Troubleshooting; Error Descriptions - decon Infinity User Manual

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Infinity
User manual

Troubleshooting

Error descriptions

Use the table below for troubleshooting before contacting your dealer.
Status
Lamp in main
switch
The Infinity display
Light off
does not start when
the main switch is
Light off
turned on.
Light off
Flashes once
Does not respond to
Steady light
throttle controls
Steady light
Steady light
Steady light
Steady light
Infinity cannot be
-
docked against the
chair's adapter
-
-
Troubleshooting
Taillight
Audio
Checkpoint
signal
-
No
Make sure the battery is
charged
-
No
Is the battery properly
installed?
-
No
Electrical connection /
contact / cable between
front and electric box
under display
Flashes once
No
Check that the cables are
securely fastened to the
back of the display
-
No
Is the support leg raised
and the locking handle in
its rear position?
-
No
No indication on the
display that Infinity is
locked to the chair?
-
No
No indication on the
display that Infinity is
locked to the chair even
though the locking handle
is in its rear position.
-
No
Check that the throttle
control cable is firmly
attached to the back of
the display.
-
No
Check that the contacts
between motor and Power
module are connected.
-
-
Uneven ground
-
-
The height setting of
Infinity has changed
-
-
The lower docking
mechanism has been
pushed into its locked
position
Page 38/41
Action
Charge the battery
Check that the battery is
properly installed
Press the coupling
together with the arrows
pointing towards each
other
Install the cable correctly
on the back of the
display.
Move the locking handle
to its rear position.
Move the locking handle
to its rear position.
Check that nothing is
preventing the support
leg from moving upwards
to its upper position.
Install the cable correctly
on the back of the display
Connect the connector
between motor and
Power module.
Move Infinity and
wheelchair to a smoother
surface
Adjust the height and
leg rests of the Infinity
to fit the current adapter
used to connect to the
wheelchair.
Pull the release handle to
unlock the lower docking
mechanism.

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