Warranty; Standard Warranty; Three Year Warranty - Datavideo AD-300 Instruction Manual

d. When the product does not operate normally under normal operating conditions.
Adjust only those controls that are covered by the operating instructions in this manual;
improper adjustment of other controls may result in damage to the unit and may often
require extensive work by a qualified technician to restore the unit to normal
operation;
e. When the product has been dropped or the cabinet has been damaged;
f. When the product exhibits a distinct change in performance, indicating a need for
service.

Warranty

Standard Warranty


Datavideo equipment are guaranteed against any manufacturing defects for one year from
the date of purchase.

The original purchase invoice or other documentary evidence should be supplied at the
time of any request for repair under warranty.

The product warranty period begins on the purchase date. If the purchase date is unknown,
the product warranty period begins on the thirtieth day after shipment from a Datavideo
office.

All non-Datavideo manufactured products (product without Datavideo logo) have only one
year warranty from the date of purchase.

Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered
under warranty.

Viruses and malware infections on the computer systems are not covered under warranty.

Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.

All mail or transportation costs including insurance are at the expense of the owner.

All other claims of any nature are not covered.

All accessories including headphones, cables, and batteries are not covered under warranty.

Warranty only valid in the country or region of purchase.

Your statutory rights are not affected.

Three Year Warranty


All Datavideo products purchased after July 1st, 2017 are qualified for a
free two years extension to the standard warranty, providing the
product is registered with Datavideo within 30 days of purchase.

Certain parts with limited lifetime expectancy such as LCD panels, DVD
drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting, Camera module,
PCIe Card are covered for 1 year.

The three-year warranty must be registered on Datavideo's official website or with your
local Datavideo office or one of its authorized distributors within 30 days of purchase.
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