Crestron DM NVX 4K60 Product Manual
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Crestron DM NVX 4K60 Product Manual

4:2:0 network av encoders and decoders
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DM NVX® 4K60 4:2:0 Network AV
Encoders and Decoders
Product Manual
Crestron Electronics, Inc.

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  • Page 1 DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual Crestron Electronics, Inc.
  • Page 2 Association in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Contents Overview Features Real-Time 4K60 Video Performance Enterprise-Grade Security Encoder Functionality (DM-NVX-E20 Only) Decoder Functionality (DM-NVX-D20 and DM-NVX-D200 Only) Video Wall Processing (DM-NVX-D200 Only) Adaptive Bit Rate (DM-NVX-E20 Only) Analog Audio De-embedding 7.1 Surround Sound Audio AES67 Audio Embedding and De-embedding Copper Ethernet Connectivity Automatic Point-to-Point Connectivity Device Control via RS-232, IR, and CEC...
  • Page 4 Management Rebooting the Device Using the Web Interface Using the RESET Button Restoring Factory Default Settings Using the Web Interface Using Crestron Toolbox Software Using the SETUP Button Updating Firmware Downloading Message Logs Managing Certificates Managing Root Certificates Managing Intermediate Certificates...

  • Page 5: Overview

    Overview Crestron DM NVX® 4K60 4:2:0 network AV encoders and decoders transport 4K60 video with 4:2:0 color sampling over standard Gigabit Ethernet. The devices function as encoders only or decoders only and include the following models: Encoder only: DM-NVX-E20 Decoders only:...

  • Page 6: Real-Time 4K60 Video Performance

    Copper Ethernet connectivity with PoE+ support (DM-NVX-D200 only) Automatic DM-NVX-E20 point-to-point connectivity with the DM-NVX-D20, DM-NVX-D200, or any DM NVX 4K60 4:4:4 product that can function as a decoder Automatic DM-NVX-D20 or DM-NVX-D200 point-to-point connectivity with the DM-NVX-E20 or DM-NVX-E10...

  • Page 7: Encoder Functionality (Dm-Nvx-E20 Only)

    Encoder Functionality (DM-NVX-E20 Only) The DM-NVX-E20 encoder provides one HDMI input that enables a laptop computer, camera, or other media source to be connected via an HDMI cable and then transmitted over the network to one or many decoders. Compatible with the DM-NVX-D20, DM-NVX-D200, and other DM NVX products that can function as decoders, the DM-NVX-E20 can be used in any DM NVX network AV design.

  • Page 8: Video Wall Processing (Dm-Nvx-D200 Only)

    AES67 support enables the selected audio source to be transmitted as a 2-channel AES67 audio stream while another 2-channel AES67 audio stream is received from a Crestron® DSP or other third-party device. For the DM-NVX-D20 and DM-NVX-D200, the AES67 audio stream that is received can be combined with the video signal and then output via the HDMI output and analog audio output.

  • Page 9: Copper Ethernet Connectivity

    For the DM-NVX-E20, automatic point-to-point connectivity enables the encoder to be connected directly to a DM-NVX-D20, DM-NVX-D200, or any DM NVX 4K60 4:4:4 product that can function as a decoder in order to stream video and audio. For the DM-NVX-D20 or DM-NVX- D200, automatic point-to-point connectivity enables the decoder to be connected directly to a DM-NVX-E20 or DM-NVX-E10 to stream video and audio.

  • Page 10: Streamlined Management Using Dm Nvx Director Virtual Switching Appliances

    DM-NVX-D20, or an optional power pack (sold separately). For additional information about DM NVX technology and the DM NVX product family, refer to the DM NVX web page at www.crestron.com/nvx 6 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual — Doc. 9219A...

  • Page 11: Physical Description

    Physical Description This section provides information about the front and rear panels of the DM-NVX-E20, DM-NVX-D20, and DM-NVX-D200. DM-NVX-E20 The front and rear panels of the DM-NVX-E20 provide connectors, controls, and indicators as shown in the following sections. Front Panel The following illustration shows the front panel of the DM-NVX-E20.
  • Page 12 ③ COM Port: Bidirectional RS-232 port for connection to an RS-232 device ④ IR Port: IR output/serial port for connection to an IR controllable device (Crestron IRP2 ⑤ emitter sold separately) 24V 0.75A Power Connector: 24 VDC power input for connection to optional ⑥...

  • Page 13: Dm-Nvx-D20

    DM-NVX-D20 The front and rear panels of the DM-NVX-D20 provide connectors, controls, and indicators as shown in the following sections. Front Panel The following illustration shows the front panel of the DM-NVX-D20. DM-NVX-D20 Front Panel Ethernet Port: 100BASE-TX/1000BASE-T PoE PD (powered device) port for connection ①...
  • Page 14 ③ COM Port: Bidirectional RS-232 port for connection to RS-232 device ④ IR Port: IR output/serial port for connection to IR controllable device (Crestron IRP2 ⑤ emitter sold separately) 24V 0.75A Power Connector: 24 VDC power input for connection to optional ⑥...

  • Page 15: Dm-Nvx-D200

    DM-NVX-D200 The front and rear panels of the DM-NVX-D200 provide connectors, controls, and indicators as shown in the following sections. Front Panel The following illustration shows the front panel of the DM-NVX-D200. DM-NVX-D200 Front Panel Ethernet Port: 100BASE-TX/1000BASE-T PoE+ PD (powered device) port for ①...
  • Page 16 ③ COM Port: Bidirectional RS-232 port for connection to an RS-232 device ④ IR Port: IR output/serial port for connection to an IR controllable device (Crestron IRP2 ⑤ emitter sold separately) 24V 1.25A Power Connector: 24 VDC power input for connection to optional PW-2412WU ⑥...

  • Page 17: Specifications

    Specifications For product specifications, refer to the following product pages on the Crestron website: DM-NVX-E20 DM-NVX-D20 DM-NVX-D200 Product Manual — Doc. 9219A DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders • 13...

  • Page 18: Installation

    Installation For installation information, refer to the following documentation on the Crestron website: DM-NVX-E20 and DM-NVX-D20 Quick Start DM-NVX-D200 Quick Start 14 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual — Doc. 9219A...

  • Page 19: Configuration

    Safari® web browser, version 14.0.3 or later To access the web interface: 1. Using the Device Discovery tool in the Crestron Toolbox™ software, find the IP address of the DM NVX device. 2. Open a web browser.
  • Page 20 4. If no user account has been created, create an account as indicated on the Device Administration page. Device Administration Page - Create User a. In the Username text box, enter a username. The username is not case sensitive. b. In the Password text box, enter a password using a minimum of 8 characters. The password is case sensitive.

  • Page 21: Navigating The Web Interface

    Navigating the Web Interface After signing in to the web interface, the web interface appears as shown in the sample screen below. Web Interface (Sample DM-NVX-D200 Screen Shown) The web interface provides the following navigation tabs: Status (refer to Viewing Status Information for information) Settings (refer to Configuring Setup and Operational Settings...

  • Page 22: Saving Configuration Changes

    Saving Configuration Changes Changes to configuration settings in the Settings, Security, and 802.1x Configuration tabs are either saved automatically or must be saved manually. Sections of the web interface in which changes are saved automatically are enclosed by a green rectangle and include the word Autosaved next to the configuration section name.
  • Page 23 After one or more configuration settings are changed, the Save Changes menu item is enabled. Action Menu - Save Changes Menu Item Enabled Do either of the following: To save one or more configuration changes, click Save Changes. To undo the newly entered configuration changes and revert to the previously saved settings, click the drop-down arrow to the right of the Save Changes menu item and click Revert.

  • Page 24: Viewing Status Information

    Viewing Status Information Click the Status tab to view information about the DM NVX device. By default, the Status tab is displayed after the web interface is accessed. The Status tab varies depending on whether the DM NVX device is an encoder or decoder. Status Tab for Encoder (DM-NVX-E20 Shown) 20 •...
  • Page 25 Status Tab for Decoder (DM-NVX-D200 Shown) The Status tab consists of the following sections: Device Network DM NVX Director DM NAX (AES67) audio Control system Input (encoder only) Output (decoder only) To open or close any section of the Status tab, click the corresponding section name. Product Manual —...

  • Page 26: Device

    Device By default, the Device section is displayed when the Status tab opens. Status Tab - Device (Sample DM-NVX-D200 Screen Shown) The Device section displays general information such as the model name, serial number, and firmware version of the device. By default, the More Details section is open, displaying additional information about the device.

  • Page 27: Network

    Network To view network-related information, open the Network section of the Status tab. Status Tab - Network (Sample DM-NVX-D200 Screen Shown) The Network section displays the hostname, domain name, primary static DNS IP address, and secondary static DNS IP address. By default, the Adapter 1 section is open, displaying additional details about the network.

  • Page 28: Dm Nvx Director Virtual Switching Appliance

    DM NVX Director Virtual Switching Appliance To view information about the DM NVX Director® virtual switching appliance that is managing the DM NVX device, open the DM NVX Director section of the Status tab. Status Tab - DM NVX Director The DM NVX Director section displays the DM NVX Director host name, domain name, domain number, and domain slot number to which the DM NVX device is assigned.

  • Page 29: Dm Nax (Aes67) Audio

    DM NAX (AES67) Audio To view information about DM NAX™ (AES67) audio, open the DM NAX (AES67) Audio section of the Status tab. The DM NAX (AES67) Audio section varies depending on whether the DM NVX device is an encoder or decoder. Status Tab - DM NAX (AES67) Audio for Encoder Product Manual —...
  • Page 30 Status Tab - DM NAX (AES67) Audio for Decoder The DM NAX (AES67) Audio section displays information about the transmit and receive streams. 26 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual — Doc. 9219A...

  • Page 31: Control System

    Control System To view control system information, open the Control System section of the Status tab. Status Tab - Control System The Control System section displays information about whether the connection to the control system is encrypted and information about the IP table. Input (Encoder Only) To view information about the HDMI input on the DM NVX encoder, open the Input section of the Status tab.

  • Page 32: Output (Decoder Only)

    Output (Decoder Only) To view information about the HDMI output on the DM NVX decoder, open the Output section of the Status tab. Status Tab - Output (Decoder Only) The Output section displays information such as the output name and whether a sink (display device) is connected to the output.

  • Page 33: Configuring Setup And Operational Settings

    Configuring Setup and Operational Settings Click the Settings tab to configure setup and operational settings. The Settings tab varies depending on whether the DM NVX device is an encoder or decoder. Settings Tab for Encoder (DM-NVX-E20 Shown) Product Manual — Doc. 9219A DM NVX®...
  • Page 34 Settings Tab for Decoder (DM-NVX-D200 Shown) The Settings tab consists of the following sections: System setup Stream DM NAX (AES67) audio Subscriptions (decoder only) Routing Inputs (encoder only) Outputs IR Ports To open or close any section of the Settings tab, click the corresponding section name. 30 •...

  • Page 35: System Setup

    System Setup By default, the System Setup section is displayed when the Settings tab opens. Settings Tab, System Setup (DM-NVX-D200 Shown) System Setup consists of the following sections: Network Network interface Cloud settings RS-232 port settings Auto update Date/time Discovery config Control system Fan control (DM-NVX-D200 only)
  • Page 36 Network In the Settings tab, configure network settings in the Network section of System Setup. Settings Tab - System Setup, Network Refer to the configuration guidelines that follow. Network Configuration Hostname: Specifies the hostname that identifies the DM NVX device on the network. The hostname is restricted to the letters a to z (not case sensitive), the digits 1 to 9, and the hyphen.
  • Page 37 Adapter 1 DHCP Enabled: By default, DHCP is enabled (the toggle switch is set in the On position). When DHCP is enabled, the IP address of the DM NVX device is assigned by a DHCP server on the network for a predetermined period of time. NOTE: If a DHCP server does not exist on the network, the IP address defaults to a link- local address in the 169.254.
  • Page 38 Cloud Settings In the Settings tab, enable or disable connection to the XiO Cloud® service in the Cloud Settings section of System Setup. Settings Tab - System Setup, Cloud Settings By default, the Cloud Configuration Service Connection toggle switch is in the On position, enabling connection to the XiO Cloud service.
  • Page 39 RS-232 Port Settings In the Settings tab, configure RS-232 port settings in the RS-232 Port Settings section of System Setup. Settings Tab - System Setup, RS-232 Port Settings Refer to the configuration guidelines that follow. Baud Rate: In the drop-down list, select the desired baud rate in bits per second (bps). Available selections are: 1200 2400...
  • Page 40 When enabled, automatic firmware update can be configured. Custom URL: By default, Custom URL is disabled (the toggle switch is set in the Off position). When disabled, the server URL will default to the standard Crestron update server. 36 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders...
  • Page 41 Custom URL Path: (Applicable when Custom URL is enabled) Enter the path to the firmware file (*.zip) in the following FTP or SFTP URL format: ftp://username:password@host:port/path/filename sftp://username:password@host:port/path/filename where: username is the username on the FTP or SFTP server password is the password for the username host is the fully qualified domain name or IP address of the FTP or SFTP server port is the connection port on the host NOTE:...
  • Page 42 Date/Time A DM NVX device can be configured for date and time synchronization with up to three NTP (Network Time Protocol) servers. In the Settings tab, configure date and time synchronization in the Date/Time section of System Setup. Settings Tab - System Setup, Date/Time Refer to the configuration guidelines that follow.
  • Page 43 NTP Time Servers (Applicable when Time Synchronization is enabled) In the NTP Time Servers table, assign NTP servers. The default NTP server is pool.ntp.org with a port number of 123 and no authentication method (None). The default NTP server can be changed if desired as discussed below.
  • Page 44 Discovery Config In the Settings tab, configure device discovery parameters in the Discovery Config section of System Setup. Settings Tab - System Setup, Discovery Config Refer to the configuration guidelines that follow. NOTE: When changes are made to the Discovery Config section, the changes are automatically saved.
  • Page 45 Control System In the Settings tab, configure connection to up to 16 control systems in the Control System section of System Setup. Settings Tab - System Setup, Control System Refer to the configuration guidelines that follow. Encrypt Connection: By default, Encrypt Connection is disabled (the toggle switch is in the Off position).
  • Page 46 IP Table In the IP table, add up to 16 control systems by doing the following: 1. Click the Add button. 2. Assign the following settings: IP ID: In the text box, enter the IP ID of the DM NVX device. Valid values range from 03 to FE in hexadecimal notation.
  • Page 47 NOTES: The DM-NVX-E20 can be connected directly to a DM-NVX-D20, DM-NVX-D200, or any DM NVX 4K60 4:4:4 decoder in a point-to-point configuration. The DM-NVX-D20 and DM-NVX-D200 can be connected to a DM-NVX-E20 or DM-NVX- E10 in a point-to-point configuration.
  • Page 48 Settings Tab - System Setup, Point-to-Point Control Refer to the configuration guidelines that follow. Point-to-Point Status: Indicates the status of point-to-point connectivity between a DM NVX encoder and DM NVX decoder as Active or Inactive. Point-to-Point Mode: In the drop-down list, select either of the following: Auto: (Default setting) A 1000BASE-T port of a DM NVX encoder detects a direct connection to a DM NVX decoder or a connection to a 1000BASE-T switch.

  • Page 49: Stream

    Stream To configure stream settings, open the Stream section of the Settings tab. The Stream section varies depending on whether the DM NVX device is an encoder or decoder. Settings Tab - Stream (Encoder Shown) Settings Tab - Stream (Decoder Shown) Refer to the configuration guidelines that follow.
  • Page 50 Multicast Address: (Decoder only) Displays the primary multicast address set for the encoder Status: Displays the status of the stream: Stream Stopped, Stream Started, or Connecting. Resolution: Displays the video resolution being used for the video stream. Advanced The Advanced section for stream configuration varies depending on whether the DM NVX device is an encoder or decoder.
  • Page 51 Settings Tab - Stream, Advanced (Encoder Shown) Product Manual — Doc. 9219A DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders • 47...
  • Page 52 In the Advanced section, configure the following stream settings: NOTE: When changes are made in the Advanced section, the changes are saved automatically. Auto Initiation: By default, Auto Initiation is enabled (the toggle switch is set in the On position). The stream automatically starts when the proper stream configuration settings are assigned.
  • Page 53 (DM NVX encoders only) Configure the following: Adaptive Bitrate: Adaptive bit rate functionality enables a DM NVX encoder to automatically set the bit rate required for the input resolution of the stream; for example, the adaptive bit rate for a common resolution such as 1920x1080p@60Hz (1080p60) is automatically set to 400 Mbps.
  • Page 54 Custom TTL: Multicast TTL provides the ability to limit or extend the hop limit of a DM NVX stream that traverses routers. In IPv4 multicasting, routers have a TTL threshold assigned to each interface. Only multicast packets with a TTL greater than the threshold of the interface are forwarded.

  • Page 55: Dm Nax (Aes67) Audio

    2-channel AES67 stream while another 2-channel AES67 audio stream is received from a Crestron DSP or other third-party device. For the DM-NVX-D20 or DM-NVX-D200, the AES67 audio stream that is received can be combined with the video signal and then output via the HDMI output and analog audio output.
  • Page 56 Configure DM NAX Audio for an Encoder A sample screen of the DM NAX (AES67) Audio section for a DM NVX encoder is shown below. Settings Tab - DM NAX (AES67) Audio (Encoder Shown) Refer to the configuration guidelines that follow. NOTE: When changes are made to DM NAX (AES67) audio settings, the changes are automatically saved.
  • Page 57 DM NAX (AES67) Transmit (Encoder) Mode: In the drop-down list, select one of the following: Automatic: (Default setting) Adds 1 to the outgoing video stream multicast address. For example, if the video multicast address is 239.8.0.0, the DM NAX (AES67) multicast address is automatically set to 239.8.0.1.
  • Page 58 DM NAX (AES67) Receive Advanced (Encoder) Auto Initiation: By default, Auto Initiation is enabled (the toggle switch is set in the On position). The stream automatically starts when the proper configuration settings are assigned. To disable Auto Initiation, set the toggle switch in the Off position. To start the stream, press the Start button.
  • Page 59 Configure DM NAX Audio for a Decoder A sample screen of the DM NAX (AES67) Audio section for a DM NVX decoder is shown below. Settings Tab - DM NAX (AES67) Audio (Decoder Shown) Refer to the configuration guidelines that follow. Product Manual —...
  • Page 60 DM NAX (AES67) Transmit (Decoder) Session Name: In the text box, enter a name to identify the AES67 transmit stream. Multicast Address: In the text box, enter the multicast address. Port: In the scrollable text box, enter or select the desired port number. The default port number is 5004.
  • Page 61 DM NAX (AES67) Receive Advanced (Decoder) Auto Initiation: By default, Auto Initiation is enabled (the toggle switch is set in the On position). The stream automatically starts when the proper configuration settings are assigned. To disable Auto Initiation, set the toggle switch in the Off position. To start the stream, press the Start button.

  • Page 62: Subscriptions (Decoder Only)

    Subscriptions (Decoder Only) Subscription of a DM NVX encoder to a DM NVX decoder sets up Real Time Streaming Protocol (RTSP) negotiation between the decoder and the encoder. When a stream is routed, the DM NVX decoder performs the Internet Group Management Protocol (IGMP) join, which causes the decoder to join the multicast group of the encoder.
  • Page 63 Manually add each encoder for subscription to the decoder as follows: 1. Click the Add Stream button. The Manual Subscription pop-up dialog box opens. Manual Subscription Pop-Up Dialog Box 2. Enter the RTSP address and name of the encoder, and then click OK. The encoder is added to the Subscribed Streams table, which shows the number, device name, stream details, and bit rate of the subscribed stream.
  • Page 64 To unsubscribe one or more encoders listed in the Subscribed Streams table, do any of the following: To unsubscribe an encoder on an individual basis, click the corresponding Unsubscribe button in the Actions column. The encoder is removed from the list. To unsubscribe all encoders simultaneously, select the topmost check box in the first column.

  • Page 65: Routing

    Routing To configure routing settings, open the Routing section of the Settings tab. The Routing section differs depending on whether the DM NVX device is an encoder or decoder. Settings Tab - Routing (Encoder Shown) Settings Tab - Routing (Decoder Shown) Product Manual —...
  • Page 66 Refer to the configuration guidelines that follow. Input Routing NOTE: When changes are made in the Input Routing section, the changes are saved automatically. Audio Active Audio Source: Displays the active audio source as one of the following: Audio Follows Video, Input 1 (encoder only), DM NAX (AES67) Audio, Primary Stream Only (decoder only), or No Audio Selected Audio Source: In the drop-down list, select the desired audio source: Audio Follows Video: The audio signal is always switched with the video signal.
  • Page 67 For each encoder in the table, select the desired stream to be routed to the decoder (output): If DM NAX (AES67) Audio Follows Video is disabled (default setting), click the DM NAX (AES67) Audio icon, the Primary A/V icon, or both as desired. If DM NAX (AES67) Audio Follows Video is enabled and the primary A/V stream is desired, click the Primary A/V icon.

  • Page 68: Inputs (Encoder Only)

    Inputs (Encoder Only) To view information about the HDMI input or to configure the input, open the Inputs section of the Settings tab. NOTE: If required, add a user EDID (Extended Display Identification Data) before configuring the input. To add a user EDID, refer to Managing EDIDs).
  • Page 69 Edit Input Pop-Up Dialog Box The Edit Input pop-up dialog box provides the following tabs: Settings (refer to Editing Input Settings for information). Status (refer to Viewing Input Status for information). Editing Input Settings By default, the Settings tab of the Edit Input pop-up dialog box is displayed when the dialog box opens.
  • Page 70 Edit Input Pop-Up Dialog Box - Settings Tab The Settings tab of the Edit Input pop-up dialog box provides the following sections: General EDID 66 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual — Doc. 9219A...
  • Page 71 General Configure or view information about the input: Name: In the text box, enter the desired name of the input. The default name is INPUT 1. HDCP Receiver Capability: In the drop-down list, select one of the following to control HDCP (High-Bandwidth Digital Content Protection) support for the HDMI input: Disabled: Disables HDCP, causing the HDMI input to transmit non-HDCP content only.
  • Page 72 Viewing Input Status Click the Status tab of the Edit Input pop-up dialog box to view additional information about the HDMI input signal. Edit Input Pop-Up Dialog Box - Status Tab The Status tab displays the following information about the HDMI input signal: Sync Detected Resolution Source HDCP...

  • Page 73: Outputs

    HDCP State Interlaced Horizontal Resolution Vertical Resolution Frames Per Second Aspect Ratio Audio Format Audio Channels Click CANCEL to close the Edit Input pop-up dialog box. Outputs Output configuration varies depending on whether the DM NVX device is an encoder or decoder. Refer to Configure Output for an Encoder Configure Output for a Decoder...
  • Page 74 To change the analog audio volume, move the slider or use the scrollable text box to set the desired number of decibels (dB). Values range from -80 to 24 dB. The default setting is 0 dB. Configure Output for a Decoder To configure the HDMI output or to view information about the output, open the Outputs section of the Settings tab.
  • Page 75 Edit Output Pop-Up Dialog Box (Decoder Only, DM-NVX-D200 Shown) The Edit Output pop-up dialog box consists of the following sections: HDMI output setting Connected display Output signal Analog settings Layout (DM-NVX-D200 only) Automatic display power Product Manual — Doc. 9219A DM NVX®...
  • Page 76 HDMI Output Setting The HDMI Output section of the Edit Output dialog box enables configuration of output settings. Edit Output Dialog Box - HDMI Output Setting (Decoder Only, DM-NVX-D200 Shown) Refer to the configuration guidelines that follow. NOTE: When changes are made to HDMI output settings, the changes are automatically saved. Disable Output: By default, Disable Output is disabled (the toggle switch is set in the Off position).
  • Page 77 Resolution: (DM-NVX-D200 Only) In the drop-down list, select the desired output resolution. Available selections are as follows: Auto 1280x720@50 1280x720@60 1920x1080@25 1920x1080@30 1920x1080@24 1920x1080@50 1920x1080@60 3840x2160@24 3840x2160@25 3840x2160@30 3840x2160@50 3840x2160@60 The default setting is Auto, which specifies the preferred resolution of the connected display.
  • Page 78 Manufacturer: Indicates the manufacturer of the display device Name: Indicates the name of the display device If you wish to download the Crestron EDID file named sink.cedid to a computer, click the Save CEDID button. 74 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders...
  • Page 79 Output Signal The Output Signal section of the Edit Output dialog box displays information about the HDMI output signal. Edit Output Dialog Box - Output Signal (Decoder Only) The following information is displayed: Transmitting: Displays whether the output signal is being transmitted to the display device (Yes or No) Resolution: Displays the resolution of the output signal.
  • Page 80 Analog Settings The analog audio output can provide a stereo line-level signal to feed a local sound system or sound bar. NOTE: The analog audio output is functional only when the encoder is receiving a 2-channel stereo input signal. The Analog Settings section of the Edit Output dialog box enables the volume of the analog audio output to be changed.
  • Page 81 Layout NOTES: The Layout section applies to the DM-NVX-D200 only. When a change is made to the Layout section, the change is automatically saved. The Layout section of the Edit Output dialog box enables full screen layout or a video wall to be configured if desired.
  • Page 82 Width: In the scrollable text box, enter or select the desired number of rows of displays. Values range from 1 to 8. The default setting is 1. Height: In the scrollable text box, enter or select the desired number of columns of displays.
  • Page 83 Automatic Display Power The Automatic Display Power section of the Edit Output dialog box enables the HDMI output to be configured so that the display device can be powered on or off automatically. Edit Output Dialog Box - Automatic Display Power (Decoder Only, DM-NVX-D200 Shown) Refer to the configuration guidelines that follow.
  • Page 84 NOTES: If CEC or RS-232 is selected, error messages may appear in the Power Off and Power On sections indicating that one or more command strings are invalid. The messages are displayed until valid command strings are entered in the Command or Command String text boxes as applicable.
  • Page 85 Power Off and Power On Using CEC When CEC is selected as the command interface, configure Power Off and Power On settings. CEC Power Off and Power On Configuration Refer to the configuration guidelines that follow. Command: Do the following as applicable: For Power Off using CEC, select one of the following in the Command drop-down list: Power Off: RCP and SS (Remote Control Passthrough and System Standby)
  • Page 86 Power Off: SS Only Custom (default setting) If a setting other than Custom is selected, click the Test button to test the command. For Power On using CEC, select one of the following in the Command drop-down list: Power On: RCP and IVO (Remote Control Passthrough and Image View On) Power On: RCP Power On: Image View On Custom (default setting)
  • Page 87 Configure Input Control as follows: Delay: In the drop-down list, select the number of seconds that must pass before the Input Control command can be sent after the Power On command is sent. Values are 0 seconds, 3 seconds, 5 seconds, 7 seconds, 10 seconds, or 20 seconds. The default setting is 5 seconds.
  • Page 88 Power Off and Power On Using RS-232 When RS-232 is selected as the command interface, configure Power Off and Power On settings. RS-232 Power Off and Power On Configuration Refer to the configuration guidelines that follow. Command: In the text box, enter a valid command string for RS-232. The maximum length is 128 characters.
  • Page 89 LF: Line feed CR_LF: Carriage return followed by a line feed Format: In the drop-down list, select Hex (hexadecimal) or ASCII. The default setting is Hex. Click the Test button to test the command. Input Control: (Applicable to Power On only) By default, Input Control is disabled (the toggle switch is set in the Off position).
  • Page 90 Power Off and Power On Using Infrared When Infrared is selected as the command interface, configure Power Off and Power On settings. NOTE: In order to configure Power Off and Power On settings for Infrared, an IR file must be loaded to the DM NVX device.

  • Page 91: Ir Port

    Configure Input Control as follows: Delay: In the drop-down list, select the number of seconds that must pass before the Input Control command can be sent after the Power On command is sent. Values are 0 seconds, 3 seconds, 5 seconds, 7 seconds, 10 seconds, or 20 seconds. The default setting is 5 seconds.
  • Page 92 Load an IR File In the IR Ports section of the Settings tab, load an IR file by doing the following: 1. Click the Load IR File button. Settings Tab, IR Ports - Load IR File The File Upload - Browse pop-up dialog box opens. File Upload - Browse Pop-Up Dialog Box 2.
  • Page 93 NOTE: If a file other than an *.ir file is selected, a message appears indicating that the selected file is an invalid file type. Select a valid IR file. The File Upload - Load dialog box opens. File Upload - Load Dialog Box 4.
  • Page 94 IR Command List Example Command Selection An example of the Command Selection section is shown below. Command Selection Example In the Command Selection section, select the desired command for the following: Power Off: In the drop-down list, select the desired IR command to power off the display. Click the Test button to test the command.
  • Page 95 Delete an IR File In the IR Ports section of the Settings tab, delete an IR file by doing the following: 1. Click the Delete IR File button. Settings Tab, IR Ports - Delete IR File A prompt appears asking for confirmation that the IR file be deleted. 2.

  • Page 96: Configuring Security Settings

    Configuring Security Settings Click the Security tab to configure SSL (Secure Sockets Layer) mode authentication management settings. Security Tab 92 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual — Doc. 9219A...

  • Page 97: Ssl Mode

    SSL Mode SSL mode can be disabled or enabled. When enabled, SSL encryption, validation, or both can be set. Security Tab - SSL Mode (Encrypt and Validation Selection Shown) In the SSL Mode drop-down list, select one of the following: Encrypt and Validation: Specifies both encryption and validation and enables configuration of SSL authentication in the following text boxes: Username: Enter the desired username.
  • Page 98 Managing Current User Authentication By default, the Current User tab is displayed when the Security tab opens. The Current User tab enables information about the current user to be viewed. In addition, the user password can be changed if necessary. Security Tab, Current User Tab The Current User tab displays the following information: Name: Indicates the username...
  • Page 99 Change Password Pop-Up Dialog Box Enter the following information into the corresponding text boxes: Current Password: Enter the current password. Password: Enter a new password using a minimum of 8 characters. The password is case sensitive. Confirm Password: Reenter the new password for confirmation. Click OK to save the new password and close the dialog box.
  • Page 100 Managing User Authentication Click the Users tab to view information about all users, to update user information, to delete a user, or to add a user. Security Tab, Users Tab The Users tab provides a table that displays the following information about each user: Username: Indicates the username AD User: Indicates whether the user is authenticated using Active Directory credential management: Yes or No...
  • Page 101 View User Details In the Action column of the Users table, click the Information icon ( ) to view details about a particular user listed in the table. The User Details pop-up dialog box opens. Security Tab, Users Tab - User Details Pop-Up Dialog Box The User Details pop-up dialog box displays the following information: Name: Indicates the username Active Directory User: Indicates whether the user is authenticated using Active Directory...
  • Page 102 Update User Information In the Action column of the Users table, click the Edit icon ( ) to update information about a particular user listed in the table. The Update User pop-up dialog box opens. Security Tab, Users Tab - Update User Pop-Up Dialog Box The Update User pop-up dialog box displays the username and whether Active Directory credential management is enabled for the user.
  • Page 103 Delete a User In the Action column of the Users table, click the Trash icon ( ) to delete a user listed in the table. The Delete Users pop-up dialog box opens, prompting for confirmation that the user be deleted. Security Tab, Users Tab - Delete Users Pop-Up Dialog Box To delete the user, click Yes.
  • Page 104 Create a User In the Users tab, click the Create User button to add a user. The Create User pop-up dialog box opens. Security Tab, Users Tab - Create User Pop-Up Dialog Box Create a user as follows: Name: Enter the username. Active Directory User: By default, Active Directory User credential management is disabled (the toggle switch is set in the Off position).
  • Page 105 Managing Group Authentication Groups are used to group users based on access level and Active Directory credential management settings. Click the Groups tab to view information about all groups, to delete a group, or to add a group. Security Tab, Groups Tab The Groups tab provides a table that displays the following information about each group: Group Name: Indicates the name of the group.
  • Page 106 The Action column of the Groups table enables the following actions to be performed: View group details Delete a group To add a group, refer to Create a Group for information. View Group Details In the Action column of the Groups table, click the Information icon ( ) to view details about a particular group listed in the table.
  • Page 107 Delete a Group In the Action column of the Groups table, click the Trash icon ( ) to delete a group listed in the table. The Delete Groups pop-up dialog box opens, prompting for confirmation that the group be deleted. Security Tab, Groups Tab - Delete Groups Pop-Up Dialog Box To delete the group, click Yes.
  • Page 108 Create a Group In the Groups tab, click the Create Group button to add a group. The Create Group pop-up dialog box opens. Security Tab, Groups Tab - Create Group Pop-Up Dialog Box Add a group as follows: Name: Enter the name of the group. Access Level: In the drop-down list, select one of the following access levels: Administrator, Connect, Operator, Programmer, or User.

  • Page 109: Configuring Ieee 802.1X Settings

    Configuring IEEE 802.1X Settings NOTE: If required, add trusted root certificates prior to selection of certificates in the 802.1x Configuration tab. To do so, refer to Managing Certificates for information. Click the 802.1x Configuration tab to configure IEEE 802.1X network authentication. 802.1x Configuration Tab Refer to the configuration guidelines that follow.
  • Page 110 Enable Authentication Server Validation: By default, Enable Authentication Server Validation is disabled (the toggle switch is set in the Off position). To enable server validation for increased security, set the toggle switch in the On position. Select Trusted Certificate Authoritie(s): (Applicable when Enable Authentication Server Validation is enabled) NOTE: The DM NVX device provides a list of preloaded trusted root certificates from the...

  • Page 111: Management

    Management Management functions include the following: Rebooting the device Restoring factory default settings Updating firmware Downloading message logs Managing certificates Managing EDIDs (encoder only) Rebooting the Device To reboot the device, use the web interface or the RESET button. Using the Web Interface To reboot the device using the web interface: 1.

  • Page 112: Using The Reset Button

    Action Menu - Reboot, Reboot Pop-Up Dialog Box 2. Click the Yes, Reboot Now button to reboot the device. Using the RESET Button To reboot the device using the RESET button, press the RESET button once. 108 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual —...

  • Page 113: Restoring Factory Default Settings

    Restoring Factory Default Settings To restore the device to factory default settings, do one of the following: Use the web interface Use the Crestron Toolbox software Use the SETUP button Using the Web Interface To restore the factory default settings by using the web interface: 1.

  • Page 114: Using Crestron Toolbox Software

    Using Crestron Toolbox Software To restore the factory default settings by using Crestron Toolbox software, do the following. From the Tools menu, select Text Console and issue the restore command. Using the SETUP Button NOTE: The entire process of restoring factory default settings using the SETUP button takes about 5 minutes.

  • Page 115: Updating Firmware

    Auto Update. 1. Download the latest firmware file (*.zip) from www.crestron.com/firmware to a computer. 2. In the Action menu located in the upper-right corner of the web interface, click Update Firmware.
  • Page 116 Firmware Upgrade - File Upload Dialog Box 5. Click Load. The dialog box indicates the progress of the upload and upgrade process and the completion of the upgrade process. 112 • DM NVX® 4K60 4:2:0 Network AV Encoders and Decoders Product Manual —...

  • Page 117: Downloading Message Logs

    Downloading Message Logs Message logs can be downloaded to a computer for diagnostic purposes. To do so, use the web interface as follows. In the Action menu located in the upper-right corner of the web interface, click Download Logs. Action Menu - Download Logs The Loading message appears indicating that the logs are being downloaded.

  • Page 118: Managing Certificates

    Managing Certificates Root, intermediate, machine, and web server certificates can be managed by using the web interface. In the Action menu located in the upper-right corner of the web interface, click Manage Certificates to view information about certificates that reside on the DM NVX device or to add or delete certificates.
  • Page 119 Manage Certificates Pop-Up Dialog Box The Manage Certificates pop-up dialog box provides the following tabs based on certificate categories: Root: The Root tab lists all trusted root certificates preloaded into the DM NVX device. The root certificates are used by the DM NVX device to verify server certificates when acting as a TLS client.

  • Page 120: Managing Root Certificates

    Web Server: The Web Server category contains a single server certificate that is used by the web server. The web server certificate must include a private key. If no web server certificate is loaded, the default server certificate will be used. To add or delete a web server certificate, refer to Managing Web Server Certificates.
  • Page 121 By default, up to seven certificates are displayed in the table simultaneously. If the number of certificates listed in the table exceeds seven, do either of the following to locate additional certificates: Use the Search box above the table. Use the scroll arrows at the bottom of the table to navigate through the list of certificates.
  • Page 122 When the certificate upload process is complete, the Certificate added successfully message appears in the Add Certificate - Complete dialog box. Add Certificate - Complete Dialog Box 6. Click OK to close the dialog box. The certificate is added to the root certificate table. 7.

  • Page 123: Managing Intermediate Certificates

    Managing Intermediate Certificates In the Manage Certificates pop-up dialog box, click the Intermediate tab to view information about intermediate certificates that reside on the DM NVX device or to add or delete intermediate certificates. Manage Certificates Pop-Up Dialog Box - Intermediate Tab The Intermediate tab provides a table that displays the following information: Name: Name of the certificate Expiry Date: Expiration date and time of the certificate...
  • Page 124 1. In the Intermediate tab, click the Add Intermediate Certificate button. The Add Certificate - Browse pop-up dialog box opens. Add Certificate - Browse Dialog Box 2. Click Browse. File Explorer opens. 3. Navigate to the desired certificate file, select the file, and then click Open. The Add Certificate - Certificate Upload dialog box opens.
  • Page 125 The newly added certificate is listed in the intermediate certificate table as shown in the example below. Addition of Intermediate Certificate 6. Close the Manage Certificates pop-up dialog box by clicking the x in the upper-right corner. Delete an Intermediate Certificate To delete an intermediate certificate: 1.

  • Page 126: Managing Machine Certificates

    Managing Machine Certificates NOTE: Only one machine certificate can reside on the DM NVX device. In the Manage Certificates pop-up dialog box, click the Machine tab to view information about the machine certificate or to add or delete the certificate. Manage Certificates Dialog Box - Machine Tab The Machine tab provides a table that displays the following information: Name: Name of the certificate...
  • Page 127 Add Certificate - Browse Pop-Up Dialog Box 2. Click Browse. File Explorer opens. 3. Navigate to the desired certificate file, select the file, and then click Open. The Add Certificate - Enter Password dialog box opens. Add Certificate - Enter Password Dialog Box Product Manual —...
  • Page 128 4. Do the following: a. In the Password text box, enter a password. The password cannot be less than 6 characters. b. In the Confirm Password text box, reenter the password for confirmation. c. Click OK to save the password. The Add Certificate - Certificate Upload dialog box opens.
  • Page 129 Addition of Machine Certificate 7. Close the Manage Certificates pop-up dialog box by clicking the x in the upper-right corner. Delete the Machine Certificate To delete the machine certificate: 1. In the Action column of the machine certificate table, click the Trash icon ( ) corresponding to the certificate.

  • Page 130: Managing Web Server Certificates

    Managing Web Server Certificates NOTE: Only one web server certificate can reside on the DM NVX device. In the Manage Certificates pop-up dialog box, click the Web Server tab to view information about the web server certificate or to add or delete the certificate. Manage Certificates Pop-Up Dialog Box - Web Server Tab The Web Server tab provides a table that displays the following information: Name: Name of the certificate...
  • Page 131 Add the Web Server Certificate To add the web server certificate: NOTE: Certificate file types can be any of the following: .cer .cert .pfx .pem .der .key .crt .p12 1. In the Web Server tab, click the Add Web Server Certificate button. The Add Certificate - Browse pop-up dialog box opens.
  • Page 132 4. Do the following: a. In the Password text box, enter a password. The password cannot be less than 6 characters. b. In the Confirm Password text box, reenter the password for confirmation. c. Click OK to save the password. The Add Certificate - Certificate Upload dialog box opens.
  • Page 133 The newly added web server certificate is listed in the web server certificate table as shown in the example below. Addition of Web Server Certificate Delete the Web Server Certificate To delete the web server certificate: 1. In the Action column of the web server certificate table, click the Trash icon ( ) corresponding to the certificate.
  • Page 134 If Yes, Reboot Now is clicked, the Reboot message box appears, indicating that the device is rebooting. In addition, a progress indicator bar displays the percentage of completion of the reboot process. When the reboot process is complete, the progress indicator bar displays 100%.

  • Page 135: Managing Edids (Encoder Only)

    Managing EDIDs (Encoder Only) To view the list of default EDIDs or to add or delete user EDIDs, use the web interface as follows. In the Action menu located in the upper-right corner of the web interface, click Manage EDIDs. Action Menu - Manage EDIDs (Encoder Only) The Manage EDIDs pop-up dialog box opens.

  • Page 136: View Default Edids

    The Manage EDIDs pop-up dialog box provides the following tabs: Default EDIDs (refer to View Default EDIDs for information) User EDIDs (refer to Manage User EDIDs for information) View Default EDIDs Click the Default EDIDs tab to view all default EDIDs. By default, the Default EDIDs tab is displayed when the Manage EDIDs pop-up dialog box opens.

  • Page 137: Manage User Edids

    Manage User EDIDs Click the User EDIDs tab to view, add, or delete user (custom) EDIDs. Manage EDIDs Pop-Up Dialog Box, User EDIDs Tab Up to 10 user EDIDs can be displayed in the table simultaneously. If the number of user EDIDs exceeds 10, do either of the following to locate one or more EDIDs in the table: Use the Search box above the table.
  • Page 138 Add a User EDID To add a user EDID: 1. In the User EDIDs tab, click the Add EDID button. The File Upload - Browse dialog box opens. File Upload - Browse Dialog Box 2. Click Browse. File Explorer opens. 3.
  • Page 139 File Upload - Complete Dialog Box 5. Click OK to close the dialog box. The newly added EDID file is listed in the User EDIDs table as shown in the example below. Addition of User EDID Product Manual — Doc. 9219A DM NVX®...
  • Page 140 Delete a User EDID To delete a user EDID: 1. In the Action column of the User EDIDs table, click the Delete button corresponding to the EDID to be deleted. The Delete EDID dialog box opens, prompting for confirmation that the EDID be deleted. Delete EDID Dialog Box 2.

  • Page 141: Troubleshooting

    A Crestron HDMI cable is not Use a Crestron HDMI cable only. being used. The Crestron HDMI cable Use a Crestron HDMI cable that does exceeds the maximum length not exceed 20 ft (6.1 m). of 20 ft (6.1 m).
  • Page 142 PROBLEM POSSIBLE CAUSES CORRECTIVE ACTIONS Video from a 4K60 4:4:4 Incompatible stream type is set Ensure that the stream type is set to encoder (for example, a on the 4K60 4:4:4 encoder. E10/E20 on the 4K60 4:4:4 encoder. DM-NVX-36x or DM-NVX- The resolution of the video Change the resolution of the video E30) is not being...

  • Page 143: Resources

    DM NVX AV-over-IP System Design Guide DM-NVX-DIR Series Product Manual SW-DMNVXTOOL Product Page .AV Framework™ Software User Guide XiO Cloud® User Guide Crestron Home™ OS User Guide Programmer and Developer Resources help.crestron.com developer.crestron.com Crestron Support and Training Crestron True Blue Support...

  • Page 144: Appendix: Igmp Snooping

    Appendix: IGMP Snooping A DM NVX device sends IGMP join and leave messages. The network switch port that connects to a DM NVX device must be enabled with IGMPv2 or IGMPv3 snooping to prevent the switch from flooding the multicast destination address traffic to all other connected ports. The multicast destination address that is configured for the DM NVX device must be within the range of qualified addresses.
  • Page 145 NOTES: Do not assign reserved multicast IP addresses to a DM NVX device for streaming. For additional information, go to https://www.iana.org/assignments/multicast- addresses/multicast-addresses.txt. Multicast collision is a concern with IPv4. For example, multicast IPv4 addresses 224.8.7.6 and 229.136.7.6 translate to the same MAC address (01:00:5E:08:07:06). The following items provide recommendations for configuration of a network switch for IGMP snooping: Set the IGMP query interval to 60 seconds or 125 seconds.
  • Page 146 Product Manual — Doc. 9219A Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 01/24/22 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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