208 For more information about finding files in Windows XP, click Start, then click Help and Support. Type the keyword searching for files in the HelpSpot Search box click the Full-text Search Matches button. www.gateway.com . The Search Results window Start Find Search...
  • Page 209: Transferring Internet Settings

    Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the HelpSpot Search box Accessories Communications . The New Connection wizard opens. www.gateway.com Transferring Internet settings , then click , then click the arrow.
  • Page 210: Transferring Your E-Mail And Address Book

    System Restore to restore your computer’s previous settings. Help and Support For information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 211: Installing A Usb Printer Or Scanner

    See your peripheral device’s user guide for installation information and tips. Because most installation software is periodically updated, you should also check the manufacturer’s Web site for software updates. Installing your old printer or scanner , then click the arrow. www.gateway.com...
  • Page 212: Installing Your Old Programs

    For more information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 213: Maintaining Your Computer

    Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: Care for your computer Create an emergency startup diskette Protect your computer from viruses Manage hard drive space Back up files Clean your computer...
  • Page 214: Caring For Your Computer

    Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files Immediately Monthly When needed after purchase www.gateway.com See... page 206 page 208 page 211 page 212 page 213 page 215 page 217...
  • Page 215 Maintenance task Recalibrate the battery Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com Caring for your computer See... page 144 page 219 page 219 page 220 page 220...
  • Page 216: Creating An Emergency Startup Diskette

    This procedure uses a diskette drive. If you do not have a diskette drive, you can purchase a drive from the Gateway Accessories Store at accessories.gateway.com. . The My Computer window opens. My Computer , then click 3½...
  • Page 217 Not write- Write- protected protected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.com Creating an emergency startup diskette check box, then click Start . Windows copies files to the...
  • Page 218: Protecting Your Computer From Viruses

    AntiVirus program to check files and programs that are For more information about protecting your computer against viruses in Windows XP, click Start, then click Help and Support. Type the keyword viruses in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 219 Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan Protecting your computer from viruses , then click Norton AntiVirus www.gateway.com Norton AntiVirus 2003...
  • Page 220 . The LiveUpdate wizard opens. AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click All Programs Norton AntiVirus www.gateway.com , then click LiveUpdate - Norton Finish...
  • Page 221: Managing Hard Drive Space

    Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties , then click Start My Computer icon. The My Computer My Computer www.gateway.com Managing hard drive space . The My Computer...
  • Page 222: Using Disk Cleanup

    Local Disk (C:), then click General tab. Click Disk Cleanup , then click Start My Computer My Computer . The Properties dialog box opens at the Properties . The Disk Cleanup dialog box opens. www.gateway.com . The My Computer icon. The My Computer...
  • Page 223: Checking The Hard Drive For Errors

    Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click , then click the arrow. , then click Start My Computer My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space . The My Computer icon. The My Computer...
  • Page 224 For more information about checking the hard drive for errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot Search box the arrow. www.gateway.com . For help, press F1. Start , then click...
  • Page 225: Defragmenting The Hard Drive

    Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click , then click Start My Computer My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space . The My Computer icon. The My Computer...
  • Page 226 For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search box www.gateway.com Defragment Start , then click the arrow.
  • Page 227: Backing Up Files

    For more information, see “Using a recordable drive” on page 106. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com.
  • Page 228 For more information about using the Scheduled Tasks Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box the arrow. www.gateway.com , then click Scheduled , then click...
  • Page 229: Cleaning Your Computer

    Do not attempt to clean dust from the inside of your computer. Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. www.gateway.com Cleaning your computer...
  • Page 230: Cleaning The Computer Screen

    For a video tutorial about cleaning the mouse in Windows XP, click Start, then click Help and Support. Type the keyword Video tutorials in the HelpSpot Search , then click the arrow. Click Cleaning the mouse. www.gateway.com...
  • Page 231 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your computer...
  • Page 232 Chapter 13: Maintaining Your Computer www.gateway.com...
  • Page 233: Restoring Software

    Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
  • Page 234: Using The Restoration Cds

    Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
  • Page 235: Reinstalling Device Drivers

    If you just reinstalled Windows XP or Windows 2000, the device drivers were automatically reinstalled. To reinstall device drivers: Insert the red Gateway CD into the CD or DVD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
  • Page 236 , then select multiple device drivers to reinstall. Manual Installation For more information about reinstalling device drivers in Windows XP, click Start, then click Help and Support. Type the keyword drivers in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 237: Updating Device Drivers

    (see “Identifying your model” on page 9). To update device drivers: Insert the red Gateway CD into the CD or DVD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
  • Page 238: Reinstalling Programs

    Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the red Gateway CD and other program CDs. If you are reinstalling programs from other program CDs, follow the installation instructions on each CD. If you want to reinstall a program, uninstall the old version first.
  • Page 239 Insert the red Gateway CD into the CD or DVD drive. If the program starts automatically, go to Step 8. - OR - If the program does not start automatically, go to Step 5. Click , then click Start In the text box, type d:\runmenu.exe (where d is the drive letter of...
  • Page 240: Reinstalling Windows

    CDs that came with your computer. To reinstall your programs, follow the instructions in “Reinstalling programs” on page 228. , then click Start Control Panel Start Settings Control Panel icon. and follow the on-screen instructions. Change/Remove www.gateway.com , then double-click the...
  • Page 241 Select 2. Automated installation of Windows (XP or 2000) When prompted, remove the red Gateway CD and insert the blue Operating System CD into the CD or DVD drive, then press any key to continue. When prompted, accept the License Agreement by pressing Y.
  • Page 242 Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so. When the Gateway Application Loader has finished, go to the Windows desktop by clicking Install additional programs by following the instructions in “Reinstalling programs”...
  • Page 243: Upgrading Your Notebook

    Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive...
  • Page 244: Adding And Removing A Pc Card

    PC Card manufacturer’s documentation for further information. To insert a PC Card: Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. www.gateway.com...
  • Page 245 Press the PC Card eject button once to release the eject button. Press the eject button again to eject the PC Card. Adding and removing a PC Card icon in the taskbar, the PC Card name, then www.gateway.com button.
  • Page 246: Preventing Static Electricity Discharge

    To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord and modem and network cables before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...
  • Page 247: Adding Or Replacing Memory

    Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 200ARC for upgrading your memory. www.gateway.com Adding or replacing memory...
  • Page 248 Follow the instructions under “Preventing static electricity discharge” on page 236. Turn off your notebook and disconnect the AC adapter and modem and network cables. Turn your notebook over so the bottom is facing up. Remove the battery. Loosen the memory bay cover screw. Screw www.gateway.com...
  • Page 249 Remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.com Adding or replacing memory...
  • Page 250 Chapter 15: Upgrading Your Notebook If you are removing a memory module, pull the module out of the slot. www.gateway.com...
  • Page 251 Important Use only memory modules designed for the Gateway 200ARC. Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screw.
  • Page 252: Replacing The Hard Drive Kit

    Follow the instructions under “Preventing static electricity discharge” on page 236. Turn off your notebook and disconnect the AC adapter and modem and network cables. Turn your notebook over so the bottom is facing up. Remove the battery. Hard drive www.gateway.com...
  • Page 253 Remove the hard drive bay cover screws. Screws Slide the hard drive bay cover off of your notebook. www.gateway.com Replacing the hard drive kit...
  • Page 254 Chapter 15: Upgrading Your Notebook Disconnect the hard drive cable from the notebook. Lift the end of the old hard drive kit as shown. www.gateway.com...
  • Page 255 Replace the screws that secure the hard drive cover to your notebook. Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com Replacing the hard drive kit...
  • Page 256 Chapter 15: Upgrading Your Notebook www.gateway.com...
  • Page 257: Troubleshooting

    Troubleshooting This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
  • Page 258: Safety Guidelines

    Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
  • Page 259: First Steps

    Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
  • Page 260: Troubleshooting

    Windows XP” on page 78 and “Adjusting the volume in Windows 2000” on page 81. Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Right side” on page 4. www.gateway.com...
  • Page 261 Audio is not transmitted through the S-Video jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system using the S/PDIF jack to hear sound while playing a DVD. www.gateway.com Troubleshooting...
  • Page 262: Cleaning Cds Or Dvds

    For more information about IRQs in Windows XP, click Start, then click Help and Support. Type the keyword IRQs in the HelpSpot Search box , then click the arrow. www.gateway.com . The Control Panel window opens. Performance and tab, then click...
  • Page 263: Diskette Drive

    Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. , then click Settings Control Panel icon, click the System . The Device Manager window opens. . Double-click Resources by type www.gateway.com Troubleshooting . The Control Panel tab, then click Hardware Interrupt request Disable...
  • Page 264: Display

    Change the display settings. For more information, see “Adjusting the screen and desktop settings” on page 166. Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. www.gateway.com NTER...
  • Page 265: File Management

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 266: Internet

    All deleted files will be lost when you empty the Recycle Bin. For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the HelpSpot Search box www.gateway.com , then click the arrow. NTER...
  • Page 267 The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook www.gateway.com Troubleshooting , then click...
  • Page 268: Keyboard

    For more information, see “Adding or replacing memory” on page 237. Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 237. www.gateway.com...
  • Page 269: Modem

    Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. , then click the arrow. www.gateway.com Troubleshooting...
  • Page 270 Type the keyword dialing in the HelpSpot Search box , then click the arrow. , then click Start Settings Control Panel icon, then click Modems www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the Edit . The Control Panel Dialing Properties tab.
  • Page 271 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
  • Page 272 Chapter 16: Troubleshooting To access the gateway.your.way dial-up server: Insert the red Gateway CD into the CD or DVD drive. Click To check your modem connection speed, click the After your modem connects, move the mouse pointer over the Dial-Up Networking Your modem connection speed appears.
  • Page 273 . The Control Panel Control Panel icon. The Modems Properties window opens. Modems tab, click the COM port next to the name of . The Modem Info dialog box opens. More Info www.gateway.com Troubleshooting . If information , then click...
  • Page 274: Mouse

    Control Panel icon. The Modems Properties dialog box Modems tab, click the modem you want to adjust, then click General control. Speaker volume www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the Properties control. Speaker volume...
  • Page 275: Networks

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. and P are turned off, then retype the AD LOCK www.gateway.com...
  • Page 276: Pc Cards

    Printer The printer will not turn on Make sure that the printer is online. Many printers have an online/offline button that you may need to press. Make sure that the power cable is plugged into an AC power source. www.gateway.com...
  • Page 277 Make sure that the printer is not set to work offline. . The Control Panel window opens. Control Panel icon. The Printers and Faxes Printers and Faxes Set as Default Printer , then click Printers Set as Default www.gateway.com Troubleshooting Printers and Other...
  • Page 278 Type the keyword printer troubleshooter in the HelpSpot Search box the arrow. , then click Start Settings Printers Use Printer Offline www.gateway.com . The Control Panel window opens. Printers and Other icon. The Printers and Faxes , click Use Printer Offline , then click , click...
  • Page 279: Sound

    Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see “Viewing the display on a television” on page 122. , then click the arrow. +LCD/CRT to activate the external www.gateway.com Troubleshooting...
  • Page 280: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
  • Page 281: Telephone Numbers

    Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers You can access the following services through your telephone to get answers...
  • Page 282: Tutoring And Training

    Help and Support Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway’s fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute; charged to your telephone bill) For more how-to information about Windows XP, click Start, then click Help and Support.
  • Page 283: Training

    Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
  • Page 284 Chapter 16: Troubleshooting www.gateway.com...
  • Page 285: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 286 The power cord or plug is damaged. Liquid has been spilled into the system. The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. www.gateway.com...
  • Page 287 Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
  • Page 288: Regulatory Compliance Statements

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 289 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Warning Only use drivers approved for the country in which the device will be used.
  • Page 290: United States Of America

    These accessories are required to be used in order to ensure compliance with FCC rules. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
  • Page 291 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Regulatory compliance statements www.gateway.com...
  • Page 292 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
  • Page 293 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 294 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
  • Page 295: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 296 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 297: Index

    Index AC adapter connecting connector damaged defective international adapters access point network accessories safety precautions accounts America Online user acoustic handset coupler ad hoc networking adding icons to desktop user accounts See also installing address e-mail airplane power adapter alarms America Online application key arrow keys...
  • Page 298 cable lock notebook using while traveling cable modem camera See digital camera See digital video camera Caps Lock indicator capturing video cards adding PC Card eject button inserting PC Card installing PC Card PC Card eject button PC Card slot reinstalling PC Card removing PC Card replacing PC Card...
  • Page 299 connections audio digital audio jack digital camera digital video camera diskette drive Ethernet external audio external speakers Firewire headphone i.Link IEEE 1394 keyboard microphone modem monitor (VGA) mouse network power printer S/PDIF digital audio scanner speaker S-Video (TV) out video camera Zip drive copying files and folders...
  • Page 300 Do More With Gateway documentation eSupport Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking downloading files...
  • Page 301 eject button diskette electrostatic discharge (ESD) e-mail address button checking for messages sending transferring settings from old computer emergency startup diskette EmPower power adapter Error-checking eSupport using Ethernet connecting jack turning wireless Ethernet on or off wired network wireless network external monitor EZ Pad touchpad See touchpad...
  • Page 302 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server gigabit Ethernet hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders indicator installing replacing scanning for errors...
  • Page 303 disconnecting from setting up account transferring settings from old computer InterVideo DVD Player IRQ conflicts See Internet service provider jacks See connections Kensington cable lock lock slot key combinations keyboard buttons cleaning connecting features shortcuts troubleshooting USB port keys application arrow battery status brightness...
  • Page 304 cleaning mouse creating startup diskette defragmenting deleting files suggested schedule using Scheduled Task Wizard virus protection maximize button Media Player memory adding installing removing replacing troubleshooting upgrading menu bar messages checking e-mail sending e-mail microphone jack Microsoft Certificate of Authenticity Wordpad MIDI file mini PCI bay...
  • Page 305 creating music files editing track information listening to Internet radio playing audio CD muting sound My Computer button navigation keys network jack troubleshooting network equipment shopping list networking access point ad hoc computers data transfer speed Ethernet games internal wireless label peer-to-peer selecting connection type sharing devices...
  • Page 306 moving ports See connections power AC adapter advanced settings alarms automobile/airplane adapter battery button changing modes changing schemes changing settings connector conserving battery power damaged cord EmPower adapter extending battery life Hibernate mode indicator international adapter management schemes source problems SpeedStep settings Standby mode Standby/Resume...
  • Page 307 peripheral devices printer programs scanner software Windows removing files and folders renaming files and folders replacing See installing resetting notebook resolution changing restarting notebook Restoration CDs restoring files and folders right-clicking router Roxio Easy CD Creator S/PDIF digital audio jack using safety caring for computer...
  • Page 308 selecting items in list switching between files, folders, or programs shutting down notebook small office network SO-DIMM software See programs sound adjusting controls muting troubleshooting Sound Recorder making audio recordings playing file speakers built-in jack specifications SpeedStep technology Standby mode Standby system key Start button Start menu...
  • Page 309 Gateway Learning Libraries Learn@Gateway transferring files from Internet files from old computer Internet settings from old computer settings from old computer travel tips...
  • Page 310 WAV file Web browser button Web page Web site connecting to downloading files Gateway window close button closing maximize button menu bar minimize button title bar Windows clipboard desktop Files and Settings Transfer Wizard...
  • Page 312 MAN SYS US 200ARC USR GDE R0 4/03...

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